The Westin Galleria Dallas

Hotels
•
Westin
9 (365 reviews)
13340 Dallas Parkway , Inwood , us
+1 972-934-9494

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great customer service
Convenient location
Good amenities
Cons:
Cleanliness issues
Room size concerns
Limited food options

Categories

Cleanliness
7.89
Several mentions of a dirty room and towels, indicating issues with cleanliness.
Service
9.86
Numerous reviews highlight excellent customer service and professionalism.
Location
9.4
Multiple reviews praise the hotel's convenient location near shopping and dining.
Room Quality
8.35
Some positive feedback on room quality, but concerns about size and cleanliness were noted.
Amenities
9.38
Guests appreciate the mall connection and available amenities.
Value for Money
8.84
Mixed feelings on value for price, particularly in relation to cleanliness.
Food and Beverage
8.89
Generally positive feedback on food with some mentions of limited options.
Overall Experience
9.36
Consistently high ratings from guests indicating a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:12

Property Description

Convenient Amenities
Experience a seamless stay with complimentary Wi-Fi and a fully-equipped business centre at The Westin Galleria Dallas.

Fine Dining Options
Indulge in exquisite dining at The Second Floor Bistro-Bar and The Oceanaire Seafood Room right within the hotel premises.

Fitness and Recreation
Keep up with your fitness routine at the hotel's modern fitness centre and unwind by the heated outdoor pool. Families can enjoy quality time together at the Westin Kids Club.

Book your stay at The Westin Galleria Dallas, where luxury meets convenience and comfort awaits.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

9
Based on 365 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
R
Renee • solo_traveller • us
10
2026-08-10 • via Nuitee
R
Raquel Simonne • solo_traveller • mx
10
2026-08-09 • via Nuitee
J
Joe • couple • us
8
Our stay was enjoyable overall we would stay again love the close proximity to shopping restaurants.
Pros:

We liked the view that we had even though it might’ve been a little bit noisy. The bed was very comfortable.

2026-08-08 • via Nuitee
F
Francisco • extended_group • us
10
2026-08-08 • via Nuitee
F
Fetari • couple • us
4
After escalating management addressed concerns but this was once the stay was over and I continued to complain
Cons:

The customer service, on duty manager

2026-08-04 • via Nuitee
P
Peter • family_with_children • ng
9
Good job
Pros:

Nice Location and great service

2026-08-02 • via Nuitee
E
edit • family_with_children • il
2
Pros:

Loved the hotel but I left a very important jewellery in the safe of the hotel and I know for sure I forgot it there and they don’t give it to me back , they don’t check who took it

Cons:

Loved the hotel but I left a very important jewellery in the safe of the hotel and I know for sure I forgot it there and they don’t give it to me back , they don’t check who took it

2026-07-23 • via Nuitee
S
Salima • family_with_children • us
1
Worst rooms but front desks the night crew was good the day crew was bad because didn't accept do or
Pros:

The rooms were awful

Cons:

Everything

2026-07-13 • via Nuitee
H
Huy • family_with_children • us
7
2026-07-10 • via Nuitee
M
Maria • couple • us
10
It was our anniversary and we chose to stay here and visit the Galleria. It was nice and comfortable.
Pros:

We chose it because it was at the Galleria. Very nice facilities, staff, clean.

Cons:

N/a

2026-07-06 • via Nuitee
R
Ricardo • solo_traveller • us
10
2026-07-01 • via Nuitee
T
Tamekia • couple • us
10
2026-06-30 • via Nuitee
T
Tai-Reece • solo_traveller • us
10
Expectional
Pros:

Location is great, love that it’s attached to the mall, pool is amazing, overall great experience. Would highly recommend especially for tourists or those who live out of state.

2026-06-29 • via Nuitee
M
Momose • couple • jp
10
Pros:

Clean, convenient

2026-06-22 • via Nuitee
T
Tracy • family_with_children • us
9
Enjoyable
Pros:

Clean and good location. Everything you need was right there. Ice rink was a plus

2026-06-14 • via Nuitee
T
Toby • solo_traveller • ae
5
Meh
Pros:

Not much frankly

Cons:

Everything. It was poor.

2026-06-12 • via Nuitee
G
Goldman • solo_traveller • us
10
2026-06-07 • via Nuitee
M
Michelle • family_with_children • us
8
2026-05-02 • via Nuitee
A
Ashley • family_with_children • us
10
2026-04-27 • via Nuitee
• family_with_children • us
8
2026-04-19 • via Nuitee