ITC Windsor, a Luxury Collection Hotel, Bengaluru

Hotels
Luxury Collection
9.6 (1000 reviews)
25,Windsor Square, Golf Course Road , Bangalore , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent dining experience
Friendly and professional staff
Cons:
Service inconsistencies
Cleanliness issues

Categories

Cleanliness
8.76
Review indicated musty smell and use of heavy room fresheners.
Service
9.76
Mixed reviews on service; some staff were professional, but check-in and check-out experiences were insufficient.
Location
10
Location described as advantageous for dining experiences.
Room Quality
9.26
Initial room had issues but was replaced upon request.
Amenities
9.26
Amenities were decent, but issues with the pool noted by some reviewers.
Value for Money
9.76
Pricing is expected for quality; however, experience affected perceptions.
Food and Beverage
10
Food received high praise; particularly the dining experience with Chef Mr. Mukesh.
Overall Experience
10
Overall experience was delightful despite some service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:07

Property Description

Luxurious Accommodation
Experience opulence at ITC Windsor, a Luxury Collection Hotel in Bengaluru. With 239 rooms, 12 suites, and a Presidential Suite, indulge in elegantly furnished rooms featuring free Wi-Fi, perfect for both leisure and business travelers.

Exquisite Dining Options
Savor the flavors of India at Dakshin and Dum Pukht Jolly Nabobs Restaurant, or opt for international dishes at Raj Pavilion. Treat yourself at the Fabelle chocolate boutique restaurant, and unwind at Dublin, the on-site Irish Pub.

Relaxation and Convenience
Enjoy the spacious outdoor pool, fully-equipped gym, and pampering spa treatments. With a 24-hour front desk, personalized butler services, and proximity to key locations like the business district and the airport, your stay at ITC Windsor promises luxury and comfort.

Book now for an unforgettable stay at ITC Windsor, where every detail is meticulously curated for your satisfaction.

Important information:

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

ITC Windsor has fulfilled the requirements of the LEED GREEN BUILDING RATING SYSTEM CERTIFICATION Established by The U.S. Green Building Council and Verified by Green Business Certification INC.

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

ITC Windsor has fulfilled the requirements of the LEED GREEN BUILDING RATING SYSTEM CERTIFICATION Established by The U.S. Green Building Council and Verified by Green Business Certification INC.

As part of our continued commitment to upgrading our facilities and enhancing our guests’ experience, the swimming pool will be under renovation from 18th January to 10th February 2026. We sincerely appreciate your cooperation and understanding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BLR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1000 reviews
Cleanliness: 8.76
Service: 9.76
Location: 10
Room Quality: 9.26
Amenities: 9.26
Value for Money: 9.76
Food and Beverage: 10
Overall Experience: 10
M
Meenakshi family_with_children in
8
Could be better
Pros:

The old world charm and lavish common areas

Cons:

I have stayed here before and it was impeccably clean. This time room cleaning was delayed and patchy, food trays remained in corridors uncollected for hours, basically housekeeping needs to be more efficient

2026-01-31 via Nuitee
D
Dheeraj extended_group in
10
2026-01-31 via Nuitee
P
Prasanth family_with_children se
4
Pros:

I think the building is beautiful, restaurants inside the hotel are really diverse and great at their own accord. The bed was one of the most comfortable beds I've slept on

Cons:

The room I received at first smelled like damp mold, the bathroom door didn't close and did not match the description in booking (did not have balcony)

The pool was closed for maintainance, and it was planned and I did not get any info on this. Very disappointing.

Service staff was quite bad at responding to requests, things got done don't get me wrong but things took really long time with bad time and expectation management.

2026-01-31 via Nuitee
K
Karen extended_group de
9
Pros:

Sauna and steam bath were amazing, big and diverse spread at the breakfast buffet

Cons:

Wish the pool is open longer

2026-01-29 via Nuitee
G
Gurumurthy couple in
10
2026-01-28 via Nuitee
A
Ashwin K family_with_children in
9
2026-01-26 via Nuitee
S
Suzanne couple nl
7
2026-01-22 via Nuitee
N
Nitin family_with_children in
7
2026-01-21 via Nuitee
C
Cheryllynn couple us
10
2026-01-21 via Nuitee
U
Uday solo_traveller in
9
2026-01-21 via Nuitee
N
Nithin couple in
10
2026-01-20 via Nuitee
N
Nagaraj solo_traveller us
10
I felt comfortable
Pros:

Service is excellent, loved food, people are honest and very helpful

Cons:

Trust worthy place

2026-01-20 via Nuitee
O
Opal couple us
10
We really enjoyed staying at Windsor Manor. It has all the old world charm with modern facilities. The service is wonder
Pros:

It is a beautiful property in the heart of the city.

2026-01-20 via Nuitee
T
Trevor couple gb
9
excellent
Pros:

My special thanks to your front office staff. They were superb.
Special thanks to Mr Bala in the restaurant, Juhi who looked after us inn the Raj Pavillion,
House keeping was excellent
Also.....my old friend who has been making my dosa for the last 10 years

Cons:

nothing

2026-01-19 via Nuitee
N
Nagaraj solo_traveller in
10
Excellent place to stay and best location
Pros:

Breakfast was excellent and ideal place for the morning

Cons:

N/A

2026-01-19 via Nuitee
B
Badri couple in
7
2026-01-19 via Nuitee
P
Paul family_with_children gb
10
A lovely stay in a friendly hotel.
Pros:

The staff were amazing. So friendly. Everyone was so welcoming and did a fantastic job of looking after us. Plus we were invited to attend the lighting ceremony at the hotel during Diwali. It was beautiful and we were honoured to be invited to join in.

Cons:

Slightly better soundproofing on the doors as we could still hear the parakeets squawking when the doors were closed.

2026-01-19 via Nuitee
N
Neville solo_traveller au
8
2026-01-19 via Nuitee
S
Shravan couple in
6
Pros:

dining & food experience, staff courteousness

Cons:

everything was fine and we had a bad experience with the foul smell in suite room

2026-01-19 via Nuitee
C
Claudia solo_traveller ae
8
2026-01-19 via Nuitee