DoubleTree by Hilton Luxembourg

Hotels
Doubletree by Hilton
7.7 (7151 reviews)
12, Rue Jean Engling , Luxembourg , lu

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
No heating
No hot water
Hygiene issues in amenities

Categories

Cleanliness
5.91
There were mentions of hygiene issues with the pool.
Service
9.38
The staff was generally described as friendly and attentive.
Location
9.42
Positive remarks on the hotel's location.
Room Quality
5.87
Issues with heating and hot water were frequently mentioned.
Amenities
6.9
The swimming pool was out of service without prior notice.
Value for Money
7.86
Mixed feedback on the value considering the issues experienced.
Food and Beverage
8.91
Breakfast was positively mentioned in several reviews.
Overall Experience
7.38
Many guests mentioned significant discomfort due to heating issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:58

Property Description

Tranquil Forest Setting

Escape to a serene oasis at DoubleTree by Hilton Luxembourg, where tranquility meets convenience just moments away from the vibrant Kirchberg Quarter and the bustling city center.

Fitness and Relaxation

Maintain your well-being by incorporating a workout into your routine at our well-equipped fitness center or take a refreshing dip in our indoor swimming pool open all over the year.

Culinary Delights and Event Spaces

Indulge in the culinary delights of The Green Restaurant & Bar, where modern European cuisine is served with flair. Whether you're here for business or leisure, our 16 meeting rooms, complemented by ample on-site parking for 250 vehicles, make the hotel the perfect venue for your events.

Book now to experience the perfect blend of nature, convenience, and luxury at DoubleTree by Hilton Luxembourg.

Important information:

Guests are kindly requested to note that a deposit is required at check-in. This can be done in form of a cash deposit or the amount will be authorized on your credit card and will be refunded upon check-out.

Please note that when the occupancy in the room is 3 guests, the 3rd person will sleep in a rollaway bed.

Please note that only one dog per room is allowed. Please contact the hotel in order to confirm the dog and the room type.

Thank you for taking note of our opening hours of the pool:
Monday from 7:00 to 11:00 and then from 17:00 to 21:00,
Tuesday or Thursday included from 7:00 to 10:00 and then from 17:00 to 21:00
Friday from 17:00 to 22:00, Saturday from 9:30 to 13:30 and 16:00 to 22:00
Sunday from 9:30 to 16:00.

please note that the last order for the evening meal at The Green restaurant until 10:30 p.m.
and last order for room service until 11 p.m.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 7151 reviews
Cleanliness: 5.91
Service: 9.38
Location: 9.42
Room Quality: 5.87
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 7.38
M
Matthew solo_traveller gb
10
Pros:

Good location, good service

2026-07-11 via Nuitee
R
Rita solo_traveller be
8
Pros:

Eigenlijk alles.

Cons:

Bij het inchecken vonden ze ons boeking voor een overnachting in halfpension niet niet hun pc. Heb ze het bewijs van de boeking , boekingsnummer en bewijs van betaling getoond op mijn gsm. Heb dan mijn pas en gsm afgegeven die ze mee hebben genomen naar een ander kamer. Na 10 min. kwamen ze terug en hebben ze nogmaals een héle tijd in hun pc gezocht, Ze beweerden dat ze geen boeking van ons gevonden hebben, maar toch na een héle tijd de sleutel v h hotelkamer overhandigd! Op de hotelkamer aangekomen stond er een ppersoonlijke welkomstbrief met mijn naam erop!!!

2026-07-11 via Nuitee
G
Georgette couple nl
7
2026-07-11 via Nuitee
O
Octanise solo_traveller fr
2
Cons:

C'est la troisième fois que je séjourne dans cet hôtel.
Nous avons choisi de fêter l'anniversaire de notre maman en optant pour la suite deluxe. Dès notre arrivée, nous avons constaté que la chambre ne correspondait pas à notre réservation.
Nous avons fait appel à la réception pour confirmer notre réservation, et une personne nous a confirmé que c'était bien la nôtre.
Elle a également mentionné qu'il y avait eu des rénovations et que les chambres avaient changé. Réaction surprenante.
Nous n'avons pas bénéficié de service de nettoyage et avons dû tout demander, y compris des serviettes propres, etc.
Nous ne reviendrons plus.
Bien que nous apprécions le petit geste commercial.
Toutefois, pour nous, la déception demeure immense.

2026-07-11 via Nuitee
J
Jérôme family_with_children fr
1
2026-07-11 via Nuitee
O
OLGA solo_traveller es
7
2026-07-11 via Nuitee
Y
Yazeed solo_traveller sa
9
2026-07-10 via Nuitee
M
Magnus couple no
8
Pros:

Veldig hyggelig betjening, fine rom og plassert litt ovenfor luxembourg

2026-07-10 via Nuitee
M
Melissa family_with_children nl
8
Pros:

Great service, easy access to the city

2026-07-10 via Nuitee
J
Javad family_with_children de
10
Pros:

Alles war fantastisch nette Personal Sauberkeit für war nicht letzte Mal ❤️👍🏻

2026-07-10 via Nuitee
M
Maricarmen family_with_children de
6
Pros:

Big room and cookie

Cons:

Very abandone hotel, really needs a gppd investment for Renovation Ac was broken they door knob broke. The card reader on elevevator no working properly. And Swimmingpool times are senseless

2026-07-10 via Nuitee
C
Christelle solo_traveller be
9
2026-07-10 via Nuitee
Y
Yazeed solo_traveller sa
6
2026-07-10 via Nuitee
V
Vaidehi couple fr
7
Good for a night stay in Luxembourg
Pros:

The room had a really nice view, and we stayed on one of the top floors. The food at the restaurant was also quite good. The staff was also very pleasant and helpful.

Cons:

We booked the place for the 23rd June, and we called on the morning of check-in to ask if the pool facilities were available to guests staying at the hotel. The concierge confirmed that they were functional; however, when we actually went, they were shut due to public holidays. If we'd known earlier, we would've booked another place.

2026-07-09 via Nuitee
S
Simon couple gb
10
Relaxing overnight stay. Very high standard.
Pros:

Check-in was simple thanks to Yozid (check-out a bit slow). Rooms were lovely, as was the restaurant and staff. Lovely overnight stay.

Cons:

Check-out - far too slow with no Express Check-out.

2026-07-09 via Nuitee
A
Angela solo_traveller de
7
In die Jahre gekommenes Hotel
Pros:

Schöne Lage, sehr nettes Personal

Cons:

Preis-Leistung passt nicht, verdient keine 4 Sterne. In die Jahre gekommenes Hotel. Schranke zum Parkplatz hat nicht funktioniert, muss jedes Mal zur Rezeotion gehen.

2026-07-09 via Nuitee
R
Roman family_with_children pl
8
Było Ok.
Pros:

Dość wygodny . Dobre śniadania.Mila obsługa.

Cons:

Dobry dla kogoś kto lubi ogromne hotele.

2026-07-09 via Nuitee
N
nathalie couple be
9
Very good stay
Pros:

Beautiful hotel,very friendly staff..good parking and acces to busses

Cons:

We couldn’t open the window for security reasons.we had to sleep with airco on and now our nose is stuffed. There was no trash bag in the trash can. We slept in and we didn’t get New towels

2026-07-08 via Nuitee
J
Jens couple be
8
2026-07-08 via Nuitee
C
Claudia solo_traveller de
7
Pros:

Superfreundliches Personal,

2026-07-08 via Nuitee