The Chiang Mai Old Town

Hotels
9.6 (641 reviews)
184 Ratchamanka Road, Phra Singh, Muang Chiang Mai , Chiang Mai , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and helpful staff
Beautiful hotel with stunning architecture
Cons:
Some service issues at reception
Breakfast variability
Location may feel distant from key attractions

Categories

Cleanliness
9.45
Rooms are noted as nice, but some reviews imply issues with dark rooms.
Service
9.42
Overall friendly and accommodating staff, but some negative experiences were reported.
Location
9.46
Mostly positive, but a few comments indicated inconvenience due to distance from attractions.
Room Quality
9.61
Rooms described as large and comfortable, but some noted darkness.
Amenities
9.84
Great amenities including a lovely pool and complimentary laundry.
Value for Money
9.8
Guests felt it was well-priced for the quality provided.
Food and Beverage
9.25
Breakfast was mixed, with some reviews stating it could improve.
Overall Experience
9.99
Mostly positive experiences overall, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:49

Property Description

Luxurious Amenities
The Chiang Mai Old Town boasts a range of luxurious amenities including a fitness centre, outdoor swimming pool, and free bikes for guests to explore the charming city of Chiang Mai.

Exquisite Dining and Relaxation
Indulge in delicious meals at the on-site restaurant, unwind in the serene garden or shared lounge, and enjoy the convenience of room service during your stay. The hotel's terrace offers a perfect spot to unwind after a day of sightseeing.

Comfortable and Convenient Accommodations
Each guest room is thoughtfully equipped with modern comforts like air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature a balcony for a picturesque view of the surroundings. Bed linen and towels are provided for a truly comfortable stay.

Book your stay at The Chiang Mai Old Town now and experience the perfect blend of luxury and convenience during your visit to Chiang Mai!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card used to guarantee your booking must be presented to the property upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 641 reviews
Cleanliness: 9.45
Service: 9.42
Location: 9.46
Room Quality: 9.61
Amenities: 9.84
Value for Money: 9.8
Food and Beverage: 9.25
Overall Experience: 9.99
A
A • extended_group • il
10
Pros:

הכל

2026-03-06 • via Nuitee
T
Trip • couple • at
8
Pros:

Das Frühstück war sehr gut. Die Lage ebenso. Wir könnten vieles zu Fuß erreichen.

Cons:

Wir konnten meinen Stadtplan bekommen. Weder im Hotel noch bei diversen Tourenanbietern. Wir bekamen beim Frühstück keine Information,dass wir auch mit dem Tablet bestellen können.

2026-03-05 • via Nuitee
C
Clara • couple • fr
8
Pros:

Le lieu est très beau et bien placé

Cons:

Le niveau de qualité n’était pas à la hauteur d’un cinq étoiles. Les serviettes n’étaient pas repliées, les bouteilles d’eau entamées n’étaient pas remplacées…

2026-03-05 • via Nuitee
J
Jonas • family_with_children • ch
8
2026-03-03 • via Nuitee
T
Todd • extended_group • au
10
Fantastic place to relax and unwind
Pros:

Quiet , polite staff, room amenities were excellent with everything complimentary. Food choices were excellent. Great place

Cons:

Can’t think of anything .

2026-03-02 • via Nuitee
S
Shirley • couple • th
9
Thoroughly enjoyed our time in Chiang Mai.
Pros:

Great value for money. Good selection at breakfast and good coffee. Staff were excellent and extremely helpful. Food at lunchtime was very good, plenty of choice, well cooked and nicely presented

Cons:

The temperature in the Bisto was set too cold, which made lunchtime a little unpleasant.

2026-02-28 • via Nuitee
G
Genish • solo_traveller • il
10
2026-02-25 • via Nuitee
E
Eva Maria • family_with_children • de
10
Sofort wieder buchbar. Top Lage. Alles klasse.
Pros:

Es ist ein super freundliches Personal. Es werden alle Wünsche sofort erfüllt. Man findet eine außergewöhnlich schöne Ausstattung mit sehr ruhigem Zimmer. Alle sind auch super kinderfreundlich und aufmerksam.

2026-02-25 • via Nuitee
T
Thomas • family_with_children • sg
10
Pros:

Great location in Chiang Mai Old Town. Everything was in easy walking distance. Relatively quiet location as well.

2026-02-22 • via Nuitee
C
Carsten Dan • family_with_children • dk
10
Pros:

Faultless

Cons:

Ground floor room had poor noise insulation from upstairs

2026-02-12 • via Nuitee
N
Nagarajandran • family_with_children • my
9
Pros:

The staff were EXCELLENT! The shower was great. The room was clean. Housekeeping great.

Cons:

The plug in my room was broken. Otherwise no complaints!

2026-02-10 • via Nuitee
S
Sarah • couple • gb
9
Very nice. Fabulous staff
Pros:

Location good. Clean
Good breakfast

Cons:

There was a cockroach

2026-01-30 • via Nuitee
P
Peter • couple • ae
7
Pros:

Location and staff

Cons:

Mattress old and very soft

2026-01-29 • via Nuitee
F
Frederique • couple • fr
9
Paisible et à proximité de tout
Pros:

L’emplacement est parfait. Le personnel est extra, très serviable. Les pauses café thé eau minérale et petites douceurs offerts tout au long de la journée font très appréciable. La terrasse / jardin aussi est très appréciable.

Cons:

La restauration est un peu moins bonne

2026-01-26 • via Nuitee
C
Chris • family_with_children • au
10
Pros:

Beautiful spacious room in the suite. Appreciated the mini bar and the flexibility with check in and out also enjoyed the commentary afternoon tea.

Cons:

It was all wonderful.

2026-01-24 • via Nuitee
R
Rory • couple • au
8
2026-01-23 • via Nuitee
S
Shirley • couple • us
10
Perfect
2026-01-22 • via Nuitee
R
Robert • couple • ca
10
Oasis in Chiang Rai
Pros:

Located in a quiet part of Old Town but close enough to walk to most things

2026-01-18 • via Nuitee
S
Steffen • couple • de
10
2026-01-18 • via Nuitee
I
Irene • couple • at
10
Pros:

Very polite and attentive staff, excellent breakfast, many tasty options for dinner at the Vorra restaurant. Lovely swimming pool.

Cons:

Our room was on the ground floor in the back of the hotel, so our balcony was boxed in by a high wall. The room got no sunlight and was very dark. Next time we'll ask for a room on a higher floor.

2026-01-18 • via Nuitee