Novotel Amsterdam City

Hotels
•
Novotel
8.3 (8392 reviews)
Europaboulevard 10 , Amsterdam , NL
+31 20 721 9179

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (reception praised)
Excellent location with easy access to metro, tram and train
Comfortable beds and generally spacious rooms
Good amenities: in-room coffee, iron, gym/sauna, varied TV
Free daily coffee and complimentary water options
Cons:
Dirty/old carpet and inconsistent housekeeping reported
Value concerns: high price, expensive shop items and parking fees
Mixed/weak breakfast for some guests
Some rooms have small or impractical bathrooms and can be dim
Occasional corridor noise and isolated electricity outage reported

Categories

Cleanliness
6.5
Multiple guests complained about dirty/old carpet, stains and inconsistent housekeeping (left cleaning products, missed changes); cleaning of walls and carpet noted as poor.
Service
9.5
Consistently praised staff: friendly, helpful reception (named positive receptionist), good service and accommodating attitude reported across reviews.
Location
9.5
Very positive mentions: close to RAI station, metro, tram and train connections; convenient for airport and city center; easy public transport access.
Room Quality
7.8
Rooms described as comfortable and spacious by many, beds comfortable; negatives include small bathrooms, dim rooms and old/dirty carpet in some units affecting quality.
Amenities
9
Good amenities noted: in-room coffee machine, iron/board, free bar, gym, sauna and varied TV channels; daily coffee/water appreciated.
Value for Money
6.8
Several guests felt price did not match experience (high room cost, expensive shop items, extra parking fees), lowering perceived value.
Food and Beverage
7.6
Mixed feedback: some guests praised breakfast, others found breakfast weak; room-service/food quality also criticized in parts.
Overall Experience
9.7
Overall positive experience driven by helpful staff, good location and comfortable beds; downsides like cleanliness and value somewhat reduced but did not dominate most stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 8392 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 7.8
Amenities: 9
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 9.7
R
Robyn • family_with_children • nz
10
2026-10-31 • via Nuitee
A
Ahmed • family_with_children • om
9
Pros:

تعامل الموظفين رائع وخاصة مدير المطعم

Cons:

لا شي

2026-10-31 • via Nuitee
M
Merve • family_with_children • tr
7
2026-10-31 • via Nuitee
C
Carlos • family_with_children • ao
10
Bom hotel, recomendo
Pros:

Conforto e a área do quarto.

Cons:

Limpeza por vezes "preguiçosa" deixado produtos de limpeza no quarto, panos de higienização ou não trocar as chávenas de café. Das 4 noites que fiquei, apenas em 1 não houve nada a reclamar.

2026-10-30 • via Nuitee
D
Dragana BN • couple • rs
9
Nice hotel, recommendation for business trips!
Pros:

Location is ok,near to RAI station,easily connected to the aeirport and city center.Good amenities, strong hairdryer, available coffee in the room.Cosy beds

Cons:

Could have add slippers to the room:)

2026-10-30 • via Nuitee
C
Chiehan • solo_traveller • tw
8
Cons:

Room was a dim

2026-10-30 • via Nuitee
S
shaheen • family_with_children • gb
9
2026-10-30 • via Nuitee
A
Alexandra • family_with_children • es
9
2026-10-30 • via Nuitee
Y
Yudy Garcia • solo_traveller • es
8
Pros:

The room size, the bed, the facilities

Cons:

The cleaning of the walls and carpet

2026-10-29 • via Nuitee
D
Diego • couple • it
8
2026-10-29 • via Nuitee
I
Ida • family_with_children • gb
9
2026-10-28 • via Nuitee
S
Stanislav • couple • se
8
2026-10-28 • via Nuitee
R
Rybalka • solo_traveller • de
7
2026-10-27 • via Nuitee
K
Krystian • couple • pl
8
Pros:

Super lokalizacja pod względem dojazdu z lotniska. Blisko metro, więc wszędzie można dojechać 15-20 minut.
Miła obsługa. Przestronny i czysty pokój.
Na plus za żelazko i deskę oraz ekspres do kawy.

Cons:

Bardzo słabe śniadania.
Jakoś jedzenia z room service też bardzo niska.

2026-10-26 • via Nuitee
A
Andrija • couple • rs
10
Great
Pros:

First of all Nana the receptionst left great impressions. He was super cool, friendly and with a great energy. Rooms are comfortable despite they are small. Loved the free bar and coffee updates daily. Lovely, clean and staff was friendly.

Cons:

Prices if they are better we would stay every year at this hotel

2026-10-26 • via Nuitee
O
Olga • family_with_children • se
9
Det var bra
Pros:

Frukost

Cons:

El försvann 1 timme innan utcheckningen

2026-10-26 • via Nuitee
J
Joergensen • family_with_children • dk
8
Pros:

Beliggenhed var god, nemt at parkere og kort til offentlig transport

Cons:

Der var lidt støj fra gangene og man kunne høre stemmer fra andre værelser

2026-10-26 • via Nuitee
A
Ali • couple • fr
10
2026-10-26 • via Nuitee
J
Jordie • family_with_children • nl
7
Dagje shoppen Amsterdam
Pros:

Ligging

Cons:

Extra parkeerkosten

2026-10-25 • via Nuitee
D
Donatella • family_with_children • ke
10
Great Amenities, location and entertainment
Pros:

The staff was very helpful, the room was spacious, and the complimentary amenities such as water and coffee were a perfect add-on. The sauna, gym, and breakfast were perfect.

To my surprise, the cable TV was very diverse, from local stations to international channels in different genres, which was great for English speakers.

The location is perfect for a night walk, with a metro connection to the city center.

Cons:

The TV remote was dusty.

2026-10-25 • via Nuitee