Holiday Inn Express & Suites Orlando- Lake Buena Vista by IHG

Hotels
•
Holiday Inn Express
9 (2406 reviews)
11409 Marbella Palms Court , Orlando , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Parking charges
Some cleanliness issues

Categories

Cleanliness
8.39
Room cleanliness was generally good, but some reviewers noted issues with dirty linens.
Service
9.36
Staff was consistently described as kind and attentive.
Location
9.4
The hotel is well-located, close to parks and restaurants.
Room Quality
8.85
Rooms were comfortable and quiet, but some noted the need for maintenance.
Amenities
8.38
Breakfast was frequently praised, but parking fees were negatively commented on.
Value for Money
8.84
Value considered good overall, but parking fees detracted from this.
Food and Beverage
9.39
Breakfast offerings received high praise for variety and quality.
Overall Experience
9.36
Most guests expressed a positive overall experience despite some complaints regarding parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:36

Property Description

Convenient Location
Located in the heart of Lake Buena Vista, Holiday Inn Express & Suites Orlando offers easy access to top attractions like Disney Springs and SeaWorld, making it the perfect choice for travelers looking to explore Orlando.

Modern Amenities
Guests can enjoy a range of amenities including an outdoor pool, fitness center, and complimentary WiFi. The air-conditioned rooms are equipped with everything you need for a comfortable stay, from a coffee machine to a flat-screen TV.

Delicious Breakfast and Sun Terrace
Start your day with a delicious buffet breakfast and soak up the Florida sun on the hotel's sun terrace. Whether you're here for business or leisure, Holiday Inn Express & Suites Orlando ensures a memorable stay for all guests.

Book your stay now at Holiday Inn Express & Suites Orlando- Lake Buena Vista, an IHG Hotel for an unforgettable Orlando experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 26 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2406 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
H
heather • family_with_children • us
10
2026-03-21 • via Nuitee
J
Juanita • solo_traveller • us
10
2026-03-21 • via Nuitee
B
Beth • couple • us
3
2026-03-20 • via Nuitee
S
Sohany • family_with_children • us
1
Nasty
Pros:

Nothing you guys like to steel money from people that didn’t even stay their and it dirty it doesn’t look how it shows on the picture the hotel it has model outside the building and it seems like drug addiction people stay their

Cons:

How the management didn’t even care all she cared about what keeping my money without me even step a dfoot on the property

2026-03-17 • via Nuitee
R
Rajesh • couple • tt
9
Pros:

Everything

2026-03-17 • via Nuitee
N
Nariah • family_with_children • us
7
2026-03-16 • via Nuitee
M
Minerva • couple • us
8
Buena
Pros:

Me gustó que incluía desayuno y transporte a los parques Disney.

Cons:

No me gustó que el transporte de regreso del parque tuviera la última salida a las 10:30 y luego no hubiera porque en lo que cierra el parque y el transporte para llegar al estacionamiento donde está el shuttle toma más de 30 minutos y por ese motivo nos quedamos sin transporte después del parque.

2026-03-15 • via Nuitee
M
MAURICIO • couple • us
7
2026-03-12 • via Nuitee
M
Michelle • couple • co
8
Bueno!
Pros:

Ubicación

Cons:

El aire acondicionado se apagaba y prendía cada poco tiempo y esto hacía que no pudiera dormir profundamente ya que sonaba mucho

2026-03-11 • via Nuitee
X
Xavier • family_with_children • es
1
Más vale evitar éste hotel,cobran cosas indebidas y no son capaces de demostrarlo.Están denunciados.
Pros:

Un hotel sin pretensiones

Cons:

Me han cobrado dos veces las habitaciones y el director Leonardo Montenegro (no realiza su trabajo)no quiere buscar los cargos adicionales en la tarjeta de débito y contrastarlo con la de crédito que se ha realizado el pago,solo se centra que han hecho todas las devoluciones.justificar el cargo 690€ y 745€.del día 31/12/25,por un error administrativo vuestro.Que yo me entienda con mi banco?Hacer vuestro trabajo correctamente! Y contestar los correos electrónicos.No me sirve que me contestéis por aquí para que lo vea la gente.Estan denunciados.

2026-03-11 • via Nuitee
S
Sammy • couple • ca
10
2026-03-03 • via Nuitee
S
Shirley • couple • us
10
2026-03-03 • via Nuitee
C
Calderon • family_with_children • us
10
2026-03-02 • via Nuitee
J
Juan • family_with_children • us
8
Pros:

Location

Cons:

Water pressure

2026-03-01 • via Nuitee
B
Bradley • couple • us
10
Pros:

Fantastic customer service.👌😎

Cons:

N/A

2026-03-01 • via Nuitee
R
rajib • family_with_children • in
10
2026-02-28 • via Nuitee
B
Betty • solo_traveller • us
10
It was a very pleasant stay and staff were very friendly.
Pros:

It was very clean and looked new.

Cons:

I didn’t like the 26.00 parking fee.

2026-02-27 • via Nuitee
T
Tony • couple • ca
10
very good I can not say anything
Pros:

Very good

Cons:

Good location

2026-02-27 • via Nuitee
E
Ed Florez • couple • us
10
2026-02-26 • via Nuitee
A
Abbott • family_with_children • us
10
2026-02-26 • via Nuitee