The Westin Edmonton

Hotels
•
Westin
8.3 (536 reviews)
10135 100 Street , Edmonton , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Ideal location
Cons:
Cleanliness issues
Poor value for money

Categories

Cleanliness
7.13
Multiple mentions of unclean rooms and outdated linens indicate a below-average cleanliness standard.
Service
9.6
Numerous praises for staff professionalism and pleasantness reflect an exemplary service experience.
Location
9.14
Consistently highlighted as an ideal and convenient area to stay.
Room Quality
7.59
Reviews indicate that while some rooms were nice, others were outdated and not worth the cost.
Amenities
8.62
Positive mentions of pool and gym, but some issues with service and maintenance.
Value for Money
7.08
Several reviews express that the experience did not match the high cost.
Food and Beverage
8.13
Mixed feedback about breakfast quality but some positive mentions about other food options.
Overall Experience
9.1
Despite some flaws, guests overall enjoyed their stay and appreciated the better aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:18

Property Description

Modern Amenities and Spacious Rooms

The Westin Edmonton, located in downtown Edmonton, offers contemporary amenities and generously sized rooms. The hotel is conveniently close to key attractions such as the Art Gallery of Alberta and the Valley Zoo, ensuring a memorable stay in the city.

Luxurious Accommodations

Guests can expect non-smoking rooms featuring plush Westin Heavenly beds, flat-screen TVs, and in-room Starbucks coffee. The spacious work desks provide a comfortable area for business travelers or those looking to unwind.

Indulgent Leisure Facilities

Enjoy leisure time at the indoor swimming pool or maintain your workout routine at the fitness centre. Additionally, the option for in-room dining throughout the week guarantees a convenient and satisfying dining experience during your stay.

Book your stay at The Westin Edmonton now for a delightful blend of comfort and convenience.

Important information:

Please note that guests must present a valid credit card at check-in to cover incidentals. The name on the reservation must match the name on the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 536 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 9.1
A
Ashley Fawcett • solo_traveller • ca
10
2026-06-22 • via Nuitee
A
Anh Tuan • couple • us
10
2026-06-22 • via Nuitee
S
simjenk • Business • Ottawa, Ontario
6
A tad dated
Pros:

The rooms are a bit dated for a Westin although I don't have any specific complaints. Check in was really easy and they let me check in early, which was appreciated. Centrally located, which is good for business. The lobby bar was kindof limited but functional I think just with a spruce up the hotel could be a 4 star.

2026-06-15 • via Tripadvisor
M
Marissa • extended_group • ca
4
In room 1314 there was dry stain looked like puked on the wall by the bed and into the carpet. The bed was extremely har
Pros:

The location was perfect for where we were going.

Cons:

The parking. Was not easy to find and then ended up behind the hotel which cost us 76$ to park.

2026-06-15 • via Nuitee
K
KaraL1 • Business • Edmonton, Alberta
6
In need of a renovation
Pros:

I stay here at least once a year but this hotel is really starting to show its age.

Checkin was easy but by 630 all the underground parking was taken. The front desk staff was very friendly and helpful.

The room is definitely aged. The rugs appeared dirty, the furniture was scuffed, and I’m not sure how well they cleaned but when I lifted the toilet seat there were spots underneath of… something. Luckily I had my own Lysol cleaning wipes. The ice maker on my floor was also not working so I had to go to a different floor.

My room was also incredibly hot when I checked in. 24 degrees and got up to 25. The AC unit wasn’t working. I asked them to get maintenance to fix it when I went for supper, checked it was fixed when I came back and my room was still 25. Turns out he was sent to the wrong room. When they finally came and fixed it the maintenance guy was so fast and very polite. He was an angel.

When I was getting ready to check out there was a knock at my door. They were already trying to get in before check out time. It was quite awkward.

2026-05-29 • via Tripadvisor
K
Keith • couple • ca
7
2026-05-27 • via Nuitee
A
Andreas • couple • de
9
Pros:

Sehr freundliches Personal, Zimmer sehr groß, unsere Unterkunft war im Nebengebäude, welches ruhiger erscheint.

Cons:

Durchgangstür zwischen den Zimmern kann zu mehr Lärm führen.
Für Familien sollte die Umgebung bedacht werden, vor allem mit der hohen Obdachlosigkeit im näheren Umfeld in Edmonton.
Frühstück okay, aber die Organisation klappt nicht wirklich gut.

2026-05-25 • via Nuitee
P
Peter • solo_traveller • ca
10
2026-05-19 • via Nuitee
S
Shaheer • solo_traveller • ca
9
Pros:

Very comfortable and one of the better breakfast buffets I have had.

Cons:

There is no free parking for guests and very expensive to park.

2026-05-14 • via Nuitee
C
Chun • couple • ca
8
Great hotel with old facilities but in reasonable conditions.
Pros:

Great location, City Hall, Museums, convention centres, River trails, everything within walking distance. Staff are friendly. Facilities are old but in reasonable condition. Swim pool and sauna are great, too.

Cons:

The air conditioners under the windows were too loud, waking us up at midnight.

2026-05-11 • via Nuitee
A
Allan • couple • ca
8
Overall is a very nice location and staff are very pleasant
Pros:

Centralized location to amenities downtown core

2026-05-10 • via Nuitee
B
Bower • solo_traveller • ca
8
2026-05-09 • via Nuitee
J
Jane • solo_traveller • ca
7
Fine for a night.
Pros:

Good location Parking on site but $38 per night makes the price of the hotel a bit much

Cons:

Kind of dated and old. Even the “updated rooms”

The breakfast provided at the conference was literally inedible. Aside from the yogurt and granola.

2026-04-26 • via Nuitee
G
Glenn • couple • ca
7
Pros:

Eating area excellent. Location excellent. I was expecting a little more modern rooms.

Cons:

Rooms could use a bit of modernization.

2026-04-21 • via Nuitee
R
Roxanne • solo_traveller • ca
6
Pros:

Location, restaurant, staff were very friendly and accommodating, clean.

Cons:

Very expensive for a simple room. Outdated. Tv didn’t play a single channel and couldn’t make any platform work. Very dark not enough lights in the room.

2026-04-15 • via Nuitee
Y
Y5936JJalisona • Business
10
The agent Shahil was great
Pros:

I recently had the pleasure of staying at The Westin Edmonton, and I can confidently say it was an outstanding experience from start to finish. The hotel itself is clean, comfortable, and perfectly located, but what truly made my stay exceptional was the staff.

A special thank you to Shahil, who went above and beyond to ensure everything was perfect. His professionalism, friendliness, and attention to detail were truly impressive. It’s rare to come across someone so dedicated to providing excellent service, and it made a big difference in my overall experience.

The entire team at the hotel was warm, welcoming, and always ready to help with a smile. It’s clear that guest satisfaction is a top priority here. I would highly recommend this hotel to anyone visiting Edmonton and will definitely be returning in the future.

Thank you again for such a fantastic stay!

2026-04-12 • via Tripadvisor
L
Lee • couple • au
10
Pros:

Great property central to downtown and Roger’s place

2026-04-12 • via Nuitee
S
SPENCER • extended_group • ca
8
Short and sweet night in the city
Pros:

Really good location

Cons:

Valet parking was a little busy

2026-04-06 • via Nuitee
S
Steven • solo_traveller • ca
8
2026-04-06 • via Nuitee
T
Trevor • family_with_children • ca
8
Cons:

The parking was brutal

2026-04-06 • via Nuitee