Sonesta ES Suites Burlington

Hotels
Sonesta ES Suites
6.2 (1474 reviews)
35 Hurricane Lane , Burlington , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds (some rooms)
Decent breakfast
Cons:
Cleanliness issues
Bed comfort problems
Amenities not well-maintained

Categories

Cleanliness
4.84
Multiple mentions of cleanliness issues, such as stains on walls and dirty bathrooms.
Service
7.31
Staff is generally described as nice and helpful.
Location
7.35
Decent location with plenty of parking.
Room Quality
5.3
Issues with comfort of beds and appliances.
Amenities
5.83
General amenities were mentioned, but some like the fireplace and kitchen items were broken or lacking.
Value for Money
6.29
The price is decent but comes with various issues.
Food and Beverage
6.84
Breakfast was generally well-received.
Overall Experience
5.81
Mixed feelings about the stay; might consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 17:43

Property Description

The Sonesta ES Suites Burlington VT is the perfect choice for your stay in Burlington.

Convenient Location: Located just 5.9 km from the Burlington International Airport, our hotel makes travel easy.

Comforts of Home: Enjoy the convenience of a fully equipped kitchen in every room, along with complimentary WiFi.

Relax and Unwind: Take advantage of our heated indoor pool, whirlpool, and 24-hour fitness centre.

Book your stay at the Sonesta ES Suites Burlington VT today and experience comfort and convenience like never before.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTV

Location

Guest Reviews

6.2
Based on 1474 reviews
Cleanliness: 4.84
Service: 7.31
Location: 7.35
Room Quality: 5.3
Amenities: 5.83
Value for Money: 6.29
Food and Beverage: 6.84
Overall Experience: 5.81
S
Sebastien couple ca
1
Pros:

Vous etes au courant deja et vous avez rien fait pour m’aider . Tres tres decu de booking . Je ne vous recommande pu à personne . 👎👎

2026-08-07 via Nuitee
S
Sophie extended_group ca
1
Nous sommes restés 5 minutes dans la chambre pas plus
Pros:

On est pas resté.
Et booking ne veut pas nous rembourser
C’était degeulasse.
La chambre n’était pas faite. De la nourriture pourrie le frigidaire avec des coulisses pourris à l’intérieur
Lacabeau avec plein de pâte à dents des coulisses de sauce ou autre partout dans la cuisine
Des pilules de quelqu’un sur le comptoir de la toilette avec des poils
Toilette pas lavée En plus tout était brisée poigne de porte table ect.

Cons:

Tout. Et malgré ça booking ne veut pas me rembourser alors que mon ami avec expédia l’a été.

2026-08-07 via Nuitee
D
Desjanava family_with_children us
3
I will not return I feel like it was a waste had a horrible stay face broke out from the linen
Pros:

I like the female associate she greeted me with a smile she was very pleasant. I also enjoyed the area of the hotel. I also liked the layout of the room that we had.

Cons:

The rooms were dirty had vomit in the sink, the room had a mildew smell with bleach disinfect, the bathroom had mold the room was just horrible, The sheets and blanket on the bed was stained as if it wasn't changed by house keeping. The fridge was dirty someone left there food in it, just overall they need to fire house keeping because they're not doing there job anyway. I tried to use the business center and the printer didn't work.

2026-08-07 via Nuitee
J
Julie family_with_children us
5
Sub-par hotel outside Burlington that provides comfortable beds in an accessible area.
Pros:

I was hoping the previous reviews were inaccurate but the facilities are truly unclean and run-down. The pool was so frigid, we couldn't swim. Breakfast was adequate and we were able to sleep sound for the one night we were there. The location is tucked away from traffic and outside of Burlington which was what we were looking for.

Cons:

Cleanliness, room supplies, pool temperature and room improvements are needed.

2026-08-07 via Nuitee
A
Alicia Boulanger solo_traveller us
4
Don't stay here!!
Pros:

Beds were very comfortable, breakfast was decent.

Cons:

They are NOT affiliated with Sonesta Suites, they are independently owned & operated.
1st room they gave us was dirty, dog hair and dog food all over the floor. Tables and counters were dirty, fridge had jelly shelves.
2nd room was cleaner, but there was not enough light, we had to turn on every light in the room. Carpet was stained.
Overall I didn't feel clean in the room.

