DoubleTree by Hilton Orlando East - UCF Area

Hotels
•
Doubletree by Hilton
8.8 (674 reviews)
12125 High Tech Avenue , Orlando , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean and Comfortable
Cons:
Lack of Refrigerator
High Price Without Breakfast

Categories

Cleanliness
8.51
Cleanliness received mixed reviews, some mentioned cleanliness but also highlighted areas needing improvement.
Service
9.48
Overall positive feedback regarding the staff's friendliness and attentiveness.
Location
9.52
Convenient location close to UCF and restaurants, frequently praised in reviews.
Room Quality
8.47
Room quality was noted as clean but some reviews mentioned a need for upgrades and lacking amenities.
Amenities
8
Amenities were lacking, particularly the absence of refrigerators and microwaves in rooms.
Value for Money
8.46
Pricing seemed high for the level of amenities provided, especially without breakfast included.
Food and Beverage
9.01
Food was generally well-received; breakfast options available and praised.
Overall Experience
8.98
Though there were issues, the stay was mostly enjoyable with significant positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Luxurious Stay at DoubleTree by Hilton Orlando East - UCF Area

Outdoor Swimming Pool: Take a refreshing dip in the hotel's outdoor swimming pool, perfect for relaxation after a long day of exploring Orlando.

Convenient Amenities: Enjoy the convenience of free WiFi, on-site restaurant, fitness centre, and business centre, ensuring you have everything you need for a comfortable stay.

The Study Bar and Grill: Indulge in delicious American cuisine at The Study Bar and Grill, offering a variety of mouthwatering dishes including Angus beef and seafood.

Experience comfort and convenience at DoubleTree by Hilton Orlando East - UCF Area. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 674 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
I
Ian • couple • gb
8
Great location for university visit
Pros:

The staff epically the bar team

2026-04-24 • via Nuitee
Y
Yvonne • couple • us
6
Fine
2026-04-21 • via Nuitee
D
Dhayan • solo_traveller • in
10
2026-04-21 • via Nuitee
D
Dhayan • couple • in
10
2026-04-21 • via Nuitee
J
Jimmie • couple • us
8
2026-04-20 • via Nuitee
Y
Y Minh • solo_traveller • us
9
2026-04-20 • via Nuitee
S
Suzanne • couple • us
4
Terrible
Pros:

Breakfast was a Fee On / when booking it stated Free Continental Breakfast

Cons:

The room was Old and it was not very Clean .Hotel still has the Low Toilet Seats, very Out dated hotel

2026-04-19 • via Nuitee
B
bruno • couple • br
9
2026-04-15 • via Nuitee
P
Patricia • solo_traveller • us
10
Even things was good
Pros:

Good

Cons:

Good

2026-04-13 • via Nuitee
• couple • us
10
2026-04-06 • via Nuitee
A
Andrea • couple • us
7
Pros:

Staff and overall very nice

Cons:

There was a live cockroach in the bathroom

2026-03-31 • via Nuitee
C
Celia • couple • us
10
2026-03-30 • via Nuitee
M
Martin • family_with_children • us
10
2026-03-23 • via Nuitee
E
Eric • family_with_children • nl
7
2026-03-20 • via Nuitee
E
Emilien • extended_group • fr
8
2026-03-18 • via Nuitee
E
Erin • couple • us
10
2026-03-16 • via Nuitee
K
Keith • couple • us
10
2026-03-14 • via Nuitee
D
Dimitri • couple • fr
8
2026-03-05 • via Nuitee
D
Dennis • solo_traveller • de
9
2026-03-02 • via Nuitee
M
M1624GQdavea • Solo travel
4
Hilton, you can (and should) do better.
Pros:

Long time Hilton Honors member here.

After a full day of travel, I was happy to see a notification on my phone with my digital room key, so I could head straight to my room. I opened the app and there it was. Whew! Why then, after the long walk to my room, did it disappear and tell me I had to reset my password in order to access it? So after ten minutes standing in front of room 106 like an idiot, resetting my password, I was finally going to be able to get in and out my bags down, right? Wrong….the lock wouldn’t open with the digital room key. So I walk all the way back to the front desk, wait in line, and tell them the lock isn’t working. Instead of offering me a new room, I was told that the desk person wasn’t familiar with how the app or digital room keys work, and was given card keys. Walk all the way back to room 106 and the card keys won’t open the lock either. Walk all the way back, wait in line again, and instead of being offered a new room after I asked for one, or offered a drink in the lounge while they address the problem, I was told to go meet the maintainence guy at room 106. So I walk all the way back to room 106 again, wait for the maintainence guy, and he can’t get the lock to work either. He tells me he has to go get some tools and it’s gonna be a few more minutes. So back to the front desk I walk, with my bags, where I wait in line again, and demand a different room. Finally, they give me a different room. No offer of an upgrade. No free breakfast or drink for my troubles.

The next morning, I scan the QR code on the nightstand to see if they offer room service. They do! Just click the link to see the menu. Great. The link only goes to Hilton.com. No menu.

Why, if you’re going to offer high tech solutions to guests, why wouldn’t you make sure they work? And why, when the guest reports a problem would you make them walk back and forth to their room so many times to solve to try to solve the problem for themselves. Hilton used to understand why the word “service” is in “service industry”. Not so much these days.

2026-03-01 • via Tripadvisor