Tru By Hilton Wilmington

Hotels
•
Tru by Hilton
9 (497 reviews)
5001 Market St , Wilmington , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Excellent amenities
Convenient location
Cons:
Mediocre breakfast
Room coffee maker missing
Bad smell in some areas

Categories

Cleanliness
8.89
Rooms were clean, but there were mentions of bad smells in the hallway.
Service
9.86
Staff was amazing and went out of their way to help guests.
Location
9.4
Great location with easy access to local restaurants.
Room Quality
8.85
Rooms comfortable but lacked some amenities like a microwave and coffee maker.
Amenities
9.38
Great amenities including a pool and laundry room.
Value for Money
8.84
Good value but some guests felt it was a bit expensive for what they received.
Food and Beverage
7.39
Breakfast options were mediocre and could improve.
Overall Experience
9.36
Generally a delightful stay with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Modern Accommodations
Tru By Hilton Wilmington offers stylish and air-conditioned rooms with private bathrooms, ensuring a comfortable stay for all guests. Each unit is equipped with a TV and complimentary toiletries, providing a touch of luxury during your visit.

Convenient Location
Located just a short distance from popular attractions like USS North Carolina and Bellamy Mansion Museum, our hotel is the perfect base for exploring Wilmington. With easy access to Carolina Beach Boardwalk and other key landmarks, you'll never be far from the action.

Exceptional Service
Our dedicated staff at Tru By Hilton Wilmington are committed to ensuring your needs are met promptly and efficiently. From offering guidance at the reception to providing top-notch hospitality, we strive to make your stay memorable.

Book your stay at Tru By Hilton Wilmington now to experience the perfect blend of comfort, convenience, and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 497 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 9.36
T
Trang • family_with_children • us
10
Love the pool and outdoor area!!
2026-05-26 • via Nuitee
S
Snezhana • family_with_children • us
10
Perfect hotel for this price
Pros:

Very clean rooms, friendly staff and comfortable pool area.

2026-05-26 • via Nuitee
A
Ana • solo_traveller • us
10
2026-05-26 • via Nuitee
S
Steve • solo_traveller • us
1
I should have been fully compensated for the cost of the room or at least been given credit.
Pros:

Average

Cons:

I paid $258 for a very basic room. Blaring noise in adjoining rooms made it impossible to sleep. At 4 o'clock in the morning, management was finally able to quiet the noise. At that point, it was too late.

2026-05-24 • via Nuitee
T
Taylor • family_with_children • us
10
2026-05-23 • via Nuitee
A
Abdul • solo_traveller • us
10
2026-05-23 • via Nuitee
M
Mary • extended_group • us
10
2026-05-22 • via Nuitee
J
Joy • extended_group • us
10
2026-05-21 • via Nuitee
J
Jacy • couple • us
10
Looking forward to our next trip!
Pros:

The beds and sheets are A+++

2026-05-20 • via Nuitee
H
Hamza • solo_traveller • us
10
2026-05-20 • via Nuitee
J
JULIO • solo_traveller • co
9
2026-05-19 • via Nuitee
J
Jenny • family_with_children • us
9
Pros:

The staff--all the staff--was really great. thanks for being so kind and informative and smiley!

Cons:

I could hear the people above me everytime they would walk. and they got up at 5:30 am

2026-05-18 • via Nuitee
R
Rene • couple • us
6
Not happy about the miscommunication regarding the timing of the continental breakfast.
Pros:

The accommodation was fine

Cons:

I was told upon check in that the continental breakfast was served from 6am-10am. The next morning I was advised it was served from 6-9. The coffee on check in and the next morning with so cold I had to throw it away after one sip.

2026-05-17 • via Nuitee
M
Maureen • solo_traveller • us
8
2026-05-17 • via Nuitee
E
Esther • couple • gb
7
2026-05-12 • via Nuitee
K
Kadel • solo_traveller • us
7
2026-05-12 • via Nuitee
T
Teyarda • solo_traveller • us
10
Great Place!
Pros:

Love the customer service, breakfast, room, the hotel and the total experience.

Cons:

Nothing

2026-05-11 • via Nuitee
R
RodandTeresa • solo_traveller • us
10
2026-05-10 • via Nuitee
V
Valerie • solo_traveller • us
4
2026-05-01 • via Nuitee
A
Adrian • couple • us
10
I came for a funeral . The roooom was quiet and comforting
Pros:

It was very clean and staff was great

2026-04-27 • via Nuitee