InterContinental Amman Jordan by IHG

Hotels
•
InterContinental Hotels & Resorts
9 (1481 reviews)
Islamic College Street, Between 2nd & 3rd Circle , Amman , jo

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, fresh rooms (many guests)
Good facilities and amenities
Large, varied breakfast (many positive mentions)
Comfortable rooms
Ideal/quiet location
Exceptional service reported by some guests
Overall impressive hotel
Cons:
Inconsistent or missing housekeeping (room not cleaned despite requests)
Breakfast menu repetitive / needs daily changes
Staff mishandling: misinformation, extra charges, delays
Some guests received disappointing rooms or views
Shortage of luggage carts causes delays
Check-in delays / pool age restriction complaint

Categories

Cleanliness
6.5
Multiple guests reported lack of housekeeping (room not cleaned despite requests) and one explicit complaint about room condition; contrasted with other comments calling rooms fresh and clean, so overall below standard.
Service
9.5
Mixed reports: several reviews praise exceptional and helpful staff and attempts to rectify issues, while others describe misinformation about room availability, an employee asking for extra payment and delays. Overall service is strong for many guests but with some notable failures.
Location
10
Repeatedly praised as ideal, quiet and convenient in multiple reviews; location seen as a clear strength.
Room Quality
9
Many guests describe rooms as fresh, clean and comfortable, but at least one guest found the room and view disappointing and not as expected, so generally very good with isolated poor experiences.
Amenities
10
Most facilities are described as very nice and the hotel is called impressive; large breakfast selection and good on-site amenities are highlighted, though there are minor complaints (e.g., limited luggage carts, pool restriction).
Value for Money
9
Generally perceived as good value by many, but there is a notable complaint about an unexpected additional charge for a second person which negatively affected perceived value for that guest.
Food and Beverage
9
Breakfast is frequently praised (large selection, tasty) but there are complaints about lack of daily changes/repetition; overall strong but with room for improvement.
Overall Experience
9
Overall mostly positive impressions (amazing hotel, good facilities, comfortable stay) tempered by significant issues for some guests (service lapses, housekeeping failures, room mismatches), resulting in an overall strong but imperfect experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:20

Property Description

Luxurious Accommodation in Amman’s Diplomatic Area
Combining contemporary facilities with local charm, InterContinental in Amman offers stylish accommodation. The palm-fringed pool, palatial indoor pool, and spa with hot tub and massage treatments provide a relaxing retreat for guests.

Chic Rooms with Designer Furnishings
The rooms at InterContinental Jordan are both chic and functional, featuring designer furnishings. Guests can enjoy a spacious lounge, satellite TV channels, and deluxe bathrooms with a bathtub, ensuring a comfortable stay.

Culinary Delights and Local Ambience
Indulge in homemade cakes and pastries in the mornings, snacks throughout the day, and pre-dinner aperitifs at the Boulevard Café. The cozy café with large couches offers a chance to mingle with locals in a relaxed setting.

Ready to experience luxury and comfort in Amman? Book your stay at InterContinental Hotel now!

Important information:

Visas are required by all except the following:

Nationals of Bahrain, Egypt, Iraq, Kuwait, Oman, Qatar, Saudi Arabia, Syrian Arab Republic, United Arab Emirates and Yemen.

Nationals Australia, Canada, Japan, New Zealand, USA and all Western European can obtain visas on arrival at the airport in Jordan.

If you are not a passport holder of one of the above countries, please arrange your visa before arrival.Swimming pool: Closed from Sun, Nov 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AMM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1481 reviews
Cleanliness: 6.5
Service: 9.5
Location: 10
Room Quality: 9
Amenities: 10
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
R
Reham • solo_traveller • il
10
2026-08-22 • via Nuitee
R
Reham • solo_traveller • il
10
2026-08-22 • via Nuitee
R
Reham • solo_traveller • il
10
2026-08-22 • via Nuitee
M
Maram • couple • il
8
2026-08-22 • via Nuitee
M
Mohammad • couple • il
9
2026-08-21 • via Nuitee
J
jiryes • solo_traveller • il
10
Excellent
Pros:

Excellent service, great location close to everything. Very nice swimming pool. And a rich breakfast. Kind staff, who upgraded us to a deluxe room at no extra charge

2026-08-21 • via Nuitee
M
Myra Nofal Hawawini • solo_traveller • lb
9
2026-08-20 • via Nuitee
M
MHW82 • solo_traveller • sa
10
Pros:

Staff were very welcoming and very nice; the room was very comfy. location is near almost everything

2026-08-19 • via Nuitee
محمد • couple • jo
10
2026-08-19 • via Nuitee
علي • couple • sa
10
2026-08-18 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-08-18 • via Nuitee
D
Daoud • solo_traveller • il
9
Pros:

Staffing ,cleaness,

2026-08-17 • via Nuitee
E
Eiman • couple • il
10
محمد شحادة المشرف شخص يجنن وكل الاحترام على الخدمة اللي فوب التوب. والمطعم واو واو واو والاكل ما شاء الله يجنن والطعم ره
Pros:

كل الطاقم يساعدون بكل حب .. مو من منطلق تدفعلهم .. من منطلق عربي اصيل

Cons:

ما في شي

2026-08-17 • via Nuitee
A
Anaan • solo_traveller • il
10
Pros:

פשוט מושלם

2026-08-16 • via Nuitee
S
Sean Alex • solo_traveller • dk
10
2026-08-15 • via Nuitee
M
Mohannad • couple • ae
10
2026-08-14 • via Nuitee
M
Madees • solo_traveller • ps
10
2026-08-14 • via Nuitee
S
Salem • solo_traveller • sa
8
2026-08-14 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-08-13 • via Nuitee
T
Taghrid • solo_traveller • us
8
2026-08-12 • via Nuitee