New Palace Hotel

Hotels
8.4 (252 reviews)
17, Soliman El Halaby St, From Emad El Din St , Cairo , EG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Good location
Somewhat helpful staff
Cons:
Very dirty
Incompetent service
Poor room quality
No breakfast options

Categories

Cleanliness
7.44
The hotel is run-down and dirty, with dusty rooms and filthy bathrooms.
Service
10
The staff were incompetent and unfriendly, though they were somewhat helpful.
Location
10
The location is relatively good, close to tourist sites.
Room Quality
7.44
Rooms are dusty with broken furniture and insufficient maintenance.
Amenities
7.44
Limited amenities available, and breakfast was poorly provided.
Value for Money
8.44
Payment issues and high rates lead to a poor value perception.
Food and Beverage
6.44
Breakfast was a joke with no choices provided.
Overall Experience
10
Overall experience was disappointing due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:40

Property Description

Central Location and Convenience
Located in the heart of Cairo, the New Palace Hotel offers easy access to Ramses Railway Station and the Egyptian Museum, making it a perfect choice for travelers looking to explore the city's attractions.

Comfortable Accommodation
The air-conditioned rooms with balconies provide a comfortable stay, equipped with essential amenities such as satellite TV, a safety deposit box, and a minibar, ensuring a relaxing experience for guests.

Relaxing Rooftop Garden and Dining
Guests can unwind at the roof garden terrace while enjoying drinks and refreshments or savor a delicious continental breakfast at the on-site restaurant. The perfect way to start or end the day during your stay.

Experience the convenience and comfort at New Palace Hotel - book now for an unforgettable stay in Cairo!

Important information:

Please check your visa requirements before you travel.

Please note that the property only accepts only foreigners and Egyptian and Arab couples must show a valid marriage certificate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 252 reviews
Cleanliness: 7.44
Service: 10
Location: 10
Room Quality: 7.44
Amenities: 7.44
Value for Money: 8.44
Food and Beverage: 6.44
Overall Experience: 10
K
Khalid • solo_traveller • sa
10
اشكر الفندق والعامل على النظافة وحسن التعامل
Pros:

المكان نظيف والموظفين جدا ودودين واخلاهم عاليه

Cons:

لاشي

2026-09-17 • via Nuitee
Y
yassin • solo_traveller • jo
1
Cons:

لم يكن كما اخبرني الاستقبال حجز باسمي
ثم طلب بعد ذلك الغاء الحجز عن الموقع والاتفاق معهم على الحجز مباشره
الغرفه التى ارادو ان اسكنها عباره عن غرفه بسجن لا يوجد بها اي منفذ للهواء
لا اعلم هل لانني عربي

2026-09-17 • via Nuitee
M
Muhammad • solo_traveller • eg
8
استقبال رائع و ترحاب من الطاقم رغم انه اول مرة و الفطار كان كويس
Pros:

الموقع هو ما جذبني

2026-09-11 • via Nuitee
R
Reem • family_with_children • eg
3
Cons:

مستوى الغرف مختلف عن الصور تماما/ الفطار دون المستوى

2026-09-10 • via Nuitee
S
SHUAI • solo_traveller • cn
6
无
Pros:

老板友好。

Cons:

有蚊子！

2026-09-07 • via Nuitee
F
Fares • solo_traveller • de
9
2026-08-31 • via Nuitee
Q
Qasim • solo_traveller • eg
7
2026-08-21 • via Nuitee
H
Hasan • solo_traveller • bd
1
2026-08-08 • via Nuitee
M
Mohamed • extended_group • eg
9
إقامة ممتعة
2026-08-08 • via Nuitee
M
maher • solo_traveller • jo
1
Pros:

عندما وصلت الى الفندق لم اجد حجز باسمي واضضررت ان احجز بغندق ثاني وكانو سيئين بالتعامل

2026-08-05 • via Nuitee
E
Etman • solo_traveller • eg
7
2026-07-20 • via Nuitee
Z
Zein • solo_traveller • eg
3
Cons:

Room is not clean or comfortable

2026-07-12 • via Nuitee
A
ALY • family_with_children • eg
5
2026-07-07 • via Nuitee
W
Wanas • solo_traveller • eg
2
Pros:

ادفع ايقامه مع إفطار ولا يوجد إيفطار

2026-06-29 • via Nuitee
M
Mohamed Lotfi • solo_traveller • dz
8
2026-05-19 • via Nuitee
H
Harrir • solo_traveller • dz
9
2026-05-06 • via Nuitee
G
Ghada • solo_traveller • eg
9
Pros:

Everything is good

Cons:

وجود الحمام ك جزء مأخوذ من الغرفه والسقف غير مغطى والباب غير محكم مما يجعله مزعج أثناء دخول احد والآخر نايم

2026-04-13 • via Nuitee
F
Filippo • family_with_children • it
4
Pros:

Camera grande e bagno accettabile

Cons:

Personale poco cortese, non predisposto verso il cliente, non accoglienti

2026-03-26 • via Nuitee
R
Ramzi • solo_traveller • aw
6
2026-03-24 • via Nuitee
M
Marco • solo_traveller • eg
10
2026-03-19 • via Nuitee