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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Grocery deliveries
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Allergy-free room
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Heated pool
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Amenities and Spacious Rooms
The Westin Edmonton, located in downtown Edmonton, offers contemporary amenities and generously sized rooms. The hotel is conveniently close to key attractions such as the Art Gallery of Alberta and the Valley Zoo, ensuring a memorable stay in the city.
Luxurious Accommodations
Guests can expect non-smoking rooms featuring plush Westin Heavenly beds, flat-screen TVs, and in-room Starbucks coffee. The spacious work desks provide a comfortable area for business travelers or those looking to unwind.
Indulgent Leisure Facilities
Enjoy leisure time at the indoor swimming pool or maintain your workout routine at the fitness centre. Additionally, the option for in-room dining throughout the week guarantees a convenient and satisfying dining experience during your stay.
Book your stay at The Westin Edmonton now for a delightful blend of comfort and convenience.
Please note that guests must present a valid credit card at check-in to cover incidentals. The name on the reservation must match the name on the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Pets
Pets are allowed. No extra charges.
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Parking
Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Location, restaurant, staff were very friendly and accommodating, clean.
Very expensive for a simple room. Outdated. Tv didn’t play a single channel and couldn’t make any platform work. Very dark not enough lights in the room.
I recently had the pleasure of staying at The Westin Edmonton, and I can confidently say it was an outstanding experience from start to finish. The hotel itself is clean, comfortable, and perfectly located, but what truly made my stay exceptional was the staff.
A special thank you to Shahil, who went above and beyond to ensure everything was perfect. His professionalism, friendliness, and attention to detail were truly impressive. It’s rare to come across someone so dedicated to providing excellent service, and it made a big difference in my overall experience.
The entire team at the hotel was warm, welcoming, and always ready to help with a smile. It’s clear that guest satisfaction is a top priority here. I would highly recommend this hotel to anyone visiting Edmonton and will definitely be returning in the future.
Thank you again for such a fantastic stay!
Great property central to downtown and Roger’s place
Really good location
Valet parking was a little busy
The parking was brutal
Good hotel in downtown Edmonton, Our room was spacious and quiet. The bed was comfortable to sleep in although I found it too high (and I'm tall) for sitting on comfortably.
1. In Room Lights - Why oh why do hotels use such low wattage light bulbs? Fortunately I had a small travel lamp with me which I had to use for reading.
2, PARKING - There is an underground parkade but it doesn't have enough stalls. If you took your vehicle out during your stay and then found there weren't any stalls available when you returned and had to park elsewhere overnight, check your bill.
Close to all the amenities we needed for the stay
Room temp was non-adjustable… set to 17° and stayed consistent at 22.5°. No shampoo in the shower, wife found out she is allergic to the shampoo. Overall pricing was a little high, $322 with parking and fees…$250 would have been more appropriate.
The staff were amazing. Friendly and helpful.
tv did not work, lamp did not work, power outlet did not work, there was garbage under our bed, the tv was on the side of the bed and was very difficult to watch tv once we had to switch rooms for one where the tv worked.
La ubicación del hotel es muy buena y el desayuno es variado.
El personal no ayuda en nada. Tuvimos problemas con la reserva y no querían reconocer los términos contratos vía booking incluso luego de que mostraramos los detalles de la reserva.
Location was good, and i really liked the snack option upon check in. Valet option was nice however not best experience here.
Breakfast buffet was not worth the cost. It was cold, not much to choose from for the price point and did not taste the best. No information provided about the pool or gym upon check in or information about the facility was provided in the room. This includes no wifi info being provided either. Valet over priced for the quality of service. The valet services hand pushed mirrors on new truck when they were not to be manually pushed in, no one available when we arrived to collect the vehicle. Sat and waited while vehicle was sitting out front for some time before someone showed up to hand us the keys. Room very loud/noisy entire evening.
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