Wakeup Copenhagen - Bernstorffsgade

Hotels
Arp-Hansen Hotel Group
7.8 (19662 reviews)
Bernstorffsgade 35 , Copenhagen , dk

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Small room sizes

Categories

Cleanliness
6.66
Some reviews mention cleaning issues, such as infrequent room cleaning and a clogged shower drain.
Service
8.63
Guests noted friendly and helpful staff, contributing positively to the overall experience.
Location
9.17
Multiple reviews highlight the excellent location near attractions like Tivoli and Central Station.
Room Quality
7.12
Reviews mention small room sizes with some comfort issues, but generally positive comments on tidiness.
Amenities
7.65
Amenities like breakfast and lobby space are appreciated, despite some rooms lacking adequate facilities.
Value for Money
7.11
Mixed sentiments; guests feel the price aligns with location, but there are concerns about room size and service costs.
Food and Beverage
8.16
The breakfast received positive feedback, with specific mention of quality items like soft-boiled eggs.
Overall Experience
7.93
Overall, guests enjoyed their stays, mentioning various pros that outweigh the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:25

Property Description

Central Location in Copenhagen City Centre
Located in the heart of Copenhagen, Wakeup Copenhagen - Bernstorffsgade offers a prime spot for exploring the city. Just 600 meters from Tivoli Gardens, guests can easily immerse themselves in the vibrant atmosphere of the area.

Modern Amenities for Comfort
The guest rooms at the hotel are designed for convenience and relaxation, featuring a flat-screen TV, private bathroom, and a functional desk. Stay connected with free WiFi throughout the property and enjoy a comfortable stay in the well-equipped rooms.

Convenient Facilities for Guests
From a business center for those mixing work with travel to bike hire for exploring the city like a local, Wakeup Copenhagen - Bernstorffsgade caters to the diverse needs of its guests. The 24-hour front desk staff are also on hand to offer assistance and local insights.

Experience Copenhagen in comfort and style at Wakeup Copenhagen - Bernstorffsgade.

Important information:

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 235 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 19662 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
K
Klaus solo_traveller no
10
2026-05-30 via Nuitee
M
Mohammed solo_traveller ae
4
2026-05-30 via Nuitee
J
Jocelyn solo_traveller gb
7
Pros:

All the staff were exceptionally helpful and polite. I encountered several members of staff over the 3 days. I had some problems in my room which they sorted out quickly, and helped me with various other issues. These wonderful staff made such a difference to my stay.

2026-05-30 via Nuitee
P
Pia solo_traveller au
7
Simple city stay
Pros:

Wake-up was central. It’s simple and clean. I enjoyed the breakfast restaurant at the top of the building.

Cons:

The rooms are very small - think hostel more than hotel. No cupboard space or mini fridge and no room for it either. Check in time is strict which was hard after 30 hours travel.

2026-05-30 via Nuitee
E
Elena couple es
2
Habitación o almacén?
Pros:

La ubicación y amabilidad de recepcionistas

Cons:

cuando se coge una habituación estándar se debería garantizar la habitabilidad mínima, no se puede dormir en un pasillo, para colmo, enfrente hay una comisaría de policía que cada vez que sacan su coche se ilumina la habitación con sus sirenas, en normal? NO por 175 euros la noche.
Además no limpian la habitación ni siquiera cambian las toallas, creo que es el peor hotel en el
Que he estado, ahora entiendo porque el recepcionista me ofreció por 25 euros más coger otra habitación antes de ver donde nos metíamos, si hasta ellos piensan que es un zulo no lo deberían ofrecer.

2026-05-30 via Nuitee
L
Lone solo_traveller dk
10
Pros:

Hyggeligt, rart, dejlige personale og super beliggenhed

2026-05-30 via Nuitee
Z
Zakaria couple ma
9
2026-05-30 via Nuitee
E
Eda family_with_children tr
7
Kanalın önünde olduğu için keyifli bir yer.
Pros:

Temizlik ve güvenlik açısından iyi. Kahvaltısı yeterli yeri güzel.

Cons:

Oda çok küçük hafeket alanı kısıtlı

2026-05-30 via Nuitee
A
Anne couple au
10
Excellent
Pros:

Location and price and shared spacez

Cons:

Would like free tea/coffee available

2026-05-30 via Nuitee
G
Gözde couple tr
10
2026-05-30 via Nuitee
J
Julien couple se
7
2026-05-30 via Nuitee
G
Giuseppe Reinder solo_traveller it
10
2026-05-30 via Nuitee
C
Cüneyt solo_traveller tr
9
Pros:

Konum çok iyiydi. Odanın büyüklüğü resimlerdeki gibiydi. Tavsiye ederiz.

2026-05-30 via Nuitee
M
Mischa solo_traveller gb
8
Comfortable mid level hotel.
Pros:

The rooms are like comfortable pods. It could be challenging with 2 people for more than 4 days, because there's no extra space.

Cons:

Not being able to charge food and drink to your room.

2026-05-30 via Nuitee
J
Jonaida solo_traveller es
9
2026-05-30 via Nuitee
C
Claudia Fabiana couple ar
10
Nos encantó la calidad de la gente y mucho el lugar
Pros:

No desayunamos en el hotel

Cons:

Que no haya limpieza diaria

2026-05-30 via Nuitee
E
Elif family_with_children tr
9
2026-05-29 via Nuitee
A
Aviâja family_with_children gl
8
Pros:

Bagagebokse, tæt på alt, behageligt med mellemdør til børnene,

Cons:

Morgenmaden kunne være mere lækre.
Virkelig dårlig internet

2026-05-29 via Nuitee
L
Luke solo_traveller gb
8
Great value, clean and comfortable
Pros:

Great value, clean and comfortable

Cons:

Windows need blackout blinds
Breakfast - fruit has been hard and practically inedible each time I’ve stayed

2026-05-28 via Nuitee
W
Way extended_group gb
6
plesant
Pros:

the staff were great!

Cons:

the room size for the price i was paying is ridiculous. the fact you get a 'double bed' but only have a very small duvet. one pillow. just was very low key for the price.

2026-05-28 via Nuitee