Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly and attentive staff
Good breakfast options
Cons:
Missing amenities
Noise issues from outside
Late cleaning service

Categories

Cleanliness
8
Housekeeping cleans the room every day, but some reviewers noted issues like late cleaning during longer stays and amenities missing.
Service
9
Staff is described as kind, friendly, and very attentive, providing swift service.
Location
9
Location is praised for its convenience near transportation and quiet neighborhood.
Room Quality
8.5
Rooms are spacious and comfortable, but some noise issues were mentioned.
Amenities
8
Provides free bottled water and snacks, but some amenities like toothbrushes were missing.
Value for Money
8.5
Generally considered good value but some concerns about unexpected deposits.
Food and Beverage
8.5
Breakfast selection is varied and well-received, including local dishes.
Overall Experience
8.5
Positive experiences overall, with several reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Luxurious 5-Star Stay in the Heart of Taipei

Exquisite Dining Options
Indulge in a variety of culinary delights with 9 dining options, including Kitchen 12's hearty buffet breakfasts and the authentic Chinese cuisine at The Guest House.

Relaxation and Wellness
Unwind at the day spa, take a refreshing dip in the outdoor pool, or pamper yourself with premium toiletries in the large bathrooms featuring bathtubs and bathrobes.

Convenient Location and Modern Comfort
Experience a seamless blend of Chinese and modern designs in the spacious rooms equipped with a 37-inch cable flat-screen TV and free Wi-Fi. Located near public transportation, explore Taipei's attractions with ease.

Book your luxurious stay at the Sheraton Grand Taipei Hotel for a truly unforgettable experience.

Important information:

Breakfast is not included in the extra bed rate.

Children aged 18 years and below can only use the lounge under adult supervision.

Children aged 11 years and below are not allowed to use the lounge.

Maintenance work of the hotel power outage annually will be carried out from 11/02/2026 00:00AM to 11/02/2026 05:00AM.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 1, 2027 until Sun, Feb 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for TWD 1,900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs TWD 2400 per day.

Location

Guest Reviews

8.5
Based on 1061 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
C
COLO_USA • Business • Colorado
6
Becoming very dated.
Pros:

Wonderful staff. Rooms are comfortable but dated. Our room had a constant mold smell. Hallways and elevators are cooled. Executive Lounge food isn’t good. This was disappointing. Would stay again, if I had to be in this area, but it’s not quite up to Marriott standards.

2026-06-26 • via Tripadvisor
孔 • solo_traveller • tw
10
2026-06-26 • via Nuitee
K
Kuan-Ting • couple • gb
10
Pros:

桑拿

Cons:

無

2026-06-25 • via Nuitee
S
Susan • couple • nz
9
Wonderful
Pros:

Quiet room wonderful food helpful staff

2026-06-24 • via Nuitee
K
Kuruparan • couple • au
8
2026-06-22 • via Nuitee
H
Hamzah • solo_traveller • sa
8
2026-06-20 • via Nuitee
H
HITOSHI • couple • jp
7
Pros:

朝食がおいしかった。

Cons:

窓ガラスが防音になっていないから少し煩かった。

2026-06-19 • via Nuitee
S
Se-Yao • couple • us
10
Comfortable and delightful.
Pros:

Convenient location, close to metro station and a lot good places to eat.

Cons:

None

2026-06-11 • via Nuitee
M
Marcus • couple • de
10
Sehr zentrale Lage, Super Service
Pros:

Zentrale Lage, unmittelbar am 101 Tower und der Shopping Mall. Sehr guter Service, phantastisches Frühstück. Sehr hilfsbereiter Service bei der Vermittlung eines Mietwagens. Hat alles reibungslos geklappt.

2026-06-10 • via Nuitee
Y
YuzuruT • family_with_children • jp
7
Pros:

地下鉄の駅が近く便利。

Cons:

壁が薄く、隣の部屋の声やテレビの音が聞こえてきて、寝れなかった。

2026-06-09 • via Nuitee
S
Sunil • couple • in
10
2026-06-08 • via Nuitee
E
Eugen • solo_traveller • de
10
Exzellentes Hotel mitten in Taipei
Pros:

Top Lage, umfangreiches Angebot, freundliches Personal

2026-06-07 • via Nuitee
K
Kit Yuk, Angel • extended_group • hk
8
Cons:

洗手間門有縫隙

2026-05-30 • via Nuitee
M
Mariko • couple • jp
8
2026-05-29 • via Nuitee
M
Mariko • couple • jp
9
2026-05-29 • via Nuitee
N
Navigator562689 • Couples • Washington DC, District of Columbia
6
The age is showing
Pros:

The lobby was hot, humid, and smelled like mildew. You can see around the lobby the aur purifiers trying to help a problem that needs a much larger fix. The AC in my room was awful. We had to sleep on top of the covers with the thermostat "set" at 17°c (62°f). The building looks like it keeps doing surface improvements but it's not helping.
The lounge was nice. But I wouldn't stay here again.

2026-05-28 • via Tripadvisor
M
Mie Hiramoto • family_with_children • sg
4
Pros:

The location was good.

Cons:

My stay was disappointing mainly because of the sauna facility on the top floor. It was often crowded with non-hotel guests, especially local elderly women who seemed to dominate the space. Rather than being relaxing, the atmosphere was stressful. Some of them lectured me (and other hotel guests) on how to use the sauna, kept the door open, and spoke loudly throughout. On one occasion, I even saw a local regular user bring her handphone into the sauna. What was especially frustrating was that hotel staff were present but did nothing to address the noise or the inappropriate behavior. I had expected the sauna to be a calm and restful hotel amenity, but unfortunately it was the opposite. In addition, my room faced a construction site, so it was difficult to find any peace during the day.

2026-05-26 • via Nuitee
B
bcheong • Business • Shanghai
8
Old but gold?
Pros:

One of the grand old dames of taipei, it’s very old, 45 years to be exact

Had a bad check in experience last time so went to the executive lounge upstairs. It was better, but not significant. Asked for extra amenenties which never arranged. And cancelled a car which he didn’t

The room showed its age like the rest of the hotel, but acceptable. Strictly no toothbrush provided so bring your own

Breakfast restaurant huge but still felt crowded. Food average

Good central location next the Main station, 10 min from 101 and Da’an in different directions

2026-05-25 • via Tripadvisor
R
Richard bradley • solo_traveller • au
9
2026-05-24 • via Nuitee
H
HSIN-CHAO • family_with_children • tw
10
2026-05-23 • via Nuitee