Children allowed

Facilities

Electric bicycle charging station
Parking
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
High breakfast cost
Cleanliness issues

Categories

Cleanliness
8.58
Reviews indicated concerns about cleanliness with mentions of unpleasant odors.
Service
9.55
Service was generally praised, with specific highlights on friendly and helpful staff.
Location
9.59
Positive mentions of the hotel's location being in a quiet area and accessible to nearby attractions.
Room Quality
9.04
Generally good but noted concerns about room conditions in some reviews.
Amenities
8.57
Amenities are generally satisfactory, but issues like additional parking fees noted.
Value for Money
8.53
Concerns about high breakfast prices indicate some issues with value.
Food and Beverage
8.58
Food quality generally rated positively, although there were complaints about breakfast variety.
Overall Experience
9.55
Overall satisfaction indicated, with many recommending the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:27

Property Description

Convenient Location
Hotel Artur, conveniently located just off the A4 motorway and the Kraków ring road, offers easy access to major attractions like the Kazimierz Jewish District and Wawel Castle.

Comfortable Accommodation
Relax in spacious rooms equipped with modern amenities such as an electric kettle, free internet, and satellite TV. The quiet ambiance and work desk make it ideal for both leisure and business travelers.

Delightful Dining and Services
Start your day with a delicious buffet breakfast and savor Polish and European cuisine at the Artur Restaurant. With 24-hour staff assistance and tour organization services, your stay at Hotel Artur will be seamless and memorable.

Book your stay at Hotel Artur now for a memorable experience in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for 70 zł per person per night when using an existing bed.
    People 5 years old and over stay for 70 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1744 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
K
Katarzyna solo_traveller pl
10
Udany pobyt w Krakowie w pobliżu Szpitala Uniwersyteckiego
Pros:

Miła obsługa, smaczne jedzenie.

2026-06-20 via Nuitee
W
Wioletta solo_traveller pl
9
Pros:

Przemiłe Panie w recepcji.

2026-06-19 via Nuitee
S
Svitlana solo_traveller pl
10
Pros:

Cicha okolica, miły personal

2026-06-19 via Nuitee
M
Martin solo_traveller de
9
Super für die Nacht Bar und Abendessen bis 21 Uhr mindestens.
Pros:

Auf der Durchreise super direkt an der Autobahn. Frühstück super und alles sauber.

2026-06-18 via Nuitee
M
Marcin Piórkowski solo_traveller pl
7
2026-06-18 via Nuitee
K
Katarzyna solo_traveller pl
6
2026-06-18 via Nuitee
Y
Yana solo_traveller pl
9
2026-06-18 via Nuitee
Марина solo_traveller ua
10
2026-06-15 via Nuitee
P
Paulina solo_traveller pl
10
2026-06-15 via Nuitee
S
Svitlana solo_traveller pl
10
2026-06-15 via Nuitee
O
Oleg Budyay extended_group ua
9
2026-06-14 via Nuitee
P
Peter couple gb
10
Pros:

Probably one of our favourite places to stay on our trip so far. The hotel staff were super friendly and very helpful. It’s ideally located to catch the bus to the city from right outside the hotel. Breakfast was amazing, with lots of choice and really tasty food.

Cons:

On our second night the room next door had the TV on all night so we had to use ear plugs to get to sleep. Sadly they were also smoking, which was against the rules and comes with a hefty fine, but the smell in our room when we woke up was terrible!

A suggestion to the hotel is to fit smoke alarms, like the hotels in the UK do and this would have prevented the issue.

2026-06-12 via Nuitee
P
Paulina family_with_children pl
10
2026-06-11 via Nuitee
D
Doina couple ro
8
2026-06-10 via Nuitee
D
Dorota solo_traveller pl
9
Pros:

Wspaniale śniadania, wygodnie. Bardzo wygodne łóżka w pokoju deluxe.

Cons:

Małe niedociągnięcia w czystości łazienki.

2026-06-10 via Nuitee
O
Oliver solo_traveller at
8
2026-06-10 via Nuitee
J
Jofray extended_group be
10
2026-06-09 via Nuitee
O
Oleksandr solo_traveller ua
10
2026-06-08 via Nuitee
P
Piotr couple pl
9
Wszystko w porządku
Pros:

Brak uwag

Cons:

Brak uwag

2026-06-07 via Nuitee
D
Dariusz solo_traveller pl
7
Pros:

Czysto, ładna łazienka, spory pokój, klimat hotelu, lokalizacja.

Cons:

Brak lodówki w pokoju, brak klimatyzacji lub wiatraka. Przeciętne śniadanie ale super kawa do śniadania.

2026-06-07 via Nuitee