Holiday Inn Kingston - Waterfront by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (1728 reviews)
2 Princess Street , Kingston , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Bathroom cleanliness
Extra charges for amenities
Value for money concerns

Categories

Cleanliness
7.43
Bathroom cleanliness issues mentioned in reviews.
Service
9.4
Friendly and helpful staff noted across reviews.
Location
9.44
Great location highlighted in multiple reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues with lighting.
Amenities
7.92
Extra charges for amenities such as parking and breakfast.
Value for Money
7.38
Several reviews indicate the price may not be worth the quality.
Food and Beverage
8.43
Breakfast complaints noted, but overall decent offerings.
Overall Experience
8.8
Mixed feelings; enjoyed the stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:31

Property Description

Indulge in Lakeside Luxury

Conveniently located near Kingston's top attractions, Holiday Inn Kingston - Waterfront offers a perfect blend of comfort and convenience. Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay entertained with satellite and cable TV in your room, along with complimentary morning newspaper and coffee facilities.

Stay Active and Engaged

Keep up with your fitness routine at the well-equipped gym or relax in the sauna. Borrow board games for some indoor fun. With conference facilities available, this hotel is ideal for hosting various events from corporate meetings to elegant weddings.

Dine with a View

Savor delicious breakfast and dinner options at the on-site restaurant overlooking Lake Ontario. Don't miss the chance to dine al fresco on the seasonal patio while enjoying entertainment on summer weekends. Explore nearby boutiques and historic sites just a short walk away.

Ready to experience a delightful stay? Book your room at Holiday Inn Kingston - Waterfront now.

Important information:

Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 33.90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 16.95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1728 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.8
K
Kat solo_traveller ca
5
Waterfront bugs...
Pros:

We like the location and the view of the Harbour.

Cons:

The lights on the balcony stayed on all night and all the bugs kept coming in. We should be able to control our own lights. Also there was a very loud wedding above us and we could not get to sleep.

2026-07-11 via Nuitee
F
François couple fr
7
juste de passage , l'hotel a rempli sa fonction
Pros:

belle chambre , mais la vue sur le lac n'est pas extra , ca donne plutot sur une cale industrielle avec un bras d'eau..

Cons:

Petit dejeuner pas terrible

2026-07-10 via Nuitee
M
Milena family_with_children ca
10
2026-07-08 via Nuitee
D
DAVID couple gb
9
We had a wonderful overnight stay at the hotel and hope to come back!
Pros:

The location of the hotel is excellent and there is plenty of parking attached to the hotel. Our room overlooked the waterway and it was large and very comfortable. The bed was very comfortable as were the pillows. There was some confusion over our room when we arrived which was quickly sorted out. It's a shame that we couldn't have early check in, but it was worth asking. It didn't stop us doing anything as they stored our luggage. The breakfast in the morning was excellent and all the staff were lovely. We hope to come back to Kingston as we didn't have enough time to do everything and we loved it! The three things we did manage to squeeze in: the Sunset Cruise, a Trolley Bus tour and a tour of the Keewatin passenger liner were amazing!

Cons:

Nothing, although this was the most expensive accommodation we stayed in on our tour of Lake Ontario. If it had been a little bit cheaper we would have stayed longer. Kingston we will 100 percent be visiting again!

2026-07-07 via Nuitee
T
Tamara couple ca
7
Beautiful location and rooms! Dirty balcony
Pros:

The location was amazing! Rooms were spacious and comfortable

Cons:

The balcony was so filthy, we couldnt even sit outside! There were many bugs and it s clear that it has been cleaned in a while. They expect you to tip at breakfast, even though its included and self service! They hand you a bill at the end that says “paid” but tell you gratuity is not included!

2026-07-05 via Nuitee
C
Colette couple ca
9
Would definitely consider a return visit.
Pros:

Within walking distance to restaurants and attractions.

