Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful rooms
Cons:
No room service

Categories

Cleanliness
8.13
Rooms were spacious, clean and well appointed.
Service
9.1
Staff was friendly and competent, courteous, professional and eager to assist.
Location
9.14
Location is great; in walking distance to everything.
Room Quality
8.59
Newly renovated rooms with sleek and stylish decor.
Amenities
8.62
Fitness center was top notch and there were on-site restaurants.
Value for Money
8.58
Great value for a stay in Chicago.
Food and Beverage
8.63
Food and liquor in the hotel were convenient.
Overall Experience
8.8
Overall a fantastic stay and will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:22

Property Description

Luxurious Riverside Hotel in the Heart of Chicago

On-Site Dining Options: Indulge in fine chops and seafood at Stetsons Modern Steak + Sushi, grab Starbucks coffee at Market Chicago, enjoy signature cocktails with city views at BIG Bar, or savor sandwiches and salads at American Craft Kitchen and Bar.

Convenient Amenities: Stay connected with free WiFi, keep fit at the 24-hour fitness center, and unwind at the spa. Each room includes a flat-screen TV, iPod docking station, desk, and seating area.

Wide Array of Services: Benefit from car rental, concierge staff, in-room dining, ticket services, and environmentally-friendly initiatives like the babies travel lite program. Laundry and dry cleaning services are also available.

Book now to experience the epitome of luxury and convenience at Chicago Hyatt Regency!

Important information:

Bookings on and beyond January 01, 2024 - A daily destination fee of $30.00 pretax (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience.

Please find below the services and experience:

· Daily $25 Dining Credit for Dinner after 5pm in: Stetsons Modern Steak and Sushi, Big Bar, and American Craft Kitchen & Bar

· Daily Premium Guest room Internet

· Discounted Daily Parking

· 10% Discount on Luxury Car Service through our preferred transportation provider

· 20% Discount on apparel in Market Chicago

· Discounted Access to Lake Shore Fitness

· 15% discount on shoe shines provided by Spa Di LafronzaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 84 per day.

Location

Guest Reviews

8.7
Based on 2820 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
I
Israel • extended_group • us
10
2026-04-17 • via Nuitee
F
Felicito • couple • mh
9
Our stay was excellent.
Pros:

It is very accessible

Cons:

It is near downtown and most of the tourist spots

2026-04-14 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-04-13 • via Nuitee
D
Dionella Kamille • family_with_children • gb
9
2026-04-13 • via Nuitee
R
Rebecca • family_with_children • us
10
Pros:

Great location. Clean. Comfortable bed. Kind staff.

Cons:

No free breakfast option.

2026-04-09 • via Nuitee
K
Keosha • couple • us
7
2026-04-09 • via Nuitee
A
AUGUSTO • couple • ar
10
Pros:

La ubicación . El desayuno . La habitación era espaciosa y muy cómoda.

Cons:

Las camas estaban viejas

2026-04-07 • via Nuitee
K
Karen • family_with_children • us
10
Pros:

Everything was great clean and comfortable

2026-04-07 • via Nuitee
M
Massimiliano • family_with_children • it
9
2026-04-06 • via Nuitee
M
Marek i Marzena • family_with_children • pl
10
2026-04-05 • via Nuitee
I
Ignacio • family_with_children • es
6
2026-04-05 • via Nuitee
Q
Qian • family_with_children • us
10
2026-04-04 • via Nuitee
A
Alina • solo_traveller • ua
9
2026-04-03 • via Nuitee
M
Maricella • family_with_children • us
10
2026-04-02 • via Nuitee
M
Melanie fernanda • couple • ec
10
Buena en general pero faltaron esos detalles
Pros:

Si me gustó mucho la vista y la ubicación

Cons:

No había candado en la habitación y era incómodo ya que la otra persona es un amigo , y debieron haber puesto un sofá cama porque así estaba cuando reservé

2026-04-01 • via Nuitee
E
Erica • family_with_children • us
1
It would have been a great stay if I would have received the correct clean room and the night staff were nicer
Pros:

It was nice but our room was dirty and we received the wrong room as we paid extra for premium

Cons:

The night staff at the front desk were extremely rude

2026-03-29 • via Nuitee
ぶりきょん • family_with_children • jp
10
Good
Pros:

立地と館内の使いやすがよかった。

Cons:

都会のまんなかだが他支店みたいに周りの地図があるとよい。また、ルームそうじのかたとのやりとりが無回もうまくいかなかった。

2026-03-27 • via Nuitee
R
R5789PRkimg • NONE • Marion, Iowa
10
Great two night stay
Pros:

This is a great hotel for leisure and business guests. I used a club access award which included some juices, milk and sodas plus snacks and after 530 appetizers and $6 liquor. It is the only hotel I’ll stay at in downtown. It’s close to Michigan Ave, the river. Note; parking via Spothero is much more reasonable. The Wednesday night we were there, a private event had both American Craft and Big bar used so no food drinks available besides Stetsons and coffee shop.

2026-03-21 • via Tripadvisor
A
ANA • extended_group • us
10
2026-03-21 • via Nuitee
M
maryad2026 • Business
10
The Perfect Stay
Pros:

Staying at the Hyatt Regency was an exceptional experience. The staff was courteous and kind. I felt at home and safe everywhere in the hotel.

2026-03-19 • via Tripadvisor