The Westin Edmonton

Hotels
•
Westin
8.3 (528 reviews)
10135 100 Street , Edmonton , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Ideal location
Cons:
Cleanliness issues
Poor value for money

Categories

Cleanliness
7.13
Multiple mentions of unclean rooms and outdated linens indicate a below-average cleanliness standard.
Service
9.6
Numerous praises for staff professionalism and pleasantness reflect an exemplary service experience.
Location
9.14
Consistently highlighted as an ideal and convenient area to stay.
Room Quality
7.59
Reviews indicate that while some rooms were nice, others were outdated and not worth the cost.
Amenities
8.62
Positive mentions of pool and gym, but some issues with service and maintenance.
Value for Money
7.08
Several reviews express that the experience did not match the high cost.
Food and Beverage
8.13
Mixed feedback about breakfast quality but some positive mentions about other food options.
Overall Experience
9.1
Despite some flaws, guests overall enjoyed their stay and appreciated the better aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:18

Property Description

Modern Amenities and Spacious Rooms

The Westin Edmonton, located in downtown Edmonton, offers contemporary amenities and generously sized rooms. The hotel is conveniently close to key attractions such as the Art Gallery of Alberta and the Valley Zoo, ensuring a memorable stay in the city.

Luxurious Accommodations

Guests can expect non-smoking rooms featuring plush Westin Heavenly beds, flat-screen TVs, and in-room Starbucks coffee. The spacious work desks provide a comfortable area for business travelers or those looking to unwind.

Indulgent Leisure Facilities

Enjoy leisure time at the indoor swimming pool or maintain your workout routine at the fitness centre. Additionally, the option for in-room dining throughout the week guarantees a convenient and satisfying dining experience during your stay.

Book your stay at The Westin Edmonton now for a delightful blend of comfort and convenience.

Important information:

Please note that guests must present a valid credit card at check-in to cover incidentals. The name on the reservation must match the name on the credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 528 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.62
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 9.1
S
Shaheer • solo_traveller • ca
9
Pros:

Very comfortable and one of the better breakfast buffets I have had.

Cons:

There is no free parking for guests and very expensive to park.

2026-05-14 • via Nuitee
C
Chun • couple • ca
8
Great hotel with old facilities but in reasonable conditions.
Pros:

Great location, City Hall, Museums, convention centres, River trails, everything within walking distance. Staff are friendly. Facilities are old but in reasonable condition. Swim pool and sauna are great, too.

Cons:

The air conditioners under the windows were too loud, waking us up at midnight.

2026-05-11 • via Nuitee
A
Allan • couple • ca
8
Overall is a very nice location and staff are very pleasant
Pros:

Centralized location to amenities downtown core

2026-05-10 • via Nuitee
B
Bower • solo_traveller • ca
8
2026-05-09 • via Nuitee
J
Jane • solo_traveller • ca
7
Fine for a night.
Pros:

Good location Parking on site but $38 per night makes the price of the hotel a bit much

Cons:

Kind of dated and old. Even the “updated rooms”

The breakfast provided at the conference was literally inedible. Aside from the yogurt and granola.

2026-04-26 • via Nuitee
G
Glenn • couple • ca
7
Pros:

Eating area excellent. Location excellent. I was expecting a little more modern rooms.

Cons:

Rooms could use a bit of modernization.

2026-04-21 • via Nuitee
R
Roxanne • solo_traveller • ca
6
Pros:

Location, restaurant, staff were very friendly and accommodating, clean.

Cons:

Very expensive for a simple room. Outdated. Tv didn’t play a single channel and couldn’t make any platform work. Very dark not enough lights in the room.

2026-04-15 • via Nuitee
Y
Y5936JJalisona • Business
10
The agent Shahil was great
Pros:

I recently had the pleasure of staying at The Westin Edmonton, and I can confidently say it was an outstanding experience from start to finish. The hotel itself is clean, comfortable, and perfectly located, but what truly made my stay exceptional was the staff.

A special thank you to Shahil, who went above and beyond to ensure everything was perfect. His professionalism, friendliness, and attention to detail were truly impressive. It’s rare to come across someone so dedicated to providing excellent service, and it made a big difference in my overall experience.

The entire team at the hotel was warm, welcoming, and always ready to help with a smile. It’s clear that guest satisfaction is a top priority here. I would highly recommend this hotel to anyone visiting Edmonton and will definitely be returning in the future.

Thank you again for such a fantastic stay!

2026-04-12 • via Tripadvisor
L
Lee • couple • au
10
Pros:

Great property central to downtown and Roger’s place

2026-04-12 • via Nuitee
S
SPENCER • extended_group • ca
8
Short and sweet night in the city
Pros:

Really good location

Cons:

Valet parking was a little busy

2026-04-06 • via Nuitee
S
Steven • solo_traveller • ca
8
2026-04-06 • via Nuitee
T
Trevor • family_with_children • ca
8
Cons:

The parking was brutal

2026-04-06 • via Nuitee
S
Schlack • couple • ca
10
2026-04-06 • via Nuitee
S
Sharon • couple • ca
10
2026-04-04 • via Nuitee
K
Kyra • family_with_children • ca
9
2026-03-26 • via Nuitee
R
R&DS • couple • ca
8
Comfortable, Clean, Quiet
Pros:

Good hotel in downtown Edmonton, Our room was spacious and quiet. The bed was comfortable to sleep in although I found it too high (and I'm tall) for sitting on comfortably.

Cons:

1. In Room Lights - Why oh why do hotels use such low wattage light bulbs? Fortunately I had a small travel lamp with me which I had to use for reading.
2, PARKING - There is an underground parkade but it doesn't have enough stalls. If you took your vehicle out during your stay and then found there weren't any stalls available when you returned and had to park elsewhere overnight, check your bill.

2026-03-23 • via Nuitee
S
Schnurr • family_with_children • ca
6
2026-03-21 • via Nuitee
C
Cindy • couple • ca
7
Comfy if warm, great location, just a little over priced.
Pros:

Close to all the amenities we needed for the stay

Cons:

Room temp was non-adjustable… set to 17° and stayed consistent at 22.5°. No shampoo in the shower, wife found out she is allergic to the shampoo. Overall pricing was a little high, $322 with parking and fees…$250 would have been more appropriate.

2026-03-17 • via Nuitee
D
Darya • solo_traveller • ca
7
2026-03-14 • via Nuitee
S
Salicon • family_with_children • ca
10
Pros:

The staff were amazing. Friendly and helpful.

2026-02-22 • via Nuitee