Hyatt Regency Columbus

Hotels
Hyatt Regency
8.9 (705 reviews)
350 North High Street , Columbus , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Beautiful rooms
Good amenities
Cons:
Weak shower pressure
Delayed bar service
Short shower head

Categories

Cleanliness
8.65
Housekeeping did an excellent job cleaning the room.
Service
9.15
Staff demeanor was praised and described as friendly.
Location
9.65
Property location was ideal for events, with quick access.
Room Quality
9.15
Rooms are spacious and comfy; a beautiful VIP suite was highlighted.
Amenities
8.65
Valet service and brunch buffet were positively mentioned.
Value for Money
8.65
Good breakfast price for guests; overall decent value.
Food and Beverage
8.15
Delayed service at the bar was a downside.
Overall Experience
9.15
Multiple guests expressed the intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:15

Property Description

Convenient Location
Situated in central Columbus, the Hyatt Regency is just a short stroll away from the Greater Columbus Convention Center and Nationwide Arena, making it the perfect choice for business travelers and sports fans alike.

Modern Amenities
Each room is equipped with a flat-screen TV, desk, and coffee maker, ensuring a comfortable stay for all guests. Stay connected with complimentary WiFi available throughout the hotel, and take advantage of the 24-hour business center, laundry services, and fitness center.

Nearby Attractions
Explore the vibrant cultural scene with the Columbus Museum of Art just 1 mile away, and visit The Ohio State University located 4.8 km from the hotel.

Experience the best of Columbus at Hyatt Regency - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 705 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.65
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 9.15
S
szczyrek family_with_children us
10
2026-03-28 via Nuitee
N
Nicole family_with_children us
8
Pros:

Convenient location to the convention center

Cons:

Parking location was a bit far

2026-03-26 via Nuitee
A
alex43223 NONE Columbus, Ohio
10
Hyatt Regency exceeded expectations
Pros:

The Hyatt Regency Columbus exceeded my expectations during our recent stay. The check-in process was easy, the staff was friendly, and there is a lot of amenities on site. My favorite is the convenience store on the first floor, where the staff is nice and they have an amazing selection. We stayed in room 2012; the 12 and 34 series rooms are at the end (corner) of the hotels, and they are oddly shaped/triangular. I thought it was quirky in the best way. The tile shower was nice and the beds were very comfortable.

2026-03-19 via Tripadvisor
J
Justine family_with_children us
8
Pros:

Great clean and friendly staff

Cons:

There was done kind of competition with different schools, our room was on the floor where there was alot of students, a little loud, but not enough to complain, would have liked for them to realize they had our room in the middle of alit of theres...

2026-03-18 via Nuitee
M
Marquis solo_traveller us
10
2026-03-15 via Nuitee
3
365elizaw Business
10
My favorite place to stay
Pros:

I love my annual stay at the Hyatt. It smells amazing when you walk in the lobby, the staff is friendly and courteous, the food is amazing. The fitness center is fantastic. They do an incredible job of feeding our very large group(600+people) fast and efficiently. They do a great job with the conference facilities as well.

2026-03-14 via Tripadvisor
A
Abram solo_traveller us
7
2026-03-13 via Nuitee
V
Vikki extended_group us
10
2026-03-11 via Nuitee
A
Ashley family_with_children us
9
2026-03-11 via Nuitee
M
Makayla couple us
10
Pros:

It was amazing! I wish we could’ve stayed longer, we had one of the corner rooms and it was absolutely stunning, i would 10/10 recommend to anyone

Cons:

i loved everything about it

2026-03-10 via Nuitee
W
WrightStop NONE
6
Comfortable, missing some niceties
Pros:

Overall a nice stay, however there were some convivences that were missed during our stay. For example, there was only a clock on one side of the King sized bed, which would've been appreciated. Worse still, there were no working outlets on one side of the bed, so charging your phone or other personal devices was a bit difficult. There were some built in USB charging ports on one side of the bed side table, but they didn't work. So there was really only one working outlet near enough to the bed to charge a phone/watch/laptop/etc and use it while in bed. In this modern era, this just seems like a major oversight for a hotel of this level.

