Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly and attentive staff
Good breakfast options
Cons:
Missing amenities
Noise issues from outside
Late cleaning service

Categories

Cleanliness
8
Housekeeping cleans the room every day, but some reviewers noted issues like late cleaning during longer stays and amenities missing.
Service
9
Staff is described as kind, friendly, and very attentive, providing swift service.
Location
9
Location is praised for its convenience near transportation and quiet neighborhood.
Room Quality
8.5
Rooms are spacious and comfortable, but some noise issues were mentioned.
Amenities
8
Provides free bottled water and snacks, but some amenities like toothbrushes were missing.
Value for Money
8.5
Generally considered good value but some concerns about unexpected deposits.
Food and Beverage
8.5
Breakfast selection is varied and well-received, including local dishes.
Overall Experience
8.5
Positive experiences overall, with several reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:53

Property Description

Luxurious 5-Star Stay in the Heart of Taipei

Exquisite Dining Options
Indulge in a variety of culinary delights with 9 dining options, including Kitchen 12's hearty buffet breakfasts and the authentic Chinese cuisine at The Guest House.

Relaxation and Wellness
Unwind at the day spa, take a refreshing dip in the outdoor pool, or pamper yourself with premium toiletries in the large bathrooms featuring bathtubs and bathrobes.

Convenient Location and Modern Comfort
Experience a seamless blend of Chinese and modern designs in the spacious rooms equipped with a 37-inch cable flat-screen TV and free Wi-Fi. Located near public transportation, explore Taipei's attractions with ease.

Book your luxurious stay at the Sheraton Grand Taipei Hotel for a truly unforgettable experience.

Important information:

Breakfast is not included in the extra bed rate.

Children aged 18 years and below can only use the lounge under adult supervision.

Children aged 11 years and below are not allowed to use the lounge.

Maintenance work of the hotel power outage annually will be carried out from 11/02/2026 00:00AM to 11/02/2026 05:00AM.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 1, 2027 until Sun, Feb 28, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for TWD 1,900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs TWD 2400 per day.

Location

Guest Reviews

8.5
Based on 1027 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
L
Ling Wei • couple • hk
9
Very centrally located hotel with clean and cosy room
Pros:

Location was great as it was near to main train station. Room size was comfortable and right for a couple. Breakfast selection was great with variety

Cons:

The room was not ready when we arrived and we waited at the lobby. We had to go back to the main desk ourselves to check if the room was ready. I think the staffs are busy but I wish they keep track and inform us when the room was ready

2026-05-09 • via Nuitee
F
FVL • solo_traveller • gb
7
Pros:

Breakfast was poor

Cons:

Breakfast on the 17th floor was poor with very little variety

2026-05-05 • via Nuitee
S
sergio • couple • cl
6
Cons:

No me había tocada personal tan poco amable y ayudador

2026-05-02 • via Nuitee
T
Thanh • solo_traveller • au
9
2026-05-02 • via Nuitee
M
MIDORI • couple • jp
8
2026-05-02 • via Nuitee
忠祐 • family_with_children • tw
10
2026-05-01 • via Nuitee
H
HAI • couple • hk
10
2026-04-30 • via Nuitee
N
Nicole • couple • sg
10
Excellent
Pros:

Very good breakfast spread. Excellent service by the staff.

2026-04-30 • via Nuitee
Y
Yu-Rou Lai • family_with_children • tw
8
2026-04-30 • via Nuitee
旻樵 • solo_traveller • tw
10
2026-04-26 • via Nuitee
S
Susan • family_with_children • hk
9
Good
Pros:

staff were very helpful when asking for restaurants recommendations and directions

Cons:

Lighting in the room was too dark

2026-04-24 • via Nuitee
H
Hilmi • couple • my
10
2026-04-19 • via Nuitee
Z
Zhe wei • family_with_children • tw
10
Pros:

地理位置交通方便
客服人員友善

Cons:

無

2026-04-19 • via Nuitee
G
Gary • couple • nl
9
2026-04-17 • via Nuitee
B
BO-CHUN • solo_traveller • tw
10
2026-04-16 • via Nuitee
S
Stephanie • couple • de
9
Tolles Stadthotel für den Taipehbesuch
Pros:

Zentrale Lage, sehr gut geschultes Personal, große Auswahl Frühstücksbuffet, guter Concierge. Das Angebot in der Executive Lounge war übersichtlich aber abends nett zum Entspannen. Essenszeiten werden sehr strikt eingehalten.

2026-04-16 • via Nuitee
J
Janire • solo_traveller • es
7
2026-04-15 • via Nuitee
G
GS Pillay • solo_traveller • za
8
2026-04-14 • via Nuitee
L
Lay • solo_traveller • sg
8
Cons:

枕头太软.

2026-04-13 • via Nuitee
Y
yumiko • family_with_children • jp
9
good
Pros:

清潔で駅近かが便利でよかった

2026-04-11 • via Nuitee