Boston Marriott Long Wharf

Hotels
•
Marriott Hotels & Resorts
8.7 (408 reviews)
296 State Street , Boston , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Cons:
High price
Noisy rooms
Limited amenities

Categories

Cleanliness
8.91
Facility was clean as mentioned in multiple reviews.
Service
9.38
Staff were friendly and provided excellent service according to guest feedback.
Location
9.42
Location mentioned positively as convenient and great views.
Room Quality
8.37
Room size and amenities had some complaints but was generally acceptable.
Amenities
8.4
Positive feedback about the hotel facilities including a Starbucks but some amenities were limited.
Value for Money
7.86
Guests felt the price was higher than the value provided.
Food and Beverage
8.41
Breakfast buffet was great but limited in hours.
Overall Experience
8.88
Overall a good experience with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:11

Property Description

Prime Location and Amenities
Located on Long Wharf next to the New England Aquarium, the Boston Marriott offers an indoor pool, gym, and over 18,000 square feet of event space.

Dining Experience
Guests can savor classic New England dishes made from locally-sourced ingredients at Waterline, the hotel's signature restaurant.

Convenience and Accessibility
Enjoy concierge services, valet parking, and a market at your disposal. With a Blue Line Subway Station adjacent to the hotel, exploring nearby attractions like Faneuil Hall, the North End, and Financial District is a breeze.

Experience the best of Boston at Long Wharf Marriott - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 67 per day.

Location

Property Accessibility

Total Disability Score: 77.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 408 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.88
N
Natasha • family_with_children • us
7
Would return
Pros:

Location

Cons:

Room wasn’t completely cleaned

2026-03-05 • via Nuitee
R
Rafal • solo_traveller • pl
10
2026-03-03 • via Nuitee
R
Rito • solo_traveller • mx
10
Great place
Pros:

Restaurant has a great and delicious menu

Cons:

All was good, except for the snowstorms

2026-02-28 • via Nuitee
A
aroundtheworld787 • Friends getaway
10
Excellent location and staff in the heart of Boston!
Pros:

This was my third stay at this property. We love the location!

We want to say thank you so much to Gage one of the managers who went above and beyond to make our stay special. We can’t thank you enough, we had a wonderful stay and enjoyed every moment in the beautiful suite!

Thank you Stephanie for also going above and beyond by being so friendly and making us feel so welcomed.

We also want to thank Maddie, Orlando and Csilla for their help and also being so friendly ensuring we had a memorable stay.

We really enjoyed the restaurant breakfast and want to thank Courtney who took great care of us each day. He is always so friendly and made us feel so special.

Rooms are very well designed and it’s a plus they have a pool and M Club open on weekdays. I appreciate that they allow elite members to get breakfast from the buffet even on weekends.

Daisey and David at the M lounge were absolutely fantastic! They made us feel truly valued. Anything we needed they were there to help.

2026-02-26 • via Tripadvisor
D
Dylan • family_with_children • us
2
Disappointing compared to other Boston hotel options for similar prices.
Pros:

good location

Cons:

The staff were not helpful, they were buffing the floors at 10:30pm and when I called the desk to ask them to stop they didn't even know it was happening.

2026-02-26 • via Nuitee
R
Rita M • couple • us
10
Pros:

Good location

Cons:

View

2026-02-23 • via Nuitee
W
Weekend Traveler • couple • us
7
Boston Marriott location is second to none!
Pros:

You can't get more beautiful views from an awesome location than this property. The rooms are clean, all fantastic views, and the restaurants have stunning views as well. We went to the North End which was right there as well as the Aquarium! Families expressed their stay with young children was equally wonderful.

Cons:

There was a $35 destination charge that we were unaware of. Of course we could use a credit for $25 they gave us towards breakfast. So, we used it but breakfast was $30 each for a buffet that closed down before we took more than a nibble plate. I dislike surprises like this and expected more from the Marriott. The wait for seating was 25 minutes and no one knew where staff went. Very odd.

2026-02-22 • via Nuitee
V
Veera • family_with_children • fi
10
2026-02-22 • via Nuitee
M
Marco • family_with_children • ch
10
Pros:

Lage
Seltene fall, dass es live besser aussieht als auf den Fotos
Nettes Personal
Top preis Leistung

Cons:

Etwas kühl im Zimmer (draussen war es minus 10 Grad)

2026-02-10 • via Nuitee
M
Molly • family_with_children • us
10
2026-01-29 • via Nuitee
S
Sherpa23871015041 • Couples
10
Best hotel in Boston
Pros:

The Boston Long Wharf is arguably one of the best hotels in Boston. The location to the T transit system, the aquarium and steps from the North End.
The entire team is welcoming and is invested in your stay from making sure you have an umbrella on rainy days to letting you know the snow is falling and bring a hat. Also reminding you hot drinks are readily available either at their convenient Starbucks, at the bar, restaurant or even room service.
The hotel welcomes families and couples or folks on business and you won’t hear crying babies the walls of the rooms ensure you are in your own bubble.
Fantastic stay and we will continue to come back to the Long Wharf for many years to come.

2026-01-26 • via Tripadvisor
C
cotravelguru • Business • Denver, Colorado
6
Outstanding staff
Pros:

It was my first time staying at this marriott property. Bridget was a huge help and answered many of my questions like parking, room views, and layout of the hotel prior to my arrival. She is a bubbly and friendly soul that will see to it that one’s staying is enjoyable. I was able to meet her in person the next morning to thank her personally. CSilla who checked me in was very friendly and explained where everything like the fitness room was (3rd floor) since the lobby is upstairs. My reason for the 3 stars is, the heating unit for the restaurant was broken and it was very chilly to eat. Also, the parking is only valet so if you forget something in the car they have to go down and bring it back up. The staff that I interacted with are excellent and helpful as are the valet folks, except for the one older gentleman who didn’t say thank you for the tip. The hotel is well situated and my room had a nice view of the water. Overall the staff gets 5 stars, valet 4 and heating unit in the restaurant 0.

2026-01-25 • via Tripadvisor
I
Idaymy • couple • us
6
2026-01-20 • via Nuitee
K
Kathy • family_with_children • us
9
2026-01-19 • via Nuitee
N
NANCY • family_with_children • us
8
Extremely hot weather. Concierge suggested a car and driver which made our stay much more enjoyable.
Pros:

Hotel: beautiful
Staff: outstanding
Concierge; (Deb) very helpful
Location: outstanding

Cons:

Restaurant: ordinary
Bathroom in room: small
Room: ordinary. Could have used a small table for room service meals.

2026-01-19 • via Nuitee
G
greg • family_with_children • us
5
Not the service i expected for the price. Will try another place next time
Pros:

Paid around $700 a night and they wanted $16 a day for wifi. A real turn off. Also I wanted twin beds. They told me they had none. Then they said they did but the room had no views. Disappointing

Cons:

See above

2026-01-15 • via Nuitee
J
jose • couple • us
10
2026-01-12 • via Nuitee
M
Michael • couple • us
10
2026-01-08 • via Nuitee
S
Sonnie • solo_traveller • ca
10
2026-01-05 • via Nuitee
J
jose • family_with_children • us
10
2026-01-03 • via Nuitee