Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.75
Some guests mentioned cleanliness issues with the rooms.
Service
9.92
Many guests praised the warm and professional service, although there were some complaints.
Location
9.76
The location is generally well-regarded, being close to services.
Room Quality
8.81
Mixed reviews about room comfort and size.
Amenities
9.84
Amenities like the SPA and gym were highlighted positively.
Value for Money
9
Some guests felt that the price did not match room quality.
Food and Beverage
9.15
Breakfast and food quality received average reviews.
Overall Experience
9.99
Overall experience was positive, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:28

Property Description

Luxurious Accommodations
Indulge in the warm and inviting rooms at Crowne Plaza Amman, each thoughtfully designed for comfort and equipped with modern amenities like satellite TV and work desks.

Culinary Delights
Savor the finest steaks at V Restaurant & Lounge or soak in the vibrant street life while enjoying coffee and shisha at Café Vienna, offering a unique dining experience for every palate.

Relaxation and Recreation
Unwind with a swim in the indoor or outdoor pools, rejuvenate at The Spa with a variety of wellness options, or seek adventure with local attractions just a stone's throw away. Your perfect stay in Amman awaits at Crowne Plaza.

Important information:

Please note that outside food is not allowed in the hotel for hygiene and quality control issues.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1457 reviews
Cleanliness: 8.75
Service: 9.92
Location: 9.76
Room Quality: 8.81
Amenities: 9.84
Value for Money: 9
Food and Beverage: 9.15
Overall Experience: 9.99
T
Tahseen couple iq
8
2026-08-22 via Nuitee
M
muna solo_traveller ps
1
ما انبسطت ابدا
Pros:

قليلا

Cons:

نظافة الغرفة كانت سيئية الحمام فيه هسس

2026-08-22 via Nuitee
B
Bilals couple sa
9
2026-08-20 via Nuitee
M
Mansour couple sa
5
I enjoyed my trip and connecting with a friends
Pros:

The location of the hotel, Nashat (the reception) and Moataz the Concierge

Cons:

I wanted to share some honest feedback from my recent stay, as a few things fell short of what I’d expect.
At reception, Dana was slow to respond even she was not cooperative to offer a bed and breakfast despite it's not my first visit to the hotel. while the other receptionist in the next day did that for a free. The overall service felt underwhelming. The room itself was not so clean, smaller than expected, and basic items like a toothbrush, towel, and water weren’t provided for two guests as booked, I had to ask for each one, including a non-smoking room, which should have been set from the booking. I also found myself in a connecting family room, despite booking as a single adult traveling alone.
Breakfast options were limited and no pan cake or waffle for example was available, and the bathroom had no hand-held bidet spray, even though the ones in the lobby did! a small but noticeable inconsistency. A shoehorn was also missing from the room, and staff didn’t seem to know what it was when I asked. Getting around the property was also a challenge, with no lift from the basement parking, and none leading to the pool or gym.
I’m sharing this constructively; in the hope it helps improve things for future guests.

2026-08-18 via Nuitee
H
Husam solo_traveller ye
1
من اسوء الاماكن الذي زرتها وليس مطابق على وصف المكان او الصور وغيره وكذالك العزل والنظافه والخدمات ليست جيده مقارنه بالس
Pros:

لاشيء

Cons:

كل شيء

2026-08-13 via Nuitee
M
MAGD couple sa
10
2026-08-13 via Nuitee
H
homooood family_with_children sa
10
Pros:

ممتاز متواضع

Cons:

كل شي تمام

2026-08-12 via Nuitee
A
Abdalmnam couple sa
6
اقامة جميله
Pros:

الشكر الجزيل للاستاذ نشئة والأستاذ عبدالله بالاستقبال
على الاهتمام والاستقبال الطيب والابتسامه والخدمة الرائعة

Cons:

لو يوضع مظلات بمواقف السيارات لان الشمس حاره جدًا

2026-08-12 via Nuitee
M
mohannad solo_traveller ae
10
2026-08-11 via Nuitee
E
Eias family_with_children il
9
2026-08-11 via Nuitee
D
Dogus solo_traveller tr
8
2026-08-10 via Nuitee
A
Alaa solo_traveller eg
6
2026-08-09 via Nuitee
N
Najwa family_with_children il
1
2026-08-09 via Nuitee
بسام الهني couple sa
1
Pros:

السعر يختلف

Cons:

السعر

2026-08-08 via Nuitee
H
Hayder solo_traveller us
1
2026-08-07 via Nuitee
A
Ameer extended_group tr
7
2026-08-06 via Nuitee
وسمي couple sa
8
Pros:

غير واضح بالنسبه للحجز الافطار

2026-08-06 via Nuitee
M
Mohammad couple il
10
2026-08-06 via Nuitee
Y
Yousef family_with_children ps
10
2026-08-05 via Nuitee
F
faisal couple kw
3
Cons:

‏الأثاث قديم دورات المياه قديمة متهالكه السيرفس والخدمة بطيئة انسداد مجاري دورات المياه عدم إعطاء الصلاحية للبقاء أكثر من 12:00 ظهرا بحجة ازدحام الفندق

2026-08-04 via Nuitee