Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Safety deposit box
Hot tub/Jacuzzi
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
No coffee/tea facilities in-room
Wi-Fi issues in some areas
Noise from nearby events

Categories

Cleanliness
9.24
Rooms are very clean and nicely laid out.
Service
9.71
Host was amazing and staff are warm and friendly.
Location
9.75
Perfect location close to shops and restaurants.
Room Quality
9.2
Beautiful, unique rooms with character.
Amenities
9.03
Amenities provided were good but could be improved (e.g., coffee facilities).
Value for Money
9.19
Good value given the comfort and location.
Food and Beverage
8.74
Coffee wasn't provided in the room, but otherwise satisfactory.
Overall Experience
9.51
Overall a fantastic experience and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:05

Property Description

Luxurious Hot Tub and Air-Conditioned Suites
Neratze Hammam Suites offers a lavish experience with a hot tub and modern air-conditioned suites in the heart of Rethymno Town. Guests can enjoy the convenience of a private entrance and top-notch amenities during their stay.

Well-Equipped Units with Modern Amenities
Each unit is thoughtfully designed with a kettle, flat-screen TV, safety deposit box, and complimentary WiFi. Select rooms feature a terrace or city views, while all units come with a private bathroom, hair dryer, and cozy bed linen for a comfortable stay.

Convenient Services and Nearby Attractions
Guests can take advantage of the car rental service and airport transfers offered by the aparthotel. Explore popular attractions like the Historical and Folklore Museum, Centre of Byzantine Art, and Municipal Garden, all just a stone's throw away.

Ready to experience luxury and comfort at Neratze Hammam Suites? Book your stay now for an unforgettable getaway.

Important information:

Please note that the kitchenette inside the units can only be used for the preparation of snacks and light meals, such as breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 976 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.03
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.51
W
Watson • couple • it
8
Pros:

Posizione centralissima

2026-06-12 • via Nuitee
M
Monique • solo_traveller • nl
7
2026-06-12 • via Nuitee
E
elvira • solo_traveller • ee
10
Pros:

Великолепный дизайнерский интерьер,очень уютный, наши окна выходили на красивую улочку, в номере все продумано до мелочей,отель в центре старого города, можно сразу гулять выйдя из отеля, персонал отзывчивый,готовый помочь, дали много рекомендаций куда сходить,где покушать, наше пребывание в этом отеле было незабываемым

2026-06-10 • via Nuitee
M
Manu Fardeau • couple • fr
9
Parfait pour visiter Rethymnon et y passer la soirée.
Pros:

Bien que proche du centre très animé, l'endroit était calme.

Cons:

Dommage qu'il n'y avait pas de petit balcon.

2026-06-09 • via Nuitee
C
Christopher • couple • gb
10
Pros:

Great host! Was also very responsive and had great recommendations

2026-06-08 • via Nuitee
S
Sophie • couple • us
10
Perfect
Pros:

Just perfect! It’s right in the center of the old town and the building itself is beautiful. You can feel the history of the town in the rooms and the decor only enhances this. The room was very cozy and a clean. On top of everything else, the staff are so friendly, welcoming, and happy!

2026-06-08 • via Nuitee
S
Sandy • solo_traveller • ca
10
Pros:

We loved the 2 floors with the kitchen upstairs. The balcony.allowed us to enjoy a glass of wine and listen to the sounds of the city in the evening.

Cons:

We didn't like having to leave. :)

2026-06-04 • via Nuitee
G
Gerard • couple • fr
10
2026-06-03 • via Nuitee
S
Sophie • couple • au
10
Chic
2026-06-02 • via Nuitee
V
Voula • couple • gr
10
2026-06-01 • via Nuitee
E
ElyNico • solo_traveller • it
10
Pros:

Accogliente e confortevole, ottima scelta per il nostro soggiorno a Rethymno. È nel cuore della città ma in una parte silenziosa e tranquilla. La nostra king suite era kolto carina, ben arredata, su due livelli. Letto comodo con piccolo balconcino di fronte a una bellissima bouganville. Al piano di sopra cucina con divano, tavolo e terrazzino con vista sui tetti della città, incantevole. È necessario parcheggiare fuori e entrare in centro a piedi. Consigliato!

2026-06-01 • via Nuitee
K
Kristine • solo_traveller • de
8
2026-05-31 • via Nuitee
T
Thaïs • couple • fr
10
2026-05-31 • via Nuitee
S
Solveig • couple • no
8
Pros:

Beliggenheten i gamlebyen

Cons:

Litt langt til Strand

2026-05-31 • via Nuitee
ΓΙΩΡΓΟΣ • couple • gr
8
2026-05-30 • via Nuitee
C
Chloe • extended_group • us
10
2026-05-30 • via Nuitee
S
Solveig • couple • no
7
Pros:

Beliggenheten i gamlebyen

2026-05-29 • via Nuitee
B
Bartłomiej • couple • pl
10
Definitely would recommend staying in this room in Rethymno!
Pros:

Location, the room was very clean.

Cons:

Everything was perfect.

2026-05-29 • via Nuitee
T
Thanasis • solo_traveller • gr
10
Pros:

Όμορφος χώρος, ευγενικά φιλικό προσωπικό, εντελώς στο κέντρο κι ωστόσο ήταν ήσυχα. Μείναμε πάρα πολύ ευχαριστημένοι, σίγουρα θα το ξαναπροτιμησουμε.

2026-05-28 • via Nuitee
L
Laetitia Marie • solo_traveller • ch
10
Pros:

Everything!

2026-05-27 • via Nuitee