Embassy Suites by Hilton Dallas-Love Field

Hotels
•
Embassy Suites Hotels
8.3 (517 reviews)
3880 West Northwest Highway , Dallas , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated amenities
Inconsistency in service

Categories

Cleanliness
6.44
Multiple mentions of cleanliness issues, including stains and dirty bathroom.
Service
9.41
Staff received high praise for friendliness and helpfulness during the stay.
Location
8.95
Conveniently located near the airport and other amenities.
Room Quality
7.9
Overall nice rooms, though some issues were mentioned with cleanliness and comfort.
Amenities
7.43
Some amenities were functional but dated, and not all were well-maintained.
Value for Money
8.39
Perceived as good value for the location, though some issues were noted.
Food and Beverage
8.44
Breakfast received positive feedback, but service was inconsistent.
Overall Experience
9.41
Many guests had a very pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:17

Property Description

Luxurious Suites with Free Airport Transfer
Experience the convenience of spacious 2-room suites with complimentary airport transfer service at Embassy Suites Dallas-Love Field. Enjoy in-room refrigerators and microwaves, along with a delicious daily cooked-to-order breakfast.

State-of-the-Art Fitness Center and Pool
Stay active during your stay with access to a modern fitness center and a refreshing swimming pool. Whether you prefer a morning workout or a relaxing swim, our amenities cater to all your wellness needs.

Proximity to Major Attractions
Explore nearby attractions such as the Dallas Market Center, Dallas World Aquarium, and the city center, all just a stone's throw away from the hotel. Discover the best of Dallas with Embassy Suites Dallas-Love Field as your comfortable and convenient home base.

Book your stay now to indulge in luxury and convenience at Embassy Suites Dallas-Love Field!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 10.77 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 16 per day.

Location

Guest Reviews

8.3
Based on 517 reviews
Cleanliness: 6.44
Service: 9.41
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 9.41
T
Terry • couple • us
9
2026-02-14 • via Nuitee
G
Gail • couple • us
10
Wonderful stay!
Pros:

Always clean, and staff are very accommodating and friendly.

2026-02-10 • via Nuitee
N
Nicholas • family_with_children • us
10
Fantastic
Pros:

Loved the staff ,and had great service as well even the maintenance workers were very pleasant.

2026-02-09 • via Nuitee
R
Robert • solo_traveller • us
4
Cons:

Had to take cold showers

2026-01-31 • via Nuitee
K
Kim • couple • us
8
2026-01-30 • via Nuitee
S
Shelly • extended_group • us
1
2026-01-20 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

Great reception! Great breakfast! Great hotel!

Cons:

N/A

2026-01-19 • via Nuitee
T
Trinity • couple • us
10
2026-01-19 • via Nuitee
S
Stephen • couple • us
10
Embassy suites rocks!
Pros:

We had a great breakfast and the room was big and very comfortable

Cons:

Nothing

2026-01-19 • via Nuitee
J
James • solo_traveller • us
4
2026-01-19 • via Nuitee
R
Rianne • family_with_children • pt
6
Dit hotel is geen 4 sterren waard.
Pros:

Locatie, zwembad

Cons:

We waren met 5 personen waarvan kleine 3 kinderen. Vooraf 2x om baby bed gevraagd en daar geen reactie op gehad en stond ook niet klaar. Maar erger: we kwamen om 22h aan na een lange vlucht en zelfs de bed bank was niet opgemaakt, en nog erger, ik kreeg een stapel lakens en mocht het zelf gaan doen. Bedbankmatras was van zo slechte kwaliteit dat zelfs de kleine kinderen het voelden zonder dat ik er iets van zei. Vieze vlekken in bed bank en andere stoel op de kamer was kapot.

Geen leuke sfeer onder personeel en alles is vrij oud. Foto’s van het zwembad zijn duidelijk met een groothoeklens gemaakt want het is een klein badje.

2026-01-17 • via Nuitee
M
Marcia • couple • us
9
My stay was exceptional
Pros:

It was close to the airport. The breakfast was delicious and cooked to order. The happy hour drinks were great.

Cons:

The bed post had peeling paint which was undesirable looking.

2026-01-17 • via Nuitee
A
Anne • solo_traveller • us
6
Fine, but expensive and no soap in the room is not very good service.
Pros:

That I could sleep after two cancelled flights.

Cons:

There was NO soap in my room. The front desk had no toothbrushes available and I missed breakfast (my fault) because sleep was needed more.

2026-01-16 • via Nuitee
L
Lorena • solo_traveller • mx
5
2026-01-11 • via Nuitee
K
Kaile • couple • us
8
2026-01-08 • via Nuitee
M
Maelaene • family_with_children • us
4
Pros:

Mr.Anthony was always helpful at the front desk. Great customer service.

Cons:

The pool wasn't open and the next day trying to check out there was no one at the front desk. We had to wait at least 20mins before the young lady show up.

2026-01-06 • via Nuitee
D
Donald • extended_group • us
10
2nd time staying great clean place
Pros:

Everything

Cons:

Nothing

2026-01-03 • via Nuitee
S
Sirketra • couple • us
10
It was okay had better
Pros:

My check in was great

Cons:

I didn’t like the fact that too many kids was running around making to much noise when I was trying to sleep the refrigerator wasn’t working two of the 3 days I was there the pool was closed wish I would’ve had a better experience I’m a Hilton member

2026-01-03 • via Nuitee
A
Andrew • family_with_children • it
4
Pros:

Location great, bed was comfortable and family enjoyed the pool.

Cons:

Lots of mold, I ended up having severe nose bleeds due to my allergy.

2026-01-02 • via Nuitee
B
Benjamin • extended_group • us
10
2025-12-31 • via Nuitee