Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Cons:
No room service

Categories

Cleanliness
8.13
Rooms were spacious, clean and well appointed.
Service
9.1
Staff was friendly and competent, courteous, professional and eager to assist.
Location
9.14
Location is great; in walking distance to everything.
Room Quality
8.59
Newly renovated rooms with sleek and stylish decor.
Amenities
8.62
Fitness center was top notch and there were on-site restaurants.
Value for Money
8.58
Great value for a stay in Chicago.
Food and Beverage
8.63
Food and liquor in the hotel were convenient.
Overall Experience
8.8
Overall a fantastic stay and will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:22

Property Description

Luxurious Riverside Hotel in the Heart of Chicago

On-Site Dining Options: Indulge in fine chops and seafood at Stetsons Modern Steak + Sushi, grab Starbucks coffee at Market Chicago, enjoy signature cocktails with city views at BIG Bar, or savor sandwiches and salads at American Craft Kitchen and Bar.

Convenient Amenities: Stay connected with free WiFi, keep fit at the 24-hour fitness center, and unwind at the spa. Each room includes a flat-screen TV, iPod docking station, desk, and seating area.

Wide Array of Services: Benefit from car rental, concierge staff, in-room dining, ticket services, and environmentally-friendly initiatives like the babies travel lite program. Laundry and dry cleaning services are also available.

Book now to experience the epitome of luxury and convenience at Chicago Hyatt Regency!

Important information:

Bookings on and beyond January 01, 2024 - A daily destination fee of $30.00 pretax (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience.

Please find below the services and experience:

· Daily $25 Dining Credit for Dinner after 5pm in: Stetsons Modern Steak and Sushi, Big Bar, and American Craft Kitchen & Bar

· Daily Premium Guest room Internet

· Discounted Daily Parking

· 10% Discount on Luxury Car Service through our preferred transportation provider

· 20% Discount on apparel in Market Chicago

· Discounted Access to Lake Shore Fitness

· 15% discount on shoe shines provided by Spa Di LafronzaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 84 per day.

Location

Guest Reviews

8.7
Based on 3008 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
R
Rayverlin • extended_group • us
9
A blast.
Pros:

The view

Cons:

N/A

2026-07-18 • via Nuitee
A
Ashley • family_with_children • us
10
2026-07-17 • via Nuitee
C
Cherish • couple • us
8
Very comfortable. Overall a great location, close to a lot of great sites and the river walk. Would recommend for a fi
Pros:

Great location, large river suite with great view, comfortable bed

Cons:

Bathroom is small and toilet kept making a loud banging noise when you sit on it. Needs more closet space.

2026-07-17 • via Nuitee
D
Dr.Sarah • solo_traveller • jo
5
Pros:

the location is perfect

Cons:

the room , house keeping , the furniture , the bathroom is very bad there is no shower box

2026-07-17 • via Nuitee
W
William • couple • us
10
Very comfortable
Pros:

Clean

Cons:

Nothing

2026-07-17 • via Nuitee
J
Jeremie • family_with_children • us
8
Pros:

Only had 3 towls, when 4 guest were in the room. Did not make bed let alone change sheets on first night.

Cons:

Having to continuously ask for 4th towl.

2026-07-16 • via Nuitee
M
Meyers • extended_group • us
8
Pros:

My room was very nice and clean

Cons:

No cups or coffee and no microwave

2026-07-16 • via Nuitee
F
Francisca • solo_traveller • cl
8
Gran hotel de negocios y familias.
Pros:

Amplitud de las habitaciones.

Cons:

Demasiado masivo pero igual entretenido. Exquisito el restaurante asiático.

2026-07-15 • via Nuitee
R
Rodrigo • solo_traveller • br
10
2026-07-15 • via Nuitee
J
Jacqueline • couple • us
10
2026-07-14 • via Nuitee
T
Teresa • family_with_children • mx
6
Cons:

Está muy viejo el hotel

2026-07-14 • via Nuitee
W
William • couple • us
9
Overall very good.
Pros:

Great location. Comfortable room. Nice upgrade to a higher floor.

Cons:

Hotel was really busy due to two large conventions.

2026-07-13 • via Nuitee
E
Ethan • couple • us
9
2026-07-13 • via Nuitee
G
Gunner • couple • us
10
2026-07-13 • via Nuitee
M
Mike • solo_traveller • ca
9
2026-07-13 • via Nuitee
T
Tim • solo_traveller • us
6
Pros:

Location

Cons:

Haven't gotten my final receipt yet

2026-07-13 • via Nuitee
S
Shakyra • couple • us
10
2026-07-13 • via Nuitee
M
Manuel • couple • cl
7
2026-07-12 • via Nuitee
M
Manuel • couple • cl
7
2026-07-12 • via Nuitee
R
Renato • solo_traveller • br
7
2026-07-11 • via Nuitee