El Portal Del Marques

Hotels
8.9 (1131 reviews)
Jr. del Comercio N 644 , Cajamarca , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Comfortable stay
Cons:
Noise issues
Bathroom humidity
Limited breakfast variety

Categories

Cleanliness
8.81
Cleanliness mentioned positively but some concerns about humidity in the bathroom and some noise issues.
Service
9.28
The service was consistently praised, with many mentions of the staff's attentiveness and helpfulness.
Location
9.32
The location received high marks, with several reviews emphasizing its convenience.
Room Quality
8.77
General comfort and amenities were good; some comments indicated room size and minor issues.
Amenities
8.3
Amenities mentioned but with some needed improvements, particularly in breakfast variety.
Value for Money
8.76
Value perceived positively with several references to affordable prices for the quality received.
Food and Beverage
8.81
Food variety was generally good, but some reviews mentioned the need for more options.
Overall Experience
9.18
Overall experience was favorable with many enjoyable aspects highlighted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:47

Property Description

Charming Accommodations in Cajamarca

Convenient Location: Situated just a block away from the city's main square, El Portal Del Marques offers easy access to all that Cajamarca has to offer.

Comfortable Rooms: Each room is equipped with cable TV and a private bathroom, ensuring a cozy stay for all guests. Plus, enjoy a complimentary daily breakfast to start your day off right.

Great Amenities: With a 24-hour front desk, garden, and bar, guests can relax and unwind during their stay. Additional conveniences include a shared lounge, tour desk, and free parking for a hassle-free experience.

Experience the charm of Cajamarca at El Portal Del Marques - book your stay now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1131 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
B
Betsy • family_with_children • pe
9
2026-07-03 • via Nuitee
P
Porras Santos • solo_traveller • pe
6
Pros:

-

Cons:

Que se cayó un pequeño baranda de mi habitación que estaba en el baño y me golpeó la mano. Y no tenían una crema para golpes

2026-07-03 • via Nuitee
K
Kimland • solo_traveller • pe
10
2026-07-02 • via Nuitee
K
Kimland • solo_traveller • pe
10
Pros:

El personal muy atento y amable, las instalaciones muy acogedoras, limpias y cómodas

El desayuno variado

2026-07-02 • via Nuitee
E
EvaEJA • solo_traveller • be
10
Pros:

Zalige week gehad in dit prachtige hotel. Heerlijk ontbijtbuffet, en voor de lunch een menu del dia voor een eerlijke prijs. Het personeel is heel erg hartelijk!

Cons:

Niets, enkel wat aandachtspunten:
* er is na 23.00u en zelfs na 24.00u nog lawaai uit de keuken of door gesprekken in de gangen door het personeel waardoor we wat gestoord werden in onze slaap
* de koffiekan bij het ontbijt is erg zwaar; we zagen mensen met minder kracht ermee worstelen
* het gordijn voor de kamerdeur laat vrij veel licht door

2026-07-01 • via Nuitee
J
JUAN • solo_traveller • pe
9
2026-07-01 • via Nuitee
C
Curay Atoche • solo_traveller • pe
9
2026-06-30 • via Nuitee
K
KELLY • solo_traveller • pe
8
Pros:

Todo

Cons:

Nada

2026-06-29 • via Nuitee
J
Jordan Alexander • couple • pe
10
Días libres en cajamarca
Pros:

Instalaciones, espacios en común, comida y sobretodo el trato del personal.

Cons:

No tengo queja alguna.

2026-06-29 • via Nuitee
D
Diana • solo_traveller • pe
10
Pros:

Céntrico y buen ambiente

Cons:

Todo bien

2026-06-28 • via Nuitee
F
fernando • couple • pe
9
Excelente atención
Pros:

El estilo antiguo

Cons:

Nada

2026-06-28 • via Nuitee
C
CARLOS ALBERTO • solo_traveller • pe
9
Buen lugar y buen ambiente
Pros:

El hotel tiene una bonita arquitectura y excelente ubicación.

Cons:

Todo cubrió mis expectativas.

2026-06-27 • via Nuitee
S
Sandra Saire • solo_traveller • pe
9
2026-06-27 • via Nuitee
R
Rossana • couple • pe
10
2026-06-26 • via Nuitee
A
Alfonso • solo_traveller • pe
10
Great service
Pros:

Cleanness

Cons:

Location

2026-06-24 • via Nuitee
N
Nazaret Fernandez Lopez • solo_traveller • es
10
2026-06-20 • via Nuitee
A
Arturo • extended_group • pe
8
2026-06-19 • via Nuitee
E
Elizabeth • couple • pe
8
Acogedor
Pros:

Bien ubicado, buen desayuno, restaurante y bar con variedad. Acogedor con jardines internos, personal muy amable.

Cons:

Todo ok, podría inicar una modernización en los TV's.

2026-06-18 • via Nuitee
M
Miguel • solo_traveller • pe
10
Excelente
Pros:

Atención precio

2026-06-16 • via Nuitee
W
wilder • solo_traveller • pe
8
2026-06-16 • via Nuitee