Miami Marriott Biscayne Bay

Hotels
•
Marriott Hotels & Resorts
8.3 (1063 reviews)
1633 North Bayshore , Miami , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional staff service
Great breakfast experience
Cons:
Overpriced amenities
Wardrobe limitations

Categories

Cleanliness
7.94
Generally clean but a lack of a mini bar and concerns about water system cleanliness for the category.
Service
8.91
Staff was exceptional, particularly Yazdi and Aurea, who provided outstanding support and friendliness.
Location
8.45
Good location overall, but minor concerns about construction next door.
Room Quality
7.9
Room was well appointed and immaculate, but issues with wardrobe space were noted.
Amenities
8.43
Good amenities available, though some felt overall value could be better.
Value for Money
7.39
Perceived as overpriced, especially with breakfast costing too much.
Food and Beverage
8.94
Breakfast experience was highlighted as excellent, particularly the attentive service.
Overall Experience
8.41
A memorable stay with great service, though there is room for improvement on value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 14:37

Property Description

Waterfront Location in Downtown Miami
Miami Marriott Biscayne Bay offers a prime location in the heart of downtown Miami, providing stunning bay and city views. Enjoy waterfront dining and explore nearby attractions such as museum park and the FTX arena.

Luxurious Accommodations with Bay Views
Experience comfort and elegance in our guest rooms featuring wired Internet, work desks, and marble bathrooms. Upgrade to rooms with private balconies and breathtaking bay or city views for a truly unforgettable stay.

Concierge Services and Fine Dining
Let our Concierge desk enhance your stay by arranging transportation and exciting water activities. Indulge in sea-to-table coastal cuisine at Gold Coast Kitchen + Cocktails, our waterfront restaurant offering the freshest ingredients.

Book now to experience the perfect blend of luxury and convenience at Miami Marriott Biscayne Bay!

Important information:

Please note that the breakfast-included rate covers breakfast for 2 adults and 2 children under 12 years old. Fees apply for additional guests. Contact hotel for details.

Valet parking is available for an additional fee.

Port of Miami is 2.5 miles away.

Destination Fee Includes:
Enhanced High-Speed Internet, Daily F&B Credit, Two Bike Rentals (up to 2 hours per stay), Enhanced High Speed Wireless InternetGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 47 per day.

Location

Property Accessibility

Total Disability Score: 63.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.3
Based on 1063 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.39
Food and Beverage: 8.94
Overall Experience: 8.41
N
NorthStar17352287463 • Friends getaway
10
EXCELLENT!!
Pros:

My experience was excellent. Everyone was nice and professional. My waitress, Aurea, was the kindest most attentive person I’ve met in a long time. I joked with my friend that I wanted to have her as my abuela. The food was fresh and delicious. Healthy options were available too. And the hotel was clean, modern, and well decorated. 10 out of 10!

2026-07-02 • via Tripadvisor
1
10May14 • Family
10
We had the best server!
Pros:

Aurea was a wonderful host and server for our family at breakfast. She was so attentive to us and especially our kids, she was kind and helpful. We would love to come back. Food was great as well.

2026-07-02 • via Tripadvisor
S
saradE5787JQ • Family • Austin, Texas
10
Great hotel stay
Pros:

We had a great stay here. The staff at the restaurant were exceptionally kind, specially Aurea. We are traveling with two little kids and the staff made it easier for us.

2026-07-02 • via Tripadvisor
L
Lyle • couple • co
10
2026-07-01 • via Nuitee
Y
yewens • Family
10
Stunning view
Pros:

Check-in was very friendly and warm, which is honestly very rare in the U.S.! I used a Suite Upgrade Award to upgrade to an ocean view suite, and the view was absolutely stunning. I arranged this trip for my parents, and they were sooo impressed by the room!

2026-06-30 • via Tripadvisor
L
LUISA FERNANDA • couple • co
5
2026-06-29 • via Nuitee
T
TracyJ22 • Family • Sheboygan, Wisconsin
10
Amazing service!
Pros:

We loved our stay here! They found us a room early and we enjoyed the pool and the lovely amenities! We ate at the Gold Coast restaurant twice and Aurea was amazing to us! So attentive and caring and even taught us some Spanish! Love her!

