Cordis, Auckland by Langham Hospitality Group

Hotels
•
Langham Hotels International
9 (5903 reviews)
83 Symonds Street , Auckland , NZ

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
High pricing for some room types

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly related to bathroom and overall attention to detail.
Service
9.68
Outstanding service mentioned, with specific praise for staff members going above and beyond.
Location
9.22
Excellent location, close to attractions with great views.
Room Quality
8.67
Rooms described as spacious and comfortable, although one guest felt the premium suite was old.
Amenities
9.2
Facilities such as the pool and breakfast were positively highlighted.
Value for Money
8.66
Room pricing questioned by some, but strong overall sentiment mitigates specific concerns.
Food and Beverage
9.21
Food quality praised by guests with reasonable prices noted.
Overall Experience
9.18
Guests had a great time with overall positive experiences, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Accommodations
The 640 modern guestrooms and suites at Cordis, Auckland offer a sophisticated blend of warm woods and quality textiles, ensuring a comfortable stay with high-speed internet and WiFi connectivity.

Dining Excellence
Indulge in a variety of dining options at the hotel, from local to international favorites. Enjoy stylish spaces like the contemporary Eight restaurant or the sophisticated Chandelier Lounge for a memorable culinary experience.

Unparalleled Event Spaces
Whether hosting a large banquet or an intimate boardroom meeting, Cordis, Auckland provides versatile venues for every occasion. The Great Room accommodates up to 860 guests, while multi-purpose rooms offer flexibility for various event sizes.

Experience luxury, fine dining, and exceptional event facilities at Cordis, Auckland. Book now for an unforgettable stay!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 5903 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
S
Sonia • solo_traveller • au
10
Brilliant. Would be my go to next time
Pros:

Room + location + ambiance + staff + overall feel

Cons:

I ordered the beef. It was tough. Never had to chew like that before.

2026-10-24 • via Nuitee
J
jorgia • family_with_children • nz
10
2026-10-24 • via Nuitee
H
Harvey • family_with_children • ph
9
Will use Cordis Hotel again
Pros:

Very helpful Staff
Great position in the City

Cons:

Nothing

2026-10-24 • via Nuitee
B
Bickford • couple • nz
10
Loved it here for our two night staycay. We will be back for a three night staycay.
Pros:

Facilities are great. We stay here often due to the Facilities and ease of getting around the city including the shuttle bus. The gym is great especially with the addition of sparkly water plus mint and lemon to add. Breakfast has the perfect variety with very friendly wait staff as well as the chefs.

2026-10-24 • via Nuitee
D
Darcey • couple • nz
10
2026-10-24 • via Nuitee
R
Rebecca • couple • nz
9
Fabulous hotel with exceptional service. Will definitely return
Pros:

Comfortable bed and pillows and complimentary treats

2026-10-24 • via Nuitee
H
Henny (Helen) • family_with_children • nz
8
Pros:

The spa area and facilities

2026-10-23 • via Nuitee
J
Julia Umaga • family_with_children • nz
10
Pros:

Customer Service exceptional from as soon as we drove in andnwe were met by Brent and the CS remained the same standard theoughout our stay feom all staff. The old world charm of a lobby and the sunken bar. The rooms are lovely. The amenities in the bathroom were exceptional have not seen that quality in hotels in a long time. The large bath towels. Rooms were spacious. Restaurant excellent.

Cons:

Nil.

2026-10-23 • via Nuitee
S
Stephanie • solo_traveller • au
8
Great staff ,bit too far away from harbour
Pros:

Staff
Customer service
Restaurant

Cons:

Bathroom dated

2026-10-23 • via Nuitee
F
Farwa • solo_traveller • ae
9
2026-10-22 • via Nuitee
B
Ball • solo_traveller • nz
5
Standards have dropped considerably from when it was the Langham
Pros:

Staff were good

Cons:

Dirty corridors to the rooms. 8 restaurant was not as good as in the past, quality of the food was poor. Would not eat there again or stay in the hotel

2026-10-22 • via Nuitee
S
Sophie • family_with_children • nz
9
Pros:

The room with 2 x doubles fit our family perfectly, with heaps of room to congregate as well.

Cons:

2 x fire alarms in the space of 10mins

2026-10-21 • via Nuitee
C
Courtney • family_with_children • nz
10
Exceptional service.
Pros:

Such wonderful customer service! They couldn’t do enough for you! Loved our stay, would highly recommend!

2026-10-21 • via Nuitee
A
Angela • solo_traveller • nz
6
2026-10-21 • via Nuitee
G
Gayl • solo_traveller • nz
9
Pros:

Great room. Able to watch the rugby while soaking in the bath

2026-10-21 • via Nuitee
D
David • solo_traveller • gb
9
Lovely relaxing week
Pros:

Convenient location 20 mins from the waterfront (steep hills though). Lovely spa and swimming pool, nice restaurants and bar. Staff were all very helpful and friendly.

Cons:

No complaints, though valet parking could get busy.

2026-10-21 • via Nuitee
S
SNG30 • family_with_children • nz
4
Pros:

The pool area was good for kids.

Cons:

The time restrictions for the pool and the fact there was an adult time for the pool. Also the pool should be open earlier.
Also the fact that there really is no comms during check in, no one asking if you need help with luggage when you get out of your vehicle. We had to carry our own luggage up to our rooms.

2026-10-21 • via Nuitee
D
Denise • couple • nz
10
Loved it
Pros:

Amazing

Cons:

Clean modern and staff were great

2026-10-21 • via Nuitee
E
Emeline • solo_traveller • nz
10
2026-10-20 • via Nuitee
C
Cassie • solo_traveller • nz
10
2026-10-20 • via Nuitee