The Commercial Bar & Hotel

Hotels
8.2 (955 reviews)
St Peters Church Yard, Northgate Street , Chester , gb

Facilities

Non-smoking rooms
Non-smoking throughout
Evening entertainment
Adult only
Cashless payment available
Pub crawls
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Comfortable beds
Spacious rooms
Cons:
Noise from nearby venues
Cleanliness issues
Lack of amenities

Categories

Cleanliness
6.95
Several mentions of dirty rooms and unclean bathrooms indicate cleanliness issues.
Service
9.45
No specific complaints about service; standard quality for this hotel tier.
Location
9.45
Consistently positive feedback about the excellent location.
Room Quality
7.45
Mixed reviews on room quality; some issues reported with furnishings and noise.
Amenities
7.95
Limited amenities mentioned; some shortcomings but generally okay.
Value for Money
8.45
General consensus that it was decent value, but the quality varied.
Food and Beverage
7.45
Breakfast advertised but not provided, causing disappointment.
Overall Experience
8.45
Reviews overall suggest a decent experience, but noise issues were significant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:12

Property Description

Central Location in Chester
Located in the heart of Chester, just 500 meters from the renowned Chester Racecourse, The Commercial Bar & Hotel offers a convenient and vibrant setting for your stay.

Modern Amenities and Comfortable Rooms
Experience comfort in our guest rooms equipped with all the modern amenities you need, including a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature a cozy seating area for relaxation.

Relaxing Sun Terrace and Nightclub
Unwind and soak up the sun on our inviting sun terrace, or dance the night away at our in-house nightclub. The perfect way to make the most of your stay.

Ready to experience the best of Chester? Book your stay at The Commercial Bar & Hotel now for a memorable and enjoyable visit.

Important information:

A disco is available at the property: From Friday to Saturday till 3am and Sunday till 2am.

We have Karaoke on Sundays and Wednesdays till 2am, and a huge courtyard party till 2am Fridays and Saturdays. Therefore there is noise on the late evenings!Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 955 reviews
Cleanliness: 6.95
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
V
Vladimiras couple gb
10
2026-04-03 via Nuitee
H
Hobson couple gb
7
Pros:

The staff were so lovely, the hotel was very central and the bed was absolutely massive and so comfy ☺️

2026-04-01 via Nuitee
S
Samantha solo_traveller gb
8
2026-03-31 via Nuitee
L
Lee couple gb
9
2026-03-29 via Nuitee
B
Bonnie couple gb
5
Pros:

Convenient location really central

Cons:

Threadbare curtains, lights in sitting room didn’t work and had dead insects in. Very rundown hallway

2026-03-28 via Nuitee
A
Aldo couple gb
7
2026-03-28 via Nuitee
D
diane couple gb
8
2026-03-26 via Nuitee
D
Deborah couple gb
2
Sleepless
Pros:

The location

Cons:

Not very clean, loud music constantly even the receptionist had trouble hearing our conversation. We had requested a twin room and had had this confirmed but on arrival were showed we were taken to a double room and were assured that this would be changed on our return later, this did not happen, very disappointing

2026-03-23 via Nuitee
D
Double solo_traveller gb
1
In need of care and attention
Pros:

Location, heated bathroom floor...The two staff members that we met were pleasant and as helpful as they could be the owner/ manager was extremely rude.

Cons:

There was no bar or breakfast facility though it was advertised as having both., also no reception. There was mould in the shower. The paint was actually peeling off the wall over the bath, there were no plugs in the sinks just gaping holes and the tap fittings were loose and half the lights weren't working.
The mattress was so thin it made the bed really hard. There were big cracks in the wall and ceiling. The wallpaper was all rubbed off the wall above the bed. No central light and if there were ceiling lights half of them weren't working there was no full length mirror and the small 3mirror stand on a little desk type table kept folding in on itself on one side making it extremely difficult to use
There was no full length hanging space, just half length with drawers under. There was a fridge and a little table to sit and drink coffee but only one chair ???? In a double room
To speak to anyone you have to go downstairs and speak to a bell push..
When we went downstairs to tell them we couldn't stay another night,we were talking to the housekeeper who answered the bell. Suddenly this male voice interrupted us and said "leave the hotel now" and that we were upsetting the staff! Tha lady we were talking to was very nice, just shook her head and smiled. We did say we'd like a refund for the second night and he said " I will send your refund" I said we'd rather wait for him and he said " you can but you'll have a 2hour wait, I'm in north Wales!" We handed the keys, one for the hotel door and one for our room, back to the housekeeper and left.
We stayed the second night in a Travelodge all perfect and £6 cheaper!!

2026-03-22 via Nuitee
M
Michael couple gb
10
Great location, rooms and value for money
Pros:

Great location for all the local pubs and clubs. Very clean and great facilities.

Cons:

Nothing

2026-03-21 via Nuitee
J
James solo_traveller gb
10
I have stayed there before. The manager is an amazing guy he helped me so much. I had a brutal 6 hour drive to the hotel
Pros:

Excellent

Cons:

Nothing

2026-03-21 via Nuitee
G
Gordon couple gb
1
Terribly. Never go there
Pros:

Location in the centre of town. That’s all

Cons:

Took 15 minutes to let us in as the place was locked up. Hotel dirty, parts of the stair banister missing, walls all scratched, the window was broken in the room that they took us to. Plus no heating as the heater was broken. Staff were rude and we were almost calling the policy. Checked out immediately

2026-03-20 via Nuitee
M
Martin couple gb
7
2026-03-15 via Nuitee
W
Wheatley couple gb
1
One word HORRIFIC
Pros:

Nothing at all not aware of the loud music thought we had our very own dj and disco in our room! Could not take anymore and ended up leaving the hotel was horrendous.

Cons:

It was very dated and very loud does not say anything on website about this!

2026-03-15 via Nuitee
M
Martin couple gb
8
Good location friendly staff.
Pros:

Location to all bars and sights of Chester

Cons:

No hot water when wanted a shower at 5pm, plus in the morning water was red hot and could not cool shower down.

S as do be aware music goes on until 2am, which your out late isn’t an issue but don’t expect an early night.

2026-03-15 via Nuitee
S
Samuel couple gb
8
I’d stay again
Pros:

The Staff where welcoming and very good at explaining

Cons:

It was an comfortable experience

2026-03-14 via Nuitee
W
Williams couple gb
4
Very loud music and bass wouldn’t stay unless you are partying
Pros:

Big bathroom

Cons:

You can’t sleep the room was right above the bar the bass of the music was so loud we could feel it through the bed we actually had to get up and leave because it was so loud. I asked if we could be moved rooms and no one got back to me. The hotel is only good to stay at is if you are partying till 2am

2026-03-12 via Nuitee
I
Ian solo_traveller gb
4
2026-03-09 via Nuitee
S
Sharon couple gb
7
2026-03-08 via Nuitee
J
John couple gb
7
Staff where courteous but not well dressed - location was excellent - communal carpet was poor and smelt
Pros:

Location to city centre

Cons:

The communal red carpet was in very poor condition and smelt poor

2026-03-03 via Nuitee