Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable rooms
Attentive staff
Cons:
Pricing and value concerns
WiFi issues

Categories

Cleanliness
8.89
The cleanliness and overall layout is excellent. Some concerns mentioned about linen change process.
Service
9.86
Staff were friendly and helpful, with specific praise for several individuals like Stephanie and Patricia.
Location
9.4
Fantastic location next to the beach, very convenient for guests.
Room Quality
9.35
The rooms offer beautiful sea views and are comfortable; the bed was particularly praised.
Amenities
8.38
Some amenities noted as outdated and limited dining options; however, room service was excellent.
Value for Money
7.84
Several reviews indicated dissatisfaction with the pricing and perceived value of the services.
Food and Beverage
8.89
Room service food was excellent; however, lounge products were criticized.
Overall Experience
9.36
Overall high satisfaction with several aspects; the few complaints did not overshadow positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 13:48

Property Description

Luxurious Accommodations
Experience luxury at its finest with accommodations featuring marble bathrooms, in-room entertainment, and modern amenities like a safety deposit box and minibar.

Relaxation and Wellness
Unwind at mySpa Miami with a variety of spa treatments, stay active at the 24-hour fitness center, or bask in the sun at the outdoor pool overlooking Biscayne Bay.

Dining and Convenience
With five dining options on-site, including a Starbucks® and a Pan Latin restaurant, guests can indulge in a range of culinary delights. Plus, take advantage of the full-service business center and electric car charging station.

Book now for an unforgettable stay at InterContinental Miami, where luxury meets convenience in the heart of Miami's business district.

Important information:

Please note that the guest name and credit card used at time of booking, and valid ID must match and be presented at time of check in.

Please note that charges may apply for storing guests' packages.

Please note that breakfast-included rates are for a maximum of 2 guests. Breakfast for any additional guests will incur a surcharge.

The service charge per night includes the following amenities:
- High-speed internet
- 24-hour fitness center access and complimentary attire
- Sauna, steam, drench shower, and relaxation room access
- 2 bottles of water in-room daily
- Daily access on your personal electronic to 'PressReader,' featuring more than 2,000 newspapers and magazines published in 56 languages
- Poolside refreshments and suncare
- Turndown service, upon request
- Black-and-white photocopying and printing
- In-room coffee and tea
- Luggage storage for day of check-in and check-out

Please note that there is an additional charge of USD 30.00 for any guest above 2 adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 58 per day.

Location

Property Accessibility

Total Disability Score: 87.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 4
  • Entrance Type: Electric, regular
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 2819 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 9.36
כהן • solo_traveller • il
9
2026-04-25 • via Nuitee
R
Relax18057106822 • Couples
2
Bad experience
Pros:

Pretty bad. First night 3 am the next room leaked water into my room. Request to modify room but no apology. After changing new room We found there is a bug on the pilot made us so disappointed again. So bad ！

2026-04-22 • via Tripadvisor
K
Karima • family_with_children • nl
10
2026-04-22 • via Nuitee
C
celieb • Couples • Easton, Talbot County, Maryland
10
Nice place to stay
Pros:

Hotel was in a great location - close to cruise ship terminal.
The suite was lovely, nicely decorated and large and roomy
Clean and nicely

2026-04-21 • via Tripadvisor
I
iblaurajc • Business • Bethesda, Montgomery County, Maryland
8
Difficult stay remedied by excellent front desk crew
Pros:

My four star rating is based on the satisfaction I received from the hotel (refunding hotel "service fee") after I experienced several annoying service-related problems.
The pros:
-hotel room was very well lighted (!)/bed comfortable (although a little soft for my taste)/ enough electrical outlets/extremely BEAUTIFUL view of the bay/good towels/bathroom well lighted also
-hotel spa beauty salon experience was exceptional! I ran into traffic and was running late; they called another customer to switch times with me. I got my perfect blowout in 15-20 minutes immediately upon arrival
-great Miami location
-I was recognized repeatedly by front desk as IHG member
The cons:
- my room was never serviced during my two night stay
-my room key stopped working twice the morning of checkout (before checkout time) necessitating two runs down to reception to get it re-keyed
-bar service in lobby bar was the worst I have ever experienced. Total incompetence. We ordered two drinks; they brought only one 20 min. later but it was incorrect (lemon instead of requested orange peel); took a half hour to get both our drinks even though the bar was not crowded
-water pressure not very strong
-this is a convention hotel, which is not normally my preference, but I was there with a group

2026-04-21 • via Tripadvisor
L
LLandTL • Couples
6
Meh.
Pros:

The hotel is well located & close to the cruise port. Stairs lead to the entrance of the lobby making it difficult to navigate with luggage. When we arrived late at night there were no bellman outside to get the luggage. We had to go to the reception area to request for assistance.

We booked the hotel through AMEX Platinum. This entitled our stay to receive an upgrade if available. The desk agent didn't offer one. When asked, she said our room was upgraded to an ocean view. We had booked an ocean view room. So her response was not appreciated

The room was comfortable. We did not care for the bathroom amenities. There is a lack of attention to detail. Our reservation indicated 2 people but the room came with one robe and one pair of slippers. There is no complimentary water. Guests have to pay $9.00 for a refillable container that can be refilled in the lobby.

Breakfast at the hotel restaurant was mediocre. So much so, we skipped breakfast the second day. Service was lacking & the wait staff looked unhappy doing their job.

