The Sebel Quay West Auckland

Hotels
•
Accor
8.8 (776 reviews)
8 Albert Street, Auckland, 1010 , Auckland , NZ
64-9-309 60 00

listing image 1
Show all photos

Facilities

Express check-out
Newspapers in lobby (surcharge)
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Cons:
Ongoing construction
Parking issues
Need for updates

Categories

Cleanliness
8.73
Chamber was clean and well-maintained, but some variations noted.
Service
8.9
Staff was noted as very helpful, enhancing the overall experience.
Location
9.24
Excellent location for accessing the waterfront and commercial areas.
Room Quality
8.69
Rooms spacious but some mentioned they needed updating.
Amenities
8.72
Facilities like pool and spa were appreciated despite some being dated.
Value for Money
8.68
Perceived as great value for spacious apartments.
Food and Beverage
8.73
Breakfast on the terrace was a highlight, but no specific critique noted.
Overall Experience
8.7
Overall experience was positive, but with concerns about ongoing works.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Discover a home away from home at The Sebel Quay West Auckland, where comfort meets convenience in the heart of the city.

Location & Accessibility
Perfectly situated, just a stone's throw from Queen Street Shopping District and Princes Wharf, explore commercial gems, vibrant markets, and cultural attractions with ease.

Comfort & Amenities
Enjoy our 29 individually decorated guestrooms featuring fully equipped kitchens, private balconies, and complimentary high-speed internet. Each room is designed to provide you with a relaxing retreat.

Exciting Recreation
Dive into adventure with nearby activities such as surfing, kayaking, and even skydiving! After a day of exploration, unwind at our charming coffee shop/café to satisfy your appetites.

Book your stay today and experience the best that Auckland has to offer!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

  • Sustainability Certifications

    Qualmark Sustainable Tourism Business Award

Location

Guest Reviews

8.8
Based on 776 reviews
Cleanliness: 8.73
Service: 8.9
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
S
Sarah • family_with_children • nz
8
Pros:

Location was perfect, room was clean with lots of amenities. Pool was an added bonus.

Cons:

Towels we thin, mattress showing age as obvious topper on it

2026-02-14 • via Nuitee
T
Theresa • family_with_children • au
9
My stay was comfortable & relaxing
Pros:

The view was amazing, the beds were comfortable & clean. The rooms were spacious.

Cons:

The rooms need to be upgraded to a more modern look

2026-02-13 • via Nuitee
J
John • family_with_children • gb
9
Pros:

Fantastic location, good facilities, very comfortable

2026-02-12 • via Nuitee
K
Kelleigh • couple • nz
10
2026-02-12 • via Nuitee
M
Miroslava Gospodinova • extended_group • bg
10
Добър спомен от Оукланд
Pros:

Чудесно място за настаняване, любезен и компетентен персонал. Съдействие за багаж, защото нашият беше забавен с около 36 часа.

2026-02-10 • via Nuitee
C
Charissa • family_with_children • nz
8
2026-02-09 • via Nuitee
T
Tracey • family_with_children • au
7
Perfect location however lost a night’s sleep due to a “rave” style event at a business on the corner opposite. Very unf
Pros:

Location, room size

2026-02-09 • via Nuitee
I
ianhE3783WO • Couples • Melbourne, Victoria
8
Excellent location and stay
Pros:

Great location, literally metres from harbour, restaurants everywhere, right in the heart of it, HUGE apartment, great balcony, lost a star as it is dated and needs a refurbishment and the rooms are desperately in need of an update, but that is more than made up for in the fact of the location and amenities around it, getting in quite an issue though, arrived today with loads of bags, and staff watched as I had to fumble around to open the door with fob/key, understand security but this was 3.30pm and 2 staff just stood and stared. Up cafe looked great but didnt try it and not open on weekends or after 3 but loads of food options locally, really great place

2026-02-02 • via Tripadvisor
H
Helen • couple • gb
9
2026-01-30 • via Nuitee
B
Barry • couple • nz
10
2026-01-29 • via Nuitee
M
Medelinr • family_with_children • us
9
Over all , very enjoyable. It’s close to everything you need , might want and like to see and explore. Wonderful views
Pros:

The location, walkable to everything, its spacious , and we had everything we need. The staff were so friendly and welcoming.

Cons:

There’s really nothing not to like. Just keep on improving

2026-01-29 • via Nuitee
V
Vivianne • couple • au
5
Comfortable bed but very tired looking and run diwn. Needs a revamp.
Pros:

Hotel was in the CBD a short walk from the ship.
Bed was comfortable.

Cons:

Whilst the room (separate bedroom and lounge area) was larger than most hotel rooms, it was tired and run down and dated. Rooms would be awesome if they had a total revamp and modernised with nice furniture. Bathroom was dated. Bed was comfortable. The pictures shown on website do not reflect what’s actually in the room. Tired, old and dated.

2026-01-23 • via Nuitee
M
Maud • family_with_children • nc
7
2026-01-22 • via Nuitee
M
Marina • couple • nz
6
2026-01-20 • via Nuitee
L
Lachy • extended_group • nz
10
Definitely will return.
Pros:

The fact we got upgraded to a 3 bedroom apartment for the price of the two bedroom just made our experience that much more special! Even with the crazy weather we loved looking over the harbour. The pool & spa area was beautiful, and decent sized. The apartment had more then we bargained for, perfect room for a couple and more then enough space for the rest of us! Big kitchen, washing machine and dryer were super handy! I don’t even know where to finish, we will definitely be back we’ve decided.

Cons:

The only downfall I could think of is the lift. The wait times even though there was 3 (understandably with a lot of levels) and the shakiness of the lift. Not so nice after a day of travelling, but it wasn’t the worst and it didn’t make our stay any more worse

2026-01-20 • via Nuitee
H
Hulita • couple • nz
10
2026-01-19 • via Nuitee
C
Cheryl • family_with_children • nz
9
Location was perfect. The apartment had everything we required. We would choose to stay there again.
2026-01-19 • via Nuitee
M
Matthew • family_with_children • au
4
Good location but hotel needs a lot of TLC. Curtains broken, tiles broken on balcony, balcony chairs weathered and falli
Pros:

Great Location
Swimming pool and sp kept the kids happy.
Staff tried to help but couldn’t do anything about the construction noise.

Cons:

Renovations happening and drilling happening all day above our apartment - 1604, went all day between 0900 and 0530pm.

2026-01-19 • via Nuitee
S
Skay • solo_traveller • nz
7
Comfortable
Pros:

The size of the room and location of the hotel were my favorite parts. The view was amazing with the large outdoor area. The room had everything - bathroom laundry, kitchenette, lounge, bedroom etc.

Cons:

Decor was a little dated. Parking is always a mission in Auckland but I didn't park at the hotel so nothing on the Sebel.

2026-01-19 • via Nuitee
B
Baigent • family_with_children • nz
8
Pros:

Great location right across the road from supermarket and next door to pharmacy. Walking distance to all downtown has to offer.

Cons:

Aged apartment and decor but has everything you need for a family stay.

2026-01-18 • via Nuitee