NH Boulevard del Río Cali

Hotels
NH Hotels
9.2 (1495 reviews)
Avenida 2 Norte #7-25 , Cali , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast items missing during peak hours

Categories

Cleanliness
8.41
Cleaning issues reported with towels and breakfast presentations.
Service
9.88
Staff were very kind and helpful; issues with night receptionist communication noted.
Location
9.92
Great location at the center; close to tourist spots.
Room Quality
8.87
Spacious room reported, but some issues with amenities.
Amenities
8.9
Limited amenities such as no coffee maker in rooms; gym cleanliness raised as an issue.
Value for Money
8.86
Good pricing for the location but lacks some free services.
Food and Beverage
8.91
Breakfast quality is decent, but items ran out too early.
Overall Experience
9.88
Generally a pleasant stay, minor issues did not detract from the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:04

Property Description

Convenient Location
NH Boulevard del Río Cali offers a prime location in Cali, with key attractions like Jorge Isaacs Theater and La Ermita Church just a stone's throw away.

Comfortable Accommodation
Each room at the hotel is thoughtfully designed with a desk, flat-screen TV, and a private bathroom stocked with free toiletries. Some rooms even feature a balcony for a touch of outdoor relaxation.

Exceptional Service
The hotel's multilingual staff ensures a seamless experience for guests, providing assistance in both English and Spanish. Whether it's local recommendations or general inquiries, help is always at hand.

Ready to experience the perfect blend of comfort and convenience at NH Boulevard del Río Cali? Book your stay now!

Important information:

Please note that extra beds are offered upon request. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 110,000 COP per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

From Thursday, June 19th until Wednesday, July 9th, there will be renovations taking place at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 1495 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.88
O
Olga Lucia solo_traveller co
9
Gran hotel en Cali
Pros:

Excelentes instalaciones
Todo el personal es muy amable

Cons:

Nada, todo muy bien

2026-06-27 via Nuitee
M
Miguel Andres couple co
10
Todo muy bonito
Pros:

Todo super

Cons:

Más refresco en la nevera

2026-06-27 via Nuitee
S
Sandra Chaparro solo_traveller co
9
2026-06-18 via Nuitee
F
Fatima family_with_children ec
10
Pros:

La amabilidad de su personal.

2026-06-18 via Nuitee
B
Betty solo_traveller cl
10
Pros:

El trato amable del personal

2026-06-15 via Nuitee
A
Andres couple co
9
Excelente
Pros:

Lugar y staff

2026-06-14 via Nuitee
G
Gladis couple co
1
A nightmare in Cali the worse hotel I been ever.
Pros:

Nothing, first, I can’t get into the hotel because the access to the hotel was close due to a crow of people dancing and drinking in front of the hotel, so I never can get in the hotel. There was no parking also. When I call to the hotel the receptionist says, oh I am sorry but we don’t have no rooms left. I also they never find my reservation. This was the most horrible experience with this hotel. Be carful when you book a room in this hotel. There is no access at he time of the check in. Disgusting, horrible experience. I gives a -0000000000000

Cons:

Everything this hotel doesn’t have access to get in, very unprofessional people, I don’t know why they said check in after 3 pm and parking available when you can’t access not even the entrance.

2026-06-14 via Nuitee
F
Fatima family_with_children ec
10
2026-06-13 via Nuitee
G
Gisele Eugenia couple co
10
Muy buena y agradable, bien ubicado muy limpio y la gente muy amable
Pros:

Muy agradable. El servicio en general muy bueno

2026-06-13 via Nuitee
J
jqgarcia couple es
9
Breve estabcia en Cali
Pros:

Todo muy bien
La ubicación, el ambiente, la habitación, el personal, el desayuno, el parqueo...
Todo bien, sin ninguna pega.
Para repetir, sin duda.

Cons:

Por poner un "pero".., el baño un poco pequeño, pero cumple perfectamente.

2026-06-12 via Nuitee
D
Duarte Villalobos couple co
10
2026-06-12 via Nuitee
J
Juan Sebastian couple co
7
2026-06-12 via Nuitee
S
Sebas0711 couple co
8
Pros:

El desayuno y la comida están muy bien en general.
El staff muy amable y siempre dispuesto a ayudar, inclusive fui con una persona en recuperación de una cirugía y fueron muy amables con él.

Cons:

La limpieza del gimnasio, las máquinas estaban un poco sucias.
El precio del minibar es muy alto; podrían ajustarlo un poco.
La música en el lobby y el restaurante es un poco repetitiva, podrían variar un poco en géneros instrumentales, inclusive salsa instrumental suave para ser más acorde a la ciudad.

2026-06-09 via Nuitee
G
Gregory couple nl
10
2026-06-08 via Nuitee
S
Stefani couple co
7
2026-06-08 via Nuitee
J
Julio couple cl
10
2026-06-07 via Nuitee
A
Alfonso solo_traveller ec
6
2026-06-05 via Nuitee
J
John Jairo solo_traveller co
9
Estadia agradable
Pros:

Muy confortabla la habitacion

2026-06-04 via Nuitee
R
Renan solo_traveller br
10
2026-06-04 via Nuitee
V
Vladimir solo_traveller co
10
2026-05-27 via Nuitee