Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Safety deposit box
Hot tub/Jacuzzi
Car hire
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
No coffee/tea facilities in-room
Wi-Fi issues in some areas
Noise from nearby events

Categories

Cleanliness
9.24
Rooms are very clean and nicely laid out.
Service
9.71
Host was amazing and staff are warm and friendly.
Location
9.75
Perfect location close to shops and restaurants.
Room Quality
9.2
Beautiful, unique rooms with character.
Amenities
9.03
Amenities provided were good but could be improved (e.g., coffee facilities).
Value for Money
9.19
Good value given the comfort and location.
Food and Beverage
8.74
Coffee wasn't provided in the room, but otherwise satisfactory.
Overall Experience
9.51
Overall a fantastic experience and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:05

Property Description

Luxurious Hot Tub and Air-Conditioned Suites
Neratze Hammam Suites offers a lavish experience with a hot tub and modern air-conditioned suites in the heart of Rethymno Town. Guests can enjoy the convenience of a private entrance and top-notch amenities during their stay.

Well-Equipped Units with Modern Amenities
Each unit is thoughtfully designed with a kettle, flat-screen TV, safety deposit box, and complimentary WiFi. Select rooms feature a terrace or city views, while all units come with a private bathroom, hair dryer, and cozy bed linen for a comfortable stay.

Convenient Services and Nearby Attractions
Guests can take advantage of the car rental service and airport transfers offered by the aparthotel. Explore popular attractions like the Historical and Folklore Museum, Centre of Byzantine Art, and Municipal Garden, all just a stone's throw away.

Ready to experience luxury and comfort at Neratze Hammam Suites? Book your stay now for an unforgettable getaway.

Important information:

Please note that the kitchenette inside the units can only be used for the preparation of snacks and light meals, such as breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 900 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.03
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.51
G
Gount • couple • gr
10
2026-02-11 • via Nuitee
P
PANAGIOTIS • couple • gr
10
Pros:

Η τοποθεσία του είναι ιδανική .
Μπορείς να αφήσεις το αυτοκίνητο στο δημοτικό πάρκινγκ να κατηφορίσεις τον δρόμο μέχρι το κατάλυμα και βρίσκεσαι ανάμεσα στην παλιά πόλη και την παραλιακή που θα βρεις οτιδήποτε θελήσεις σε ποτό και φαγητό .

2026-02-09 • via Nuitee
R
Ruth • couple • at
9
2026-01-25 • via Nuitee
Χατζηπαυλίδη • couple • gr
9
2026-01-24 • via Nuitee
P
Petros • couple • gr
10
2026-01-24 • via Nuitee
P
Phil Harrison • couple • gb
7
A very cosy winter city retreat
Pros:

Location and comfort

Cons:

Athens this time of year rugs on the stone floors woukd be nice. Coffee and tea facilities inside the room would have been preferable.

2026-01-22 • via Nuitee
E
ELENA • extended_group • gr
10
Υπέροχη εμπειρία- καταπληκτικό!
2026-01-21 • via Nuitee
K
Karin • couple • de
10
2026-01-21 • via Nuitee
G
GEORGE • couple • gr
10
2026-01-20 • via Nuitee
M
Michail • extended_group • gr
10
2026-01-20 • via Nuitee
Ηλίας • solo_traveller • gr
10
2026-01-20 • via Nuitee
Βανεσσα • couple • gr
6
Pros:

Πολύ καλή τοποθεσία , εξυπηρετικό προσωπικό , καθαρό.

Cons:

Φασαρία

2026-01-19 • via Nuitee
D
DANIELLE • solo_traveller • us
10
I absolutely loved this property. Just perfect!
Pros:

Beautifully decorated, spotlessly clean, great location, friendly and helpful staff

2026-01-19 • via Nuitee
H
Helena • couple • at
9
tolle Lage, tolle aussicht, gut gepflegt, sehr ruhig.
Pros:

Wir wurden sehr freundlich begrüßt und haben vom Personal die Unetrkunft gezeigt bekommen (handling von Karte, Schlüssel etc). Die aussicht von der Terrasse war super schön. Das Hotel liegt sehr ruhig, sodass man auch in der Nacht die Fenster öffnen konnte. Für 2 Personen war genug Platz va auf zwei verschiedenen Ebenen konnte der der früher aufstand schon mal kaffee trinken und den Tag beginnen ohne die zweite Person aufzuwecken.
jeden Tag kam das Putzpersonal vorbei und hat das Appartment gereinigt.

Cons:

falls man dicke kissen nicht so gerne mag, dann sollte man sein eigenes Kissen mitnehmen. Für größere schwere Menschen ist ggf die Matratze etwas weich.

2026-01-19 • via Nuitee
D
dimitris • couple • gr
10
2026-01-19 • via Nuitee
A
Andrea • family_with_children • us
10
Pros:

Location was great, right in the middle of town lots of little restaurants and cafés nearby.
Maria was the best! Very helpful and answered all our questions! We will miss her💓

2026-01-19 • via Nuitee
M
Marie • couple • de
10
Top, mecken auf hohem Niveau
Pros:

Super nette & hilfsbereite Gastgeber. Klima top, Wohnung sehr sehr sauber. Preis-Leistung unschlagbar. Lage könnte nicht zentraler sein, mitten im Leben der Altstadt. Hammer Balkon mit Sicht über die Stadt. Wir würden definitiv wieder kommen.

Cons:

Keine Parkmöglichkeiten in der Nähe, Koffer müssen mindestens 300/400 Meter durch die belebte Fußgängerzone geschleppt werden. Wasser lief aus der Dusche raus, ließ sich nicht so gut verhindert.

2026-01-19 • via Nuitee
P
Plamena • family_with_children • bg
10
Pros:

<3

Cons:

Няма такова

2026-01-19 • via Nuitee
S
Spyros • couple • gr
7
2026-01-19 • via Nuitee
F
FOTIOS • couple • gr
10
2026-01-19 • via Nuitee