Hyatt House Nashville at Vanderbilt

Hotels
Hyatt House
8.6 (2057 reviews)
2100 Hayes Street , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Excellent breakfast
Cons:
High parking fees
Issues with cleanliness
Poor customer service

Categories

Cleanliness
7.74
Some guests reported the bathroom needed a deep clean and the crib provided was dirty.
Service
8.21
While service was generally positive, there were major concerns about the customer service and how issues were handled.
Location
9.75
Excellent location for hospital visits, close to multiple key hospitals.
Room Quality
8.7
Rooms are described as spacious, clean, and well-equipped.
Amenities
8.73
The breakfast buffet was highly praised with healthy options and good traditional meals.
Value for Money
7.69
High parking fees and some concerns about overcharging affect perceived value.
Food and Beverage
9.24
Breakfast received excellent comments for quality and variety.
Overall Experience
8.71
Despite some issues, the overall sentiment is largely positive with a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Accommodation
Experience modern comfort at Hyatt House Nashville at Vanderbilt, just steps away from the prestigious Vanderbilt University. Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Upgrade to a room with a kitchen for added convenience.

Top-Notch Amenities
Relax by the seasonal outdoor pool, work out in the fitness center, or unwind in the shared lounge. Indulge in American cuisine at the on-site restaurant or sip cocktails at the bar. For business travelers, take advantage of the business center and stay energized with snacks from vending machines.

Convenient Location
Located close to The Parthenon and Bridgestone Arena, our hotel offers easy access to Nashville's top attractions. With private parking and helpful reception staff, your stay at Hyatt House Nashville at Vanderbilt is sure to be seamless.

Book now for an unforgettable stay in Nashville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Dec 10, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 36 per day.

Location

Guest Reviews

8.6
Based on 2057 reviews
Cleanliness: 7.74
Service: 8.21
Location: 9.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 8.71
M
Mary Thom solo_traveller us
8
Great location to my work, very friendly staff, and room was very clean.
Pros:

Breakfast options were wonderful. Room was perfect size and very clean.

Cons:

Mattress needs to be rotated; big dip in the center. I ordered a sandwich in the bar one night. It was supposed to be a turkey pesto something. IT WAS NOT. My bad for not sending it back. It had this watermelon-colored paste stuff with a big fat red onion. Did not look edible. But the glass of wine was fabulous :-)

2026-02-14 via Nuitee
X
Xi couple us
7
2026-02-13 via Nuitee
B
Barrett family_with_children us
8
Hotel was nice but parking was garbage
Pros:

The overall experience was nice. We were in town for a convention so the room suited us for the night, bed was comfortable and the amenities were nice. We were very pleased with the breakfast most places are slim pickings but this was a full buffet style breakfast with plenty of options.

Cons:

I didn't care for the way you have to use your room key every time you have to use the elevator I do understand for safety reasons so random people from outside can't just walk in and use it but it still was a slight inconvenience. My biggest gripe is the $47 parking per night fee that is not included with the stay having to scan a QR code in the attached parking deck and pay a separate fee for parking is a bit wild for me I don't think you should have to pay separately for parking when staying at the hotel and at most $20 per stay not almost $50 per night. Oh and if you don't mind the high parking fee and end up staying here just know when you go up the parking deck it is an extremely tight first turn and you have to swing wide to be able to make the turn I personally noticed multiple car pieces laying on the ground where people had scrapped the side wall because you can't see due to the incline and if there is oncoming traffic you'll have to wait for them to pass or you wont make the turn.

2026-02-12 via Nuitee
R
Ronald family_with_children us
10
Vandy visit
Pros:

Lots of good things but location, clean ,modern, spacious all good.

Cons:

Great staff and very helpful to two old people like myself and wife.

2026-02-10 via Nuitee
T
Tracey solo_traveller ie
10
2026-01-28 via Nuitee
C
Chris couple us
10
2026-01-27 via Nuitee
B
BONNIE couple pa
10
I will be back when I come to Nashville.
Pros:

Very clean. Staff was very nice and friendly.

2026-01-26 via Nuitee
E
Eric couple us
9
2026-01-26 via Nuitee
K
Kristen couple us
10
2026-01-25 via Nuitee
G
GEORGE family_with_children ca
10
Met all my expectations and needs !
Pros:

Good selection and met my exceptions

2026-01-21 via Nuitee
K
Kellie couple us
9
2026-01-20 via Nuitee
K
Kevin extended_group us
6
$38 plus deductible and aggravation was not a pleasant stay.
Pros:

Breakfast was excellent

Cons:

Parking garage charge and cars were broken in. Why for the price of $38. Times how many cars parking wasn’t a person providing security?

2026-01-20 via Nuitee
B
Burnette couple us
10
2026-01-20 via Nuitee
J
Jazmyne couple us
8
2026-01-19 via Nuitee
C
Corynn family_with_children us
9
Comfortable would consider booking again when in town
Pros:

Clean and easy to navigate

Cons:

Slow elevator

2026-01-19 via Nuitee
K
kenneth couple us
8
overall i will give it a 7.5
Cons:

breakfast . my wife said it was fake . l couldnt eat because i had surgery schedule. also there was nothing said about a parking fee to park.didnt see anywhere else to park that was an extra $38.00 plus tax

2026-01-19 via Nuitee
S
Stephen family_with_children ca
8
2026-01-19 via Nuitee
K
Kimberly solo_traveller us
10
Comforts of home away from home.
Pros:

The room was clean coupled with I liked having the kitchen and seating area.

Cons:

I liked everything.

2026-01-19 via Nuitee
H
Howard extended_group us
10
2026-01-19 via Nuitee
D
David couple us
8
2026-01-19 via Nuitee