Jaguar Guest House

Hotels
•
Independent
2 (2 reviews)
Nakivubo Rd, Kampala , Kampala , UG
256-704-023485

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Concierge service
Shopping on site
Hiking/biking trails nearby
Free breakfast
See all facilities

Review Highlights

Cons:
Poor service quality
Inadequate room availability
Lack of amenities
Low value for money
Inconsistent food and beverage services
Negative overall experience

Categories

Cleanliness
3
Some guests expressed dissatisfaction with cleanliness standards, citing unkempt rooms and common areas.
Service
2.5
Service received mixed reviews, with several guests reporting issues with staff awareness and overall poor service quality.
Location
5
The hotel's location was not a major point of contention, with some guests finding it convenient while others had no specific comments.
Room Quality
3
Guests reported inadequate room availability and quality, leading to disappointment and frustration.
Amenities
2.5
Amenities were lacking and poorly maintained, with negative feedback on the overall offering.
Value for Money
2
Many guests felt that the price did not align with the poor quality of services provided, leading to a low rating in this category.
Food and Beverage
4.5
Food and beverage services were inconsistent, with both positive and negative comments on the quality and variety.
Overall Experience
2.5
The overall experience was marred by a series of issues, resulting in a low average rating and lack of recommendation among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-29 04:37

Property Description

Luxurious Amenities
Indulge in a range of luxurious amenities including a hair salon, shopping on site, and a banquet hall.

Delicious Dining Options
Savor delectable meals at the restaurant or enjoy 24-hour room service, complemented by a daily complimentary continental breakfast.

Convenient Facilities
Experience a seamless stay with features like express check-in, 24-hour front desk, and luggage storage provided alongside complimentary wireless internet access and a shuttle service to the airport.

Book your stay at Jaguar Guest House in Kampala now for a memorable experience in the heart of the city.

Important information:

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, shopping on site, and a banquet hall.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

2
Based on 2 reviews
Cleanliness: 3
Service: 2.5
Location: 5
Room Quality: 3
Amenities: 2.5
Value for Money: 2
Food and Beverage: 4.5
Overall Experience: 2.5
C
Claudio
2
Pros:

I really should get a refund. Staff had not been informed of my arrival and there were no rooms at that level. They did there best but exceptionally poor overall. Recém reception said that I should be given my money back.

2025-04-19 • via Nuitee
F
Fred • friends
2
Pros:

I booked two rooms, and by the time I got there, they didn't have the rooms. I am still waiting for my money back and still haven't heard back from anyone.

2023-11-20 • via Nuitee