2026-07-05 via Nuitee
B
brian solo_traveller gb
10
Fantastic waterfront location
Pros:

Right on the waterfront. A great location. The staff were very helpful and friendly

Cons:

All good

2026-07-04 via Nuitee
A
Achour family_with_children ca
8
2026-07-04 via Nuitee
R
renaud couple fr
8
Super
Pros:

Emplacement à proximité de l’embarcadère et du centre-ville

Cons:

Les maiflys

2026-07-02 via Nuitee
B
Bill couple ca
9
took wife away for her 65th bday and she thought it was an excellent 2 days
Pros:

being so close to things within 10 min walking. nice having a balcony with view of water. nice big shower..lots of room

Cons:

wondered why you never heard a vent running when having a shower,fogged up mirror. I almost seemed the bathroom sink when you turned faucet on water eassily spilled on counter.It was like faucet wasn,t long enough

2026-07-01 via Nuitee
H
Hitomi solo_traveller ca
5
Pros:

Location

Cons:

We were supposed to stay at the corner and the bigger room. However, the substrate room was smaller and not clean. They gave us free parking, drinks, and breakfast but we are not happy about this experience with them.

2026-06-30 via Nuitee
D
Donaldson solo_traveller ca
10
2026-06-30 via Nuitee
P
Pioneer828123 Couples Richmond Hill, Ontario
6
Could have been better
Pros:

The hotel is located downtown on the water (Lake Ontario), very close to many downtown amenities. Our king room was clean and the bed very comfortable. We were very satisfied with the in-house restaurant (the Wharf and Feather), such that we ate both dinners there, first night on the patio and second night indoors (on account of bad weather).
The reason for just an average rating is this. The occasion for us being there was my wife's nursing reunion, for which husbands were not invited. This meant time on my own, some of which I had intended to watch TV (golf, baseball and the Belmont Stakes). Unfortunately, there was a malfunction of the TV - it could not bring regular channels, although I could access my bill and pay online. A service person (Mohammed) came to the room and attempted to remedy the situation, without success, but he certainly did try (we were present). Interestingly, the couple with whom we had dinner that evening had the same problem with their TV, leading us to question how widespread the problem might have been. For anyone planning to stay here and intending to watch TV, the first thing I would do is check out the TV before you unpack.

2026-06-29 via Tripadvisor
K
Koen solo_traveller ca
9
2026-06-28 via Nuitee
M
M5731MTkristins Family
8
Nice hotel in a great location!
Pros:

This hotel is in a really great location. Nothing too special about the hotel itself or the rooms, but the harbor view was nice, and the location was super convenient to walk to restaurants! Would definitely stay again if we were in the area.

2026-06-27 via Tripadvisor
S
Sc0ttie30 Couples Dunmanway, County Cork
10
great spot
Pros:

great location food good beds comfy staff friendly. breakfast lovely

2026-06-25 via Tripadvisor
R
Roger family_with_children ca
10
Excellent waterfront location, friendly service, and a comfortable stay
Pros:

Excellent location right on the waterfront with beautiful views and easy access to downtown Kingston. The facility was clean, comfortable, and very well maintained. The room was spacious, quiet, and well equipped, making for a relaxing stay. Breakfast was enjoyable with a good variety of options and friendly service. Overall, a wonderful experience, and I would gladly stay at the Holiday Inn Waterfront in Kingston again

Cons:

The hotel overall was excellent, with a great waterfront location, friendly staff, and beautifully renovated facilities. However, one aspect of the room design did not work well for us. The bathroom and closet shared a single sliding door, which meant that when the closet was closed, the bathroom was exposed, and when using the bathroom or shower, the closet area was exposed. It felt awkward and did not provide the level of privacy or functionality we expected. We mentioned this at check-in and were told it was a newly renovated room. While the renovation is attractive, this particular design feature may need to be reconsidered or improved for guest comfort.

2026-06-25 via Nuitee
A
Ahmed extended_group kw
7
شكرا الجميع
Pros:

الموقع ممتاز . والموظفين جميعهم دون استثناء جدا رائعين ويعملون باخلاص الجميع هذا لاحظته بالفندق

Cons:

تهالك بعض الاجهزه بالغرف

2026-06-19 via Nuitee
C
Cynthia couple us
8
Nice hotel but very pricey.
Pros:

Loved the location, and the view from our room.

Cons:

Did not like the extra parking fees $30 and that the breakfast buffet was $22 per person for the same quality food that is included most everywhere we stay

2026-06-19 via Nuitee
J
Judy solo_traveller ca
9
2026-06-19 via Nuitee