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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Billiards
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Paid WiFi
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Wine/champagne
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Pet bowls
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxury Boutique Hotel in Downtown Chicago
State-of-the-Art Fitness Facilities: The Allegro Royal Sonesta Hotel Chicago Loop boasts a fully-equipped fitness center with modern equipment for guests to stay active during their stay.
Gourmet Dining Options: Indulge in authentic Italian cuisine at 312 Chicago, complemented by a selection of fine wines. For a more casual setting, Bar Allegro offers a stylish ambiance to enjoy a cocktail or glass of wine.
Convenient Location: Situated in the heart of downtown Chicago, guests are just steps away from the renowned Magnificent Mile and the vibrant Theatre District, making it the perfect base for exploring the city.
Experience luxury and convenience at Allegro Royal Sonesta Hotel Chicago Loop.
Please note: The property's cancellation policy includes any applicable taxes.
When traveling with pets, please note that an extra charge of $75 fee per stay. A maximum of 2 pet(s) per room is allowed.
Please note: The property's cancellation policy includes any applicable taxes. The hotel considers 10 or more rooms a group and different policies apply.
Room rates are subject to a daily Destination Fee of $32.00, which includes:
- Coffee and tea in the lobby each morning
- Curtain Call lobby turndown cart including sleep masks, Royal chocolates, bath salts, and floral spray
- Premium Wi-Fi
- Two bottles of water
- Access to the fitness center including a Peloton bike
- Seasonal water refresh station in the lobby
- $10 credit for use towards Legato Lounge or the Snack Bar
Overnight fee for hotel guests includes unlimited in-and-out privileges. Parking is also available for theater patrons.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: No
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: Yes
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 68
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 0
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
The hotel concierge was very rude. Wouldn’t stay here again.
There is a rich. yet unpretentious, opulence to the decor throughout the hotel. Dark woods, leather, shaded lighting--it's art deco blended with a classic exclusive country club feel. But the essential richness is in the way the staff treats you. From the thoroughness in the way Monica Greene handled my company's reservations (she said "I got you Mr.Williams"), to the warm facilitating way Da'Jah took my info and assigned me a room, to the way Deonte distilled information, straightened out the check-in date for a colleague--and gave me a free drink ticket! It was all wonderful, sincere and helped to make a memorable and rich stay. When I return to Chicago I'm sure I'll want to stay here again. Thank you all.
Location
The restaurant was closed and nobody (including the staff and sign) was aware of that, which was quite frustrating.
Comfortable bed.
Clean.
The high price is not justified the quality of service.
Based on the reviews, I expected a much better hotel experience. Unfortunately, the stay was disappointing. Dirty forks from previous guests were left between furniture for days without being picked up. The property feels neglected, with chipped paint throughout. The shower had very poor water pressure, and the bathroom was very small. The sink design was awkward and made it uncomfortable even to wash your hands. The blankets looked old and worn, and the beds also felt outdated and were not very comfortable. Overall, the hotel did not live up to the expectations set by its reviews.
This place is absolutely amazing. From check-in to checkout the staff was friendly, extremely courteous and professional. I would highly recommend this place for a stay in downtown Chicago anytime. The lobby is beautiful, the hotel was very clean and housekeeping was excellent. I’ll be traveling back to Chicago in Sept. and I’m already looking to book my next stay here. Mary C.
Property very well located and with plenty of space to park on the sorounding areas
Room was great, clean, comfortable and the room we had was quiet. The staff was exceptional. Hotel common areas were really nice and again staff was great. Location was perfect and a lot of things are within a easy walking distance.
Sin duda la ubicación. Es perfecta para visitar chicago 4 o 5 días como nosotros. Tienen servicio de café a primera hora y té a media tarde, es un buen detalle.
Tuvimos un problema con la limpieza de la habitación. No nos hicieron la habitación y es un espacio sin posibilidad de ventilación ni nada y las formas no fueron las correctas por parte del personal. Creo que un hotel de esta categoría y por el precio que pagas no puedes tratar así a un cliente.
Location
Staff were rude, rooms felt dated and were not cleaned properly
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