Salt Lake Marriott Downtown at City Creek

Hotels
•
Marriott Hotels & Resorts
8 (328 reviews)
75 South West Temple , Salt Lake City , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Cons:
High costs for additional services
Inconsistent room quality

Categories

Cleanliness
7.46
The room was nice and clean but there were concerns about maintenance in the bathroom.
Service
8.93
Outstanding customer service at check-in and generally positive experiences with staff.
Location
8.97
Convenient location to the Convention Center and downtown activities.
Room Quality
6.92
Mixed sentiments; comfortable beds, but some concerns about the room's furnishings and water pressure.
Amenities
7.95
Various amenities available, including in-lobby Starbucks and hotel restaurant, but some issues with parking costs.
Value for Money
7.91
Pricing felt high given the need to pay for Wi-Fi and other charges.
Food and Beverage
7.96
Food options were praised, especially the hotel restaurant.
Overall Experience
7.93
Generally enjoyable stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:19

Property Description

Luxurious Accommodation
Indulge in comfort at Salt Lake Marriott Downtown at City Creek, located next to the Salt Palace Convention Center. Each air-conditioned room features a flat-screen TV and a private bathroom for your relaxation.

Convenient Amenities
Take advantage of the fitness center, business center, and 24-hour front desk during your stay. Enjoy American cuisine at Salt Stone restaurant or unwind with a cocktail at Destinations Lounge. Room service is also available for a cozy night in.

Prime Location
Explore nearby Temple Square just 230 meters away or catch a flight easily from Salt Lake City International Airport, only 8 km from the hotel.

Book your stay now at Salt Lake Marriott Downtown at City Creek for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 29 per day.

Location

Guest Reviews

8
Based on 328 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
D
DIAZ - MENDOZA • extended_group • mx
9
Cómoda y práctica, tiene todo.
Pros:

Excelente Hotel, ubicacion, servicio y amabilidad . Siempre que viajo a esa ciudad nos hospedamos ahí.

Cons:

Muy. Cara la botella de agua en la habitacion porque es fuji, cuesta 9 dlls la botella, podrían tener otra marca mas comun y económica.

2026-04-13 • via Nuitee
B
Bonnett • solo_traveller • us
8
Pros:

Location by everything

Cons:

Costly parking, and I really don't want a fridge without a microwave, but that's no big deal7

2026-04-13 • via Nuitee
L
Laurie • solo_traveller • us
8
Pros:

Very convenient to get to event at Salt Palace

Cons:

Apparently it was Prom night @ Salt Palaceour last night. VERY noisy til midnight or later..lots of yelling/screaming & cars revving their engines. We were kept awake & had to get up early for flight out

2026-04-13 • via Nuitee
A
antonio • couple • pa
7
Buena ubicación
Pros:

Ubicación para asistir a la convención es perfecta.

Cons:

Malísimo internet. No llegaba al cuarto. Y debería ser al básico.

2026-04-12 • via Nuitee
N
Nancy • couple • us
10
2026-04-12 • via Nuitee
R
Reyna • couple • us
9
2026-03-23 • via Nuitee
M
Melinda • extended_group • us
4
2026-03-16 • via Nuitee
H
Helen • family_with_children • us
9
2026-03-14 • via Nuitee
L
Lillian • family_with_children • us
4
Poor service
Pros:

The location was good.

Cons:

The elevators were often not working and I had to take over 6 flights of stairs, and later had to use the service elevator. The AC would not work properly. After asking a 3rd time at the front desk if it could be looked at, the lady at the desk was curt and the maintenance man came up and said "it's cold outside, open the window" he then turned the AC off completely and said not to turn it on. Within 10 minutes the loud noises from the street were getting louder. We called down to the desk again and it was over 2 hours before someone else came.
The front desk also charged us 3 times for the room.

