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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Public Bath
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Covered parking
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Garage
Review Highlights
Categories
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Property Description
Charming Hotel in Popayan
Convenient Location: Situated just 400 meters from Parque Caldas, Hotel Alcayata Popayan offers easy access to popular attractions in the town.
Comfortable Rooms: Each room is equipped with a telephone, cable TV, and a private bathroom. Enjoy complimentary slippers and linens during your stay.
Great Amenities: The hotel features a 24-hour front desk, shared lounge with a TV, ironing service, and laundry facilities for your convenience.
Experience the best of Popayan at Hotel Alcayata Popayan. Book your stay now for a memorable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs COP 14000 per day.
Location
Guest Reviews
Buena amabilidad
Por ser
La atención y el personal fue muy amable y atento
La habitación no es la más lujosa pero por el valor está bien
Las habitaciones quedan muy pegadas y se escucha el ruido de las otras habitaciones
Don José muy amable y todo el personal, excelente ubicación, tranquilo, muy familiar el ambiente.
Todo estuvo bien, todo me gusto
The property was safe, very easily accessible to the the downtown, clean.
Staff went above and beyond to make our stay positive ie- packed a breakfast lunch for an early departure.
Access to hot water was poor.
It’s close to shopping and restaurants. Good price
Staff was very friendly and helpful. Location was excellent, you can even walk to the airport and bus terminal
My room was interior, dark and only a poor lightbulb. Plug behind a massive bed and not a good wifi.
If we could give them 10 stars we would! Family rin business and they go out of their way to make you feel comfortable. Great breakfast too. Outstanding location
Friendly, helpful staff
Good location - only 10 mins on foot from the bus station (not much more from the airport) but still on the Edge if the historic centre
It felt a bit dingy, my room was cell-like without exterior windows from which I could get a view
Staff was great... very professional and friendly ! Breakfast was tasty too.
nice people. very helpful. we got the breakfast even a bit earlier to be able to get our bus.
Beautiful
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