The Westin Galleria Dallas

Hotels
•
Westin
9 (334 reviews)
13340 Dallas Parkway , Dallas , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Good amenities
Cons:
Cleanliness issues
Room size concerns
Limited food options

Categories

Cleanliness
7.89
Several mentions of a dirty room and towels, indicating issues with cleanliness.
Service
9.86
Numerous reviews highlight excellent customer service and professionalism.
Location
9.4
Multiple reviews praise the hotel's convenient location near shopping and dining.
Room Quality
8.35
Some positive feedback on room quality, but concerns about size and cleanliness were noted.
Amenities
9.38
Guests appreciate the mall connection and available amenities.
Value for Money
8.84
Mixed feelings on value for price, particularly in relation to cleanliness.
Food and Beverage
8.89
Generally positive feedback on food with some mentions of limited options.
Overall Experience
9.36
Consistently high ratings from guests indicating a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Convenient Amenities
Experience a seamless stay with complimentary Wi-Fi and a fully-equipped business centre at The Westin Galleria Dallas.

Fine Dining Options
Indulge in exquisite dining at The Second Floor Bistro-Bar and The Oceanaire Seafood Room right within the hotel premises.

Fitness and Recreation
Keep up with your fitness routine at the hotel's modern fitness centre and unwind by the heated outdoor pool. Families can enjoy quality time together at the Westin Kids Club.

Book your stay at The Westin Galleria Dallas, where luxury meets convenience and comfort awaits.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Guest Reviews

9
Based on 334 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
M
Marc • solo_traveller • ch
7
2026-04-06 • via Nuitee
K
Kalynn • family_with_children • us
7
Very nice, but disappointed many previous accomadation of the VPI lounge are not offered
Pros:

Not many options but good

Cons:

Not many options

2026-03-28 • via Nuitee
C
Covington • solo_traveller • us
10
Will stay again
Pros:

Mall being attached

Cons:

Rooms so close can hear everyone noise and conversation

2026-03-25 • via Nuitee
P
Patton • family_with_children • us
10
Pros:

Service and food and very friendly staff clean professionally

Cons:

N/a

2026-03-20 • via Nuitee
B
Betty • couple • us
7
Nice
Pros:

The hotel was very clean and well maintained. The bed was amazing and extremely comfortable, which made it easy to relax after a long day. The shower was spacious, and the room felt nice and comfortable overall. The valet service was excellent, and the staff were very helpful. The location was perfect for everything we had planned during our trip.

Cons:

The only negative during our stay was the noise from children running upstairs for several hours and constant crying that we could hear through the ceiling. It was our once-a-year overnight trip away, so it made it a little difficult to fully relax. I understand this isn’t necessarily something the hotel can control, but it was the only downside to an otherwise great stay.

2026-03-16 • via Nuitee
A
Ashalontay • couple • us
10
2026-03-15 • via Nuitee
J
Joan • family_with_children • us
9
Very restful stay. Fun time with family.
2026-03-10 • via Nuitee
R
Robert • couple • us
7
2026-02-09 • via Nuitee
K
kristi • couple • us
10
2026-01-31 • via Nuitee
K
kristi • couple • us
10
2026-01-31 • via Nuitee
A
Alvarez • couple • mx
4
Ya no es lo mismo
Pros:

Javier,el de Recepción da muy buen servicio

Cons:

La habitación muy chica,ya no es como antes.

2026-01-19 • via Nuitee
M
MARIA INES • family_with_children • ar
10
2026-01-19 • via Nuitee
J
José Júnior • extended_group • br
8
Boa, porém esperava mais
Pros:

Atendimento na recepção foi excelente

Cons:

Reter um valor a mais no meu cartão e devolver depois de 3 dias

2026-01-10 • via Nuitee
V
Vivian • solo_traveller • us
10
2026-01-07 • via Nuitee
T
Tracy • family_with_children • us
6
Needed extra blanket
Pros:

Roommie

Cons:

Extra cover..Needed a blanket..

2026-01-04 • via Nuitee
W
William • solo_traveller • gb
8
2025-12-30 • via Nuitee
A
Ami • couple • us
8
2025-12-29 • via Nuitee
J
Judy • couple • us
10
2025-12-28 • via Nuitee
S
Susana • family_with_children • us
10
2025-12-17 • via Nuitee
S
Sandy • family_with_children • us
5
Vicinity
Pros:

Location

Cons:

Not very clean

2025-12-07 • via Nuitee