Novotel Amsterdam City

Hotels
•
Novotel
8.5 (7644 reviews)
Europaboulevard 10 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly reception
Excellent location
Comfortable stay
Cons:
Staff service issues
Cleanliness concerns
Dining experience needs improvement

Categories

Cleanliness
8.21
Room is clean but some comments suggest issues with towels and supplies.
Service
7.68
Staff attitude not reflective of hospitality standards; specific issues during service noted.
Location
9.22
Location is perfect and easily accessible from public transport.
Room Quality
8.67
Room quality is generally described as good with comfortable beds.
Amenities
8.7
Facilities described as clean and comfortable with good gym.
Value for Money
8.66
General satisfaction with overall experience suggests good value.
Food and Beverage
8.21
Breakfast was good but some dining issues reported by guests.
Overall Experience
8.68
Overall a positive experience despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:57

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

Location

Guest Reviews

8.5
Based on 7644 reviews
Cleanliness: 8.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Marta • family_with_children • pl
6
Pros:

It was clean. The Wi-Fi was fine.

Cons:

It’s surprising that in the 21st century, in a not-so-cheap hotel, there is no smart TV and you have to rely on traditional television. Even in lower-standard hotels, there is usually a TV with Netflix or YouTube. The soundproofing of the rooms is poor, and they are quite claustrophobic. A queue for check-in caused by too few staff.

2026-04-18 • via Nuitee
C
célia • couple • fr
10
2026-04-18 • via Nuitee
R
rahul • family_with_children • in
10
2026-04-18 • via Nuitee
C
Charallo • solo_traveller • br
9
2026-04-18 • via Nuitee
D
Dana • family_with_children • sk
10
Pros:

Všetko

Cons:

Možno k večeri automaticky voda. Inak výborne.

2026-04-17 • via Nuitee
T
Tan Yurtoglu • family_with_children • tr
9
2026-04-17 • via Nuitee
A
Abraham • couple • fr
10
Good
Pros:

Accueil , service , confort

2026-04-17 • via Nuitee
S
Stanbra • couple • ca
8
2026-04-16 • via Nuitee
A
abdullah • couple • sa
10
متميزة
Pros:

طاقم العمل متعاون جدا ولطيف

2026-04-16 • via Nuitee
D
Dalailama555 • solo_traveller • lu
8
Etwas ausserhalb gelegenes, schönes Hotel
Pros:

Schöne große Zimmer mit gratis Wasser, tollen Betten und ein großes Frühstücksbuffet

Cons:

Personal reserviert und unpersönlich, Zimmermädchen benutzten unsere Ladegeräte und tranken den Kaffee

2026-04-15 • via Nuitee
E
Ewusie • couple • gh
10
Excellent location, great staff and beautiful place!
Pros:

The ambiance, the location, the staff, the food

Cons:

Nothing to dislike

2026-04-15 • via Nuitee
T
Tina • family_with_children • de
10
Mega Empfehlung! Immer wieder!
Pros:

Das nette Personal, das tolle und saubere Zimmer, die Lage und das Frühstück 😍 für jeden etwas dabei! Auch die Angebote im Hotel und dass man preiswerte Souvenire kaufen konnte und das Café!
Alles war einfach grandios! Wir konnten uns sogar ,dank Roumservice ,Pizza aufs Zimmer bestellen! Mein Sohn wollte das tolle Hotel kaum verabschieden. Wir kommen wieder! Einen netten Park gibt es gegenüber mit nem Streichelzoo und Bus und Bahn ist zu Fuß nicht weit entfernt.

Cons:

Das Einchecken hat länger gedauert, weil das Hotel davor sehr sehr voll war. Aber war nicht so schlimm .
Die Preise vom Abendessen etwas hoch.

2026-04-15 • via Nuitee
ΔΗΜΗΤΡΙΟΣ • family_with_children • gr
8
2026-04-15 • via Nuitee
P
patrick • extended_group • be
8
2026-04-15 • via Nuitee
J
Jiménez Nieto • family_with_children • es
7
Agradable y facil.
Pros:

Esta muy cerca del metro, por lo que hace la llegada al centro de la ciudad muy facil. Tine mucha zona verde alrededor y eso es importante.

Cons:

Las habitaciones son algo pequeñas, al menos las que usamos nosotros, pero sobre todo el baño, es demasiado pequeño. No tenia para colgar las toallas, casi sin espacio en el lavabo y uno de ellos olia desde el primer dia y no tenia ventilacion.

2026-04-14 • via Nuitee
R
Rob • solo_traveller • nl
10
2026-04-14 • via Nuitee
S
Sumitra • family_with_children • gb
9
2026-04-14 • via Nuitee
H
Hana • family_with_children • rs
8
2026-04-14 • via Nuitee
V
varliukai • family_with_children • lt
10
Tai gera vieta
Pros:

Tai gera vieta apsistoti būnant šiame nuostabiame mieste. Viešbutis didelis ir turi daug galimybių svečiams įsiteikti.

Cons:

Neturiu jokių blogų ar prastesnių patirčių, mūsų 4 dienų viešnagė prabėgo sklandžiai

2026-04-14 • via Nuitee
B
B.M. • family_with_children • nl
8
2026-04-13 • via Nuitee