Wakeup Copenhagen - Bernstorffsgade

Hotels
Arp-Hansen Hotel Group
7.8 (20000 reviews)
Bernstorffsgade 35 , Copenhagen , dk

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Small room sizes

Categories

Cleanliness
6.66
Some reviews mention cleaning issues, such as infrequent room cleaning and a clogged shower drain.
Service
8.63
Guests noted friendly and helpful staff, contributing positively to the overall experience.
Location
9.17
Multiple reviews highlight the excellent location near attractions like Tivoli and Central Station.
Room Quality
7.12
Reviews mention small room sizes with some comfort issues, but generally positive comments on tidiness.
Amenities
7.65
Amenities like breakfast and lobby space are appreciated, despite some rooms lacking adequate facilities.
Value for Money
7.11
Mixed sentiments; guests feel the price aligns with location, but there are concerns about room size and service costs.
Food and Beverage
8.16
The breakfast received positive feedback, with specific mention of quality items like soft-boiled eggs.
Overall Experience
7.93
Overall, guests enjoyed their stays, mentioning various pros that outweigh the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:25

Property Description

Central Location in Copenhagen City Centre
Located in the heart of Copenhagen, Wakeup Copenhagen - Bernstorffsgade offers a prime spot for exploring the city. Just 600 meters from Tivoli Gardens, guests can easily immerse themselves in the vibrant atmosphere of the area.

Modern Amenities for Comfort
The guest rooms at the hotel are designed for convenience and relaxation, featuring a flat-screen TV, private bathroom, and a functional desk. Stay connected with free WiFi throughout the property and enjoy a comfortable stay in the well-equipped rooms.

Convenient Facilities for Guests
From a business center for those mixing work with travel to bike hire for exploring the city like a local, Wakeup Copenhagen - Bernstorffsgade caters to the diverse needs of its guests. The 24-hour front desk staff are also on hand to offer assistance and local insights.

Experience Copenhagen in comfort and style at Wakeup Copenhagen - Bernstorffsgade.

Important information:

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 235 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 20000 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
P
parag couple in
2
negative value for money
Pros:

The tiniest and the most expensiver hotel room I have ever booked. The room was also dirty, unclean and barely had any place to move around

Cons:

negative value for money

2026-07-11 via Nuitee
R
Rafael extended_group es
9
2026-07-11 via Nuitee
S
solvej couple dk
5
2026-07-11 via Nuitee
S
Sabrija couple de
10
2026-07-11 via Nuitee
D
Daniel solo_traveller se
10
2026-07-11 via Nuitee
D
Daniel Gemmet solo_traveller ch
8
2026-07-11 via Nuitee
Ömer family_with_children tr
2
Paranızla rezil olmayın.
Pros:

Sessizdi.

Cons:

50dk önce check in için yüksek bir ücret talep edildi. Yatakların boyu kısa. Uzun boylu insanlar için uygun bir otel değil. Ailenizle gidecekseniz rezil olmayın. Her şey için ekstra para talep ediliyor, oda çok dar ve küçük. Çocuk için koyulan yatak sadece komik.

2026-07-11 via Nuitee
A
Alaattin solo_traveller tr
1
Pros:

Nothing...

Cons:

Avoid at all costs! Misleading room sizes and overpriced.

​The rooms are advertised as 12 square meters, but there is absolutely no way the total area is that large. Upon entering the room, there is a one-meter long corridor-like wall, right behind which the bathroom begins. The space from the door opening to the bed is incredibly narrow. Even the length of the bed itself is too short for a person to lie down straight comfortably. Furthermore, there are no sheer curtains on the window—only heavy blackout curtains. If you draw them, the room becomes pitch black; if you open them, the sun blares right in. We couldn't even find enough floor space to open and lay out two medium-sized suitcases. I have stayed in over a hundred hotels across Europe, and I have never seen a room marketed with such misleading information.

