Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Cons:
No room service

Categories

Cleanliness
8.13
Rooms were spacious, clean and well appointed.
Service
9.1
Staff was friendly and competent, courteous, professional and eager to assist.
Location
9.14
Location is great; in walking distance to everything.
Room Quality
8.59
Newly renovated rooms with sleek and stylish decor.
Amenities
8.62
Fitness center was top notch and there were on-site restaurants.
Value for Money
8.58
Great value for a stay in Chicago.
Food and Beverage
8.63
Food and liquor in the hotel were convenient.
Overall Experience
8.8
Overall a fantastic stay and will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:22

Property Description

Luxurious Riverside Hotel in the Heart of Chicago

On-Site Dining Options: Indulge in fine chops and seafood at Stetsons Modern Steak + Sushi, grab Starbucks coffee at Market Chicago, enjoy signature cocktails with city views at BIG Bar, or savor sandwiches and salads at American Craft Kitchen and Bar.

Convenient Amenities: Stay connected with free WiFi, keep fit at the 24-hour fitness center, and unwind at the spa. Each room includes a flat-screen TV, iPod docking station, desk, and seating area.

Wide Array of Services: Benefit from car rental, concierge staff, in-room dining, ticket services, and environmentally-friendly initiatives like the babies travel lite program. Laundry and dry cleaning services are also available.

Book now to experience the epitome of luxury and convenience at Chicago Hyatt Regency!

Important information:

Bookings on and beyond January 01, 2024 - A daily destination fee of $30.00 pretax (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience.

Please find below the services and experience:

· Daily $25 Dining Credit for Dinner after 5pm in: Stetsons Modern Steak and Sushi, Big Bar, and American Craft Kitchen & Bar

· Daily Premium Guest room Internet

· Discounted Daily Parking

· 10% Discount on Luxury Car Service through our preferred transportation provider

· 20% Discount on apparel in Market Chicago

· Discounted Access to Lake Shore Fitness

· 15% discount on shoe shines provided by Spa Di LafronzaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.7
Based on 3132 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
E
Egidio • family_with_children • it
10
2 giorni di relax
Pros:

Ottimo hotel, stanza super, servizi eccellenti e colazione super

2026-09-05 • via Nuitee
D
david • couple • us
10
2026-09-04 • via Nuitee
L
Liming • couple • cn
8
2026-09-04 • via Nuitee
Y
Yu Te • couple • tw
5
2026-09-04 • via Nuitee
D
Dawn • couple • us
8
Our day was pleasant and close to magnificent mile, and the staff was very friendly
Pros:

The location and size of the property and the food and drink options.

Cons:

NA

2026-09-03 • via Nuitee
J
Jessica • family_with_children • us
6
2026-09-03 • via Nuitee
E
Edgar • couple • us
7
It was good until I was double charged
Pros:

I was fortunate to have a great view of the lake, my room was perfect

Cons:

The property itself was fine. The system of having to “pay double” for my room was a huge let down. I thought me booking a room a month prior would save me money. Sadly I was charged extra without the deposit money included which I honestly don’t think I’ll ever see. I’m sure you all would agree upon yourselves that it’s a “I’m broke problem” but not being able to know that sort of ruined my trip. But amazing property. I think it’s best if I just venture other hotels with more transparency.

2026-09-02 • via Nuitee
K
KAMAAKSHI • solo_traveller • us
10
Pros:

Location

Cons:

N/A

2026-09-02 • via Nuitee
A
Ahmed • couple • sa
10
2026-09-02 • via Nuitee
S
Stephanie • couple • us
10
wonderful
Pros:

Location, the views, and the staff were very courteous and friendly.

2026-09-01 • via Nuitee
X
Xuan • family_with_children • vn
10
2026-09-01 • via Nuitee
K
kashama • couple • us
10
My stay at the Hyatt was great. Besides the bugs in the bathroom but the hotel staff quickly assigned us to a new hotel
Pros:

The location and the night life inside the hotel.

Cons:

Our room had bugs in the bathtub.

2026-09-01 • via Nuitee
P
Patrycja • couple • ch
6
Pros:

Location

Cons:

Loud air conditioner in the room,

2026-09-01 • via Nuitee
C
Chloe • solo_traveller • us
5
2026-09-01 • via Nuitee
C
Cory • couple • us
10
2026-08-31 • via Nuitee
C
Claudia • couple • us
9
2026-08-31 • via Nuitee
D
Debra • couple • us
9
2026-08-31 • via Nuitee
R
Robert • solo_traveller • lu
8
Pros:

Hôtel bien situé pour joindre l'aéroport. Propre et bon rapport prix/qualité

2026-08-30 • via Nuitee
M
Matt • extended_group • us
9
2026-08-30 • via Nuitee
M
Mark • couple • us
9
Pros:

Close to River Walk

Cons:

Too expensive

2026-08-30 • via Nuitee