Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Excellent food
Cons:
Low water pressure in the shower

Categories

Cleanliness
9.36
The reviews do not mention cleanliness directly, but the overall sentiment reflects well-maintained grounds and a pleasant atmosphere.
Service
9.83
The staff received praise for politeness and helpfulness throughout the reviews.
Location
9.87
Location is highlighted positively, being quiet yet close to town.
Room Quality
9.32
Comments on spacious and comfortable accommodations indicate high room quality.
Amenities
9.35
Amenities like the restaurant and the garden were appreciated in the reviews.
Value for Money
9.31
The reviews indicate good value for both the food and accommodation quality.
Food and Beverage
9.86
Food quality is frequently praised, with mentions of excellent dining experiences.
Overall Experience
9.93
Overall reviews reflect a very positive experience, recommending the hotel highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:02

Property Description

Charming Oasis in San Agustín

Nestled in San Agustín, Hotel La Casa de Francois offers a serene escape with its lush garden, inviting terrace, and a cozy restaurant and bar. The property boasts convenient amenities such as a shared kitchen, tour desk, and complimentary WiFi, ensuring a comfortable stay for all guests.

Breathtaking Views and Cozy Accommodations

Wake up to stunning mountain vistas from your private balcony in select units. Each room is thoughtfully furnished with a wardrobe, and some even come with a kitchen equipped with a fridge for added convenience.

Delightful Dining and Convenient Services

Indulge in a delicious à la carte breakfast to start your day on a high note. For your convenience, the hotel offers a paid airport shuttle service to and from Pitalito Airport, located just 28 km away.

Ready to experience the charm of Hotel La Casa de Francois? Book your stay now for a memorable getaway!

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Please note the based on local tax laws, all Colombian citizens must pay an additional fee (VAT) of 19%.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

9.6
Based on 50 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.86
Overall Experience: 9.93
D
Denise • solo_traveller • ch
10
2026-02-15 • via Nuitee
J
Jakub • solo_traveller • pl
10
2026-02-13 • via Nuitee
D
Derrold • couple • us
10
This was clearly the pleasure garden of one man, Francois; he is rightly proud of it!
Pros:

The food was excellent, staff very polite and friendly. The grounds very fantastic, with beautiful flowers, trees and shrubs growing everywhere. And, as the location was on the hill overlooking San Agostin, there was a beautiful view into the distance.

2025-09-04 • via Nuitee
J
Jacob • solo_traveller • gb
10
Garden Paradise of San Agustīn
Pros:

If you like waking up to birdsong in the morning surrounded by beautiful trees and flowers, this is for you. François is very helpful with suggestions and organising jeep tours, house riding, etc. There is a great little restaurant serving very good food. People are very friendly, and I stayed here longer than planned.

Cons:

All good. Very comfortable. Lovely atmosphere.

2025-08-18 • via Nuitee
H
Heidy • family_with_children • co
10
Pros:

La comida es espectacular!

2025-08-06 • via Nuitee
M
Martin • family_with_children • fr
10
Super adresse à San Agustin.
Pros:

L'emplacement est idéal, au calme, sur les hauteurs du village dont le centre est à dix minutes à pieds. Des bungalows très bien équipés sont disséminés dans un jardin tropical, très agréable.. La chambre était très spacieuse et confortable avec un lit king size et une belle terrasse oú se relaxer. Le restaurant est bon. François le patron est très accueillant et donne plein d'informations utiles pour le séjour à San Agustin. Le personnel est aux petits soins. On se sen comme chez soit.J'ai passé un super séjour dans cet hôtel et j'y reviendrai avec plaisir si j'en ai l'occasion.

Cons:

Rien

2025-08-01 • via Nuitee
G
guerrero largo • extended_group • co
9
Pros:

El lugar es muy tranquilo y agradable. El personal muy atento. La comida estaba rica.

Cons:

La ducha, estaba muy poca el agua.

2025-07-28 • via Nuitee
C
COCOP49 • solo_traveller • fr
10
Top hébergement dans la nature.
Pros:

Les jolis bungalows, l'emplacement. Les conseils de François, le jardin, la cuisine délicieuse et bon rapport qualité prix.

Cons:

Rien. Tout est super.

2025-07-28 • via Nuitee
T
Terry • solo traveller • au
10
A very enjoyable experience.I highly recommend it
Pros:

I stayed in the beautiful dormitory building set within a lovely peaceful garden. The food from the restaurant was probably the best I’ve had during my travels in Colombia.

2025-07-09 • via Nuitee
G
Gregory • family with young children • us
10
The ideal getaway in san agustin, as close to town as you can be and still have peace and quite.
Pros:

The food is one of the absolute best options in san agustin, especially for the proce. Homade pasta and ice cream! Select premium steaks and fish. Fresh local veggies, and suuuuuuper comfortable sheets. Probably the best sheets in all of huila honestly. And the gardens/ atmosphere is perfect. I could live here for months!

Cons:

There was nothing i disliked.

2025-06-24 • via Nuitee
G
Glen • young couple • us
9
Wonderful place to stay if you are going to San Augustin
Pros:

Francois and staff are simply wonderful, and the Hotel is clean and well-maintained. So much to do!

2025-05-15 • via Nuitee
G
Gillon • young couple • nl
10
We loved the place, the room, garden, staff.
Pros:

The place is lovely, really beyond our expectations. Most of all we loved the green garden with flowers and fruit trees and very good view. The vibe is really relaxed and there's lots of chill places, couches, hammocks to enjoy the peaceful place. Also we liked the tips of the owner for some walks in the area. And last but not least we loved the cute cats and dogs.

Cons:

If one thing could be better, it would be the shower. Hard to manage and sometimes the hot water stopped while showering.
But even the, the place is so nice that we rate it a 10

2025-03-11 • via Nuitee
S
Sergio • young couple • co
10
Exceptional
2025-03-10 • via Nuitee
F
Francois • solo traveller • ca
10
The ideal hostal for people looking for a different yet very pleasant experience.
Pros:

Very fine cuisine at the in-house restaurant.
Super ecological buildings.
Well informed and helpful owner & staff.
I slept like a baby.
Able to do my mirning gymnastics amongts the fruit trees & flowers

Cons:

Leaving, for I wish I could have been able to stay longer.

2025-03-09 • via Nuitee
V
Valentina • group • co
9
Superb
2025-01-28 • via Nuitee
C
Charles • solo traveller • fr
10
A one-of-a-kind hotel in the heart of nature
Pros:

Amazing hotel in San Agustín.
The surroundings are astonishing. The view is to die for on top of the city. I have to say that all the employees were the kindest and most professional I met.
Moreover, the breakfast and dinner was absolutely delicious. My room was unique and very clean.
A must in San Agustín. Really.

2024-08-04 • via Nuitee
Y
Yimmy • young couple • co
8
Very good
2024-06-29 • via Nuitee
O
Ocampo • family with young children • us
10
San Agustin is magical, and our stay at Casa de Francois was perfect for our backpacking adventure!
2024-06-21 • via Nuitee
E
Eliana • young couple • cl
8
Very good
2024-03-03 • via Nuitee
M
Megan • solo traveller • nl
9
Superb
Pros:

A beautiful hotel in the middle of nature, with great facilities: spacious dorm with proper beds, great food, lovely surroundings. They think along with tours to do and are considering in the local people they work with (quality of how horses are treated for horseback riding for example).

Cons:

It’s a steep walk up from town (10 minutes), but really worth the beautiful, peaceful place though!

2024-02-24 • via Nuitee