Cairo Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.8 (6089 reviews)
16 Saraya El Gezira , Cairo , eg

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Professional and attentive staff
Spacious rooms with great views
Cons:
Cleanliness issues noted
Rooms are outdated

Categories

Cleanliness
8.08
Some reviews noted that the room was not clean, with stained curtains and carpets.
Service
9.99
Many reviews praised the attentive and professional service from staff.
Location
9.09
The location is seen as convenient and a good hub for exploring.
Room Quality
8.04
Some reviews indicated that the rooms are old and in need of updates.
Amenities
9.07
Amenities like the garden and coffee shops were appreciated, but some restaurants were seen as poorly managed.
Value for Money
8.53
While some experiences were memorable, expectations for events weren't always met, affecting perceived value.
Food and Beverage
8.58
Food quality during major events did not meet expectations, but regular meals received positive feedback.
Overall Experience
9.05
Overall, guests enjoyed their stay despite some issues, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:41

Property Description

Luxurious Rooms with Stunning Views
The Cairo Marriott Hotel & Omar Khayyam Casino offers luxurious rooms with balconies overlooking the majestic Nile River or the lush gardens. Some rooms even provide panoramic views of the Nile, ensuring a truly unforgettable stay.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 15 restaurants and bars serving Japanese, Italian, International, and Middle Eastern cuisines. Whether you prefer indoor dining or al fresco experiences, the diverse dining options cater to every palate.

Historic Charm and Modern Amenities
Immerse yourself in the historic charm of the hotel, built around a palace adorned with antiques. Enjoy modern amenities including satellite TV, minibar, and elegant bathrooms in each guest room. Additionally, explore nearby attractions like Gabalaya Park, Cairo Tower, and the Aquarium just a short walk away.

Experience luxury, history, and exquisite dining at the Cairo Marriott Hotel & Omar Khayyam Casino. Book your stay now for an unforgettable experience.

Important information:

Please note that children are not allowed in the M Club (Marriott Club).

Maintenance work of the swimming pool will be carried out from Feb 21st to Mar 4thPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 6089 reviews
Cleanliness: 8.08
Service: 9.99
Location: 9.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
R
Robin solo_traveller gb
9
Chilled space attentive pleasing staff
Pros:

Central position with nang restaurant choices

Cons:

Bath shower combo prefer a walk in shower

2026-03-07 via Nuitee
A
ARETI solo_traveller gr
10
2026-03-07 via Nuitee
G
Gijs solo_traveller nl
8
Pros:

de locatie

2026-03-07 via Nuitee
A
Ahmet family_with_children tr
9
Pros:

Very nice and supportive staff

2026-03-06 via Nuitee
T
Talal family_with_children kw
10
2026-03-06 via Nuitee
R
Roland solo_traveller ae
8
2026-03-06 via Nuitee
D
dharshiniv2023 Friends getaway Bengaluru, Bangalore District, Karnataka
8
Wonderful stay @ Marriott hotel with room for improvement in certain areas
Pros:

We stayed for 4N/5D in Cairo Marriott in Jan end. We wanted to stay in zamelek area , so we chose Marriott.

Overall : 4/5.
Pre-Checkin Experience: 5/5
Check-in Experience: 5/5
Food : 4.5/5
Room : 4/5
Housekeeping 5/5
Hospitality: 4/5
Safety : 5/5
Property : 4/5
Service in the breakfast area : 2/5.

Pre-Checkin Experience: 5/5. Very prompt in answering all the queries. Emailed us about our arrival and check-in time

Check-in Experience: 5/5. Mr. Mina from the front desk gave us a free upgrade and ensured our stay was comfortable

Food : 4.5/5. We thoroughly enjoyed the breakfast, the variety of the spread was great with the quality of food very good. We had dinner two nights and we enjoyed the Japanese noodles and continental varities.

Room : 4/5. Large spacious rooms but old and outdated. No issues with plumbing or electrical. How ever, the mattress wasn't firm and climbing onto the bed it a task by itself. Only one charging point which was ridiculous. How difficult it is to provide an extension box.

Housekeeping 5/5. They loaded us with enough water bottles. Room was cleaned everyday properly. They got an additional suitcase stand without asking and arranged our luggage in order.

Hospitality: 4/5. People were polite, helpful and the security staff help with guiding people. The front staff in the breakfast section wasn't welcoming though, not even a smile.

Safety : 5/5. We felt safe walking around the huge property with so much security staff at every corner

Property : 4/5. Very huge property but renovation was going on and some parts weren't maintained enough. Not enough signage to ATMs.

