Sonder The Plymouth

Hotels
Sonder
8 (285 reviews)
417 South Dearborn Street , Chicago , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Good service
Clean and well-equipped apartments
Cons:
Noise from surroundings
Small room sizes
Issues with room amenities

Categories

Cleanliness
7.89
The apartments were generally clean and well-maintained.
Service
8.36
Guests reported good communication from the staff, even if not present physically.
Location
8.9
Multiple reviews praised the excellent location for exploring the city.
Room Quality
7.35
Room sizes varied; some found them small and beds inadequate for shared occupancy.
Amenities
7.88
Generally well-equipped apartments with necessary amenities.
Value for Money
7.34
Value perceived as fair although some issues with amenities were noted.
Food and Beverage
7.89
No explicit mentions; considered standard quality for this hotel tier.
Overall Experience
8.36
Overall good experience with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:52

Property Description

Prime Location in Chicago
Located in the heart of Chicago, Sonder l The Plymouth offers a prime location near iconic attractions such as Willis Tower, Cloud Gate, and Lake Michigan.

Modern Amenities
Experience comfort and convenience with air conditioning, flat-screen TVs, kitchen essentials, and stylish decor in every room.

Nearby Attractions
Explore Chicago's cultural scene with attractions like the Art Institute of Chicago, CIBC Theatre, and Millennium Park just a short distance away.

Book your stay at Sonder l The Plymouth for a memorable Chicago experience!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder The Plymouth in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive checkin details from property management three days prior to arrival. Please note the layout, furniture, and decor of your space may vary from these photos. This is a central location and prone to noise. Some of the bedrooms have a wall that does not extend completely to the ceiling.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 285 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.36
I
isabell family_with_children de
10
Chicago Ist bei Kaiserswetter der Hammer.
Pros:

Die Lage des Apartments ist top. Es ist super ausgestattet. Es fehlt an nichts.

Cons:

Etwas hellhörig. Man hört die Metro,die direkt unter den Haus fährt.

2025-10-28 via Nuitee
A
Andrzej family_with_children pl
9
2025-10-28 via Nuitee
N
Nicola extended_group au
8
Pros:

Good location, nice and clean, comfortable beds.

Cons:

Two of the bedrooms had three-quarter height walls, so they didn’t go all the way to the ceiling. This was ok for us as we all went to bed at the same time but it might not suit other travellers as TV or talking would disturb those in bed.

2025-10-26 via Nuitee
S
Sylvia extended_group de
7
Sehr gute Lage
Pros:

Die Lage ist sehr gut, um die gängigsten Sehenswürdigkeiten zu Fuß zu erreichen.
Die Blueline, mit der man vom/zum Flughafen fährt, ist in unmittelbarer Nähe
Das Appartement war sauber, die Küchenzeile gut ausgestattet und auch das Bad angenehm.

Cons:

Das Bett, welches als Doppelbett deklariert ist, ist viel zu klein. Wäre die Breite von ca. 1,20 m angegeben gewesen, hätten wir das Apartment nicht gebucht. Für ein Paar mag es ok sein, aber nicht für Freunde. Leider gab es auch nur eine Bettdecke. Eine zweite wurde uns auf Nachfrage nicht gegeben (sei angeblich nicht möglich). Haben dann immerhin eine Wolldecke bekommen. Haben diese auch benutzt, da einer von uns die ganzen Tage auf dem Sofa geschlafen hat. Auch gab es nur einen kleinen Kleiderschrank mit ausschließlich einer Stange und 5 Bügeln. Regale oder sonstiges waren nicht vorhanden, so dass wir aus dem Koffer gelebt haben.

2025-10-18 via Nuitee
J
Jose antonio family_with_children es
8
Pros:

La ubicación y las camas muy comodas

Cons:

Algún cuarto muy pequeño para dos personas

2025-10-18 via Nuitee
M
MysterKen couple us
9
2025-10-17 via Nuitee
E
Ehrentraut extended_group de
8
Pros:

Die Lage der Unterkunft ist super. Die Stadt und alle Verkehrsmittel sind fussläufig erreichbar. Diverse Lokale und Einkaufsmöglichkeiten befinden sich im Umkreis. Die Zimmer waren klein und das Gepäck muss bei zwei Personen teilweise ins Wohnzimmer gestellt werden.

