Novotel Amsterdam City

Hotels
Novotel
8.5 (7452 reviews)
Europaboulevard 10 , Amsterdam , nl

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly reception
Excellent location
Comfortable stay
Cons:
Staff service issues
Cleanliness concerns
Dining experience needs improvement

Categories

Cleanliness
8.21
Room is clean but some comments suggest issues with towels and supplies.
Service
7.68
Staff attitude not reflective of hospitality standards; specific issues during service noted.
Location
9.22
Location is perfect and easily accessible from public transport.
Room Quality
8.67
Room quality is generally described as good with comfortable beds.
Amenities
8.7
Facilities described as clean and comfortable with good gym.
Value for Money
8.66
General satisfaction with overall experience suggests good value.
Food and Beverage
8.21
Breakfast was good but some dining issues reported by guests.
Overall Experience
8.68
Overall a positive experience despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:57

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

Location

Guest Reviews

8.5
Based on 7452 reviews
Cleanliness: 8.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Shaine SULTANALLY family_with_children mg
9
2026-03-07 via Nuitee
J
Jasmin couple gb
7
2026-03-07 via Nuitee
C
Chimène family_with_children nl
10
2026-03-06 via Nuitee
O
Olivia extended_group gb
9
2026-03-06 via Nuitee
P
Pinton extended_group it
7
Pros:

letto comodo, buon ristorante e colazione

Cons:

il bagno della mia camera era sporco

2026-03-06 via Nuitee
A
aldo family_with_children be
7
2026-03-05 via Nuitee
D
Daniela couple nl
8
2026-03-05 via Nuitee
E
Erjona couple al
10
Very good
Pros:

The hotel is clean and comfortable, offering a pleasant and relaxing stay. It is located in a great area, close to all types of public transportation, making it easy for guests to get around and explore the city.

2026-03-03 via Nuitee
V
VOLKAN solo_traveller tr
8
2026-03-03 via Nuitee
E
Elodie family_with_children fr
6
Pros:

La localisation proche des transports en commun

Cons:

Moquette tachée
salle de bain exiguë peu pratique il n’y avait qu’une toute petite étagère pour poser ses affaires de toilettes au dessus des wc, c’est pas très hygiénique,
Le parking payant même pour ceux qui dorment à l’hôtel

2026-03-03 via Nuitee
S
Sigríður Þóra solo_traveller is
8
2026-03-02 via Nuitee
E
Elisangela family_with_children ch
8
2026-03-02 via Nuitee
T
Tamara family_with_children jo
10
Pros:

The staff were fabulous, i liked my stay alot and felt very safe, had the help i needed.

2026-03-01 via Nuitee
A
Aleksandrs couple ie
10
2026-03-01 via Nuitee
A
Andrea couple es
9
2026-02-28 via Nuitee
S
Sailesh couple ae
9
2026-02-26 via Nuitee
F
FILOMENA family_with_children it
8
Pros:

tutto

Cons:

tutto

2026-02-25 via Nuitee
M
Matthias extended_group de
3
Cons:

Keine einzige Ablagemöglichkeit im Badezimmer, zerrissener Stoff am Kissen, Kotflecken auf dem Teppich

2026-02-24 via Nuitee
R
Ronen couple il
10
בוודאות אחזור למלון הזה
Pros:

המקום של המלון התאים לצרכים שלנו. החדר היה גדול ומרווח והיה נקי ומסודרת , וכל יום קיבלנו אותו לאחר ניקיון. ביצעו כל יום ריפיל של קפסולות ודאגו כל יום לבקבוקי מים.

צוות הקבלה נהדר.מסביר פנים ומקצועי.
ארוחת בוקר עשירה.
מסעדת מלון טובה מאוד

2026-02-24 via Nuitee
S
sekasi family_with_children nl
10
Pros:

Everything nice

Cons:

Nothing

2026-02-24 via Nuitee