​This is absolutely not a room for two people. It is disgustingly small—I can only describe it as a coffin. I highly recommend that nobody stays here. To make matters worse, it is not cheap at all; it costs around $170 per night, and it is nowhere near worth that price. I stayed in Room 1718.

​When I confronted the front desk staff and told them the room wasn't 12 square meters, suggesting, "Bring a tape measure and let’s measure it together," they refused, saying they couldn't do that. Of course they refused—because they know perfectly well that the net area is nowhere near 12 square meters.

2026-07-11 via Nuitee
A
Aleksandra extended_group pl
9
Pros:

The room was clean and big enough for a one night stay.I really loved breakfast on the top floor with the panoramic view over the city. The weather was warm and sunny so we could even go outside on a balcony to have a cup of coffee.

2026-07-11 via Nuitee
R
raelene couple au
5
Great view and great location to train network.
Pros:

The view was awesome. The bed was comfortable. The room was clean and tidy.

Cons:

Very tiny room, had to pay for my husband to stay when I thought I had paid for the room for 2 people as in every other booking we made! Reception staff didn't suggest breakfast options or facilities available.

2026-07-11 via Nuitee
K
Klas couple se
8
Mycket prisvärt. Kommer inte försöka hitta annat boende nästa gång jag åker till Köpenhamn.
Pros:

Frukost OK, fräsch och uppdaterad av personal så inget tog slut, med en fin utsikt över staden från 10e våningen. Något kort tid, till 10.00, då det var semester och man vill inte jäkta på morgonen.. Men det är nog en ganska stanardtid, så inget klagomål, mer personligt. :)
Cykelparkeringen är också ett stort plus, då vi från Göteborg hade med våra egna cyklar. Har tidigare tillfälle hyrt hotellets cyklar och de är kanonsköna.

Cons:

Utifrån pris så finns INGA klagomål. Då man får betrakta hotellet som ett budgetalternativ så vill jag påstå bättre budget har jag inte bott på.
Möjligen väl högljudd AC så den fick stängas av för nattsömnen, men då kunde fönstret öppnas för lite kall fläkt.

2026-07-11 via Nuitee
S
Sebastiano solo_traveller it
8
2026-07-11 via Nuitee
J
Julia solo_traveller at
9
2026-07-11 via Nuitee
C
Claudia extended_group es
8
2026-07-10 via Nuitee
V
Viktoriia solo_traveller sk
10
2026-07-10 via Nuitee
K
Kjersti family_with_children no
8
Supert for voksne uten barn på en kort bytur.
Pros:

God beliggenhet, rent og fresht. Enkel men god frokost. Hyggelig personale.

Cons:

Trange rom, ikke noe særlig plass til bagasje for mer enn en person. Glassdør til badet er ikke min favoritt.

2026-07-10 via Nuitee
J
Julia couple es
7
2026-07-10 via Nuitee
I
Ingunn couple no
5
ok
Pros:

sentralt

Cons:

veldig gjerrige med alt, alt kostet penger og badet var gjennomsiktig

2026-07-10 via Nuitee
K
Karoline family_with_children no
7
2026-07-10 via Nuitee
K
Karl Otto couple de
8
Angenehmer Zwischenstop in Kopenhagen, als Bahreisende.
Pros:

Große Freundlichkeit an der Rezeption, gute Ausstattung im Zimmer, sehr schöner Frühstücksraum im 10. O.G, auch Plätze auf der Terrasse mit schöner Aussicht, leckeres Frühstück, aber kein Rührei, kein warmer Speck oder Würstchen. Beim 2. Aufenthalt Zimmer im 7. Stock mit tollem Blick. Angenehm kurzer Fußweg vom Hauptbahnhof. Abends in der großen Lounge mehrere Sorten Faßbier. Die Altstadt war gut zu Fuß zu erreichen.

Cons:

Die Zimmer waren bei beiden Aufenthalten sehr winzig, die 2. Person konnte das Bett nur mit einer waghalsigen Kletterei erreichen oder verlassen. Auch das Gepäck war kaum unterzubringen.

2026-07-10 via Nuitee