Service in the breakfast area : 2/5. Only let down, they are absolutely clueless. It's Chaos. We asked them to set the table, they didn't understand. We asked them to add table cloth, cups, cutlery, they said they will do, but never did. We approached some 5 people, before we ourselves took the cups and cutlery. You ask for anything , they will say yes, but never come back with it. This really needs to be addressed.

Barring the breakfast chaos, no charging sockets and renovation work in property - we really enjoyed the stay and will consider staying here when we visit Egypt again.

2026-03-05 via Tripadvisor
E
Emanuele family_with_children ch
8
2026-03-05 via Nuitee
M
Maria extended_group ru
7
Pros:

Прекрасные рестораны и приветливый персонал

Cons:

Шел ремонт бассейна, он не работал и не было предупреждения. За день до нашего отъезда начался ремонт в коридоре к ресепшену. Не смоги пройти с чемоданами к выходу. Тащили вещи по лестнице

2026-03-05 via Nuitee
D
Daniel couple ch
8
Wir empfehlen das Hotel in jedem Fall weiter. Für Ruhesuchende lieber ein Zimmer zur Gartenseite.
Pros:

Hotel mit Hoteleigenem Park mitten im der Stadt. Uns hat zudem die Palastatmosphäre im innern des Restaurant und Lobby Trackts sehr gut gefallen.

Cons:

Der Frühstückraum bietet das grösste Potential für Verbesserungen nach Oben und ist punkto Qualität bei der Ausstattung, Atmosphäre und bei der Konstanz beim aufmerksamService im Vergleich zu den anderen Einrichtungen des Hotels etwas abgefallen.

2026-03-05 via Nuitee
D
Davide Sandrini family_with_children it
8
Pros:

L'edificio molto bello

Cons:

Le stanze della vecchia ala dell'hotel, troppo datate

2026-03-05 via Nuitee
A
Ali couple kw
9
2026-03-05 via Nuitee
C
carlcaesar solo_traveller es
8
Un espacio de relax en el centro de Cairo.
Pros:

El hotel está construido en un antiguo palacio de arquitectura llamativa e impecable que resalta mucho en la zona central. Los bloques laterales que se construyeron después no tienen una estética tan conseguida pero mejoran las vistas cuando te colocan en habitaciones altas.

El personal fué tremendamente agradable, atento y servicial. Con unos espacios para desayunos, comidas y cenas realmente espectaculares. Y un servicio de SPA con masajes realmente increíble.

Cons:

Los baños de las habitaciones se podrían modernizar un poco. No soy muy fan de las bañeras para ducharse y la poca altura que ofrece el teléfono de la ducha. A pesar de que las ventanas de la habitación son muy buenas Cairo es una ciudad bastante ruidosa y algunas habitaciones con vistas al Nilo también dan a una carretera muy transitada que puede resultar algo ruidosa para dormir.

2026-03-05 via Nuitee
S
Sultan extended_group sa
9
2026-03-05 via Nuitee
A
Ana María solo_traveller es
10
Pros:

Fue perfecto

2026-03-05 via Nuitee
M
may family_with_children mz
9
Pros:

Cuartos grandes camas confortables y desayuno espectacular

Cons:

Nada

2026-03-04 via Nuitee
J
JeeArr family_with_children de
9
Pros:

Die Lage am Nil ist super. Man kommt mit einem Uber schnell überall hin. Ganz in der Nähe kann man einkaufen und Essen gehen. Das Personal ist ausgesprochen freundlich, fähig und hilfsbereit. Das Essen ausgezeichnet gut, das Hotel Ambiente traumhaft. Definitiv DAS Hotel in Kairo. Gerne wieder.

Cons:

Gar nichts zu meckern!

2026-03-04 via Nuitee
H
H870VOannab Family Minnetonka, Minnesota
6
No major issues
Pros:

Upon arrival at 1:30 am we weren’t really greeted and had to venture to the lobby. The hotel is very large and was under some renovations that weren’t listed on the website upon booking. The main lobby is very pretty (the old palace section). The rooms were a little tired and had some mold in the shower and sink area. No complaints on the smoking smell. Was very beautifully decorated for ramadan and really liked the location.

2026-03-03 via Tripadvisor
T
Tony family_with_children fr
8
Très bon séjour. Nous reviendrons assurément lors de notre prochain séjour au Caire.
Pros:

Chambres propres, de merveilleux petits dejeuners avec une grande amplitude horaire et une grande réactivité du personnel sur place. Nous avons très bien dîner dans les restaurants de l'hôtel.

Cons:

De grandes dfficultés pour faire une réservation par téléphone.

2026-03-03 via Nuitee
J
Jose Raul solo_traveller us
8
2026-03-03 via Nuitee