Sheraton Boston Hotel

위치,위치,위치! 공항오고가는 logan버스가 숙소근처.프레지덴셜 몰과 연결되어있어 최고에요. 뉴베리스트릿 비롯 먹거리,쇼핑거리 모두 걸어서 갈 수 있어 편안한 곳이에요.

Der Indoor-Pool war super. Lage und Aussicht waren ideal. Personal sehr freundlich.

라운지가 굉장히 넓고 가구들도 다 편하고 좋았구요, 로비 레스토랑에서 주문하고 원하면 식기들 방으로 가지고 올라갈 수 있었어요.
2층에 가면 쇼핑몰이랑 연결되는 곳인데 편리하더라고요.

The location of this hotel for our trip was amazing. It is attached to the Prudential Center which was a great place to shop and eat. It's also a really easy walk to Newbury Street for shopping and the Green Line to travel around the city.

I wanted to share how much we enjoyed our recent stay at the Sheraton Boston Hotel. From the moment we arrived, we felt genuinely welcomed by the team. Kendra at the front desk was exceptional—she took the time to walk us through the hotel amenities and gave helpful tips about the surrounding area, making us feel right at home. That thoughtful introduction truly set the tone for our visit.

The hotel itself boasts a spacious, inviting lobby with easy access to taxis and Ubers, making getting around town a breeze. The connection to the Prudential Center was incredibly convenient for shopping and dining, which we took full advantage of throughout our stay.

Our room was spotless, comfortable, and perfect for relaxing after a day exploring Boston. The lobby bar and restaurant offered delicious food and drinks, adding to the overall experience. We also spent a few hours at the pool, which was clean and a great spot to unwind.

Every aspect of our stay was amazing, and the Sheraton Boston proved to be an ideal place to celebrate our anniversary.

Quality of room and overall hotel experience was excellent. From the kindness of the staff to the cleanliness as well as amenities, this hotel had it all. I had an early arrival and the front desk allowed me to check in much earlier than expected and I was given a spacious room on the 26th floor. Room and views were incredible. To top it off location was perfect. 5 min waking to shops, restaurants and Boston Symphony Hall. If and when I return to Boston, I will gladly book this hotel again.

Beautiful hotel, excellent location

I am extremely disappointed with my recent stay at this hotel. I booked a standard Queen Room, but upon arrival, I was assigned a handicap-accessible room without any prior notice or consultation.
The layout is not what I paid for; the bathroom features a roll-in floor shower with no bathtub, which is not what I expected or wanted for my stay. When I brought this to the attention of the front desk and requested a move to the standard room type I actually reserved, they flatly refused to change my room or offer a solution.

It is incredibly frustrating to pay for a specific room category only to be forced into a different configuration and then met with zero flexibility from management. I would recommend looking elsewhere if you want to ensure you actually get the room you book.

The only options they offered was upgrading a room for extra cost even though the room I booked was not available. This is extremely unacceptable and extremely poor customer service. My wife and I talked to the hotel multiple times and they refused to offer to move us to the proper room.

Rooms were excellent and location was perfect

El hotel es excelente. Habitación cómoda para 3 personas, muy confortable además. El personal amable y muy atento.
La ubicación, cerca de varios sitios de interés también es para destacar. Todo muy bien

I was at this hotel several years ago and remember it being just average at the time. Fast forward to today and I just got back from a 2-night stay and it's a great hotel - amazing renovation in 2025 - everything very clean, fresh and modern. We were there for a dance competition and the venue was great. Loved the ballroom on the 2nd floor that has direct access to the mall (tons of shopping and food options). Stayed in a Double Room and it was roomy for 2 people. The bathroom was a little small, but would be big by NYC standards. Beds comfy, bottled water, plentiful towels. Requested 2 things from housekeeping on 2 different occasions and both came quickly which I feel is a sign of a well run hotel. Great ice machine on the 8th floor. Location in Back Bay is excellent - Marriott has really nailed it with the trio of hotels connecting to the malls (Westin, Sheraton and Marriott) - I've stayed in all 3 and love the location. Oh also the pool is great, gym was good. Had a small bite to eat at lobby restaurant and that was also good. Love the booth seating in the lobby. Overall great stay. Hope to be back next year for dance again.