Holiday Inn Kingston - Waterfront by IHG

Hotels
Holiday Inn Hotels & Resorts
8.4 (1648 reviews)
2 Princess Street , Kingston , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Bathroom cleanliness
Extra charges for amenities
Value for money concerns

Categories

Cleanliness
7.43
Bathroom cleanliness issues mentioned in reviews.
Service
9.4
Friendly and helpful staff noted across reviews.
Location
9.44
Great location highlighted in multiple reviews.
Room Quality
8.39
Rooms generally comfortable, but some issues with lighting.
Amenities
7.92
Extra charges for amenities such as parking and breakfast.
Value for Money
7.38
Several reviews indicate the price may not be worth the quality.
Food and Beverage
8.43
Breakfast complaints noted, but overall decent offerings.
Overall Experience
8.8
Mixed feelings; enjoyed the stay but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:31

Property Description

Indulge in Lakeside Luxury

Conveniently located near Kingston's top attractions, Holiday Inn Kingston - Waterfront offers a perfect blend of comfort and convenience. Enjoy a refreshing dip in the indoor pool or unwind in the hot tub. Stay entertained with satellite and cable TV in your room, along with complimentary morning newspaper and coffee facilities.

Stay Active and Engaged

Keep up with your fitness routine at the well-equipped gym or relax in the sauna. Borrow board games for some indoor fun. With conference facilities available, this hotel is ideal for hosting various events from corporate meetings to elegant weddings.

Dine with a View

Savor delicious breakfast and dinner options at the on-site restaurant overlooking Lake Ontario. Don't miss the chance to dine al fresco on the seasonal patio while enjoying entertainment on summer weekends. Explore nearby boutiques and historic sites just a short walk away.

Ready to experience a delightful stay? Book your room at Holiday Inn Kingston - Waterfront now.

Important information:

Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 33.90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 3 years old and over stay for CAD 16.95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1648 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.8
I
I791QXsusanb Friends getaway
2
Disappointing Stay – Not Hockey Team Friendly
Pros:

Disappointing Stay – Not Hockey Team Friendly

We stayed here for the Kingston hockey tournament and were very disappointed. The hotel showed little tolerance for kids, despite actively booking hockey teams and charging $700 per room for the weekend.

We were spoken to for simply standing in the hallway outside our room with jackets on while heading to dinner. The following day, we were approached about a noise complaint shortly after returning from a hockey game—despite barely being back at the hotel.

The kids were being kids, remained respectful at all times, and were always under parent supervision. The constant reprimands and being watched made us feel unwelcome. If this hotel does not want families or teams, they should not book youth hockey teams.

This had really taking away from our kids experience and this is really what hockey is all about. 

Would not recommend this hotel if you are staying with a hockey team.

2026-02-02 via Tripadvisor
D
Dylan extended_group ca
10
2026-01-28 via Nuitee
B
Bassett couple ca
8
2026-01-26 via Nuitee
L
Louise Laura couple ca
6
Trop cher pour ce qu'on a eu.
Cons:

Le balcon était plein de fils d'araignée et de bébites. Les chaises três sales.

2026-01-19 via Nuitee
J
jeffrey couple us
5
Enjoyed Kingston and will go back but would not stay at the Holiday Inn again.
Pros:

Staff was very friendly and the location was great.

Cons:

First shower took 5 minutes for the water to get hot. Half the water from shower emptied into the drain in the middle of the bathroom so the bathroom floor was still wet 6 hours later and the steam did not vent.
Was charged an additional $100 on top of the $1000+ I already paid to park. Would not have been a deal breaker but it would have been nice to know when I booked the room.

2026-01-19 via Nuitee
B
Bryan family_with_children ca
8
2026-01-19 via Nuitee
S
Sandra extended_group ca
8
It was a Good stay
Pros:

Staff all very friendly and helpful, the hotel was so quiet. Clean hotel close to everything

Cons:

Parking is expensive and a bit cumbersome

2026-01-19 via Nuitee
S
STEPHANE family_with_children fr
6
Bof
Pros:

L’emplacement

Cons:

La propreté avec des balcons très sales dommageables lorsque que l’on souhaite profiter de la rivière
Le peu de personnel au desktop avec une attente de près de 40 mn pour Check in

2026-01-19 via Nuitee
R
Robert family_with_children ca
9
Overall much better than expected
Pros:

The lack of a included continental breakfast made the breakfast very expensive for someone only wanting a muffin and coffee.

Cons:

As my previous statement regarding breakfast . parking although good was very expensive and would perhaps tempt me to go elsewhere.

2026-01-19 via Nuitee
G
Georgette family_with_children ca
7
Great location and breakfast
Pros:

Great location to the attractions and food

Cons:

The room was a little dated

2026-01-19 via Nuitee
P
patsy family_with_children ca
10
I really enjoyed the location & scenery.
Pros:

Kinda expensive for the buffet.

2026-01-19 via Nuitee
D
DENIS couple ca
6
2026-01-19 via Nuitee
C
Cindy couple ca
9
We had a lovely stay.
Pros:

The staff were very friendly and accommodating!
Room service was excellent!

Cons:

Free parking.

2026-01-19 via Nuitee
L
Lynn family_with_children ca
9
Excellent
2026-01-19 via Nuitee
R
Rosemary couple ca
8
Nice hotel with friendly staff
Pros:

Nice hotel. Professional friendly staff. Large room. Clean. Outdoor live entertainment (Sept). Two minute walk to coffeehouse

Cons:

Really uncomfortable pillows.
$30. parking a little high
$28. breakfast is high

2026-01-19 via Nuitee
D
Doug extended_group ca
5
Good location. Great staff , way overpriced.
Pros:

Location was great. The room was comfortable but not worth the money. The breakfast was overpriced. The staff were the best thing about the hotel.

Cons:

The hotel is a Three star hotel but charges Five star prices.
The room rate should include parking.

2026-01-19 via Nuitee
M
Mayme family_with_children ca
10
We had a fabulous stay and enjoyed the tourist sites
Pros:

It had a great view of the lake and water front area. The location was excellent. It was near a lot of great restaurants and pubs. Very touristy which was what I’ve wanted

Cons:

It would have been nice if the price of the room was a little lower and we had two cars so were charged for an extra vehicle. Also breakfast was not included however we found a great breakfast restaurant a block away from the hotel

2026-01-19 via Nuitee
G
Guillaume extended_group ca
7
2026-01-19 via Nuitee
J
John couple ca
7
Great visiting Kingston
Pros:

Stay was good
Breakfast was good
Room was clean but the balcony was not
Balcony was full a webs that could have been clean with a broom

Cons:

Was advised of the maid when she came to the door that checkout was 11 and was asked if we r staying another night. Told her no that checkout was 12 and she said no but it’s ok cause im going for my lunch break anyways

2026-01-19 via Nuitee
G
Genevieve solo_traveller ca
9
2026-01-19 via Nuitee