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We will provide you with personalized and professional services by a well-trained, enthusiastic and friendly chauffeur/guide who genuinely wishes to make your holiday experience or business trip as enjoyable as possible.
IMPORTANT***
Our priority is always to provide a safe, trained, certified and whenever possible bilingual driver. Fortunately & unfortunately we are almost fully booked during your travel dates, therefore we are out of availability for bilingual drivers. However, even the non-bilingual drivers will understand basic English commands such as bathroom or grocery stops, they can also always use the translator through our van WIFI or call our office for extra assistance. Please note that this does not put down 100% the possibility of your driver for the day being bilingual as we could encounter cancellations or calendar modifications that will free our current schedule.
What's Included
Meeting and pickup
What to expect
Please after collecting your luggage and *before exiting the the terminal* please contact us via call, iMessage, or WhatsApp. The airport provides free Wi-Fi for your convenience. This will ensure a smooth meet-up with your driver on the designated area.
Once outside, look for your driver, who will be waiting with a customized sign with your name.
In the unlikely event that you don’t see your name, please contact us again and remain in the same location while waiting for your driver.
⚠️ Early arrivals: We work based on the original flight landing time you booked with us, if you are landing earlier please send us an advice notice & wait for your driver at the coffee shop outside the airport terminal.
⚠️ Bear in mind that gratuities for your driver or guide are not included in the total amount billed. The suggested amount for each service is between 15 and 20% depending on your level of satisfaction.
⚠️ Services that require after-hours (from 11:00 PM to 5:00 AM) pick-up and/or drop off, will have an additional fee based on the distance and travel time.
⚠️ TYPE OF VEHICLE: The type of vehicle will be determined based on the number of passengers and road conditions.
Travel Safe
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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