Chicago Marriott Downtown Magnificent Mile

Hotels
•
Marriott Hotels & Resorts
8.3 (619 reviews)
540 North Michigan Avenue , Chicago , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good room amenities
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.69
Some guests reported issues with cleanliness, particularly in terms of bathroom conditions.
Service
9.16
Overall positive experience mentioned, with guests highlighting helpful and friendly staff.
Location
9.2
Repeatedly praised for being in a great location near major attractions.
Room Quality
8.15
Rooms were described as good size and clean but some guests expressed they were outdated.
Amenities
8.18
Amenities mentioned were decent but could be improved based on one review about scarcity.
Value for Money
7.64
Perceived as lacking value in relation to the cost, particularly mentioned in one negative review.
Food and Beverage
8.19
Breakfast and coffee options were well-received.
Overall Experience
8.16
Generally positive feedback with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Prime Location on Magnificent Mile
Located in the heart of downtown Chicago, our hotel offers unparalleled access to the city's finest shopping, dining, and entertainment options on the iconic Magnificent Mile.

Luxurious Amenities for Your Comfort
Indulge in our state-of-the-art fitness center, enjoy chef-crafted cuisine at Rush Street Pantry, and unwind with craft cocktails at Reviver – Bar. Our contemporary guest rooms feature premium amenities such as a flat-screen TV, ergonomic work desk, and complimentary WiFi.

Versatile Event Spaces and Dining Options
With over 68,000 square feet of event space, we are the perfect venue for your meetings and gatherings. Start your day with classic Chicago-style cuisine at Harvest – Restaurant and grab your favorite Starbucks coffee from our lobby.

Experience the best of Chicago at Chicago Marriott Downtown Magnificent Mile. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised the property also offers valet parking at a cost. Contact hotel for details.

Please note the Club Lounge is open Sunday evening through Friday morning. The lounge is closed on the weekends.

Please note that breakfast included rates are based on 2 adults and 2 children under 12 years of age.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 58 per day.

Location

Guest Reviews

8.3
Based on 619 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.16
P
Polina • couple • us
8
2026-06-27 • via Nuitee
P
Pavlo • solo_traveller • us
10
Pros:

The location was great.

Cons:

I would like the toilet door to close quietly and easily.

2026-06-24 • via Nuitee
S
Steven • solo_traveller • us
8
Cons:

One of our rooms wasn't ready until almost 7pm

2026-06-23 • via Nuitee
F
Farah • family_with_children • us
4
Pros:

Close by restaurants and shops

Cons:

Very loud and outdated rooms

2026-06-22 • via Nuitee
H
HYUNSEO • solo_traveller • kr
7
Pros:

위치는 더할나위없이 최고!!
걸어서 2분거리에 스벅리저브, 해리포터샵, 쉑쉑버거, 트레이더조 다있음.
리버워크까지는 걸어서 10분안.
직원들도 너무너무 친절함.

Cons:

시설은 약간 노후화 되있음. 화쨩씰 씰뤼퀀에 꼼퐝이다껴있써요. 방충망 없어서 스파이더맨 들어옴.

2026-06-22 • via Nuitee
R
Rohini • family_with_children • us
9
it was wonderful.
Pros:

it was a great location. Room was great.

2026-06-15 • via Nuitee
N
Neena • extended_group • us
8
Our stay was very enjoyable we were here for our sons graduation from Chicago Booth and all the locations to the celebra
Pros:

Proximity to every thing

Cons:

There wasn’t much to complain about.

2026-06-09 • via Nuitee
W
Wagner Marcos • solo_traveller • br
8
It was meso-meso.
Pros:

Everything is very costly at this hotel.

2026-06-08 • via Nuitee
S
Silvana • extended_group • uy
10
Muy feliz
Pros:

Muy cómodo y bien ubicado

Cons:

Al llegar me costó encontrar el lobby. No es del tipo convencional

2026-06-07 • via Nuitee
A
Arán • solo_traveller • ar
10
2026-06-06 • via Nuitee
A
Anthony • solo_traveller • us
4
2026-06-04 • via Nuitee
C
CoachJDC • Couples • Bethesda, Montgomery County, Maryland
6
Great location, loudest 29th floor location ever
Pros:

Have stayed over 600 nights in marriotts.

Plus for hotel: Location, great workout room, updated rooms, easy checkin

Negatives: although on the 29th floor, could hear every siren, motorcycle roar and police below. Has to be the loudest place, at that height i have ever been. very distracting. Front desk said firehouse and hospital close by and kids on motorcycles can't be stopped.

2026-06-02 • via Tripadvisor
C
Chandra Shekhar • solo_traveller • in
10
Pros:

Enjoyed everything. Location was really great.

Cons:

Nothing

2026-05-29 • via Nuitee
R
Reginald • solo_traveller • us
7
Cons:

rooms are a bit outdated, lots of paint chips on the walls and stains in the shower. My first room that I was placed in the toilet did not flush and the bathroom light did not work, I had to go back down to the front desk to ask for a new room,

2026-05-29 • via Nuitee
N
Nicholas • solo_traveller • us
3
it was ok not worth almost 350 a night more like 129 a night
Pros:

area

Cons:

thermostat didn’t work
at all

2026-05-29 • via Nuitee
R
Rakesh • couple • hk
7
2026-05-28 • via Nuitee
R
Rodolfo • couple • us
10
Pros:

Excellent location, excellent staff, excellent view.

2026-05-26 • via Nuitee
S
Susanne • extended_group • cr
8
2026-05-25 • via Nuitee
V
Valeria • family_with_children • mx
9
2026-05-25 • via Nuitee
H
hobyd1 • Family • Park City, Utah
8
Good Stay
Pros:

Good location on Michigan Avenue close to River. Rooms are smaller and a little dated. Gym is awesome. The $30 fee per day for nothing feels off.

2026-05-24 • via Tripadvisor