The Westin Copley Place, Boston

Hotels
•
Westin
8.5 (1319 reviews)
10 Huntington Avenue , Boston , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Outstanding staff
Great views
Cons:
Overcharges and fees
Wet bed incident

Categories

Cleanliness
7.58
Wet bed in one instance; however, general cleanliness is maintained.
Service
9.05
Staff were warm, pleasant, and extremely helpful throughout the stay.
Location
9.09
Central location with easy access to transport and attractions.
Room Quality
8.54
Gorgeous rooms with excellent views, though one instance of a wet bed was noted.
Amenities
8.57
Club experience with excellent offers and accommodating staff.
Value for Money
8.03
Some complaints regarding fees and overcharges, impacting perceived value.
Food and Beverage
8.58
Breakfast options were varied and to a good standard, contributing positively.
Overall Experience
8.55
Despite some issues, the overall satisfaction with service and location was high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:55

Property Description

Luxury Amenities and First-Class Accommodations
The Westin Copley Place, Boston, nestled in the vibrant Back Bay area, offers a truly luxurious experience with top-notch amenities and impeccable accommodations.

Prime Location and Nearby Attractions
Conveniently linked to Copley Place Mall and a stone's throw away from Newbury Street, guests can easily explore the best of Boston, including Fenway Park, Boston Common, and the Theatre District.

Specialized Services and Gourmet Dining
Experience unrivaled pampering with pet-friendly amenities, rejuvenating spa services, and exquisite dining options at our esteemed restaurants.

Book now for a lavish stay at The Westin Copley Place, Boston, and indulge in the perfect blend of sophistication and comfort.

Important information:

Please note guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Breakfast package- 2 guests included in rateGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Video

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 141
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 5
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 1319 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
E
Evgenii • couple • ru
10
Pros:

Best hotel with great location 🫶

2026-10-16 • via Nuitee
H
Heather • solo_traveller • us
10
It was amazing location and very clean.
Pros:

Location and staff

2026-10-15 • via Nuitee
E
Evgenii • couple • ru
10
Pros:

Perfect stay in Boston

2026-10-15 • via Nuitee
M
mete • couple • tr
10
2026-10-15 • via Nuitee
M
mete • solo_traveller • tr
10
2026-10-15 • via Nuitee
J
Joel • couple • us
9
Good location for Genealogy research
Pros:

Very good location near the library and American ancestors. Great view from the 35th floor. Close to star market

Cons:

There was no free breakfast.

2026-10-14 • via Nuitee
A
Ailyn • family_with_children • us
9
Pros:

Ubicacion y el servicio de pacakge de Amazoncon el concierge y el personal que lo entrega muy bueno

Cons:

me parecio un poco oscuro, no me gusto el closet, y la cafetera

2026-10-13 • via Nuitee
J
Jiayi • extended_group • us
10
2026-10-12 • via Nuitee
S
Steven • solo_traveller • pt
10
Pros:

Localização excelente.
Starbucks ao lado da recepção.
Dimensão do quarto. Vista muito boa.

Cons:

Colchão muito mole.
Alarme de incêndio as 5am.
Preço do pequeno almoço nao inclusive.

2026-10-09 • via Nuitee
S
Sinead • family_with_children • ie
10
Great location and beautiful city
Pros:

Beds were extremely comfortable but very high up. Cleaned the room every day. A lot of lifts so very quick. Marriott scheme giving free daily spend in the bar, restaurant or shop and 2 free tickets to the Holy Trinity Church and Boston View were a lovely surprise when you are a member. Conveniently located to T for Underground, Boston Common, Hop on Hop Off tour or Duck Tour. Local food shop The Star Market was great for snacks and drinks if needed for day excursions.

Cons:

They take payment without taxes at check in and then take balance on check out. We paid for 3 people in our room but only receive 2 tickets for visits instead of the amount of people in the room

2026-10-08 • via Nuitee
R
Raymond • couple • ca
10
Great Hotel & Great Location for a Back Bay visit.
Pros:

Nice large room that was upgraded to face the Charles River with no questions asked. Parking the car was on site and very convenient. Excellent use of technology.

Cons:

No dislikes

2026-10-08 • via Nuitee
O
Ophir • solo_traveller • il
9
2026-10-07 • via Nuitee
J
Jinyi • extended_group • kr
10
Pros:

위치기 좋고 방도 넓고 편안했음

2026-10-07 • via Nuitee
L
Laura • family_with_children • it
1
2026-09-18 • via Nuitee
G
Garth • family_with_children • us
8
2026-09-18 • via Nuitee
R
roy • solo_traveller • il
10
2026-09-15 • via Nuitee
M
Melissa • couple • us
10
Pros:

Love the elevator system, location, and room size.

Cons:

There really isn't anything that we don't like.

2026-09-14 • via Nuitee
J
Jason • couple • us
5
Pros:

For the price I paid I should have not had to pay to park my car ! That was insane! 70.00 a night they charge!!! Plus they have fees that you shouldn’t had just paid in the beginning not when u arrive!

Cons:

Parking should be included for guests! Especially for the price a night you charge! Greed on the high side for u !

2026-09-14 • via Nuitee
W
Warren • family_with_children • mt
8
2026-09-11 • via Nuitee
A
Alt • solo_traveller • us
10
Pros:

The view, the room, breakfast.

Cons:

No drawers in the room.

2026-09-07 • via Nuitee