2026-03-12 • via Nuitee
L
Lindsey • family_with_children • us
10
2026-03-09 • via Nuitee
F
frenchhorn88 • Business • Washington DC, District of Columbia
6
Great except for minor maintenance issues that were disruptive
Pros:

Very nice room, appreciated upgrade for titanium status. Safe in my room didn't work (was closed shut) and tv wasnt functioning (previous guest had unplugged and maintenance had to come in to fix because of how it's mounted). i was offered another room because of safe issue. accepted that...only to find safe in the second room didnt function either. the door of safe was open but it wouldnt work with a pin or credit card for the locking mechanism. Was offered another room but was there for 5 nights and disinclined to be inconvnienced with a second room change. I appreciated the offer of use of a safe behind the front desk, but that would have been too cumbersome to deal with for the amount of times I was in and out of the hotel for work. Hotel was updated and the rooms are great, but safes were not updated. They looked like they were from the 90s. Very disappointing experience. Staff were all helpful and friendly. Safes need to be upgraded. Won't return to this property because of this issue. Perfect location.

2026-03-07 • via Tripadvisor
T
Tyrell • family_with_children • us
6
Pros:

The room was nice and comfortable

Cons:

I was rather irritated that parking was not free most hotels offer free parking to staying guests, and internet access for 17 bucks a night i pay that a month for personal internet. Greedy company.

2026-03-03 • via Nuitee
S
Scenic13546066166 • Couples
10
Salt Lake City
Pros:

The hotel was comfortable and well-appointed. The atmosphere was calm, the accommodations were inviting, and everything I needed for a productive stay was thoughtfully provided.

2026-02-06 • via Tripadvisor
R
Rochelle • family_with_children • us
7
Pros:

The property was in the best location for the volleyball tournament that we were there for.
Just right across the street.

Cons:

There wasn’t much to dislike about the property. We did have trouble with the heat in our room and we were there in the winter time.
The tech came and did something and it didn’t get very much warmer. Also the shower water didn’t get warm for us in the morning . Not sure if we did the wrong thing or timing where all the other rooms took the hot water.

2026-01-23 • via Nuitee
K
K6364KYsarar • Family
6
Not good for a family
Pros:

The staff was great, very attentive. The rooms are not good for families. There are no dressers, only 2 small drawers close to the floor. Also, the shower only has a half door so the floor gets wet when you shower.

2026-01-21 • via Tripadvisor
J
J9476NGjillh • Business
2
Lousy Place
Pros:

We were not informed that our room was going to have the water shut off for almost the entire day on day 2 of our stay. The room is damp smelling as if there is a water leak and we’re sitting in it right now unable to be moved because they’re completely booked. Several people at the front desk complaining in line in front of me. So disgusting that we didn’t get any discount, no previous notice until we checked in. I will never stay at this lousy place ever again.

I booked this room as a cancer patient at the Huntsman Cancer Institute and I need to come back for surgery, I certainly won’t be staying here!!

2026-01-21 • via Tripadvisor
A
Arnie • family_with_children • us
5
Everything was fine except for the mattress, which was horrible
Pros:

Location was fine did not have breakfast

Cons:

The mattress was lumpy and had high and low spots.

2026-01-19 • via Nuitee
H
Hailey • couple • us
10
2026-01-15 • via Nuitee
D
desireew2026 • Friends getaway
2
Just sleep in your car
Pros:

Hell, is the best way to describe the stay. It’s 3:45 AM and I haven’t slept at all. I have cancer surgery today so I guess I’ll catch up on my sleep in the operating table. There was a horrible humming sound that wasn’t noticed until the TV was off, now the construction has started which is great because it drowns out the humming noise that has caused a headache. Oh and the toilet is low, you know the kind that’s concerning because you start to believe you’re going to sit on the floor instead? So I guess if you like humming sounds and construction at 3:45 in the morning this is the place for you!

2026-01-05 • via Tripadvisor
P
Phyllis • couple • us
10
2026-01-03 • via Nuitee