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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Concierge service
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Outdoor pool - seasonal
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ATM/cash machine on site
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Kids' club
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Wine/champagne
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Airport drop off
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Airport pick up
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 5-Star Stay in the Heart of Taipei
Exquisite Dining Options
Indulge in a variety of culinary delights with 9 dining options, including Kitchen 12's hearty buffet breakfasts and the authentic Chinese cuisine at The Guest House.
Relaxation and Wellness
Unwind at the day spa, take a refreshing dip in the outdoor pool, or pamper yourself with premium toiletries in the large bathrooms featuring bathtubs and bathrobes.
Convenient Location and Modern Comfort
Experience a seamless blend of Chinese and modern designs in the spacious rooms equipped with a 37-inch cable flat-screen TV and free Wi-Fi. Located near public transportation, explore Taipei's attractions with ease.
Book your luxurious stay at the Sheraton Grand Taipei Hotel for a truly unforgettable experience.
Breakfast is not included in the extra bed rate.
Children aged 18 years and below can only use the lounge under adult supervision.
Children aged 11 years and below are not allowed to access the lounge.
Please note that maintenance work of the forecourt will be carried out from July 7 2026, to October 30 2026.
Please note that maintenance work of the Ladies’ Sauna will be carried out from 07/09/26 to 11/09/26.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 1, 2027 until Sun, Feb 28, 2027
A deposit may be required at the property.
Location
Guest Reviews
空間很大，位置方便
大廳酒吧人手不足，不太建議去。早餐普通😅。
J’ai passé un très bon séjour.
La chambre Deluxe était spacieuse, confortable et bien équipée. Mais ce que j’ai surtout aimé, c’est le petit déjeuner : il était vraiment très bon, avec beaucoup de choix (petit big up pour le choix en sucré et la brioche perdue qui était excellente).
The staff are really nice and professional also the location is fantastic the breakfast was wow
The construction outside
I was thrilled to receive an upgrade to a high-floor corner room during my stay. As a Platinum member, I know upgrades are not always available, so this was a wonderful surprise. The room was exceptionally spacious, quiet, and comfortable, and it truly enhanced my overall experience. Thank you for making my stay so memorable.
住一晚$12,000的升等客房，其中一人忘記帶牙刷；我們凌晨一點發現，撥打打電話求救，接電話的人立刻說5分鐘之內送到703號房。
我們滿心歡喜等待，3分鐘之後接到電話；櫃檯說他們可以陪我們去超商買，或是我們付費讓他們去超商買。
堂堂一家萬豪集團酒店不至於連一隻備用牙刷都沒有吧。
此外，1樓西餐吧台的沙拉，鮭魚不新鮮；吃完狂拉肚子。
We had a memorable stay at
Sheraton Grand Taipei over Independence Day weekend, credit in no small part to our evening arrival being rewarded with a nice corner suite upgrade. The hotel sits on a prime location, being on the blue MRT line, just one stop away from Taipei Main Station. The Club Lounge offers a nice setting for an impressive selection of food at cocktails. The staff here worked tirelessly to keep the hordes happy. Breakfast was a grand affair, with an impressive selection and quality of food. The rather odd-shaped gym features a smith machine, the mark of a ‘proper’ gym. The pool is smallish and crowded when we visited. While everything was well maintained, we did find one area for improvement: the air con vents in our room covered in dust; there was also dust under the bathroom vanity. To sum up our stay experience, we appreciate the upgrade, and look forward to another great stay here.
Like everything - location, facilities and staff
Typical traditional 5 star hotel.
Clean rooms. Big beds. Outstanding breakfast buffet with many options.
Expected the pool to be bigger, and it closed every day from 12-1 and 5-6 which was unheard of. I love that they try to keep the pool clean but closing it every day for 2 hours makes zero sense.
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