ITC Windsor, a Luxury Collection Hotel, Bengaluru

Hotels
Luxury Collection
9.6 (1065 reviews)
25,Windsor Square, Golf Course Road , Bangalore , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent dining experience
Friendly and professional staff
Cons:
Service inconsistencies
Cleanliness issues

Categories

Cleanliness
8.76
Review indicated musty smell and use of heavy room fresheners.
Service
9.76
Mixed reviews on service; some staff were professional, but check-in and check-out experiences were insufficient.
Location
10
Location described as advantageous for dining experiences.
Room Quality
9.26
Initial room had issues but was replaced upon request.
Amenities
9.26
Amenities were decent, but issues with the pool noted by some reviewers.
Value for Money
9.76
Pricing is expected for quality; however, experience affected perceptions.
Food and Beverage
10
Food received high praise; particularly the dining experience with Chef Mr. Mukesh.
Overall Experience
10
Overall experience was delightful despite some service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:07

Property Description

Luxurious Accommodation
Experience opulence at ITC Windsor, a Luxury Collection Hotel in Bengaluru. With 239 rooms, 12 suites, and a Presidential Suite, indulge in elegantly furnished rooms featuring free Wi-Fi, perfect for both leisure and business travelers.

Exquisite Dining Options
Savor the flavors of India at Dakshin and Dum Pukht Jolly Nabobs Restaurant, or opt for international dishes at Raj Pavilion. Treat yourself at the Fabelle chocolate boutique restaurant, and unwind at Dublin, the on-site Irish Pub.

Relaxation and Convenience
Enjoy the spacious outdoor pool, fully-equipped gym, and pampering spa treatments. With a 24-hour front desk, personalized butler services, and proximity to key locations like the business district and the airport, your stay at ITC Windsor promises luxury and comfort.

Book now for an unforgettable stay at ITC Windsor, where every detail is meticulously curated for your satisfaction.

Important information:

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

ITC Windsor has fulfilled the requirements of the LEED GREEN BUILDING RATING SYSTEM CERTIFICATION Established by The U.S. Green Building Council and Verified by Green Business Certification INC.

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

ITC Windsor has fulfilled the requirements of the LEED GREEN BUILDING RATING SYSTEM CERTIFICATION Established by The U.S. Green Building Council and Verified by Green Business Certification INC.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BLR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1065 reviews
Cleanliness: 8.76
Service: 9.76
Location: 10
Room Quality: 9.26
Amenities: 9.26
Value for Money: 9.76
Food and Beverage: 10
Overall Experience: 10
R
Richie1308 Business New Delhi, National Capital Territory of Delhi
10
Best of Hospitality
Pros:

Had a very very pleasant stay. People like Shahen in Room service were very kind and helpful. Team Windsor takes every guest iwth utmost speciality.

2026-04-18 via Tripadvisor
H
Happiness11240392647 Business
10
Good stay
Pros:

Iam staying itc windsor everything comfortable everything and service was good also staff are very nice special thank to mr. Palani and Vinoth from house keeping good service all food also very nice

2026-04-18 via Tripadvisor
S
Shetty solo_traveller in
10
Pros:

The luxury

Cons:

No availability of smoking rooms

2026-04-18 via Nuitee
A
andrewhW3152NK Business Durban, KwaZulu-Natal
10
Great stay at ITC Windsor
Pros:

ITC Windsor is my favorite hotel in India. Awesome ambience and amazing staff. Shahen from housekeeping has looked after my room making sure it is always in tip top condition . A great and conscientious member of staff. Thank you ITC Windsor.

2026-04-17 via Tripadvisor
I
inshad786 Business
8
Very good experience in ITC Windsor
Pros:

Very good hotel. The breakfast was excellent, and the overall atmosphere of the hotel was pleasant and comfortable. I would especially like to appreciate the housekeeping staff, particularly Palani, who was very kind, helpful, and professional. Their service made my stay even better.

2026-04-17 via Tripadvisor
0
05021949 Solo travel
10
Awesome experience thanks.
Pros:

Had a mother care, Good hospitality, Service Both Room & breakfast very Satisfying, thanks for all.

2026-04-17 via Tripadvisor
C
ChitraP101 Business
10
Great Choice for a Work Trip!
Pros:

The stay at ITC Windsor has been a pleasant one. The location and the ambience is on point, courteous staff - special mention to Ms. Devika who was in charge of upkeep of the floor. Kudos to the team.

