Hotel Wualai by CMStay

Hotels
7.8 (166 reviews)
1/1 Soi 5, Wualai road, Haiya, Mueang , Chiang Mai , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and basic room
Friendly staff
Good location
Great value for money
Cons:
Rusty bathroom fixtures
Old bed linens
Delayed housekeeping

Categories

Cleanliness
6.88
The cleanliness of the bathroom fixtures was noted as rusty and somewhat old, which detracts from the overall experience.
Service
8.35
The staff received compliments for being friendly and accommodating.
Location
8.39
Positive mentions regarding the location proximity to Chiang Mai.
Room Quality
6.84
The room was described as basic and a bit outdated.
Amenities
7.87
Availability of free water and bananas was appreciated.
Value for Money
8.33
Good value for the price paid, as mentioned in multiple reviews.
Food and Beverage
7.88
Availability of snacks like bananas and rice cakes was a positive point.
Overall Experience
7.85
Guests generally enjoyed their stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:12

Property Description

Convenient Location
Hotel Wualai by CMStay, located just 1.3 km from Central Plaza Chiang Mai Airport, offers a peaceful retreat with a garden and terrace. Situated less than 1 km from Chiang Mai Gate, this 3-star hotel provides free private parking and free WiFi for guests' convenience.

Comfortable Accommodation
Each room at Hotel Wualai by CMStay features modern amenities including a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even offer a balcony for guests to enjoy the surrounding views. The 24-hour front desk ensures a seamless stay for all visitors.

Nearby Attractions
Explore the cultural wonders of Chiang Mai with ease as popular landmarks like Chedi Luang Temple, Wat Phra Singh, and Tha Pae Gate are just a stone's throw away. Book your stay at Hotel Wualai by CMStay for a memorable experience in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 166 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.39
Room Quality: 6.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 7.85
E
Emelyne couple fr
6
Pros:

Le personnel était génial

Cons:

Lit très dur et équipements vétustes + serviettes tachées et trouées

2026-02-23 via Nuitee
S
Sabatier Pierre family_with_children fr
10
Pros:

Hôtel situé dans une petite rue très calme.
Chambre pas très grande mais plutôt confortable tout de même.
Ménage quotidien à la demande.
Literie confortable. Climatisation fonctionnelle.
Le petit plus, c'est la mise a disposition gratuite de café, thé, fruits, petits encas thaïlandais à longueur de journée.
Juste à côté de l'hôtel, machine a laver et sèche linge en self service pour une machine de 9kg comptait 80 baths.

Cons:

Un petit peu loin du night bazar pour y aller à pieds (3,5 km environ).
Location de scooter sur place mais nous n'avons pas profité car il nous fallait des scooters pour continuer notre séjour sur pai

2026-02-14 via Nuitee
M
Maeva family_with_children fr
4
Assez décevant
Pros:

Peut être la proximité de l’aéroport !

Cons:

L’établissement est un peu retiré, le personnel sympa mais le carrelage était très dangereux.

2026-01-23 via Nuitee
S
Samuel solo_traveller gb
7
2026-01-20 via Nuitee
K
Karuna solo_traveller th
8
2026-01-17 via Nuitee
N
Nigel family_with_children gb
10
Good located hotel
Pros:

Ideally situated within close walking distance to the old city with plenty of amenities right on the doorstep Saturday night market at the end of the road 50 metres family owned and they are friendly and very helpful

Cons:

They is no lift at the property but owner helps with luggage we was on the top floor and aged but it wasn't a problem good excise every day

2026-01-04 via Nuitee
S
Sean couple ie
9
Amazing value for money.
Pros:

The value for money here was amazing. 5 nights for €70 at the start of December.

Also found it was a great location for Chiang Mai with the Saturday night market right at the door.

Cons:

Everything was great!

2025-12-19 via Nuitee
C
Chiara family_with_children ch
8
2025-12-18 via Nuitee
M
MIHAI family_with_children gb
10
Pros:

Everything went perfect

Cons:

The water pressure

2025-12-17 via Nuitee
S
Sophia family_with_children re
10
Hotel chaleureux et bien situé
Pros:

L’équipe extrêmement gentillel et serviable.
Business familial bien mené.
Chambres communicantes idéales pour une famille. Propres. Confort tout à fait correct. Petit plus : Free Snacks à disposition.
Proche de toute commodité.
7/11 à 5 min a pied. Petite laverie à 2 pas.
Saturation night market au pied de l’hotel.
Je recommande.

2025-12-16 via Nuitee
S
Sophia family_with_children re
9
2025-12-16 via Nuitee
T
Tommi solo_traveller fi
10
Pros:

Clean and basic room! Awesome for the money you pay!

2025-11-30 via Nuitee
J
Joan couple es
7
2025-11-21 via Nuitee
E
Elodie couple fr
8
Un bon séjour à proximité de Chiang Mai
Pros:

- l’emplacement
- le rapport qualité/prix
- la dame qui nous a accueillie qui était très sympathique
- la nourriture à disposition (bananes et galettes de riz)
- la clim

Cons:

- pas de laundry (mais une à proximité)
- les draps n’était pas très confortable
- tout les inox dans la salle de bain étaient rouillés
=> un peu vétuste mais rien d’alarmant

2025-11-16 via Nuitee
M
Momchil solo_traveller bg
9
2025-11-15 via Nuitee
G
Guenter couple de
7
Angenehmer Aufenthalt!
Pros:

Postiv: kostenloses Wasser & Bananen.
Negativ: Wir mussten zweimal darum bitten, bis endlich dii Betten gemacht und die Handtücher gewechselt wurden!

Cons:

Zimmerservice - siehe oben!

2025-11-11 via Nuitee
A
Alida solo_traveller za
8
2025-10-23 via Nuitee
G
GRITTAMETH solo_traveller th
10
2025-09-30 via Nuitee
J
Judith couple es
7
Pros:

Situación muy buena. Es un hotel con personal muy amable.

2025-09-11 via Nuitee
G
Gian Pietro couple gb
7
2025-07-28 via Nuitee