Cambria Hotel Boston Downtown - Seaport

Hotels
•
Cambria Hotels
8.2 (856 reviews)
6 West Broadway , Boston , us
+1 617-463-9147

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Comfortable Beds
Cons:
Limited Amenities
Unsatisfactory Breakfast Options

Categories

Cleanliness
8.2
Some reviews indicated the rooms were clean, but others noted issues with overall hotel amenities and maintenance.
Service
9.7
Several reviews praised the friendly and helpful staff, especially Sunny at the front desk.
Location
9.2
The location was often described as convenient, although some guests expressed concerns about safety.
Room Quality
7.7
Rooms were described as small with insufficient furniture, leading to a less favorable opinion.
Amenities
7.2
Multiple reviews indicated a lack of promised amenities, such as a restaurant and bar.
Value for Money
8.7
Many felt the hotel provided good value, although some found it overpriced considering the lack of amenities.
Food and Beverage
6.2
The breakfast options were described as inadequate and lacking variety.
Overall Experience
8.7
Despite some issues, many guests expressed willingness to return for the comfortable sleep and good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 04:38

Property Description

Modern Accommodation with Top Amenities

Located in Boston, just a stone's throw away from Carson Beach, Cambria Hotel Boston, Downtown-South Boston offers a luxurious stay with a fitness centre, private parking, and a stylish terrace. The hotel boasts a trendy bar, perfect for unwinding after a day of exploring the city.

Comfort and Convenience

Each room at Cambria Hotel Boston is thoughtfully designed, featuring air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Guests can enjoy the convenience of free WiFi, a 24-hour front desk, and a business centre during their stay.

Culinary Delights and Nearby Attractions

Indulge in delectable American cuisine at the on-site restaurant, with special dietary options available upon request. Explore nearby attractions like the Boston Tea Party Ship & Museum, all within easy reach from the hotel.

Book your stay at Cambria Hotel Boston now for a memorable experience in the heart of Boston.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.2
Based on 856 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 6.2
Overall Experience: 8.7
D
D5392IStaylorw • Business
8
Good hotel, bad restaurant
Pros:

The hotel itself was nice, efficient, accommodating, and clean. It is centrally located and the room had a cool vibe. I will say that the breakfast experience was among the worst I’ve ever had in my 20 years of traveling. The first day, the chef vocally argued with the manager and I didn’t get my food after an hour.

2026-08-08 • via Tripadvisor
A
Aedin • solo_traveller • ie
1
Complaint
Pros:

Close to public transport

Cons:

Not what we paid for- no roof top bar, no bar at all, no restaurant, no breakfast included, even though we had paid for it.
By far my worst experience on booking com to date. Very disappointing.

2026-08-07 • via Nuitee
2
238chiomao • Couples
10
Perfect day use, central location
Pros:

Booked for day use. Hotel was very clean and room was a nice size. Free WiFi. Check process was quick and front desk staff was helpful. Even calling up to let us know when other guests were leaving to take train going to the concert we were attending. Location was great. Short ride from the airport. In the downtown area in close proximity to other places I visited. The train stop is just across the street so east to get around.

2026-08-06 • via Tripadvisor
M
Mihir • solo_traveller • in
8
Pros:

The hotel is clean and centrally locted.

Cons:

Pricing was on a higher side considering the services offered.

2026-08-03 • via Nuitee
7
78mls • Couples • Chicago, Illinois
8
Modern but quaint
Pros:

The hotel was clean and very modern. Our only critiques are the lack of room near the headboard-the cabinet protrudes out and makes the space claustrophobic and didn’t provide much space as a night stand. Also, the breakfast Wasn’t the best. The room works better for a single traveler not a couple.

2026-08-01 • via Tripadvisor
7
721bryana • Family
10
Comfortable stay
Pros:

Location was across from the Red Line which was convenient. There were restaurants around the corner open until 10 pm. Room was comfortable, but lighting was a little dark. Staff was friendly and helpful. I would stay there again.

2026-07-31 • via Tripadvisor
H
hannesberg • Solo travel • Zichron Yaakov, Haifa District
10
Home when visiting Boston
Pros:

Third time staying here and it’s great ! Pelaton in the gym . Great security elevator for solo travelers. Good location to everything. Good value for money.