2026-06-27 • via Tripadvisor
D
daniellX219BA • Family
10
Excellent experience and great staff!!!
Pros:

Excellent service, staff is polite, friendly and professional, Kudos to Aurea for her excellent service in the dinning room.

2026-06-25 • via Tripadvisor
N
nikolt298 • Family
10
Staff shine brighter than the Miami night lights!
Pros:

A beautiful experience. The room are comfortable with amazing views of Miami. The absolute best part of the trip was the staff, especially at the Gold Coast Kitchen. Aurea is professional, attentive, and made our entire family feel joy with her humor. The hotel management is doing an excellent job. Please recognize Aurea. My post is late, but her professionalism and warmth are not forgotten! Thank you for your exceptional care.

2026-06-23 • via Tripadvisor
I
Inspire325116 • Friends getaway
10
Make it doble service to be excellent
Pros:

We when to the M Club and we have a wonderful time. The host Carolina Pose was very helpful and always taking care of our needs with charm, kindness and respect. The supervisor Michael Nocie was there too looking for everything to be available and organize. They are a great team.

2026-06-19 • via Tripadvisor
E
Exequiel • solo_traveller • ar
1
I am very disappointed that neither the hotel nor Booking.com took responsibility for a simple date
Cons:

I am extremely disappointed with how this situation was handled.
My original request was very simple: I asked to move my reservation from May 8–9 to May 7–8. The hotel had availability for May 7, so I did not understand why this change could not be accommodated. Instead, I was forced to book and pay for an additional night on May 7, while the night of May 9 ultimately went unused.
What made the experience even more frustrating was the lack of ownership and communication between the hotel and Booking.com. The hotel repeatedly told me that the change had to be processed through Booking.com, while Booking.com informed me that the hotel needed to approve the modification. As a customer, I was caught in the middle, with neither party taking responsibility for resolving a straightforward request.
Booking.com attempted to contact the hotel regarding the change, but the hotel never responded. Instead, they continued to state that the matter was Booking.com's responsibility. However, when it came to charging my reservation and issuing invoices, the hotel had no difficulty responding promptly.
I contacted customer service by phone and was told they could not make the change. The reception team also said they were unable to assist. Booking.com confirmed that the hotel needed to approve the modification, yet the hotel never provided a response.
As a result, I incurred unnecessary costs and spent a significant amount of time trying to resolve an issue that should have been simple. To make matters worse, my follow-up emails have gone unanswered.
I expected a much higher level of customer service, communication, and flexibility. Unfortunately, this experience has been very disappointing and has left me with a negative impression of the hotel's commitment to guest satisfaction.

2026-06-19 • via Nuitee
M
Marquail • solo_traveller • us
10
2026-06-19 • via Nuitee
M
Merveille • extended_group • us
10
2026-06-16 • via Nuitee
H
harshad • extended_group • in
2
Please avoid this hotel - its not a Marriott -there are better ones around
Pros:

Nothing besides the help from the conceirge

Cons:

Its a Marriott brand but nowhere close to Marriott standards
Right from the elevators to the room - very tacky
I was first put up in a room on the top floor only to experience the entire wall behind the bed shaking / vibrating
I was changed to another room which was awful not cleaned - a bad housekeeping job
The bath curtains stained
Mini bar -Empty
No bath robes or bath slippers ( had to ask for one)
A small coffee machine - with paper cups for coffee
All this at the cost of 325 usd a night and a Marriott brand

2026-06-14 • via Nuitee
G
Gayatri • solo_traveller • us
10
2026-06-11 • via Nuitee
N
Nisha • solo_traveller • gi
8
2026-06-09 • via Nuitee
J
jacquelinebW4485KU • Family
10
Great service
Pros:

Our server Aurea was fabulous

2026-06-08 • via Tripadvisor
K
karenhC3514UI • Family
10
Awesome experience!
Pros:

My husband and son had a breakfast buffet and I had an à la cart item. We all enjoyed our food. Great food and service! Aurea was the best! So friendly and attentive. We thoroughly enjoy her! We will definitely be back. Hopefully tomorrow morning for breakfast again.

2026-06-07 • via Tripadvisor
E
Exequiel • extended_group • ar
1
2026-06-04 • via Nuitee
B
Blu2me • Family
10
5 Star Experience
Pros:

The service was spectacular! Alex at the front desk was very accommodating. I Will be looking forward to coming back!

2026-06-03 • via Tripadvisor