2026-08-06 via Nuitee
L
Linda family_with_children us
1
Dangerous unclean and want my money back
Pros:

The staff were kind. They did not help until the situation was desperate. I am still waiting for a response from the manager to refund my stay. I will rate their response if it happens.

Cons:

Cockroaches in my disabled mother’s bed and all over the kitchen and bathroom. Zero housekeeping service when I asked for help. The shower flooded into the kitchen and finally I got help when the kitchen had two inches of water all over the floor

2026-08-06 via Nuitee
F
Fioroni solo_traveller ca
3
Disappointing
Pros:

The one staff member who checked me in was really nice.
The suites were big and technically had everything you would want, and could have been great

Cons:

The smell in the room was unbearable. A mixture of cleaning product (?) and old smoke. Breathing it in felt horrible. The shower curtain rod was broken and when I went to the front desk, the morning person was disinterested in helping out. After much convincing, he agreed to give me a different room...that one smelled even stronger, had a stained bathtub and a spider literally crawled out of the tub and towards me when I opened the door. I went back to my orginial room and just dealt with the shower curtain situation. Water damage on the ceiling in several places. There was garbage in the trash can when I arrived. Why did I stay here? Because I rushed to book and did not read the reviews. You can find a better hotel, do not stay here.

2026-08-06 via Nuitee
S
Susan couple us
5
2026-08-04 via Nuitee
M
Merry extended_group us
7
Conveniently located, older, larger room so was good for family.
Pros:

Room for family, was quiet and Connie ent to where we needed to be.

Cons:

Not especially clean or modern-non smoking yet cigarettes on the ground in stairwells and sidewalks.

2026-08-03 via Nuitee
L
LadyTravelsA_Lot extended_group us
5
OK for a weekend, but I wouldn't recommend it before looking somewhere else first.
Pros:

The location is great. Minutes from downtown Burlington and right off the highway. Plenty of parking. Free breakfast. The size of the unit we stayed in was great, and the access to a full kitchen really REALLY came in handy and helped us to save money throughout the stay because we were willing to cook a few meals for ourselves.

Cons:

I really wish it was cleaner. I also wish it was more updated. The photos on Booking.com are accurate for the layout of the unit, but the beds are hard (or warped), the pullout couch was dented and uneven from so much use, the bathrooms have TINY bath towels and NO towel for a floor mat after a shower. The property itself has a lot of potential but needs to take the housekeeping portion of the work a LOT more serious to ever get another dollar. And maybe, just maybe a front desk staff that's not afraid to smile every so often.

2026-08-03 via Nuitee
M
Marc Etienne couple ca
8
2026-08-03 via Nuitee
J
Jean-Philippe family_with_children ca
8
Bon rapport qualité prix
Pros:

L'emplacement était parfaite. La grandeur des chambres étaient parfait. Les lits très confortable.

Cons:

Ce n'était pas super propre.

2026-08-02 via Nuitee
P
Patricia extended_group ca
7
Pas cher avec déjeuner inclus mais n’ayez pas trop d’attente
Pros:

Les salles de bains ont besoin de Renos

Cons:

Salle de bain désuète x100

2026-07-25 via Nuitee
M
Marie-Michelle couple ca
7
2026-07-25 via Nuitee
K
Kelly couple ca
7
Bien
Pros:

L’hôtel est bien situé. Nous avons apprécié le lit King et ma grandeur de la chambre. Le personnel de l’accueil était sympathique.

Cons:

Les oreillers n’étaient pas confortables et nous avons trouvé la période pour déjeuner un peu courte (7h à 9h).

2026-07-25 via Nuitee
M
Marc couple us
8
Very Comfortable and the staff was great
Pros:

Check in was easy and pleasant

Cons:

The common areas need TLC

2026-07-25 via Nuitee
G
Griffith family_with_children us
8
2026-07-24 via Nuitee
M
Megan couple us
1
It was the worse stay I have ever had
Pros:

I don't like anything

Cons:

We had no bathroom the whole time.

2026-07-22 via Nuitee
E
Ewa couple us
1
Horrible
Pros:

Location was very convenient

Cons:

Rundown, neglected , dirty , noisy

2026-07-22 via Nuitee
C
Christopher solo_traveller us
9
All good. Would stay there again
Pros:

Room
Breakfast...Felica did a great job

Cons:

Could be cleaner

2026-07-21 via Nuitee