Cordis, Auckland by Langham Hospitality Group

Hotels
Langham Hotels International
9 (5664 reviews)
83 Symonds Street , Auckland , nz

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
High pricing for some room types

Categories

Cleanliness
8.21
Some cleanliness issues noted, particularly related to bathroom and overall attention to detail.
Service
9.68
Outstanding service mentioned, with specific praise for staff members going above and beyond.
Location
9.22
Excellent location, close to attractions with great views.
Room Quality
8.67
Rooms described as spacious and comfortable, although one guest felt the premium suite was old.
Amenities
9.2
Facilities such as the pool and breakfast were positively highlighted.
Value for Money
8.66
Room pricing questioned by some, but strong overall sentiment mitigates specific concerns.
Food and Beverage
9.21
Food quality praised by guests with reasonable prices noted.
Overall Experience
9.18
Guests had a great time with overall positive experiences, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:13

Property Description

Luxurious Accommodations
The 640 modern guestrooms and suites at Cordis, Auckland offer a sophisticated blend of warm woods and quality textiles, ensuring a comfortable stay with high-speed internet and WiFi connectivity.

Dining Excellence
Indulge in a variety of dining options at the hotel, from local to international favorites. Enjoy stylish spaces like the contemporary Eight restaurant or the sophisticated Chandelier Lounge for a memorable culinary experience.

Unparalleled Event Spaces
Whether hosting a large banquet or an intimate boardroom meeting, Cordis, Auckland provides versatile venues for every occasion. The Great Room accommodates up to 860 guests, while multi-purpose rooms offer flexibility for various event sizes.

Experience luxury, fine dining, and exceptional event facilities at Cordis, Auckland. Book now for an unforgettable stay!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for NZD 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 5664 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
T
Trudy couple nz
7
Amazing staff
Pros:

All staff are absolutely fantastic. So kind and genuinely lovely. We stayed for our wedding anniversary and the touches they did for that were beautiful

Cons:

The room is in desperate need of a refurb. The bathroom had a lot of mould and the bed head alk worn out, see photos. The furniture is dated and just need a real refresh. The breakfast buffet is amazing however it needs to be kept to a higher standard of cleanliness around the serving areas.

2026-06-28 via Nuitee
D
Dayna couple nz
10
Pros:

Staff were amazing

2026-06-27 via Nuitee
P
Paul family_with_children gb
10
2026-06-27 via Nuitee
H
Hayley couple au
10
Great friendly staff in a great location
Pros:

Great location
Very friendly staff

Cons:

Noting

2026-06-27 via Nuitee
B
Bill solo_traveller nz
7
Pleasant overnight stay
Pros:

Handy to city

Cons:

Couldn’t dine in 8 booked out until 8.00pm

2026-06-27 via Nuitee
A
Amy solo_traveller nz
9
2026-06-26 via Nuitee
N
Navishka solo_traveller nz
10
An amazing stay with helpful staff and always relaxing
Pros:

I loved how the hotel was nice and quiet without any extra noise. I had the most relaxing and comfortable stay here. Can’t wait to be back again.

Cons:

I loved everything about the place

2026-06-25 via Nuitee
K
Katrina solo_traveller au
9
2026-06-25 via Nuitee
D
Darnell solo_traveller nz
8
2026-06-24 via Nuitee
S
Sheena couple nz
8
2026-06-24 via Nuitee
R
RajaRajan family_with_children nz
10
Excellent day
Pros:

Everything overall

Cons:

None

2026-06-24 via Nuitee
C
Claire couple nz
10
Lovely.
Pros:

With the money you pay, you really do receive all the amenities and they go above and beyond for you

Cons:

It’s a bit far to get to things for elderly.

2026-06-24 via Nuitee
N
Nicholas couple nz
10
2026-06-24 via Nuitee
N
Nicky couple nz
10
Pros:

Its the service and how well you are looked after

Cons:

Nothing

2026-06-22 via Nuitee
J
Joanne solo_traveller nz
10
Great hotel but uber or get a taxi if you are eating out nearby
Pros:

Delicious breakfast. Great facilities especially gym and pool. Room was big and had everything I needed.

Cons:

This is nothing that the hotel can do anything about however, the local side streets when I went out for dinner were difficult to navigate due to some of the people that congregate in those areas. I did not feel safe.

2026-06-22 via Nuitee
B
Bernard solo_traveller nz
9
2026-06-22 via Nuitee
W
Welch couple nz
9
Excellent stay.
Pros:

Room was clean and very comfortable. Breakfast was fantastic.

Cons:

Nothing comes to mind.

2026-06-22 via Nuitee
R
Ram Yzra solo_traveller nz
10
Pros:

I met my future wife

2026-06-22 via Nuitee
R
Roberto solo_traveller nz
10
2026-06-22 via Nuitee
P
Patricio solo_traveller cl
8
Muy buena alternativa
Pros:

La ubicación para lo que yo necesitaba

Cons:

Que no incluyera desayuno

2026-06-21 via Nuitee