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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Hammam
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Casino
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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ATM/cash machine on site
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Fruits
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Spa/wellness center services
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Kids' pool
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Intercontinental in downtown Cali offers elegant gold and peach rooms with free WiFi, perfect for a comfortable stay. The rooms feature wood floors, air conditioning, and queen-size beds for a relaxing experience.
Culinary Delights
Indulge in a variety of dining options at the hotel. From casual dining at La Terraza Restaurant to mouthwatering hot stone barbecues at Fogón de Piedra, there's something for every palate. Enjoy pizzas and fresh pasta at La Pizzeria or savor the breakfast buffet at La Brasserie.
Relaxation and Convenience
Unwind by the pool or stay active at the health club during your stay. With additional amenities like free parking and a business center, Hotel Intercontinental Cali ensures a hassle-free and enjoyable visit.
Experience luxury and convenience at Hotel Intercontinental Cali. Book your stay now for an unforgettable experience.
Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.
Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.
Please note that pets will incur an additional charge of USD 30 per day. Please note that the property can only accommodate pets with a maximum weight of 13 kg .Please contact the property in advance of your stay to check the availability of pet-friendly rooms.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for US$30 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
I stay here quite frequently, whenever my international travel brings me to Cali. I have been coming for 15 years. Its location and the quality of its food is unparalleled.
I’m afraid the level of service has collapsed. Staff are very hard-working, friendly and courteous. However, it is evident that the restaurants and bars are severely understaffed. In the two days I was here, I used the restaurant (terrace) and bars (terrace and indoor) five times. Believe it or not, each time I was kept waiting to be acknowledged and to have my order taken for about 20 minutes. In fact, on one occasion, I just left and went to find a place outside the hotel. I’m not complaining type, but I think the management needs to know that their apparent cuts, or at least unwillingness to invest in sufficient restaurant staff, is not going unnoticed by regular customers. And the poor staff are keeping very professional face, remaining calm under pressure, but evidently being worked double (yet losing tips as well because frustrated customers will not tip or may even walk out).
I’m saying this and I hope that management will take the count of this perception and reimbursement in their staff numbers. This is a top hotel charging top rates and the focus should be on quality of service, not trying to extend the bottom line that little bit more. Of course, overheads are a challenge to all hotel business businesses, that your brand and USP
is service and quality and needs to be maintained!
I reiterate, the staff are excellent and I have no complaints about them - there are just to view in the restaurant and bar areas, running around under pressure!
Algunos empleados no tienen información suficiente sobre ciertas necesidades.
El lobby, la habitación y el personal
Que por el precio que pagué NO incluía desayuno.
Todo el personal de trabajo es muy atento agradable servicial , estoy totalmente agradecido por el buen servicio, gracias
Buen desayuno, habitaciones confortables, todo limpio y buen servicio
El lobby del hotel es espectacular
Por 560mil y no incluye desayuno. Eso es un mal detalle
El desayuno es muy bueno
Todo excelente
Nada
No hay suficientes plazas de parqueadero para los huéspedes .
En el desayuno nadie ofrece bebidas calientes , sólo hay disponible agua y café .
Tiempo de entrega de pedido en almuerzo 50 minutos dicho por el mismo mesero al tomar la orden .
En restaurante de sushi solo una mesera para 20 mesas
Se nota desmotivacion y desinterés en el personal .
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