Holiday Inn Express & Suites Orlando- Lake Buena Vista by IHG

Hotels
Holiday Inn Express
9 (2531 reviews)
11409 Marbella Palms Court , Orlando , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Parking charges
Some cleanliness issues

Categories

Cleanliness
8.39
Room cleanliness was generally good, but some reviewers noted issues with dirty linens.
Service
9.36
Staff was consistently described as kind and attentive.
Location
9.4
The hotel is well-located, close to parks and restaurants.
Room Quality
8.85
Rooms were comfortable and quiet, but some noted the need for maintenance.
Amenities
8.38
Breakfast was frequently praised, but parking fees were negatively commented on.
Value for Money
8.84
Value considered good overall, but parking fees detracted from this.
Food and Beverage
9.39
Breakfast offerings received high praise for variety and quality.
Overall Experience
9.36
Most guests expressed a positive overall experience despite some complaints regarding parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:36

Property Description

Convenient Location
Located in the heart of Lake Buena Vista, Holiday Inn Express & Suites Orlando offers easy access to top attractions like Disney Springs and SeaWorld, making it the perfect choice for travelers looking to explore Orlando.

Modern Amenities
Guests can enjoy a range of amenities including an outdoor pool, fitness center, and complimentary WiFi. The air-conditioned rooms are equipped with everything you need for a comfortable stay, from a coffee machine to a flat-screen TV.

Delicious Breakfast and Sun Terrace
Start your day with a delicious buffet breakfast and soak up the Florida sun on the hotel's sun terrace. Whether you're here for business or leisure, Holiday Inn Express & Suites Orlando ensures a memorable stay for all guests.

Book your stay now at Holiday Inn Express & Suites Orlando- Lake Buena Vista, an IHG Hotel for an unforgettable Orlando experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2531 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
J
Jilceli Roberta family_with_children br
9
2026-07-11 via Nuitee
C
Carlos solo_traveller us
10
2026-07-10 via Nuitee
F
Fabian Alberto solo_traveller co
9
Pros:

Super todo

2026-07-09 via Nuitee
H
Hoy couple us
10
2026-07-09 via Nuitee
S
Sam family_with_children us
5
Close to parks but rooms need cleaned better and outlets fixed
Pros:

Very close to parks.

Cons:

Not clean, outlets in room didn’t work they switched us rooms and the outlets in that room half worked

2026-07-07 via Nuitee
K
Karamjit solo_traveller us
10
Pros:

Property was conveniently located to everywhere we were wanting to go. Price was amazing shockingly low. Room was very clean and the breakfast was amazing definitely will stay here again.

2026-07-06 via Nuitee
M
Michael family_with_children us
8
Cons:

Pagar por el estacionamiento

2026-07-06 via Nuitee
S
Sungguk couple cz
9
Pros:

Comfortable bed, spacious room, nice breakfast, complimentary coffee and tea for whole days.

Cons:

It should be better to have some veggies in the breakfast menu.

2026-07-06 via Nuitee
R
Ruiz Rivera family_with_children co
9
Comodidad absoluta.
Pros:

Las comodidad de la habitación y la ubicación muy cerca a todo.

Cons:

El desayuno los 4 días fue el mismo, podrían variar un poco el menú para no repetir lo mismo todos los días.

2026-07-06 via Nuitee
M
Maricarmen couple us
10
2026-07-05 via Nuitee
Z
Zanqaivian solo_traveller us
8
2026-07-04 via Nuitee
A
Angel couple us
1
2026-07-04 via Nuitee
R
Ramon solo_traveller us
10
Pros:

Location

2026-07-01 via Nuitee
W
Willmar solo_traveller co
10
Gran lugar para estar en familia, muy cerca a los parques de disney y universal
Pros:

La ubicacion, la habitacion

Cons:

Poca variedad de alimentos en el desayuno

2026-06-30 via Nuitee
A
Adlin family_with_children us
1
I will never return to this property. Still today, no one has contacted me or replied to my email.
Pros:

Maybe the location. Mind you... you need to pay for parking$ 26.99 daily.

Cons:

My family and I checked in on 6/27 at approximately 10:48 PM after a long day at an attraction park and an early morning drive from Miami to Orlando. We were exhausted, so we took showers and went to bed shortly after arriving. Unfortunately, at 2:27 AM, we woke up to find that the air conditioning unit was set to 65 degrees but was not cooling the room properly.

In addition to the AC issue, we were disappointed to discover that the housekeeping standards did not meet our expectations (please see the attached pictures). One of the main reasons we selected your hotel was because of its 8.6 “Excellent” rating, and unfortunately, our experience did not reflect that level of quality.

This was my first disappointing experience at a Holiday Inn Express. During our spring break vacation in March, we stayed at the Holiday Inn Express & Suites Orlando - I Drive, Orlando, Florida, USA and had an excellent experience, which is why we felt confident choosing another Holiday Inn property for this trip. Sadly, this stay fell far below our expectations.

To make matters worse, your hotel was more expensive than our previous stay and discovering that we were required to pay for parking added to our frustration.

I must say that this experience has greatly impacted our impression of your property. Unfortunately, this will be the first and last time my family and I stay at your hotel.

I hope you take this feedback seriously and use it as an opportunity to improve the guest experience.

2026-06-29 via Nuitee
R
Ronnie couple us
1
2026-06-26 via Nuitee
T
Timothy solo_traveller us
10
2026-06-25 via Nuitee
S
Silvia solo_traveller mx
8
Pros:

La ubicación

Cons:

Los elevadores

2026-06-19 via Nuitee
N
Nury couple cl
8
buena ubicación para los parques
Pros:

la ubicación ideal para visitar cualquier parque, ademas cuenta con transporte gratuito, pero con pocos horarios por lo que hay que planificarse bien.

Cons:

el estacionamiento muy caro en el hotel.

2026-06-17 via Nuitee
E
Engeltina couple us
7
Perfect for family stays, but for single parents traveling its more difficult to have to load up vehicles to leave for l
Pros:

Clean
Free Breakfast
New

Cons:

No on site restaurants
No restaurants walking distance

2026-06-16 via Nuitee