Comfort Hotel Kista

Hotels
Strawberry
8.5 (2311 reviews)
21 Isafjordsgatan , Stockholm , se

Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Reception hall
Secured parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Limited options for gluten-free breakfast
Some rooms need better lighting

Categories

Cleanliness
7.96
Rooms are clean and well-maintained, but some guests mentioned the need for improved room lighting.
Service
8.93
Friendly and helpful staff were frequently praised in the reviews.
Location
8.97
The hotel is conveniently located near public transportation and shopping areas.
Room Quality
7.92
Most rooms are comfortable and well soundproofed, though some mentioned a need for upgrades.
Amenities
8.45
Good amenities but lacking in certain services like room cleaning.
Value for Money
8.41
Generally good value considering the location and services provided.
Food and Beverage
8.96
Breakfast offerings were highly praised, though options for special diets were limited.
Overall Experience
8.43
Overall positive experience with high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:00

Property Description

Modern Amenities
Comfort Hotel Kista offers a modern stay with 49-inch flat-screen TVs, Google Chromecast, and free WiFi. Each room features a private bathroom and air ventilation system for ultimate comfort.

Convenient Location
Located in Kista, Stockholm, the hotel is just a short walk from Kistamässan and a quick subway ride to Stockholm city centre. With easy access to Mall of Scandinavia & Friends Arena, guests can explore the city with ease.

Recreational Activities
Guests can start their day with a buffet breakfast and stay active at the fitness centre. For leisure time, enjoy a game of table tennis on-site. The reception is also available to offer recommendations for exploring the area.

Book your stay at Comfort Hotel Kista for a modern, convenient, and enjoyable experience in Stockholm!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 150 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for SEK 150 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SEK 100 per day.

Location

Guest Reviews

8.5
Based on 2311 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
E
Elżbieta couple pl
8
2026-05-30 via Nuitee
S
Sára extended_group cz
10
Pros:

A very nice, modern hotel. The breakfast was amazing and the location is perfect, with easy connections to the airport bus and the metro to take you everywhere. The staff were also very nice and helpful.

2026-05-29 via Nuitee
L
Lulia extended_group se
7
2026-05-29 via Nuitee
R
Riziki solo_traveller dk
8
it was nice to stay there and will be back
Pros:

love the staff are so helpful

2026-05-28 via Nuitee
A
Asmelash solo_traveller se
10
2026-05-27 via Nuitee
S
Serhii Kyianovskyi solo_traveller ua
10
2026-05-27 via Nuitee
B
Bunter_Fisch extended_group de
7
Für einen Aufenthalt von 4 Nächten war dies Hotel gut geeignet; zum Wohlfühlen weniger
Pros:

- geräumiges Zimmer
- sehr ruhig: weder Geräusche im Hotel noch von der Straße waren im Zimmer zu hören
- vielseitiges Frühstück
- obwohl der Frühstücksraum sehr groß und am Wochenende sehr voll war, war es dennoch nicht laut
- die Nähe zur U-Bahn-Station

Cons:

- Zimmer: man konnte die Fenster nicht öffnen, obwohl wir nur im 3. Stock waren
- keine Reinigung der Zimmer innerhalb des 4-tägigen Aufenthaltes; frische Handtücher mussten wir uns selbst an der Rezeption abholen
- die Farbgebung der gesamten Inneneinrichtung, Wände, Decken und Böden ist dunkel und nüchtern

2026-05-27 via Nuitee
F
fabrizio extended_group it
7
Cons:

Colazione da migliorare

2026-05-26 via Nuitee
M
Marcell solo_traveller hu
9
2026-05-25 via Nuitee
J
Joakim couple se
10
Otroligt prisvärt!
Pros:

Otroligt prisvärt! Suverän frukost. Sköna sängar. Stora rum. Grymt tryck i duschen. Är nog det mest prisvärda hotellet jag bott på.

Cons:

Lite lyhört mellan rummen.

2026-05-25 via Nuitee
A
Adrianna couple pl
7
ogólnie bardzo fajnie, lecz myślę że nie było posprzątane. Było dużo kurzu na półkach i stoliku
Pros:

śniadania

Cons:

dużo kurzu

2026-05-25 via Nuitee
B
Babak solo_traveller dk
5
Good staff and location, but room ventilation and housekeeping need improvement
Pros:

The staff were very kind and helpful. They helped us create a Strawberry account, which allowed us to get coffee and tea at the front desk. The hotel was generally decent, and the location in Kista was convenient for our stay.

Cons:

There was no regular housekeeping during our three-night stay, so we had to ask the front desk for basic items like towels or bedsheets. The room ventilation was also poor. All windows were fixed and could not be opened, and there was no fresh-air ventilation inside the room. The air conditioning seemed to circulate air internally, and the filter did not seem properly cleaned, as we noticed a lot of dust in the air. Breakfast was exactly the same every day, with no variety or warm options like omelets or fried eggs.

2026-05-25 via Nuitee
P
Persson solo_traveller se
8
2026-05-25 via Nuitee
D
Daniel couple cz
10
Pros:

Skvělá poloha v bezpečné čtvrti v blízkosti metra a dobrým spojením do centra

2026-05-24 via Nuitee
L
LUCAS POZNAN POLAND solo_traveller pl
9
2026-05-24 via Nuitee
O
Oliver solo_traveller se
10
2026-05-24 via Nuitee
M
Matea solo_traveller cz
8
Pros:

Location was good for my needs, the food was nice and staff was kind and welcoming.

2026-05-23 via Nuitee
A
Abdirahman couple se
7
2026-05-22 via Nuitee
A
Abdirahman couple se
6
2026-05-22 via Nuitee
I
Isabell solo_traveller de
9
2026-05-22 via Nuitee