Sudima Christchurch City

Hotels
9.4 (1511 reviews)
47 Salisbury Street , Christchurch , nz

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
No gym or pool
Issues with breakfast
Parking fees

Categories

Cleanliness
9.69
Specific sentiment from text indicates a very clean environment.
Service
10
Exceptional customer service and friendly staff highlighted in multiple reviews.
Location
9.66
Location is convenient with close proximity to attractions, though some comments about parking.
Room Quality
9.7
Rooms are described as comfortable and well-appointed.
Amenities
8.65
Some comments about the lack of facilities like a gym or pool.
Value for Money
9.18
Generally good value but some issues with breakfast pricing noted.
Food and Beverage
8.64
Mixed feedback on breakfast options, with some positive experiences and some complaints.
Overall Experience
9.69
A very positive overall experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:32

Property Description

Luxurious 5-Star Boutique Hotel
Located on Victoria Street in Christchurch, Sudima Christchurch City offers a premium stay experience. Exceptional Room Amenities Enjoy free movies, air conditioning, and environmentally friendly products in every room. Gourmet Dining and Relaxation Indulge in high-quality cuisine at The Lane Restaurant and pamper yourself at the luxurious day spa, Moss. Convenient Location and Service Explore nearby attractions like Hagley Park and enjoy 24-hour staff assistance. Book now for an unforgettable stay at Sudima Christchurch City.

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 30 per day.

Location

Guest Reviews

9.4
Based on 1511 reviews
Cleanliness: 9.69
Service: 10
Location: 9.66
Room Quality: 9.7
Amenities: 8.65
Value for Money: 9.18
Food and Beverage: 8.64
Overall Experience: 9.69
R
Ronald • solo_traveller • us
10
2026-03-20 • via Nuitee
G
Guillard Daniel • solo_traveller • fr
10
Situation idéale, chambre spacieuse avec tout le confort, excellent petit déjeuner.
Pros:

Proche du centre ville , hôtel fort agréable avec chambre très lumineuse, et tout confort.
Restaurant sur place pour un petit déjeuner avec un large choix.
Je recommande vivement.

2026-03-19 • via Nuitee
K
Keith • couple • au
8
Nice place stay on the periphery of the CBD of Christchurch.
Pros:

Good value. Pleasant street-front restaurant.

Cons:

Nothing

2026-03-18 • via Nuitee
R
rennie • couple • nz
7
Don't book through Booking.Comǰ
Pros:

Pleasant staff good location good breakfast comfortable room

Cons:

Booking through Booking.com was a nightmare
I was one person but Booking said 2 tried to change no reply
Notified my arrival and departure times via the App no reply no pick up
The hotel is adequate but expensive and not up to 5 * rating

2026-03-17 • via Nuitee
L
Lia • couple • nz
8
2026-03-16 • via Nuitee
I
Ian • couple • gb
10
2026-03-11 • via Nuitee
I
Ian • couple • gb
10
2026-03-11 • via Nuitee
J
John • couple • au
10
Excellent choice, right place, well-appointed and supported by a terrific team.
Pros:

Great location for touring Christchurch, central to both the city centre and the wonderful Hagley Park with its Botanical Gardens. Room was large and well-equipped, even had a small hotplate with crockery and cutlery so we could enjoy snacks in our room. Breakfast offering was excellent, extensive and always enjoyable. Best of all, the staff at Reception and in the Restaurant were unfailingly friendly, cheerful and helpful.

Cons:

Nothing we can think of.

2026-03-10 • via Nuitee
G
Guillard Daniel • solo_traveller • fr
10
point de départ et de retour de mon circuit autour de l'ile du Sud
Pros:

Emplacement parfait pour se rendre en plein centre à pied par des cheminements aménagés au travers d'un parc ou en longeant la rivière.
Petit déjeuner parfait.

2026-03-10 • via Nuitee
A
Ard • couple • nz
5
Disappointed. Not close to a five star hotel.
Pros:

A bit underwhelmed… but happy that an intern helped me out.

Cons:

I recently stayed at Sudima Christchurch expecting the level of service and comfort typically associated with a five-star hotel. Unfortunately, several aspects of the stay fell short of those expectations.

At a true five-star property, guests are usually welcomed on arrival with attentive service outside, including assistance with luggage and parking. In this case, there was no staff member present at the entrance. The parking area was full, and there was no guidance on where arriving guests could temporarily stop. At check out nobody asked at reception how was your stay. If they had I didn’t have to write this down.

I was initially assigned room 413, where a constant humming noise, likely from rooftop air-conditioning units or a nearby service area, made the room uncomfortable. I was eventually moved to another room after raising the issue, but this required an extended discussion with a hotel intern rather than a manager. In a hotel of this category, one would expect prompt handling by experienced staff, managerial involvement, and some follow-up. None was provided.

The rooms themselves are relatively small for a property claiming five stars, and the bathroom fittings and light fixtures felt fairly sub standard. Breakfast was also quite chaotic and poorly organized. Didn’t get any menu or waiting at the table. Weird. Next day we decided to find a breakfast place outside the hotel.

Overall, while the hotel appears modern, the level of service, room comfort and operational organization did not reflect what is generally expected from a five-star hotel. Based on this experience, I would rate it closer to a 3–3.5 star stay rather than five. Just saying.

2026-03-10 • via Nuitee
P
Penny • family_with_children • nz
9
Super place to stay and comfy beds.
Pros:

Very clean, comfy beds, great breakfast and amazing staff!

Cons:

There were just a few admin hiccups with checking in and out but I think they have a new system in place.

2026-03-09 • via Nuitee
S
Shobhna • extended_group • in
9
2026-03-09 • via Nuitee
S
Shobhna • extended_group • in
9
Pros:

The SPA was very nice.

2026-03-09 • via Nuitee
J
Jean • couple • nz
8
Modern, good location
Pros:

Great hotel, new and modern, central location, a bit on the pricey side.

Cons:

A little bit expensive

2026-03-08 • via Nuitee
N
Nina • solo_traveller • us
9
2026-03-08 • via Nuitee
M
moggiexxx • couple • au
3
Worst nights sleep.
Pros:

Amenities were fine

Cons:

Our room 310 had a connecting door. First night we could hear the conversation the lady had clearly.
Second night the couple who moved in next-door kept us awake until 2.30am. It turned out to be the worst room we have ever stayed in. Avoid this room if you stay at this hotel!

2026-03-08 • via Nuitee
P
Peter • family_with_children • nz
9
Great
Pros:

Location

Cons:

Nothing

2026-03-08 • via Nuitee
C
Christian • extended_group • de
10
2026-03-08 • via Nuitee
M
Miles • couple • gb
9
Pros:

Modern, clean, friendly staff

Cons:

Breakfast was average

2026-03-07 • via Nuitee
D
Deborah • couple • gb
10
Fabulous hotel room, amazing products
Pros:

The hotel room was the best we have stayed in, so spacious and everything was supplied. Thought of everything. Very comfortable and the most amazing products. Kitchen facilities were excellent. Staff were super helpful

2026-03-04 • via Nuitee