2026-04-16 via Tripadvisor
O
Odyssey09493213692 Family
10
ITC Windsor experience
Pros:

Housekeeping and room service were good particularly Devika

2026-04-16 via Tripadvisor
M
maO5513IP Solo travel
8
Magnificent Grand Style......But
Pros:

If you are looking for true five star luxury aesthetic and style then look no further than this glorious hotel.

The entry to the hotel and the various lounge areas are magnificent; upholding the grand standards of the past, which are unparalleled by any modern attempts to outdo classy presentation. There are many shops and things to do within the hotel itself, including a very beautiful bar and lounge area. I greatly appreciated these attractive spaces and the aesthetics. The food at this hotel is wonderful and very high quality with a bewildering selection at the buffet breakfast.

Unfortunately I did not receive the 5 star service I was hoping for. I was not offered a welcome drink, my room was made up despite my requesting it not to be, the staff for room service could not understand me easily on the phone and at the first breakfast I was basically ignored whilst other guests were given service. Travelers presenting alone should receive equal, perhaps even a little more care than other guests, certainly not less.

I was extremely disappointed by the experience. However Miss Pranati, head of customer relations phoned me personally, gathered information and ensured the experience of the rest of the stay was brought up to the standard one would expect of this style of hotel. She did a wonderful job in managing the situation. I was offered a small refund which I was very grateful for. It was very nice that the hotel addressed the issues during the stay and will hopefully learn from the experience.

I would definitely stay here again and for longer due to the charming ambience and the extensive services attached to the hotel and their ability to manage problems which is a good quality in itself.

2026-04-16 via Tripadvisor
D
devanshi gupta couple in
10
2026-04-16 via Nuitee
S
sandytravel10 Family
10
Good food. Great vibes.
Pros:

Came here to celebrate a birthday with a group of 25 at The Raj Pavilion. The staff was attentive and took good care of us. The buffet had a wide spread, and everything I tasted was delicious. Overall it was a really great experience!

2026-04-15 via Tripadvisor
T
Trishla1512 Couples Dubai, Emirate of Dubai
10
Best Experience
Pros:

Loved the housekeeping & spa experience. The room was impeccably clean and the staff was very friendly and accommodating. I would especially like to thank Mr. Sunil from housekeeping department and Ms. Angela from the spa department. I loved their hospitality. Would like to come back to avail their association.

2026-04-15 via Tripadvisor
V
Vidya couple us
8
Restaurant food quality can be better
Pros:

Everything is ok

Cons:

Food is no good

2026-04-15 via Nuitee
N
Nishita solo_traveller in
9
2026-04-15 via Nuitee
K
KAIRU RAHIM couple sa
9
2026-04-15 via Nuitee
G
Gasarma Friends getaway Manila, Metro Manila, Luzon
10
Birthday dinner with Family & Friends
Pros:

We attended a 60th Birthday celebration dinner with family and friends at Raj Pavillion in Windsor Manor. The hotel ambience was luxurious with a beautfiul fountain in the lobby. The spread in the buffet was very good. The chat counter was very good and the ingredients were really fresh and tasty. The staff arrnqged a corner for the group pf 20 which was nice so we could all interact. The buffet had a good spread of with starters different from usual. The choice for vegetarians was decent though they could have one more main course, however the spread and quality of desserts more than amde it up. Overall we had a great time. A special call to the staff who attended ( on 14th Apri 26) they were courteous and ensured that guests were attended properly. As an attendee I feel its a great venue that I could consider for an future event.

2026-04-14 via Tripadvisor
O
Odyssey28773128298 Family
10
Very good
Pros:

Amazing service provided by saraswatha especially. Great food and overall very good dining experience. Would definitely recommend raj pavilion💯💯💯

2026-04-14 via Tripadvisor
4
455fidah Friends getaway
10
Birthday dinner
Pros:

My friend hosted her father’s 60 th birthday party in Raj pavilion. Top notch service and food. The food was curated to her liking and the F&B team was amazing. Mr. Kuber, the bar tender Mr. Bharat and the entire team were soo helpful and sweet.

10/10 experience. Thank you team

2026-04-14 via Tripadvisor
S
Shrinivas solo_traveller ie
10
Pros:

One of the best weekends I spent in Bangalore, thanks to ITC Windsor. The staff were so kind, accommodating and took care of everything for me so diligently and meticulously. Can’t wait to be back again!

Cons:

Everything was beyond perfect! :)

2026-04-14 via Nuitee
6
638vipinb Business
10
Moat amazimg food in Bangalore
Pros:

Lovely food; chef ahtasham, shiiva lovely hospitality. Great food

2026-04-13 via Tripadvisor