HS HOTSSON Hotel Acapulco

Hotels
•
HS HOTSSO
8 (126 reviews)
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670 , Acapulco , MX
52-4777198010

listing image 1
Show all photos

Facilities

Meeting rooms
Boat tours nearby
Fitness facilities
Parasailing nearby
Area shuttle (surcharge)
Carport
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Dirty public areas
Noisy rooms
Limited room information

Categories

Cleanliness
6
Public areas reported as dirty and in need of deep cleaning.
Service
9
Friendly staff and attentive service reported.
Location
9
Great beachfront location with plenty of food options nearby.
Room Quality
7
No refrigerator in the room, noisy at night with issues reported.
Amenities
8.5
Offers a variety of facilities including pools and beach access.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.5
Delicious food reported by guests.
Overall Experience
8
Generally positive experiences with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:00

Property Description

Unwind in the luxurious HS HOTSSON Hotel Acapulco, where your relaxation meets vibrant beach vibes.

Outdoor Oasis
Dive into bliss with 4 stunning outdoor swimming pools, perfect for leisurely days under the sun. Keep active at our 24-hour fitness center, ensuring your wellness routine is never compromised.

Culinary Delights
Savor international cuisine at our standout restaurant, NUDE AT THE BEACH, and enjoy room service for in-room comfort. Our all-inclusive rates let you indulge in meals and beverages without worry.

Event Ready
Planning a gathering? Utilize our 9,483 square feet of versatile conference space designed for unforgettable events, complemented by convenient express check-in and self-parking options.

Experience the ultimate getaway in Acapulco—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8
Based on 126 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
A
Alexandra
10
Pros:

We had a great time here

2025-10-12 • via Nuitee
L
Luis • friends
8
Pros:

Public area by elevator and pool dirty

2025-09-27 • via Nuitee
L
Luis
8
Pros:

Public areas need deep cleaning

2025-09-23 • via Nuitee
M
Michel • partner
4
Pros:

No me gustó el hecho de que reportamos una situación de demasiado ruido en una habitación vecina y tuvimos que reportar 3 veces la situación y aún así no se pudo resolver y fueron 3 noches con demasiado ruido y también en las mañanas

2025-09-18 • via Nuitee
G
Galaxy • family
10
Pros:

Right on the beach was great. Plenty of food options in both directions. Extra activities like dives and boating within 15-30 minutes taxi ride. Would go again to stay.

2025-09-13 • via Nuitee
N
Nancy • family
8
Pros:

Very friendly staff & good location

2025-09-08 • via Nuitee
S
Sandy flor • family
8
Pros:

Receptionist didn’t provide full information about the hotel and make me wait for room and extra 30 minutes, room services for breakfast also late ,

2025-08-31 • via Nuitee
R
Robert David
4
Pros:

The room did not have a refrigerator. It was very noisy late into the night with loud music and drum beating. The security guards were overzealous and would not even let family members visit us in our room. I would definitely not ever stay there again.

2025-08-27 • via Nuitee
J
John
8
Pros:

It has everything restaurant bars pools beach and theres even ice cream shop by the entrance

2025-08-13 • via Nuitee
E
Evelyn • family
10
Pros:

AC worked great in the room. We wanted beach front and we got just that. The waves could get rough but the hotel offers a great area with pools open till 9pm.

2025-08-11 • via Nuitee
J
John
8
Pros:

Good location. Friendly staff.
Elevators went down during a power outage, but otherwise very pleasant

2025-08-05 • via Nuitee
M
Matthew • family_with_children
10
Pros:

Third time staying at Hotsson but first time at the villas, loved it ! Can’t wait to comeback!!!

2025-07-29 • via Nuitee
C
Cynthia
6
Pros:

Service in pool excellent, but room was terrible, looks old fashion and towels rasposas y perjudidas.

2025-07-28 • via Nuitee
R
RICARDO • family
10
Pros:

everything is ok view and close to beach

2025-07-25 • via Nuitee
E
Edward • family
10
Pros:

I LOVE THE FACILITIES, BUT IT'S NOT THE FIRST TIME I'VE STAYED HERE AND THE A/C IS ALWAYS A PROBLEM. IT DOESN'T SUPPLY THE ROOMS. IT NEEDS TO BE MORE COMFORTABLE.

2025-07-23 • via Nuitee
H
Holli
10
Pros:

I enjoyed my stay at the Hotsson hotel. The food was delicious, and staff was very attentive. I would highly recommend to stay there.

2025-07-22 • via Nuitee
P
Paulo
10
Pros:

Todo fue una experience muy exelente

2025-07-15 • via Nuitee
J
javier • family
10
Pros:

Muy buen servicio! Exelente amabilidad. Estan atentos a tus nesecidades como huesped.

2025-07-10 • via Nuitee
E
Edna Paulina
10
Pros:

Muy bonito el hotel

2025-06-20 • via Nuitee
C
Cord • partner
10
Pros:

The hotel is perfectly located in Dorado. The staff is very friendly and welcoming. Good food, nice pools.

2025-06-14 • via Nuitee