Doubletree by Hilton Buena Park

Hotels
Doubletree by Hilton
8.5 (807 reviews)
7000 Beach Boulevard , Buena Park , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent customer service
Convenient location near attractions
Cons:
Cleanliness issues in the room
Parking difficulties

Categories

Cleanliness
6.64
Room smelled, and pillows were extremely uncomfortable.
Service
9.61
Outstanding service from staff, particularly Nike and Marilyn, who were welcoming and efficient.
Location
9.15
Convenient location close to Knotts Berry Farm and other amenities.
Room Quality
7.1
Several issues including noise from the heater and street, and unpleasant smells.
Amenities
9.13
Helpful amenities like 24/7 staff availability and laundry facilities.
Value for Money
8.59
Perceived as worth it considering the level of service and amenities.
Food and Beverage
9.14
High-quality food appreciated during events, especially buffet options.
Overall Experience
8.61
Overall positive experience with helpful staff and good atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Spacious Rooms and Dining Options
Doubletree by Hilton Buena Park offers spacious rooms with free wireless internet and on-site dining options, ensuring a comfortable stay for all guests.

Outdoor Pool and Modern Fitness Facilities
Holiday Inn Buena Park provides a spacious outdoor pool and modern fitness facilities, perfect for relaxation and staying active during your visit. Enjoy the convenience of in-room coffeemakers and delicious meals at Ventanas restaurant.

Convenient Location and Free Shuttle Service
Explore nearby attractions such as Soak City water park and the Anaheim Convention Center with ease, thanks to on-site car hire services. The completely non-smoking hotel also offers free shuttle service within a 5-mile radius for added convenience. Book your stay now at Buena Park Holiday Inn for a memorable experience!

Important information:

Please note: The shuttle service covers a 5 mile radius and is a courtesy shuttle based on the availability of the driver. Guests are advised to make prior arrangements if they would like to use this service.

Please note there are limited hours for room service and breakfast is currently offered as a to-go option. Shuttle services are suspended until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 807 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 7.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.61
S
Sonia extended_group gb
7
2026-02-12 via Nuitee
J
Jacquelyn couple us
5
Decent stay
Pros:

I enjoyed how close it was to the freeway enjoyed complementary coffee, and cookie. Enjoyed the hot tub.

Cons:

I got charged twice upon checking in despite telling the hotel attendant that I had already paid for my room on the app, she then continued to tell me no and charge me twice Our room was not comfortable. The bed was firm. The pillows were not comfortable stains on the sheets. The door in the bathroom would not stay open and it was very small. Could barely fit one person in there. Jacuzzi was not very hot.

2026-02-12 via Nuitee
3
38shravyas Family
10
Highly Recommend DoubleTree by Hilton
Pros:

I had a wonderful stay at the DoubleTree by Hilton. The staff was incredibly welcoming, and I want to give a special shout‑out to Nike at the front desk, she was so cordial and made the check‑in process effortless. The rooms were spotless, comfortable, and very pleasant. Their warm chocolate chip walnut cookie is honestly to die for, the best cookie I’ve ever had!
They also offer a super convenient bus service for drop‑off and pick‑up to Disneyland, which made the trip even easier. Overall, such a great experience and highly recommended.

2026-02-11 via Tripadvisor
J
Jong Su extended_group kr
10
2026-02-08 via Nuitee
M
milsp2026 Friends getaway
10
Wonderful Stay with Outstanding Service
Pros:

I stayed at the DoubleTree by Hilton Buena Park for four days and had a great experience overall. The hotel was clean, comfortable, and well-maintained, making my stay really enjoyable.

I especially want to highlight Nike at the front desk—she was incredibly kind and helpful and was able to accommodate an early check-in, which made a huge difference after a long flight. At one point I misplaced my room key, and the staff helped me immediately with no hassle at all.

I’d definitely recommend this hotel and would happily stay here again!

2026-02-04 via Tripadvisor
M
M5773QQjeffreyc Solo travel
10
Awesome hotel
Pros:

Tom and Jesica is always helpful and welcoming eveytime. Good location to ride bike, river trail is only 3miles away from the hotel.

