Hampton Inn Chicago Downtown/Magnificent Mile

Hotels
•
Hampton Inn
8.2 (1063 reviews)
160 East Huron Street , Chicago , US
+1 312-706-0888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Exceptional Service
Great Location
Cons:
Cleanliness Issues
Long Waits for Elevators

Categories

Cleanliness
7.41
There were several small hairs on the sheets, which was a concern.
Service
8.88
Lynette and Daymion provided exceptional service, making guests feel welcome and cared for.
Location
8.92
Great location within easy walking distance to attractions.
Room Quality
7.87
Room was spacious, but had some cleanliness concerns.
Amenities
7.9
Good breakfast variety but lacking room service.
Value for Money
7.86
Great value for money given the location and room quality.
Food and Beverage
8.41
Breakfast options were good, but service during peak hours could be improved.
Overall Experience
8.38
Generally a positive experience with standout service and a great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Luxurious Accommodations
Indulge in our spacious guestrooms equipped with modern amenities such as flat-screen TVs, refrigerators, and comfortable workspaces. Relax and unwind in style during your stay at Hampton Inn & Suites Chicago Magnificent Mile.

Convenient Services
Our hotel offers a 24-hour front desk and laundry services to cater to all your needs. Let us take care of the details so you can focus on enjoying your trip to Chicago hassle-free.

Prime Location
Located steps from the iconic Magnificent Mile and just a stone's throw away from Navy Pier, our hotel provides easy access to Chicago's top attractions. Explore the city with ease and make the most of your visit by staying with us.

Book your stay now at Hampton Inn & Suites Chicago Magnificent Mile for an unforgettable experience in the heart of the Windy City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 54
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Revolving
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1063 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
S
Silvina Marcela • couple • es
2
Si no fuera por esa Sra que estaba en el front desk hubiera sido un desastre
Pros:

Ubicación

Cons:

A nuestra llegada nos dieron una habitación sucia , muy sucia y con olor a podrido . Tuvimos q solicitar el cambio .
La persona que nos atendió ( un hombre) dijo que no tenía más disponibilidad, esperamos y hablamos con una Señora excelente que comprobó tal desastre y nos cambió la habitación. No entiendo como en el mismo momento y uno al lado del otro, un asistente nos dice que el hotel está completo y luego una señora con profesionalidad lo comprueba y soluciona en 10 minutos. Es una mala imagen para un Hilton tener ese tipo de empleados que pueden arruinar unas vacaciones

2026-10-23 • via Nuitee
B
Brad • couple • ca
8
Clean and comfortable stay
Pros:

Staff were very friendly

Cons:

Property was outdated

2026-10-21 • via Nuitee
A
Anna • solo_traveller • gb
4
Disappointing
Pros:

Good location

Cons:

Very tired interiors and not clean

2026-10-18 • via Nuitee
M
Malory • extended_group • co
8
Excellent location!
Pros:

The hotel is in an excellent location

Cons:

I had to ask twice for a third towel when the hotel knew we were three people in the room.

2026-10-17 • via Nuitee
M
MANUELLA • family_with_children • br
1
Estadia horrível !!!! Não voltar nunca mais.
Pros:

Nada

Cons:

Funcionários pessimos e grossos
Acomodação horrível

2026-10-15 • via Nuitee
M
Margaret • couple • us
4
Ok
Pros:

Location was very nice.

Cons:

We had to wait in line for 45 minutes just to check in. The air conditioning unit in our room was so loud it made sleeping difficult. I believe we were in room 3329.

2026-10-10 • via Nuitee
S
Shelly • couple • us
10
It was OK
Pros:

Location

Cons:

Breakfast was awful.... Not many choices

2026-09-15 • via Nuitee
E
Eian • couple • us
10
2026-09-08 • via Nuitee
K
KENJI • couple • jp
1
2026-09-02 • via Nuitee
G
Gordon • family_with_children • us
8
Very good
Pros:

Our son and daughter in law were having a baby to the hospital and this is an excellent choice for that as the hotel is very close, you can easily walk to the hospital. Room is reasonably priced and comfortable. has a Mexican restaurant option also if your tired and do not want to go out. Good stay.