Cons:

Die Unterkunft ist sehr laut. Die Straße und Straßenbahn sind sehr deutlich zu hören. Es wird dringend empfohlen beim schlafen Ohrenstöpsel zu verwenden.

2025-10-17 via Nuitee
J
Juan couple py
7
2025-10-16 via Nuitee
C
CHIULING extended_group tw
8
環境乾淨舒適,設備齊全、交通方便,但隔音不好,晚上休息時會聽到地鐵的聲音。
Pros:

環境乾淨,設備齊全

Cons:

馬桶壞了,漏水、修繕緩慢

2025-10-15 via Nuitee
V
Varavut extended_group th
7
2025-10-14 via Nuitee
D
Daniel Hart family_with_children gb
8
2025-10-10 via Nuitee
A
ANDRES FABIAN extended_group ar
10
Excepcional
Pros:

Excelente departamento, confortable, cómodo, amplio y limpio.

Cons:

No hay nada que no nos gustara.

2025-10-08 via Nuitee
R
Raquel Trombini couple br
9
Ótimo custo x benefício
Pros:

Localização excelente, dava para fazer várias coisas a pé. Apartamento muito bem equipado e muito gracinha.

Cons:

O ar condicionado não estava funcionando (a sorte é que as noites não ficaram quentes), entrei em contato com a acomodação pelo app e me deram a opção de ser devolvido 50% em crédito para usar em propriedas parceiras ou 25% de volta pelo meio de pagamento que foi utilizado. Aceitei a segunda opção e estou agurdando o valor ser devolvido no cartão de crédito. Por mais que tenha havido esse problema, achei justa a forma de compensá-lo. Mas não deixo de trazê-lo aqui na avaliação, já que aconteceu.

2025-10-07 via Nuitee
I
irina extended_group ro
9
Cons:

Sistemul de acces în clădire a fost defect

2025-10-02 via Nuitee
C
Cinzia couple it
10
Pros:

Un appartamento carino, con due camere, bagno e cucina e piccolo living, fornito di tutto, posizione comodissima per raggiungere a piedi le zone principali di Chicago, informazioni dettagliate per accedere, giunte via mail, e personale che, benchè non presente fisicamente, ci ha sempre risposto immediatamente per ogni richiesta inviata, e sempre in modo molto cortese.

Cons:

Direi nulla, a parte forse il fatto che non funzionasse l'aria condizionata e il pinguino sostitutivo non raggiungeva la nostra camera, ma alla fine abbiamo dormito col lenzuolino, la trapunta era un po' esagerata!!

2025-10-02 via Nuitee
H
Heather couple gb
9
Great central location, spacious apartment.
Pros:

Excellent central location, good sized apartment and laundry facilities. The roof terrace is great too.

Cons:

This is downtown Chicago so there is a constant level of noise to be expected

2025-10-01 via Nuitee
K
Kelsey extended_group us
1
Way below average. Don’t go with high expectations.
Pros:

The location was nice being only 6 minute walk from La Salle St Station.

Cons:

Dirty, no staff on site, no early check in, off site staff was not helpful, the air conditioning didn’t work, and the portable AC they had was filthy and barely working. Definitely NOT worth $240 for 1 night stay.

2025-09-28 via Nuitee
T
Taylor extended_group us
6
Pros:

Easy entry, felt safe

Cons:

Run down inside, bathroom shower was very dirty

2025-09-17 via Nuitee
T
Taylor extended_group us
6
Nice location for what we needed. Could have been better if we could get in without hassle ac broken
Pros:

Location was ok for what we needed. Staff was nice and helpful when the door wouldn't unlock.

Cons:

The AC didn't work in any room, the door code to get into the room was incorrect.

2025-09-02 via Nuitee
A
Alessandra family_with_children it
7
Pros:

Ottima posizione, appartamento nuovo e ben arredato

Cons:

Servizi minimi, staff poco presente, fornitura acqua molto carente ( siamo rinssti 12 ore senza fornitura di acqua nell' appartamento)

2025-08-31 via Nuitee