The Chiang Mai Old Town

Hotels
9.6 (657 reviews)
184 Ratchamanka Road, Phra Singh, Muang Chiang Mai , Chiang Mai , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and helpful staff
Beautiful hotel with stunning architecture
Cons:
Some service issues at reception
Breakfast variability
Location may feel distant from key attractions

Categories

Cleanliness
9.45
Rooms are noted as nice, but some reviews imply issues with dark rooms.
Service
9.42
Overall friendly and accommodating staff, but some negative experiences were reported.
Location
9.46
Mostly positive, but a few comments indicated inconvenience due to distance from attractions.
Room Quality
9.61
Rooms described as large and comfortable, but some noted darkness.
Amenities
9.84
Great amenities including a lovely pool and complimentary laundry.
Value for Money
9.8
Guests felt it was well-priced for the quality provided.
Food and Beverage
9.25
Breakfast was mixed, with some reviews stating it could improve.
Overall Experience
9.99
Mostly positive experiences overall, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:49

Property Description

Luxurious Amenities
The Chiang Mai Old Town boasts a range of luxurious amenities including a fitness centre, outdoor swimming pool, and free bikes for guests to explore the charming city of Chiang Mai.

Exquisite Dining and Relaxation
Indulge in delicious meals at the on-site restaurant, unwind in the serene garden or shared lounge, and enjoy the convenience of room service during your stay. The hotel's terrace offers a perfect spot to unwind after a day of sightseeing.

Comfortable and Convenient Accommodations
Each guest room is thoughtfully equipped with modern comforts like air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature a balcony for a picturesque view of the surroundings. Bed linen and towels are provided for a truly comfortable stay.

Book your stay at The Chiang Mai Old Town now and experience the perfect blend of luxury and convenience during your visit to Chiang Mai!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card used to guarantee your booking must be presented to the property upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 657 reviews
Cleanliness: 9.45
Service: 9.42
Location: 9.46
Room Quality: 9.61
Amenities: 9.84
Value for Money: 9.8
Food and Beverage: 9.25
Overall Experience: 9.99
J
Jessica couple us
10
It was perfect, loved the location, food and spa
Pros:

The location and amazing staff

Cons:

I wish prices for laundry was more reasonable

2026-04-16 via Nuitee
S
Sheila family_with_children gb
10
Overall great experience. We all felt super-comfortable here
Pros:

Really lovely grounds conveniently located to everything. They had a free transport service anywhere in the old town. Very lovely staff.

Cons:

All great, but if I had to give one thing it would be the size of the windows. The bedroom was a little dark during the day, but it was still a really nice room.

2026-04-15 via Nuitee
P
Paul couple gb
10
The staff, facilities were all excellent. If there was a small problem it was sorted immediately. The location was very
Pros:

Old charm feel but with everything as you’d expect on a higher end hotel

Cons:

Nothing

2026-04-15 via Nuitee
G
gary couple th
10
The staff was exceptional
Pros:

Rooms were well appointed and modern but with a traditional feel

2026-04-13 via Nuitee
P
Philip family_with_children gb
7
2026-04-13 via Nuitee
H
Haim couple il
8
לכמה ימים באיזור העיר העתיקה בחירה מצויינת
Pros:

מיקום טוב,חדרים מאובזרים,שירות מצויין.

Cons:

מרפסת לא מפנקת,המיקום מרכזי אבל לא הרחוב הכי נקי ונעים אבל עדיין מרחק הליכה לעיר העתיקה ושקט בקרבת המלון

2026-04-11 via Nuitee
S
Seiyial solo_traveller sg
10
Pros:

I never thought I could feel taken care of that well, in this amazingly quiet and peaceful abode in the middle of Nimman. Room was flawless and had everything I wanted from a hotel room and more. Food delivery worked flawlessly despite it being a 5 star hotel. I came to heal a broken heart and for simply a hotel, this place held me well.

Cons:

Nothing!

2026-04-09 via Nuitee
O
Olivier family_with_children fr
6
2026-03-29 via Nuitee
R
Rebecca solo_traveller sg
9
2026-03-27 via Nuitee
I
Inga family_with_children il
9
2026-03-20 via Nuitee
L
LIHUI family_with_children cn
7
基本符合预期。在旺季入住性价比略低。
Pros:

早餐丰富,选择多。户外的早餐感觉非常惬意。

Cons:

房间采光比较差,阳台也无景观。

2026-03-18 via Nuitee
S
Sigalit couple us
10
Great old town stay.
Pros:

The buildings is beautiful, the room is spacious and clean, the staff were all courteous and made sure you are always comfortable. Breakfast was beautiful! Made to order with no limit.

Cons:

Nothing.

2026-03-17 via Nuitee
D
dunne couple gb
10
Could be my favourite ever hotel experience
Pros:

Lovely boutique feel hotel. Staff provided the best service I have ever experienced, repeatedly going above and beyond our expectations. Plus just generally lovely and friendly! Also a shout out for the amazing food.

Cons:

That I had to leave

2026-03-13 via Nuitee
B
B8027VUphilp Couples Puako, Kohala Coast, Island of Hawaii, Hawaii
10
Definitely 5-star
Pros:

Excellent all around hotel...from airport pickup to airport dropoff this was an amazing experience. The staff is beyond superb, special attention to Nuch and Chang....every need was met and exceeded. I will definitely stay here on my next visit to Chiang Mai

2026-03-12 via Tripadvisor
J
Jon family_with_children gb
10
4 Night Stay
Pros:

Quaint boutique hotel on a quiet road just inside the old town, so very convenient location. Reception staff spoke excellent English and were always very helpful. Room was quite spacious with excellent storage space. Comfortable bed and daily supply of water. Small pool, but well maintained - beds got sun in the morning. Nice to cool off in the afternoon after a morning's exploring. Good choice of breakfast options.

Cons:

Room with suspended ceiling and all teak furniture was nice, but this made it rather dark. Not a fan of the ordering via a tablet at breakfast/in the Italian restaurant.

2026-03-11 via Nuitee
M
Michal couple il
10
נפלא
Pros:

אהבנו הכל, את הצוות היקר, החייכן והאדיב, את החדר המושלם שהיה לנו קשה לעזוב אותו, את הבריכה וארוחת הבוקר המעולה וכמובן גם את חדר הכושר. השקט, המוסיקה, חופש.

Cons:

שהיינו צריכים לעזוב 😊

2026-03-10 via Nuitee
4
453KathyM Couples Bellefonte, Pennsylvania
10
Highly Recommend
Pros:

Highly recommend this hotel. The room was large and the bed was huge and very comfortable. The shower was good and there was lots of hot water. There was a free shuttle to and from the airport (which was only about 10 minutes away). The free breakfast was very good. There was an excellent buffet plus many dishes to special order. The hotel and breakfast staff was very nice. The hotel is an easy walking distance to the old part of town. We really enjoyed our stay.

2026-03-09 via Tripadvisor
J
Jasmine family_with_children it
9
Fantastico
Pros:

Struttura molto bella e personale eccezionale

2026-03-09 via Nuitee
B
Bergeron couple ca
7
2026-03-09 via Nuitee
R
Russell couple au
8
2026-03-08 via Nuitee