Cons:

could use a microwave in the room we had. not a big deal for us. parking is a major concern, but that is an entire area concern. not just Hampton's.

2026-09-01 • via Nuitee
L
Liam • solo_traveller • ie
4
2026-08-21 • via Nuitee
V
Virginia • solo_traveller • us
7
2026-08-21 • via Nuitee
D
Dawn • extended_group • us
6
below average
Pros:

it was quiet in the rooms, breakfast hours were good, and breakfast was fine

Cons:

the lobby was very hot, the music was loud, pool which is on the website was closed, the elevators would take 2 to 3 tries to get on, they were all very full so average time on to get elevator was 15-20 minutes this wouldn't have been an issue but the people were cranky and hot

2026-08-18 • via Nuitee
C
Christine • family_with_children • us
8
Otherwise our stay was pleasant.
Pros:

Breakfast lines were too long. Initial check in line was slow. Elevators were also slow and crowded on arrival.

Cons:

Free parking without in out privilege. Your property should have a discount for the medical facilities.

2026-08-17 • via Nuitee
J
James • couple • us
10
2026-08-13 • via Nuitee
P
pamgoes • Couples • Ormond Beach, Florida
4
Totally NOT a 4**** hotel!
Pros:

Hampton Inn Downtown/Magnificent Mile
There is absolutely NO WAY this is a 4**** hotel!!! No Way!
We have stayed at numerous Hampton Inns and other Hilton products. We have always received a nice welcome as HH members, bottles of fresh water either from the desk or in the room. Front desk clerks have always been congenial and professional.

Issues:
Check in offers only 2 and sometimes just 1 employee to check in. From 4-6 PM on at least two nights we were there over 12 people were in line to check in. On Monday night, there were over 20 people waiting at 5:00. This is a management problem where there should be more employees available.
During our check in, the clerk seemed harried and unfamiliar with her job. She stared at the screen for the longest time when we gave her our names…like she was searching and not finding anything. Finally, when she found what she was looking for, she got us check in, gave us verbal details for breakfast (included) told us what elevators to use, and we were sent on our way.

The “promised every time and included” water was not available for Hilton Honors guests at any time during our 3 night stay. The “pantry” was nearly empty most of the time.
3) We were given a king bedded room where the A/C did not cool the room. Only the fan worked. Because the hotel was “fully booked” we had no other options until the next day.

4) The room itself appeared in serious need of a deep clean. The mattress was too soft, the lighting incredibly poor. The shower had a cloth curtain (ick!). The hairdryer was difficult to start…as if it was on its last use.

5) On our second day we went to the front desk to move rooms or move out after a horrible night’s sleep in a warm room. We left our bags with them for the day returning at 3 PM to move to another room where the A/C did work (thankfully).

6) However, the drain in the shower/tub did not work well so showering included standing in 2 or 3 inches of water then waiting 30 minutes or so for the tub to drain so the next person could use the shower.

7) There was no housekeeping service while we were there. No one said it would be like that or that we had to request it but we did not get housekeeping after our move to the 2nd room.

I would not recommend this hotel to anyone, at any time. Our price for 3 nights was over $1000 and we were miserable on one of those nights.

2026-08-10 • via Tripadvisor
P
Paul • solo_traveller • us
9
Pros:

It was a great location, with several attractions, shops, and other sights within walking distance.

Cons:

The elevators were small and cramped. The hotel also advertised a pool on the site we booked through. The pool had been closed for a while, and no longer available.

2026-08-09 • via Nuitee
D
debbienH2097MM • Family
10
Great service
Pros:

She was fabulous..perfect. Lynette

2026-08-06 • via Tripadvisor
I
I8343AVpeggyc • Friends getaway • Chicago Southland, Illinois
10
A great stay!
Pros:

Wonderful hotel and Lynette at the front desk is amazing! Thank you.

2026-08-06 • via Tripadvisor
2
269keliw • Business
10
Perfect
Pros:

Lynette was amazing woman that made us feel so welcomed and we would definitely come back in the future

2026-08-06 • via Tripadvisor