Room was quiet and clean, though there were no trash bags in any of the cans, which made throwing away certain food waste feel odd. The shower had large refillable shampoo/conditioner/body wash, which was nice. Though the body wash was nearly empty when we entered the room.

Additional notes: Would've loved a microwave in the room, especially since there was no included breakfast with the stay. The breakfast bar was tasty but a bit pricey for what it was. Parking is $25 a night for the garage, which was steep in my opinion.

2026-03-08 via Tripadvisor
K
kylie family_with_children us
7
If our rating was based on the first 20 minutes of our experience, we’d give it zero stars.
Pros:

Front desk staff and room were wonderful. Easy stay once we were checked in.

Cons:

Parking and getting to our room were RIDICULOUS! Outside staff told us we couldn’t unload our bags in the front parking lot unless we gave them the keys to our vehicle. My husband never left the vehicle and they were INCREDIBLY rude while we attempted to get our 5 kids out of the car and up to the building safely. Once we got our bags out of the car, they MADE US put them on a cart telling us “it’s our policy”. They walked our bags MAYBE 20 steps to the front doors then REFUSED to go in until we left to park our car. Again- my husband never left the car and was in the process of trying to exit the parking lot to head to the garage but the lot was OVER FILLED and he couldn’t move the car. We wheeled my grandmother (in a wheelchair) inside and took all the kids into the lobby due to the cold. When I tried to get our luggage, they told me they had to wheel the carts in. After arguing for a few minutes about them actually bringing my belongings inside, they wheeled the cart in and asked me for my room number. I had not finished check in and my husband was parking the car (with a 15 minutes walk back to the hotel). The told me “this cart will remain with us until it goes to your room”. I said “you made me put the belongings on the cart to walk inside the door!” The man holding my cart said “it’s policy”. So with 5 kids and my grandmother, the woman behind the desk told me I could carry all my bags from the cart to my room after we’d already piled it all on the cart and spent 20 minutes arguing with the staff about giving us back OUR stuff! LESS THAN GREAT outside staff.

2026-03-08 via Nuitee
Z
Z7603TIheidiw Business
10
Hyatt Regency Columbus
Pros:

Clean hotel. Staff is helpful, polite. Room was clean. Has options for meals.
If you prefer to eat at a local restaurant, there are many restaurants options close by.

2026-03-06 via Tripadvisor
B
blancapX5390CC NONE
8
Miss microwaves in rooms
Pros:

The hotel was clean but I was able to hear the on going conversation in the next room. The one microwave for the entire floor was not working and dirty.
Staff were very nice and helpful, room was cleaned daily without having to tell them to come.

2026-03-05 via Tripadvisor
Q
quiana couple us
5
2026-03-05 via Nuitee
M
Matthew couple us
10
It was ok place to stay
Pros:

There was no breakfast very disappointing

Cons:

I didn’t like having to pay extra for parking

2026-03-05 via Nuitee
E
erica couple us
8
2026-03-05 via Nuitee
J
Jonez12345 Business Cincinnati, Ohio
10
Great stay!
Pros:

Great staff! Hotel location was central. Also very convenient to conference I was attending at the convention center. Good options nearby as well. Valet was a little delayed due to load of guests but it was well handled

2026-03-04 via Tripadvisor
M
michaeloP7342JQ NONE
6
Ridiculous charge.
Pros:

The hotel & room was very nice as you would expect from a Hyatt. The issue was we were charged $91 extra for "early check-out." We paid for 4 full nights, but checked out in the afternoon on the 4th day. Why in the world would they charge $91 for early check-out when paid in full until the next morning? The hotel lost no money as again we paid for 4 full nights. It is irrelevant if we were in the room overnight or left during the afternoon the day before check-out. At $300/night x 4 nights we spent a lot. The $91 extra is ridiculous. So basically, we could have paid for 3 full nights instead & paid the $91 late check-out fee on day 4 & it would of been $300 cheaper for the exact same stay. Ridiculous.

2026-03-03 via Tripadvisor
S
S7872NHchrism NONE Akron, Ohio
10
Enjoyable Stay
Pros:

The front desk staff were cheerful and very helpful. The room was clean and very comfortable. The food at the bar was good and the drinks were well mixed. It was overall a very enjoyable stay.

2026-03-03 via Tripadvisor