Holiday Inn Kingston - Waterfront by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1811 reviews)
2 Princess Street , Kingston , ca
+1 613-549-8400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Bathroom cleanliness
Extra charges for amenities
Value for money concerns

Categories

Cleanliness
7.43
Bathroom cleanliness issues mentioned in reviews.
Service
9.4
Friendly and helpful staff noted across reviews.
Location
9.44
Great location highlighted in multiple reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues with lighting.
Amenities
7.92
Extra charges for amenities such as parking and breakfast.
Value for Money
7.38
Several reviews indicate the price may not be worth the quality.
Food and Beverage
8.43
Breakfast complaints noted, but overall decent offerings.
Overall Experience
8.8
Mixed feelings; enjoyed the stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:31

Property Description

Indulge in Lakeside Luxury

Conveniently located near Kingston's top attractions, Holiday Inn Kingston - Waterfront offers a perfect blend of comfort and convenience. Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay entertained with satellite and cable TV in your room, along with complimentary morning newspaper and coffee facilities.

Stay Active and Engaged

Keep up with your fitness routine at the well-equipped gym or relax in the sauna. Borrow board games for some indoor fun. With conference facilities available, this hotel is ideal for hosting various events from corporate meetings to elegant weddings.

Dine with a View

Savor delicious breakfast and dinner options at the on-site restaurant overlooking Lake Ontario. Don't miss the chance to dine al fresco on the seasonal patio while enjoying entertainment on summer weekends. Explore nearby boutiques and historic sites just a short walk away.

Ready to experience a delightful stay? Book your room at Holiday Inn Kingston - Waterfront now.

Important information:

Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YGK

Location

Guest Reviews

8.4
Based on 1811 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.8
M
Meliani • couple • ca
10
Great hotel
Pros:

Nice location qnd clean room

Cons:

Nothing

2026-08-29 • via Nuitee
P
Paula • solo_traveller • ca
8
2026-08-29 • via Nuitee
B
Ben el hadj • family_with_children • fr
8
Pros:

Emplacement

Cons:

Seul un membre du personnel maîtrise un niveau limité de français.

2026-08-29 • via Nuitee
K
Klara • couple • ca
8
2026-08-28 • via Nuitee
J
Johanne • solo_traveller • ca
8
2026-08-28 • via Nuitee
S
sebastien • family_with_children • fr
8
2026-08-28 • via Nuitee
S
scmcardoso • family_with_children • pt
8
2026-08-27 • via Nuitee
B
Brigitta • couple • ca
8
2026-08-27 • via Nuitee
B
Brigitte • couple • au
9
Very pleasant stay in Kingston.
Pros:

Great location overlooking harbour.
Easy parking.
Lovely view from room.

Cons:

Could have been cleaner.
Bed linen needs replacing.

2026-08-27 • via Nuitee
V
Victoria • extended_group • ca
10
2026-08-26 • via Nuitee
E
Eileen • solo_traveller • ca
10
2026-08-25 • via Nuitee
N
Nauria Joyselene Delgado da • solo_traveller • ca
9
Pros:

I had a pleasant stay at this hotel and would like to share some feedback that I hope will be helpful to the management and staff.

One of the main reasons I chose this hotel was the beautiful view and, especially, the veranda. The veranda is a lovely space where guests can sit, relax and enjoy the surrounding nature. The view is truly beautiful, and I could see myself spending a lot of time there.

However, I noticed that there were quite a few spider webs around the veranda, including on the railings and other areas where guests sit and spend time. There were also some small insects around the area. Unfortunately, because of the amount of spider webs, I was not able to enjoy the veranda as much as I had hoped.

I understand that a hotel located close to nature will naturally have insects and spiders, and I also understand that it is not realistic to expect the area to remain completely free of them. However, I believe that including the veranda, railings and surrounding areas in the daily cleaning routine could make a significant difference. Regular removal of the webs, together with consistent cleaning and maintenance, would likely help reduce the problem considerably over time.

I am mentioning this as constructive feedback because I genuinely enjoyed the location and the view. In fact, the veranda was one of the features that attracted me to this hotel in the first place. With a little more attention to this area, I believe the experience could be even better for future guests.

Apart from this issue, everything else was very good. The staff were polite, respectful, attentive and welcoming. I appreciated the way the team treated guests and how willing they were to assist when needed.

I have also worked in the hotel industry myself, so I understand that maintaining a property, especially one surrounded by nature, is not always easy. I know that housekeeping and maintenance teams have many responsibilities and that some issues cannot be eliminated completely.

2026-08-25 • via Nuitee
A
Anne • family_with_children • ca
7
2026-08-24 • via Nuitee
F
fang • couple • ca
10
2026-08-24 • via Nuitee
L
Louise • couple • ca
5
2026-08-24 • via Nuitee
M
Milton • solo_traveller • br
10
2026-08-24 • via Nuitee
R
Ruthie • couple • ca
10
Great Location - Great Room - Great staff
Pros:

Shout out to JAS and his assistant as the front desk - Treated us so well.

2026-08-23 • via Nuitee
C
Corrado • couple • ca
8
2026-08-22 • via Nuitee
F
Faraday • couple • ca
10
Great!
Pros:

Great location!

Cons:

Comfortable beds!

2026-08-22 • via Nuitee
F
Franziska • extended_group • de
5
Pros:

Zweckmäßig. Leider nicht sehr sauber. Die Lage am Hafen führt dazu, dass es sehr laut ist.

Cons:

Nicht sehr sauber. Recht laut.

2026-08-21 • via Nuitee