2026-07-29 • via Tripadvisor
E
E1296RIannab • Family
10
Good stay!
Pros:

Good location, good price, valet available

2026-07-29 • via Tripadvisor
C
C2212WJ_ • Family
10
Perfect room, clean
Pros:

Room was very nice and clean👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

2026-07-28 • via Tripadvisor
S
stefansL2418EO • Couples
2
Jackie at Cambria Hotel was Awful to me a client paying to stay at the Cambria. Never going back!!!
Pros:

I am extremely disappointed by my interaction with Jackie at the front desk of the Cambria Hotel.

From the moment she answered the phone, her tone was noticeably dismissive, low-energy, and impatient. I initially gave her the benefit of the doubt, assuming she may have had a long day, but the interaction quickly became unacceptable.

While I was calmly asking a simple question regarding an issue in my room, Jackie abruptly hung up on me. During the conversation, she also called me an "idiot" and made disparaging remarks about my appearance. I was shocked to be treated this way as a paying guest who was simply trying to resolve a concern.

Regardless of how busy or stressful a shift may be, there is never an appropriate reason for a hotel employee to insult a guest, make personal comments, or terminate a call in this manner.

Because of this experience, I have completely lost confidence in the level of customer service at this property. Unfortunately, my interaction with Jackie has left such a negative impression that I would not choose to stay at this hotel again, nor would I recommend it to others.

2026-07-21 • via Tripadvisor
J
jamonita • Family • New York City, New York
8
Great One Night Stay
Pros:

Stayed for just one short night as we were in town for a college graduation, so don't have a ton of things to comment on. We were greeted very nicely by the front desk staff and the valet attendant was very friendly and accommodating. The room itself was clean and spacious. The free breakfast in the morning was a bonus, as was the hotel's proximity to the T and to the seaport area. There seemed to be some cute coffee shops nearby, but did not have the time to check them out.

2026-07-18 • via Tripadvisor
A
Andrew • family_with_children • gb
8
2026-07-15 • via Nuitee
N
Nancy • extended_group • us
4
Would not stay here or recommend it to anyone. There are better available places for the $.
Pros:

The room was large. The shower was nice. There was ice available from an ice machine. It was near the elevator.

Cons:

We only had housekeeping service one of the 3 days!! The lighting other than the bathroomw was HORRIBLE! We had to use the flashlight from our phones. The refrigerater blinked off and on continually. Upstairs view area was closed for renovation so no fire works! The consierge service was a joke. The breakfast and selections were limite4d and marginal. The price for the value was obscene.

2026-07-11 • via Nuitee
M
MartinH1 • solo_traveller • gb
6
Pros:

Room was clean and spacious with a good sized bed. Staff were helpful and friendly. There is a small seating area at reception which is pleasantly cool.

Cons:

The free breakfast is poor. Weak coffee processed cheese slices and ham and powdery scrambled eggs. Again friendly staff but poor quality good.

2026-07-09 • via Nuitee
C
Craig • couple • gb
9
Excellent
Pros:

The room was clean, shower was good, views were great as we had a corner room facing Downtown and South Boston. Bed was very comfy, wish it was my own bed at home (and I dont say that lightly!)

Cons:

Breakfast was very basic, thats the only thing I can say was a negative.

2026-07-09 • via Nuitee
B
bkro1342 • Family
10
Great hotel for our short trip!
Pros:

Great little hotel! Workers were friendly, ac was great, and right by the T. Would stay again!

2026-07-01 • via Tripadvisor
M
Max • solo_traveller • us
10
2026-07-01 • via Nuitee
R
Russ • solo_traveller • us
4
A Disappointed Stay
Pros:

Our room outlets were all out except for the beside ones. We felt like we were in the dark the whole time. The lamps were too large and heavy to move two large to a plug that worked. It was the one in the bedroom and living room. We wanted to check out the rooftop, but it was locked every time we would try, no matter what time. I normally would not complain, but I was disappointed and regretted that I had canceled my Hyatt reservation to stay here.

Cons:

The breakfast staff were sweet, and the morning staff member, when I checked out, was wonderful and kind.

2026-06-27 • via Nuitee
H
Holger • extended_group • de
8
2026-06-26 • via Nuitee
A
Andy • couple • us
10
Great place for a work trip.
Pros:

Lovely staff, convenient part of Seaport

Cons:

Nothing negative to say

2026-06-24 • via Nuitee