El Portal Del Marques

Hotels
8.9 (1037 reviews)
Jr. del Comercio N 644 , Cajamarca , pe

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable stay
Cons:
Noise issues
Bathroom humidity
Limited breakfast variety

Categories

Cleanliness
8.81
Cleanliness mentioned positively but some concerns about humidity in the bathroom and some noise issues.
Service
9.28
The service was consistently praised, with many mentions of the staff's attentiveness and helpfulness.
Location
9.32
The location received high marks, with several reviews emphasizing its convenience.
Room Quality
8.77
General comfort and amenities were good; some comments indicated room size and minor issues.
Amenities
8.3
Amenities mentioned but with some needed improvements, particularly in breakfast variety.
Value for Money
8.76
Value perceived positively with several references to affordable prices for the quality received.
Food and Beverage
8.81
Food variety was generally good, but some reviews mentioned the need for more options.
Overall Experience
9.18
Overall experience was favorable with many enjoyable aspects highlighted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:47

Property Description

Charming Accommodations in Cajamarca

Convenient Location: Situated just a block away from the city's main square, El Portal Del Marques offers easy access to all that Cajamarca has to offer.

Comfortable Rooms: Each room is equipped with cable TV and a private bathroom, ensuring a cozy stay for all guests. Plus, enjoy a complimentary daily breakfast to start your day off right.

Great Amenities: With a 24-hour front desk, garden, and bar, guests can relax and unwind during their stay. Additional conveniences include a shared lounge, tour desk, and free parking for a hassle-free experience.

Experience the charm of Cajamarca at El Portal Del Marques - book your stay now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1037 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
C
Carbajal Samaniego • family_with_children • pe
10
SUPER BUENO
Pros:

La amabilidad ya que nuestro vuelo llego antes del check in

2026-02-14 • via Nuitee
F
Fernando • family_with_children • pe
9
Pros:

La ubicación excelente! El personal super amable desde la recepción! Muy bien la disposición de todos.

Cons:

Las ventanas que no se abrían, pero entiendp que es porque es una casona colonial

2026-02-14 • via Nuitee
A
Aponte • couple • pe
9
Calefaccion
Pros:

Un ambiente muy lindo

Cons:

Talvez podrían tener calefacción en los cuartos

2026-02-09 • via Nuitee
R
Rodrigo • extended_group • de
10
Acogedora y comoda
Pros:

El desayuno, la ubicación, la atencion

Cons:

El sábado en la noche el ruido de la música del bar es fuerte.

2026-01-31 • via Nuitee
F
Flores • family_with_children • pe
8
Muy bien
Pros:

Las instalaciones y ubicación

Cons:

El ruido exterior a veces por la noche

2026-01-31 • via Nuitee
M
Matthew • couple • gb
8
Fantastic hotel right near the main square with really nice staff
Pros:

Fantastic staff and breakfast, wifi was a little slow in our room. Room really nice

Cons:

Heating in the rooms

2026-01-30 • via Nuitee
H
Helena • couple • es
7
Pros:

La ubicación muy buena, podías ir andando hasta el centro. El desayuno ideal. El personal muy amable. Todo limpio.

Cons:

No sé si era por la moqueta, el techo o las sabanas...pero cada vez que te subías en la cama te pasaba la corriente.
Por otro lado, nos ha faltado una ventana.

2026-01-29 • via Nuitee
M
Martin • family_with_children • pe
9
Excelente personal, cómodas instalaciones.
Pros:

La amabilidad y proactividad del personal.

Cons:

Nada en particular. El baño de la habitación 100 tuvo un par de problemas, quizás limpieza de grifería del lavabo y mejorar la descarga del WC. Pero son detalles.

2026-01-27 • via Nuitee
V
Virginia Concepcion • extended_group • pe
8
Pros:

El trato del personal, muy servicial , rapido y oportuno

Cons:

Creo que nada, todo estuvo bien, gracias.

2026-01-26 • via Nuitee
C
Castañeda • couple • pe
5
Limpieza
Pros:

Su restaurante .

Cons:

El cuarto es muy pequeño para ser matrimonial.

2026-01-26 • via Nuitee
P
Paul • couple • pe
10
2026-01-24 • via Nuitee
C
Curi • solo_traveller • pe
9
Pros:

Un lugar encantador, con un personal muy atento

Cons:

El espacio de la habitación era muy reducido y poca ventilación

2026-01-23 • via Nuitee
A
ANA • solo_traveller • pe
9
2026-01-21 • via Nuitee
L
Land • solo_traveller • pe
10
Pros:

La atención de todo el servicio y recepción.

2026-01-21 • via Nuitee
X
Xavier • family_with_children • fr
10
Pros:

Très bon hôtel en plein centre. Excellent restaurant

2026-01-21 • via Nuitee
P
Pierre Alejandro • solo_traveller • pe
9
2026-01-20 • via Nuitee
M
Maria • solo_traveller • pe
8
Pros:

Muy bueno, variado y con productos propios de la región.

2026-01-20 • via Nuitee
J
Joel • solo_traveller • ca
9
Pros:

Great woman at front desk. Very helpful and arraigned transportation for day trip and for drive to airport.

2026-01-20 • via Nuitee
H
Héctor Javier • family_with_children • pe
9
Pros:

El ambiente

Cons:

El desayuno buffet es muy repetitivo y no pone muchas cosas típicas

2026-01-19 • via Nuitee
J
Jocelyn Luz • extended_group • it
10
Soggiorno meraviglioso nel centro di Cajamarca
Pros:

Accoglienza fantastica sin dall’attesa in aeroporto. Personale molto gentile e sempre disponibile. Struttura storica coloniale, ben tenuta ed organizzata, situata in pieno centro di Cajamarca, a due passi dalla Plaza de Armas. Camera pulita e dotata di ogni confort. Letti molto comodi. Servizio sempre rapido ad ogni chiamata.
Ottimo anche il ristorante, provato sia a pranzo, con menù giornaliero, sia a cena con menù alla carta, sia per i cocktail.
Un soggiorno meraviglioso dove ci siamo sentiti coccolati dal personale.

Cons:

Cassaforte non funzionante.

2026-01-19 • via Nuitee