ibis Cucuta

Hotels
ibis
8.5 (2350 reviews)
Calle 15 # 0- 28 , Cúcuta , co

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Satisfactory food
Cons:
Room size
Lack of certain amenities
High prices

Categories

Cleanliness
8.46
Most reviews highlight cleanliness positively, though a few mention minor issues.
Service
9.43
Many reviews express appreciation for the helpfulness and attention of the staff.
Location
9.47
Numerous reviews mention excellent location, close to dining and attractions.
Room Quality
7.92
Some reviews indicate discomfort with room size and amenities.
Amenities
7.45
Some guests noted the lack of basic amenities and issues with room facilities.
Value for Money
7.91
Mixed sentiments about value, with some feeling the price was high for quality.
Food and Beverage
8.96
Guests praised the breakfast and dining experiences.
Overall Experience
8.43
Generally positive with some issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:47

Property Description

Convenient Location and Amenities

Located just 500 meters from Cucuta Public Library, ibis Cucuta offers a comfortable stay with a garden, free private parking, and a restaurant. Enjoy air-conditioned rooms with free WiFi and a bar for relaxation.

Comfortable Rooms and Services

Each room at ibis Cucuta features a desk, flat-screen TV, and private bathroom with complimentary bed linen and towels. Benefit from airport transfers and a car rental service for convenience.

Delicious Buffet Breakfast and Multilingual Staff

Start your day with a hearty buffet breakfast served every morning. Our 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay for all guests.

Book your stay at ibis Cucuta now to experience convenience and comfort during your visit to Cúcuta.

Important information:

LOCAL TAX LAW Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately.
To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2350 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.43
A
Aicardo solo_traveller co
10
Excelente Hotel!
Pros:

Gran hotel, cómodo y un desayune perfecto. gracias. Personal muy atento y dispuesto a resolver cualquier situación.

2026-07-10 via Nuitee
A
Andrea couple cl
10
2026-07-10 via Nuitee
A
Ana Maria solo_traveller co
10
Pros:

Es un Excelente Hotel! El desayuno es muy rico!

2026-07-09 via Nuitee
A
Alejandro couple co
4
Asombrada
Pros:

Lo unico bueno, la ubicación y el parqueadero

Cons:

Terrible la cama, no tiene colchón! Lo que tiene no alcanza a ser nisiquuera colchoneta, es terrible la cama, y el tamaño de la habitación tambien terrible, se siente uno como dentro de una caja.

2026-07-09 via Nuitee
B
Bautista solo_traveller co
10
Pros:

La ubicación del hotel, la limpieza y la tranquilidad del lugar es 100/100.

2026-07-08 via Nuitee
J
Julio solo_traveller co
10
2026-07-08 via Nuitee
R
roa valladares couple ve
10
2026-07-07 via Nuitee
D
delgado solo_traveller ve
10
Pros:

Si

2026-07-07 via Nuitee
S
sanmiguel solo_traveller co
8
2026-07-07 via Nuitee
M
Maria extended_group ve
10
2026-07-06 via Nuitee
S
S solo_traveller co
10
2026-07-06 via Nuitee
A
Astrid Carolina solo_traveller co
8
Bien
Pros:

El desayuno estuvo bien, tipo buffet. El personal amable. La habitación cómoda y bonita.

Cons:

La conexión de wifi.

2026-07-06 via Nuitee
R
Rincon Barazarte couple ve
8
Muy agradable
Pros:

No pude desayunar, salía tempranito para el aeropuerto

2026-07-05 via Nuitee
A
Andersson Lenin family_with_children us
10
2026-07-05 via Nuitee
G
Giovanni solo_traveller co
10
2026-07-04 via Nuitee
L
Laura solo_traveller co
10
Excelente para viajes de trabajo
Pros:

Es un excelente hotel para viajes de trabajo. Limpio, cómodo y muy buen servicio.

2026-07-04 via Nuitee
M
Mantilla couple co
10
2026-07-03 via Nuitee
C
camilo solo_traveller co
9
Pros:

Muy aseado

Cons:

Tuve que cambiar de habitación por qué los sellos de las ventanas termoacusticas estaban dañados y había ruido en la habitación

2026-07-03 via Nuitee
J
Jose couple co
5
2026-07-03 via Nuitee
B
Brianyelis solo_traveller ve
10
2026-07-02 via Nuitee