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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Hiking
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Valet parking
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Parking garage
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Minimarket on site
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Toilet with grab rails
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Wine/champagne
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Pet bowls
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Fitness/spa locker rooms
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Amenities and Spacious Rooms
The Westin Edmonton, located in downtown Edmonton, offers contemporary amenities and generously sized rooms. The hotel is conveniently close to key attractions such as the Art Gallery of Alberta and the Valley Zoo, ensuring a memorable stay in the city.
Luxurious Accommodations
Guests can expect non-smoking rooms featuring plush Westin Heavenly beds, flat-screen TVs, and in-room Starbucks coffee. The spacious work desks provide a comfortable area for business travelers or those looking to unwind.
Indulgent Leisure Facilities
Enjoy leisure time at the indoor swimming pool or maintain your workout routine at the fitness centre. Additionally, the option for in-room dining throughout the week guarantees a convenient and satisfying dining experience during your stay.
Book your stay at The Westin Edmonton now for a delightful blend of comfort and convenience.
Please note that guests must present a valid credit card at check-in to cover incidentals. The name on the reservation must match the name on the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed. No extra charges.
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Parking
Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
24/7 pool was awesome
Couple stains on the bed skirt
Location is decent.
Room, service, check in time. Room service.
I loved our room and location. I especially loved the lighted makeup mirror (just like mine at home). The breakfast was good but a little eclectic for my taste, and a bit expensive.
The location near the river and the ice district was great. Service was all around fantastic. The hotel amenities like the pool and the fitness centre were great. The room was a bit dated but very clean and spacious. Don’t forget to walk by the Fairmount hotel to take the free funicular to the river. Once they touch up the rooms and especially the bathrooms, it will be a great hotel.
The rooms are a bit dated for a Westin although I don't have any specific complaints. Check in was really easy and they let me check in early, which was appreciated. Centrally located, which is good for business. The lobby bar was kindof limited but functional I think just with a spruce up the hotel could be a 4 star.
The location was perfect for where we were going.
The parking. Was not easy to find and then ended up behind the hotel which cost us 76$ to park.
I stay here at least once a year but this hotel is really starting to show its age.
Checkin was easy but by 630 all the underground parking was taken. The front desk staff was very friendly and helpful.
The room is definitely aged. The rugs appeared dirty, the furniture was scuffed, and I’m not sure how well they cleaned but when I lifted the toilet seat there were spots underneath of… something. Luckily I had my own Lysol cleaning wipes. The ice maker on my floor was also not working so I had to go to a different floor.
My room was also incredibly hot when I checked in. 24 degrees and got up to 25. The AC unit wasn’t working. I asked them to get maintenance to fix it when I went for supper, checked it was fixed when I came back and my room was still 25. Turns out he was sent to the wrong room. When they finally came and fixed it the maintenance guy was so fast and very polite. He was an angel.
When I was getting ready to check out there was a knock at my door. They were already trying to get in before check out time. It was quite awkward.
Sehr freundliches Personal, Zimmer sehr groß, unsere Unterkunft war im Nebengebäude, welches ruhiger erscheint.
Durchgangstür zwischen den Zimmern kann zu mehr Lärm führen.
Für Familien sollte die Umgebung bedacht werden, vor allem mit der hohen Obdachlosigkeit im näheren Umfeld in Edmonton.
Frühstück okay, aber die Organisation klappt nicht wirklich gut.
Very comfortable and one of the better breakfast buffets I have had.
There is no free parking for guests and very expensive to park.
Great location, City Hall, Museums, convention centres, River trails, everything within walking distance. Staff are friendly. Facilities are old but in reasonable condition. Swim pool and sauna are great, too.
The air conditioners under the windows were too loud, waking us up at midnight.
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