New Palace Hotel

Hotels
8.4 (246 reviews)
17, Soliman El Halaby St, From Emad El Din St , Cairo , eg

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Somewhat helpful staff
Cons:
Very dirty
Incompetent service
Poor room quality
No breakfast options

Categories

Cleanliness
7.44
The hotel is run-down and dirty, with dusty rooms and filthy bathrooms.
Service
10
The staff were incompetent and unfriendly, though they were somewhat helpful.
Location
10
The location is relatively good, close to tourist sites.
Room Quality
7.44
Rooms are dusty with broken furniture and insufficient maintenance.
Amenities
7.44
Limited amenities available, and breakfast was poorly provided.
Value for Money
8.44
Payment issues and high rates lead to a poor value perception.
Food and Beverage
6.44
Breakfast was a joke with no choices provided.
Overall Experience
10
Overall experience was disappointing due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:40

Property Description

Central Location and Convenience
Located in the heart of Cairo, the New Palace Hotel offers easy access to Ramses Railway Station and the Egyptian Museum, making it a perfect choice for travelers looking to explore the city's attractions.

Comfortable Accommodation
The air-conditioned rooms with balconies provide a comfortable stay, equipped with essential amenities such as satellite TV, a safety deposit box, and a minibar, ensuring a relaxing experience for guests.

Relaxing Rooftop Garden and Dining
Guests can unwind at the roof garden terrace while enjoying drinks and refreshments or savor a delicious continental breakfast at the on-site restaurant. The perfect way to start or end the day during your stay.

Experience the convenience and comfort at New Palace Hotel - book now for an unforgettable stay in Cairo!

Important information:

Please check your visa requirements before you travel.

Please note that the property only accepts only foreigners and Egyptian and Arab couples must show a valid marriage certificate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 246 reviews
Cleanliness: 7.44
Service: 10
Location: 10
Room Quality: 7.44
Amenities: 7.44
Value for Money: 8.44
Food and Beverage: 6.44
Overall Experience: 10
A
ALY • family_with_children • eg
5
2026-07-07 • via Nuitee
W
Wanas • solo_traveller • eg
2
Pros:

ادفع ايقامه مع إفطار ولا يوجد إيفطار

2026-06-29 • via Nuitee
M
Mohamed Lotfi • solo_traveller • dz
8
2026-05-19 • via Nuitee
H
Harrir • solo_traveller • dz
9
2026-05-06 • via Nuitee
G
Ghada • solo_traveller • eg
9
Pros:

Everything is good

Cons:

وجود الحمام ك جزء مأخوذ من الغرفه والسقف غير مغطى والباب غير محكم مما يجعله مزعج أثناء دخول احد والآخر نايم

2026-04-13 • via Nuitee
F
Filippo • family_with_children • it
4
Pros:

Camera grande e bagno accettabile

Cons:

Personale poco cortese, non predisposto verso il cliente, non accoglienti

2026-03-26 • via Nuitee
R
Ramzi • solo_traveller • aw
6
2026-03-24 • via Nuitee
M
Marco • solo_traveller • eg
10
2026-03-19 • via Nuitee
M
mahmoud • solo_traveller • eg
8
great value for money and good stuff
2026-03-11 • via Nuitee
G
Gad Elrab • family_with_children • eg
6
2026-03-06 • via Nuitee
F
FLORENCE • couple • fr
7
Conforme à notre attente
Pros:

L’emplacement . Le rapport qualité /prix

2026-03-02 • via Nuitee
I
Ilse • family_with_children • nl
7
Pros:

De locatie is top en de wifi werkte supergoed. Het personeel is heel behulpzaam en wil het je goed naar de zin maken.

Cons:

Voor deze prijs kan je geen luxe verwachten, maar de kamers zijn ruim, de wifi was top en het personeel dus heel vriendelijk.

2026-03-02 • via Nuitee
N
Nelson • family_with_children • fr
10
Pros:

Meilleur endroit pour dormir au Caire selon moi.

2026-02-27 • via Nuitee
B
BER ES • family_with_children • es
9
Muy buena ubicación y servicio
Pros:

El alojamiento tiene una ubicación fantástica, muy céntrico. El personal fue muy atento conmigo. La habitación amplia con terraza y disponía de nevera y el agua bien caliente. Estuve en Ramadán y me prepararon el desayuno para llevar.

2026-02-26 • via Nuitee
F
Feriel • family_with_children • fr
10
Top
Pros:

Personnels gentils qui ont accepté de garder nos affaires bien au chaud ! merci

2026-02-09 • via Nuitee
R
Reham • family_with_children • eg
9
2025-09-05 • via Nuitee
A
Amr • family_with_children • eg
9
Pros:

تعاون الفريق و جمال الموقع

2025-09-03 • via Nuitee
D
DrAhmedElFeky • solo_traveller • eg
9
إقامة هادئة و راحة و الموقع مميز قريب من كل الخدمات
2025-08-28 • via Nuitee
M
Mohammad Hassn M • solo_traveller • sa
9
2025-08-26 • via Nuitee
R
Rashid • family_with_children • eg
8
2025-08-24 • via Nuitee