2026-02-03 via Tripadvisor
L
loganlW4931HF Couples
10
Clean room good service
Pros:

Parking lot checkin and room were very clean. Friendly staff members. Thank you to Tommy and Jessica for great services

2026-02-02 via Tripadvisor
C
christopher173 Couples
10
Third time staying here we will keep coming
Pros:

We had a very nice experience here, this is our third time staying here, we usually come with family, but this time was just my wife and myself. The cost is reasonable, a facilities is clean and well cared for, it is convenient located near Disney parks and 20 minutes from everything we want to go to. Free parking is very helpful and I am so happy that we had great service from Marilyn and Joe. Joe helped us out of a pickle one day and Marilyn was so kind always greeted us with a smile and a fresh warm cookie.

2026-02-01 via Tripadvisor
L
lloydmC8138IW Couples
10
Always a good place to stay.
Pros:

I was greeted by Nike at the front desk and she got my keys for me when I checked in. She was very friendly and polite! Awesome name too!

2026-01-31 via Tripadvisor
H
Hoang couple um
7
2026-01-31 via Nuitee
B
babycheekz561 Couples Chicago, Illinois
10
Thank you Tommy!
Pros:

Tommy was efficient and provided excellent customer service. He made us feel welcome and comfortable from the moment we arrived. We truly appreciate his hospitality and professionalism.

2026-01-29 via Tripadvisor
7
725byronf Business
10
Bar was great
Pros:

Bar server was excellent great customer service skills. Food hot and fresh. The server name was Ana Great employee. Give her raise

2026-01-28 via Tripadvisor
J
joyhope Couples Johnson City, Tennessee
10
Love this location!
Pros:

The best. Lovely foyer. The fireplace is so welcoming. Professional & courteous staff. Our patio room was such a treat! Very special. Would definitely want this room again! Laundry facilities with extremely fair pricing. Restaurant onsite. And one of the rare locations that caters to semi trucks & trailers by having parking available for them! Such a wonderful asset for us!!! We certainly recommend this hotel! The location was perfect - restaurants & shopping in walking distance.

2026-01-28 via Tripadvisor
F
franklM4905MP Family
10
Home away from home!
Pros:

Initial Greeting from Tommy and Nike for the weary traveler!!
What can we do for you?
Selected an upgraded room for you.
Dinner later…food yummy.
Clean, quiet and comfortable.
Housekeeping requests pronto.
A great stay from start to finish!

2026-01-27 via Tripadvisor
N
Nancyvf45 Friends getaway Moreno Valley, California
10
Excellent customer service!
Pros:

From the staff to the chef, my overall experience was excellent. Thank you Nanette and your team for helping our ladies lunch be amazing. The food was delicious and affordable and the ladies truly enjoyed everything including the dessert. I enjoyed my vegan meal and dessert as well.
The decor was perfect and matched our theme.

2026-01-27 via Tripadvisor
M
memories2026 Solo travel
10
Such a great place to stay in OC
Pros:

The location is excellent and the staff is so friendly. Nike helped me move rooms, find the best places to eat and was such a cool person to chat with. She made me feel at home.

2026-01-26 via Tripadvisor
G
Go47944663158 Business
10
Nike is the best!
Pros:

Just a great environment and beautiful hotel. From the moment I walked in I was greeted by Nike who was extremely helpful, kind and quick. On top of that, she gave me a free upgrade to the penthouse!! Nike, I can’t thank you enough for your hospitality. Your the reason why I will continue to stay at Hiltons around the world.

2026-01-26 via Tripadvisor
C
christianmA9792RF Friends getaway
10
January 2026 Trip
Pros:

The front desk receptionists were very nice and provided excellent customer service . The most notable employees were Tommy and Niice who made my check out process very nice and memorable.

2026-01-25 via Tripadvisor
M
Myung mi solo_traveller us
7
2026-01-21 via Nuitee
P
paulrW8037MQ Solo travel
10
Awesome personal
Pros:

I was checking in last minute and Nike went out of her way to accommodate my needs. Thank you!

2026-01-20 via Tripadvisor