Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
No coffee/tea facilities in-room
Wi-Fi issues in some areas
Noise from nearby events

Categories

Cleanliness
9.24
Rooms are very clean and nicely laid out.
Service
9.71
Host was amazing and staff are warm and friendly.
Location
9.75
Perfect location close to shops and restaurants.
Room Quality
9.2
Beautiful, unique rooms with character.
Amenities
9.03
Amenities provided were good but could be improved (e.g., coffee facilities).
Value for Money
9.19
Good value given the comfort and location.
Food and Beverage
8.74
Coffee wasn't provided in the room, but otherwise satisfactory.
Overall Experience
9.51
Overall a fantastic experience and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:05

Property Description

Luxurious Hot Tub and Air-Conditioned Suites
Neratze Hammam Suites offers a lavish experience with a hot tub and modern air-conditioned suites in the heart of Rethymno Town. Guests can enjoy the convenience of a private entrance and top-notch amenities during their stay.

Well-Equipped Units with Modern Amenities
Each unit is thoughtfully designed with a kettle, flat-screen TV, safety deposit box, and complimentary WiFi. Select rooms feature a terrace or city views, while all units come with a private bathroom, hair dryer, and cozy bed linen for a comfortable stay.

Convenient Services and Nearby Attractions
Guests can take advantage of the car rental service and airport transfers offered by the aparthotel. Explore popular attractions like the Historical and Folklore Museum, Centre of Byzantine Art, and Municipal Garden, all just a stone's throw away.

Ready to experience luxury and comfort at Neratze Hammam Suites? Book your stay now for an unforgettable getaway.

Important information:

Please note that the kitchenette inside the units can only be used for the preparation of snacks and light meals, such as breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1008 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.03
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.51
T
Tomer • couple • il
10
The service and staff were so nice and helpful with everything. The apartment is amazing, the decor and locaton - wow!!
Pros:

Amazing

Cons:

Nothing

2026-07-25 • via Nuitee
M
Melis • couple • es
10
2026-07-25 • via Nuitee
E
Eric • solo_traveller • fr
10
Pros:

Deux nuits en juillet. Entre chambre d'hôtel et petit appartement. Tout neuf, joli et confortable. Idéalement placé tout près du centre. Accueil agréable et aide bienvenue. Hébergement à recommander.

Cons:

Dommage qu'il n'y ait pas de parking plus proche. De plus, le prix du parking est évidemment à rajouter au prix de l'hébergement.

2026-07-21 • via Nuitee
S
Stefanos • couple • gr
8
2026-07-20 • via Nuitee
M
Melis • couple • es
10
2026-07-20 • via Nuitee
F
Francesca Romana • extended_group • it
9
2026-07-20 • via Nuitee
G
Guillaume • couple • fr
8
2026-07-20 • via Nuitee
G
Gürkan • couple • be
10
2026-07-19 • via Nuitee
Z
Zoe • couple • gb
8
Pros:

Gorgeous room in the heart of the old town. Brilliant location and lovely staff.

2026-07-18 • via Nuitee
C
Costanza • couple • it
8
Nonostante siamo rimasti pochi giorni, i consigli ricevuti dall’accoglienza della struttura sono stati molto efficaci pe
Pros:

La struttura è in una zona centrale da cui si raggiungono facilmente a piedi il porto antico, la fortezza veneziana e tutti i luoghi di interesse del centro storico di Rethymno.

2026-07-18 • via Nuitee
D
Dimitri • couple • nl
9
Top locatie. Supernetjes aardige mensen. Magisch sfeertje in de ‘grot’
Pros:

De locatie is echt fantastisch!!

Cons:

Het bed te zweterig.

2026-07-15 • via Nuitee
T
Trent • couple • us
10
2026-07-15 • via Nuitee
P
pkhovelishvili • couple • ge
10
2026-07-14 • via Nuitee
M
Molly • couple • gb
8
Good location. Beautiful hotel. Nice staff. False advertising about second bed
Pros:

Beautiful stay. Perfect central location. Close to everything. Clean room. Friendly staff and helpful with letting us leave our bags whilst our room wasn’t ready yet.

Cons:

Was advertised as 2 beds but when we arrived they said the second bed is a sofa bed and only used for children. So despite paying for a 2 bed room we ended up sharing. Would recommend (more for a couple than 2 separate people as would need 2 rooms for 2 adults beds)

2026-07-14 • via Nuitee
D
deda • solo_traveller • it
9
2026-07-10 • via Nuitee
S
Simona Rita • couple • it
8
2026-07-06 • via Nuitee
P
Pincolini • couple • es
10
Perfect
Pros:

Completely lovely! It was one of the best places in Crete. The room had levely terrace that was perfect to chill at night

Cons:

Nothing

2026-07-05 • via Nuitee
A
angela • solo_traveller • it
10
Pros:

Tutto molto bello, siamo stati benissimo in pieno centro storico. Gentilezza, pulizia e bel design.

Cons:

Niente

2026-07-04 • via Nuitee
G
Georgios • couple • gr
10
Pros:

Ολα τελεια

2026-07-04 • via Nuitee
M
MatTheBooker • couple • it
10
Pros:

Stanza moderna, pulita e accogliente.
Aria condizionata presente.
Bottiglie d'acqua di cortesia in frigo.
Posizione centrale.

Parcheggio gratuito a 15 minuti a piedi:
Stamathioudaki 58, Rethymno 741 32

2026-07-03 • via Nuitee