The hotel is very busy and loud. It is not a relaxing environment. For a rate of over $600 a night with tax, complimentary water and a couple of slippers are a minimum (room rate was $518. a night).

2026-04-20 • via Tripadvisor
C
chilenooo • Couples • Santiago, Santiago Metropolitan Region
10
Great experience at the club lounge
Pros:

The club level at this hotel was the highlight of our stay, and I specifically want to thank Jacqueline and Sorayda for making it what it was. Both of them were genuinely warm and attentive every single time we came up — breakfast, afternoon, it didn’t matter.
Sorayda brought me warm milk every morning without fail, always with a smile. Jacqueline took care of us throughout and was just consistently lovely. These aren’t small things — this is the kind of service you actually remember.
The lounge itself is well done, the food is good, the space is calm. But it’s the two of them who turned it into something special. Thank you both.
The hotel overall is great too — solid location on Chopin Plaza, nice views over the bay — but the club level and this team are what I’ll recommend to people.

2026-04-20 • via Tripadvisor
Y
Y1580OUcarriel • Family
10
Pool days
Pros:

Our experience was wonderful!! Edgar, Roy and Stephanie were amazing!! They went out of their way to ensure our experience was wonderful!

2026-04-20 • via Tripadvisor
K
Kristina • couple • ie
10
perfect location and hotel was spot on
Pros:

Really clean and quiet place to stay before cruise ships.

Cons:

n/a

2026-04-20 • via Nuitee
4
430carolynt • Family • Kansas City, Missouri
10
Stephanie @ Blue Water is Amazing!
Pros:

Stephanie at the Blue Water bar is such a fantastic asset to your company. She’s amazingly knowledgeable about the menu, the daily changes and availability of products. She’s engaging with clientele, able to perfectly code switch to her customer’s needs - happy party folk, families with young children, tired business profesh types just looking for a a relaxed vibe. Her suggestions were spot on, her knowledge of the area so helpful, and she was attentive without being overbearing or intrusive. Honestly - why isn’t this girl running the bar? She completely has the skill to move up the food chain of your organization and continue to enhance the customer experience and satisfaction.

2026-04-19 • via Tripadvisor
W
W625SQamyb • Family
10
Intercontinental for a great Miami experience!
Pros:

Quick trip to Miami for some sun, fun, and girl time! Had a lovely time poolside with tasty drink concoction made by Edgar! Exceptional service, recommendations, and so responsive! Edgar was the best part of our trip!

2026-04-19 • via Tripadvisor
Q
Q7621ZFmichellem • Friends getaway
10
Outstanding!!
Pros:

Stephanie was absolutely amazing! She checked on us and made sure everything was perfect.

2026-04-19 • via Tripadvisor
H
heatherwB6488MZ • Family
10
Family vacation before cruise - blue water was great
Pros:

Wonderful. Stephanie was great - super attentive & easy to work with.

2026-04-19 • via Tripadvisor
F
F7348LDshawnw • Family
10
Amazing Service, Incredible Drinks, and a Stunning View
Pros:

Bluewater was an incredible experience from start to finish. Stephanie, our server, truly made the night special—she was attentive, friendly, and went above and beyond to make sure everything was perfect. The drinks were outstanding, easily some of the best we’ve had, and perfectly complemented the overall vibe.

On top of that, the view is absolutely breathtaking and adds so much to the atmosphere. Between the amazing service, fantastic drinks, and stunning scenery, this is definitely a place we’ll be coming back to. Highly recommend!

2026-04-19 • via Tripadvisor
M
myab819 • Family
10
Pool Day
Pros:

Great stay! Hung out by the pool for a day and Edgar, the bartender, was AMAZING and made it an even better experience!

2026-04-19 • via Tripadvisor
1
101alexusw • Solo travel
10
Best hotel and best service!
Pros:

Love love love this hotel. It’s always so clean and the staff is so friendly. You can find the best drinks and food at the rooftop bar. Got the pleasure of getting Stephanie as my server again. She is always so kind and attentive! 10 out of 10 would recommend! :)

2026-04-19 • via Tripadvisor
J
J7843TPtomc • Business
8
Great stay, but restaurant service could be improved
Pros:

I had a great stay at your hotel! However, the speed and accuracy of my lunch order in the main hotel restaurant was somewhat disappointing. A colleague and I were seated for lunch at 1:30 PM on a Friday afternoon. We each ordered a salad, and it took over 45 minutes to get our order, and my colleague's order was messed up.

2026-04-19 • via Tripadvisor
V
VivienH51 • Couples
10
BEST weekend getaway ever. We literally never left the hotel!
Pros:

Highly recommend the club lounge, we had all our meals take care of and went out to explore for dinner. Jacqueline was so attentive and made sure our fav drink was ready at happy hour.

The spa has dry and wet sauna, pool is well placed to maximizes the sun. The bed is my favorite part, sooooo nice and comfortable.

2026-04-18 • via Tripadvisor
Z
Z7339GCkc • Couples
10
The best service!!
Pros:

Absolutely love this place! The service and bartenders are incredible. Ask for Roy, Edgar or Stephanie they are the best and provide incredible service.

We have been here multiple times and every time they make us feel like we are on the best trip ever. Thankful for this place and the people.

2026-04-18 • via Tripadvisor
M
miami2332 • Solo travel
10
The best poolside bar
Pros:

The best service hreat drinks. I would recommend this spot to everyone

2026-04-18 • via Tripadvisor