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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Wheelchair accessible
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Kid meals
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Salt-water pool
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Fishing nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Indulge in Lakeside Luxury
Conveniently located near Kingston's top attractions, Holiday Inn Kingston - Waterfront offers a perfect blend of comfort and convenience. Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay entertained with satellite and cable TV in your room, along with complimentary morning newspaper and coffee facilities.
Stay Active and Engaged
Keep up with your fitness routine at the well-equipped gym or relax in the sauna. Borrow board games for some indoor fun. With conference facilities available, this hotel is ideal for hosting various events from corporate meetings to elegant weddings.
Dine with a View
Savor delicious breakfast and dinner options at the on-site restaurant overlooking Lake Ontario. Don't miss the chance to dine al fresco on the seasonal patio while enjoying entertainment on summer weekends. Explore nearby boutiques and historic sites just a short walk away.
Ready to experience a delightful stay? Book your room at Holiday Inn Kingston - Waterfront now.
Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs CAD 33.90 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
People 3 years old and over stay for CAD 16.95 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I made my reservation through BOOKING.COM and Front desk refused to give me an official email since this was paid to Booking.com. However, booking.com's webside says ONLY HOTEL can release the official invoice. I am being bounced between these two entities and they pass the task to each other. Unfortunately I need official receipt for my EXPENSE report to Company.
Very friendly staff. Great view of the harbour
The coffee in the room 😞
Die Lage am See ist sehr gut. Wir waren nur zum Übernachten dort, daher kann ich nicht alles beurteilen.
Shower head spraying and leaking all over
Have your cleaning people report plumbing issues and maintenance staff FIX THEM
The beds were very comfortable and the staff were very good at keeping the hockey players and parents from running up and down the hallway.
The price per room was the highest we have ever paid. It was almost as much as what we paid per night at the Chateau Frontenac in Quebec City the night before.
Location is central
Noisy guests. But hotel tried to address it. Walks too thin also.
The room was comfortable and we enjoyed the use of the pool.
Trying to eat in the dining room was near impossible. The main entrance doors were constantly open to in/out traffic and the freezing cold wind just blew through the dining area. As well, there was a dearth of staff in the dining room... only two at lunch on Saturday... due to either illness or just not showing up... the staff that was there did a terrific job ...but the wait was long and we were freezing.
It's sports playoff season this time in Canada... and I would have thought that the hotel business would have been better prepared.
Staff very nice, very clean, close to downtown restaurants and shopping. Being downtown Kingston's waterfront is beautiful!
When we arrived there was no water. Water never came back on until the next morning. They were very apologetic. These things happen and was out of their control. They compensated us with free parking, free breakfast and a complimentary night in the future. Still had a fun girls night out!!
Location. Beds are very comfortable.
Staff indifferent, dismissive. Not helpful at all.
Mold in the room along the ceiling.
Water suddenly off while trying to get ready to check out so I couldn't shower or brush my teeth before leaving.
Expensive parking in a lot that required dragging suitcases through mud, potholes and large puddles. Couldn't pull up to door because of workers.
Location was nice for walking distance
We were told we had to pay for breakfast buffet 22$ each even though when we booked it said it was included. Huge let down. We werent expecting to go walking around in the cold to find somewhere to pay for breakfast.
Disappointing Stay – Not Hockey Team Friendly
We stayed here for the Kingston hockey tournament and were very disappointed. The hotel showed little tolerance for kids, despite actively booking hockey teams and charging $700 per room for the weekend.
We were spoken to for simply standing in the hallway outside our room with jackets on while heading to dinner. The following day, we were approached about a noise complaint shortly after returning from a hockey game—despite barely being back at the hotel.
The kids were being kids, remained respectful at all times, and were always under parent supervision. The constant reprimands and being watched made us feel unwelcome. If this hotel does not want families or teams, they should not book youth hockey teams.
This had really taking away from our kids experience and this is really what hockey is all about.
Would not recommend this hotel if you are staying with a hockey team.
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