Novotel Amsterdam City

Hotels
Novotel
8.5 (7452 reviews)
Europaboulevard 10 , Amsterdam , nl

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly reception
Excellent location
Comfortable stay
Cons:
Staff service issues
Cleanliness concerns
Dining experience needs improvement

Categories

Cleanliness
8.21
Room is clean but some comments suggest issues with towels and supplies.
Service
7.68
Staff attitude not reflective of hospitality standards; specific issues during service noted.
Location
9.22
Location is perfect and easily accessible from public transport.
Room Quality
8.67
Room quality is generally described as good with comfortable beds.
Amenities
8.7
Facilities described as clean and comfortable with good gym.
Value for Money
8.66
General satisfaction with overall experience suggests good value.
Food and Beverage
8.21
Breakfast was good but some dining issues reported by guests.
Overall Experience
8.68
Overall a positive experience despite some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:57

Property Description

Modern Rooms with Free WiFi
Novotel Amsterdam City offers modern rooms with free WiFi, providing guests with a comfortable and connected stay. The spacious layout and amenities like tea facilities, Nespresso coffee machine, and a 55-inch flat-screen TV ensure a relaxing experience.

Convenient Location and Amenities
Situated less than 10 minutes’ walk from Amsterdam RAI convention centre, Novotel is ideal for business travelers. The on-site gym, sauna, and paid parking area cater to guests' wellness and convenience needs. Additionally, the proximity to Amstelpark and the Noord-Zuidlijn subway offers easy access to explore the city.

Delicious Dining Options and Services
Start your day with a Continental breakfast and enjoy diverse menu options at the hotel's restaurant. With a bike rental service available, guests can conveniently explore the surroundings. Book your stay at Novotel Amsterdam City for a memorable experience.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that debit cards can not be accepted for pre-paid/nonrefundable bookings. Pre-payment is only possible with a valid credit card.

Please note that a maximum of 1 dog is allowed in the room at a surcharge of EUR 25 per night.

Please note that we are a cashless hotel and therefore not except any cash money.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

Location

Guest Reviews

8.5
Based on 7452 reviews
Cleanliness: 8.21
Service: 7.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
C
Chiara couple it
9
Pros:

Posizione , pulizia e personale esperienza positiva

2026-02-14 via Nuitee
C
Catherine family_with_children ie
6
Pros:

Nice hotel m..convenient to airport and metro and train station

Cons:

Received an email to book breakfast at 50% discount for our 2 night stay and had screenshot of the offer.when we arrived we were told the price was per night i.e.no discount which was clearly not what the offer was and the hotel did not honour the offer which had been sent out and which I had accepted.

2026-02-14 via Nuitee
D
David solo_traveller be
10
2026-02-14 via Nuitee
J
Joan family_with_children es
8
2026-02-14 via Nuitee
C
celo family_with_children tr
9
Pros:

İyi bir kahvaltı

2026-02-12 via Nuitee
A
Arjan extended_group nl
9
2026-02-12 via Nuitee
A
Ayline couple fr
9
2026-02-11 via Nuitee
D
Damien extended_group fr
10
Après une annulation de vol par Transavia, nous sommes tombés sur cet hôtel qui a été très arrangeant. Parfait ,rien à d
Pros:

La sympathie et la disponibilité des employés

2026-02-10 via Nuitee
S
SuperJohnG family_with_children gb
7
Good value for money at close to the TECA.
Pros:

Good nice place to stay.

2026-02-09 via Nuitee
R
Rob family_with_children nl
9
2026-02-08 via Nuitee
M
Muhammad family_with_children qa
5
2026-02-08 via Nuitee
I
Iva family_with_children hr
10
2026-02-08 via Nuitee
P
Peter H. extended_group be
7
2026-01-31 via Nuitee
E
Esther family_with_children es
10
Pros:

El desayuno me encantó. La ubicación estaba bien, cerca del aeropuerto.

Cons:

El tamaño de una de las habitaciones no era muy grande, era decente.

2026-01-31 via Nuitee
P
PRUNT couple fr
10
2026-01-31 via Nuitee
E
Eileen couple nl
8
Pros:

Fijne ruime kamer, alles netjes in orde, goede bereikbaarheid richting Rai

Cons:

Het enige wat ik niet klantvriendelijk vond was het feit dat we als gasten van het hotel alsnog voor parkeren moesten betalen. Dat vind ik wel opvallend.

2026-01-30 via Nuitee
S
Susan family_with_children gb
10
2026-01-30 via Nuitee
K
Kerry family_with_children gb
10
2026-01-30 via Nuitee
V
Vladan couple se
8
2026-01-29 via Nuitee
L
Lauri solo_traveller ee
9
2026-01-29 via Nuitee